Page 6 - Top Tattle Alternatives
Calabrio
calabrio.com
Calabrio is a trusted ally to leading brands. The digital foundation of a customer-centric contact center, the Calabrio ONE workforce performance suite helps enrich and understand human interactions, empowering your contact center as a brand guardian. They maximize agent performance, exceed customer expectations, and boost workforce efficiency using connected data, AI-fueled analytics, automated workforce management, and personalized coaching. Only Calabrio ONE unites workforce optimization (WFO), agent engagement and business intelligence solutions into a true-cloud, fully integrated suite that adapts to your business.
ViaDialog
viadialog.com
ViaDialog designs innovative solutions for the management and automation of customer interactions. Thanks to our expertise in omnichannel flow management and our mastery of AI technologies dedicated to customer relations, our products have become essential references in the industry. As a telecom operator, publisher and host, ViaDialog offers a true one-stop shop to its customers. Certified ISO 22301 by AFNOR since 2018, we place Very High Availability at the heart of our strategy. Our solutions, whether cloud or on-premise, allow customer relationship centers to develop quickly, without requiring costly investments, across all digital channels.
Mindful
getmindful.com
Mindful is a best-in-class customer experience solution for the world’s biggest brands. For us, customer-centricity is key—so they bridge the gap between experiences, bringing customers the help you need at a time that’s best for your. Mindful adds emotional intelligence to every interaction by transitioning customers across channels like voice, digital, text, and in-person to provide a premier experience for customers, an empowered experience for agents, and peak efficiency for brands. * Winning the customer journey is critical to a thriving brand, and Mindful bridges the gaps between disconnected experiences. * Digital dead ends are replaced by no-code call schedulers, carrying context over for the customer while creating predictable queue volume. * Traditional hold times are a thing of the past by providing premier callback in the IVR. * Customers expectations are managed with status updates and options to reconnect via SMS. The biggest Fortune 500 brands have been using Mindful to improve contact center metrics like AHT, ASA, Abandonment, and agent happiness. Satisfaction metrics like CSAT, NPS, CES are also improved thanks to seamless transitions and agent preparedness. It all comes together for the very best customer experience that drives revenue and loyalty.
Loris
loris.ai
Loris unlocks a world of insight for CX leaders, using our AI-powered conversational intelligence platform to extract value from every customer interaction. The combination of real-time analytics and a library of proven AI models detect emerging issues before they impact your brand and expose gaps in the customer journey that reduce satisfaction and increase costs. Loris covers the complete customer experience lifecycle, giving organizations everything they need to understand customer issues, monitor agent performance, and take action to continuously improve. Loris turns customer conversations into your company’s most valuable resource - giving you the insights you need to not only optimize your customer experience – but also grow your business. Understand why customers are contacting you, how well your teams are resolving issues, and what your agents should say next with a single AI platform – trusted by leading brands and trained on 300+ million real customer conversations.
Stylo
askstylo.com
Solve Tickets Faster with AI Stylo is an AI assistant for human support teams. Empower your agents with ChatGPT in every Zendesk ticket, across all languages to solve tickets faster and make customers happier. Stylo is a Zendesk AI assistant inside every Zendesk ticket that understands the customer problem, finds the solution, and writes a reply for your agents to paste into the ticket. What Can Stylo Do? - Boost your agents with the efficiency and power of AI - Translate messages to and from any language - Standardize agent tone when communicating to customers - Automated ticket research and answers before you even look at the ticket - Identify and prioritize important tickets before customers escalate Stylo Assist is a no-setup-required AI assistant that lives right inside your agents' Zendesk tab, bringing the power of generative AI with ChatGPT to every ticket. Agents can auto-generate responses to a ticket, customize a response around their own input, get a summary of lengthy or complex tickets, and handle ticket translation. They'll also see relevant resources including tickets, knowledge base articles, and macros all from right inside the Assist app. Once installed, Stylo automatically integrates with your Zendesk, reading in Knowledge Base articles, previously solved tickets, and macros. Assist uses this information to generate unique messages that are specific to the customer's request, and configurable brand-level settings ensure the response is on-brand. Assist also translates any message into and out of any language in a way that sounds natural to the recipient, so that your agents can communicate naturally and effectively.
SixPlus
sixplus.com
SixPlus is trusted by corporate event & administrative professionals to find and book private dining spaces online. From board dinners to team lunches to company holiday parties, our clients use SixPlus to select the best venues and manage their bookings, contracts and expenses in one place.
Sippo
sippo.io
Sippo allows you to launch a beautiful digital menu in minutes. Perfect for taplists and taprooms, restaurants, cafes, and more. Share your menu across QR codes, embed on your website, display slideshows across unlimited TVs, and even print to keep everything up to date.
SensorFlow
sensorflow.co
SensorFlow is a Singapore-based, full-stack company that combines the use of wireless IoT solutions and AI-driven automation to make smart buildings a reality. Starting with hotels, our solution enables smart building management through maximized energy efficiency, optimized operational productivity, and enhanced sustainability. Founded by Saikrishnan Ranganathan (CEO) and Max Pagel (CTO) in 2016, SensorFlow evolved from the pressing need for energy optimization worldwide.
Reva
joinreva.com
Software that helps vacation rental managers and hospitality operators aggregate, analyze, and respond to their guest reviews.
Owl Ops
owlops.com
OwlOps helps restaurant teams Get More Done. Find out more about OwlOps features, pricing, get the latest updates and request a demo today!
Odysys
odysys.com
Odysys helps you book more guests with the only complete marketing solution: Website design, SEO, marketing services, and performance analytics.
HotelSmarters
hotelsmarters.com
HotelSmarters is an end-to-end hotel middleware solution that personalizes your guests’ journeys with an interactive experience, simplifies operations, and triples revenue. From personalized welcome messages and service suggestions to orders and add-ons, HotelSmarters makes it manageable by turning your hotel room TVs into smart assistants. Our hotel middleware solution is more than just an IPTV app. It speaks with guests in their language and makes them feel unique. With HotelSmarters, all the payments for room, service, product, and content will be available for you to review with beautiful and informative charts so you can keep track of your revenue and prioritize services and products that will be sold more. Your guests can also keep track of their payments and their statuses right on the big screen. Book a free consultation today to explore the whole power of HotelSmarters.
Hotelchamp
hotelchamp.com
Start increasing your direct bookings with personalisation that converts. With the help of Hotelchamp Convert, on average, our customers see an increase in direct bookings of 36% and ROI of 40x.
Fornova
fornova.com
Fornova's Business Intelligence solutions empower the global travel & hospitality industry to optimize distribution, generate demand and maximize revenue.
CheKin
chekin.com
CheKin is the new experience for guest registration, aiming giving both host and guest a more comfortable and easy way of doing a check-in, saving time and paperwork. While providing the fulfilment of all legal requirements. - Fulfil your guest CheKin in just one minute. - Comply all the legal requirements in an easy and safe way. - Generate your guest registration record and all the document required. - Send the legal documentation required to the authorities. - Multi-platform and multi-user service. That way all the responsible will be able to manage the service from any device. - Send a Check-in request to your guest before their arrival with CheKin Online tools. - Synchronize your online calendars from your PMS, Airbnb or Booking.
ChargeAutomation
chargeautomation.com
A globally-recognized leader in Online Check-in (collect documents, e-signature, upsell, payment), Smart Payment Collection (auto collect deposit, balance & cancellation fee), Upsell (upgrade, package, service & tours), Security Deposit (automatic pre-auth of damage deposit) and Guest Portal (customized web portal & guidebook) for hotels, B&B's, vacation rentals and hostels.
Bingage
bingage.com
Bingage is a unified reward and customer Loyalty solution for e-commerce and retail brands to help them increase retention and CLV by making post-purchase customer engagement meaningful for their customers. API-First approach, Bingage integrates with POS and E-commerce platforms in one click. We have taken the liberty to integrate with E-commerce and POS Platforms like Shopify, Posist, Petppoja, Slick POS, etc. to empower restaurants, retailers, and e-commerce to deliver customer engagement
Automatebnb
automatebnb.com
Airbnb cleaning app to automatically sync and assign cleanings, simplify payments, and get real time notifications at every step. Ensure your Airbnb guests walk in to a clean and cozy home. Automate your short term rental cleanings with Automatebnb.
Triptease
triptease.com
Triptease offers a suite of full-funnel marketing tools to help hotels massively increase their direct booking volumes. From paid search, to metasearch, to price parity and customer communications.
Marqii
marqii.com
Marqii is an all-in-one platform for managing online information, menus, listings, and reviews. Hospitality businesses of all sizes use Marqii to save time, attract more guests, and learn what matters most to their customers.
Hottel.io
hottel.io
Hottel.io is a 5 star entertainment & engagement system for all hospitality operators who want to welcome their guests with an interactive two-way system providing exceptional services. The management system for the operators gives the opportunity to control, manage and monetize their services. On the other hand the guests application is very user-friendly and can engage them with all Hotel services, landmarks and city attractions.
RoomChecking
roomchecking.com
RoomChecking is a cloud based hotel operations and guest relations software that enables hotels to elevate their guest experience.
Upland Rant & Rave
uplandsoftware.com
Rant & Rave's customer engagement software helps global brands transform their CX by capturing the voice of the customer and embracing emotion. Capture, analyze, and act on customer feedback in real time with its software.
Revinate
revinate.com
Revinate empowers hoteliers to connect with guests using our Guest Data Platform and guest communication solutions to drive direct revenue.
Jeeva
jeeva.ai
Jeeva unveils concealed leads and their intent on your website, enabling seamless personalized outreach to drive engagement and action. * AI Sales Representatives: Jeeva provides specialized AI assistants for outbound and inbound sales, chat interactions, LinkedIn outreach, and phone calls, allowing companies to maintain consistent engagement with leads. * Automated Lead Generation: The platform helps businesses discover and engage potential customers through automated, personalized outreach campaigns, significantly increasing lead generation efficiency. * Real-Time Lead Enrichment: Utilizing advanced technology, Jeeva enhances lead profiles in real-time, providing deeper insights into customer intent and behavior. * Seamless Integrations: Jeeva integrates effortlessly with popular email and CRM platforms like Gmail, Outlook, HubSpot, and Salesforce, ensuring smooth operations and enhanced productivity.
USERWISE
userwise.tech
USERWISE is an AI-powered platform that helps businesses collect, analyze, and manage customer feedback, Effortlessly & easily collect, analyze & optimize feedback effortlessly & easily with Userwise for Enhanced Customer Satisfaction
Staffino
staffino.com
Staffino is a customer and employee experience management platform with a strong global presence, proudly catering to clients in over 30 countries and spanning a diverse range of industries. Our cutting-edge online platform has evolved to compete with the world's leading CEM platforms, offering a user-friendly and visually appealing interface for collecting and managing customer and employee feedback. Staffino XM products are expertly designed for businesses of all sizes across various industries seeking to revolutionise their customer and employee experience on both national and international levels. Our comprehensive CX & EX products empower you to deliver unparalleled customer satisfaction, inspire employee motivation, and accelerate revenue growth. CX Products & Services: - Closed Loop Feedback Management - Retention Case Monitoring - NPS, CSAT, CES & Other CX Metrics - Semantic Engine - Personalised CX Dashboards - Mastery Shopping® - CX Consulting - Performance Management Assessment - Customer Experience Surveys EX Products & Services: - Employee Recognition & Motivation - Employee Gamification - Employee Performance - Employee Engagement
Decode
entropik.io
Decode helps your teams build efficient research processes and build products that resonate with consumers. * Insights AI Technologies - Insights AI (Emotion AI, Behavior AI, and Generative AI) to get unbiased insights and enable continuous consumer feedback. * Customer Research Platform - Decode offers an integrated platform to run a wide range of research like Quant, Qual, Diary, Media & Shopper Research – 6x faster. * Global Respondent Panel - Global panel of 80 million+ respondents across 120+ countries to provide access to a worldwide audience. * Repository & Knowledge Management - Decode Repository acts as a single source of truth for all things consumer research, bringing true consumer intelligence in-house.
Anecdote
anecdoteai.com
Anecdote is an AI-powered feedback analytics platform designed specifically for Product, Customer Experience (CX), and Engineering teams. It enables these teams to analyze and extract valuable insights from customer feedback. By leveraging semantic search and AI-generated summaries, Anecdote allows users to easily search and access multiple customer insights in a single hub. One of the key features of Anecdote is bug analysis, which helps identify and address issues raised by customers in their feedback. The platform seamlessly integrates with Slack, delivering hidden bug reports and customer pain point reports directly to users' inboxes, ensuring that important issues are not missed. Anecdote also offers NPS, CSAT, and sentiment analysis, enabling teams to uncover the underlying reasons behind customer experiences. By integrating feedback from over 50 sources, it eliminates the need for manual tagging and provides a single source of truth for uncovering trends and insights. The platform is trusted by top-tier brands and loved by teams that prioritize customer satisfaction. It caters to the needs of various teams, such as Product, CX, and Engineering, providing them with customized insights tailored to their specific requirements. With Anecdote, teams can transform feedback chaos into strategic action by gaining clarity on customer feedback, staying ahead of the game with timely insights, and addressing bugs and feature requests efficiently. The platform is built by experts from reputable companies and offers use cases with popular tools like Typeform, Google Maps, Zendesk, SurveyMonkey, Freshdesk, Intercom, Shopify, and Gorgias. Please note that this description reflects the information provided in the given text and may not cover all the functionalities and features of the tool.
Unwrap.ai
unwrap.ai
Unwrap.ai is an AI-powered feedback analytics platform that helps businesses understand their customer needs and build products that customers genuinely care about. By turning customer feedback into actionable insights, Unwrap.ai enables product teams to supercharge their products and enhance customer satisfaction. One of the key features of Unwrap.ai is its ability to collect feedback from both public and private sources, eliminating the need for manual effort and spreadsheets. Its AI technology automatically identifies key insights and patterns within the feedback, allowing product teams to gain a deeper understanding of their customers' preferences and priorities. This understanding can then be applied to improve the product roadmap and effectively prioritize feature development. Unwrap.ai also offers a messaging feature that enables businesses to announce product improvements directly to their customers via bulk email, showcasing that their feedback has been heard and taken into account.The platform provides a user-friendly dashboard and customizable alerts to ensure that product teams stay informed about anomalies and thresholds in their feedback data. Additionally, Unwrap.ai offers an API that allows businesses to harness its NLP technology in customized ways to suit their specific needs.With Unwrap.ai, businesses can save time and resources by streamlining the feedback analysis process and maximizing their engineering resources. The platform is backed by world-class investors and is designed to help companies truly understand their customer needs, enabling them to build extraordinary products.