Page 3 - Top Knowledge Management Software - United States

Leena AI

leena.ai

Leena AI's Gen AI-powered Autonomous Agent is designed for global enterprises. Equipped with Leena AI’s proprietary large language model, WorkLM, Leena AI empowers enterprises worldwide to redefine how employees get work done, delivering a transformative impact on productivity and efficiency. Leena AI's Gen AI agent reduces IT, HR, and Finance tickets and ensures a unified experience for all enterprise employees, by bringing their entire techstack together. They guarantee a 70% self-service ratio in the contract. WorkLM, built on Leena AI's breakthrough language model architecture, possesses an unparalleled predictive text generation capability, producing human-like responses in context. This empowers employees with a versatile toolset to accomplish tasks with exceptional precision and speed, unlocking unprecedented levels of productivity and efficiency. Leena AI seamlessly integrates with 1000+ applications, including SAP, Salesforce, ServiceNow, ADP, Oracle, Workday, and Microsoft Office 365. The company’s solutions have been successfully deployed across 90+ countries, serving over 400+ customers, including leading enterprises such as Nestlé, Puma, Coca-Cola, Sony, and Etihad Airways. Founded in 2018, Leena AI supports 100+ languages globally, and millions of employees use the work assistant daily.

Baklib

baklib.com

Baklib is a professional knowledge base & help document creation software. * Knowledge Base: Knowledge base, large, multi-source documents, complex content. * Guide: Guide, manual, document, medium-sized, clear structure, easy to navigate, easy to search.

Dashworks

dashworks.ai

Dashworks is an AI productivity platform that helps companies make their information accessible and actionable for every employee. Its Dash AI knowledge assistant instantly answers work-related questions, generates relevant content, finds documents, messages, tasks, and more. In addition to its web interface, Dash AI also has a robust Slack integration. It can be added to company Slack channels where it can auto-respond to frequently asked questions. Dashworks currently integrates with 20+ applications across a company's tech stack.

Forumbee

forumbee.com

Forumbee is a modern cloud-based community platform which allows to create a branded online community with Q&A, discussions, idea generation and knowledge base articles.

NbliK

nblik.com

NbliK is an All-in-One community platform for Creators, Organisations & Brands. It's a platform where brands can integrate the white-labeled community into their website/App in order to fast-track community building and, in turn, achieve higher LTV.

Troopr

troopr.ai

Troopr is your AI copilot for project management. Offload the manual and tedious parts of project management to Troopr. Troopr creates and tracks tasks, automates team meetings and delivers periodic project insights - all in one easy conversational interface.

Together Software

togetherplatform.com

Create Mentoring Programs Employees Love. Together Software is a mentorship platform that empowers your organization to drive performance through relationships. Targeting companies with 500+ employees, Together helps Learning and Development teams run a best-practice mentoring program for employees. It captures everyone's areas for development and goals, matches them with the most relevant mentor within their company, and guides and tracks relationships. Integrating with Outlook, Gsuite and other enterprise tools, it is designed for the professional user.

Quilt

quilt.app

Quilt is building knowledge assistants for GTM teams. Quilt's knowledge platform provides a comprehensive view of your organization’s data, allowing content to stay up-to-date without manual maintenance. Quilt's knowledge assistants are available anywhere, from RFPs to Slack to live customer conversations. Solutions and GTM teams at Rubrik, Webflow, Watershed, Ashby, CaptivateIQ, Handle, Decagon, Kumo.ai, and more trust Quilt to empower their work. - Quilt is saving solutions teams thousands of hours a year by automating Q&A and response generation - Quilt has seamless integration with your tools (Google Suite, Confluence, Notion, Zoom) and keeps your knowledge up-to-date without needing manual maintenance - Quilt allows for same-day turnaround of RFPs and security questionnaires with a fully automated first pass - Strong data security (SOC 2 Type II compliant, TLS 1.2/1.3, AES-256 at-rest and in-transit encryption, data isolation for each customer) Quilt is headquartered in San Francisco and backed by Sequoia Capital.

1up

1up.ai

The world’s best Sales & IT teams use 1up to answer RFPs and security questionnaires 10x faster. 1up is trusted by industry leaders such as Gladly, Optimove, AgoraPulse, FusionAuth, and many more to unlock a faster sales experience. Built by cyber security engineers, 1up is headquartered in New York City and has raised more than $3 million from RRE, 8-Bit Capital, LightBank, AVG, and Aviso Ventures.

Catapult

catapulthq.com

Catapult is an all-in-one Request for Proposal solution that empowers procurement departments to streamline their processes through automation. With Catapult you can create and respond to new opportunities, evaluate and score responses, and, deliberate over contract terms. In addition, you can collaborate with team members over question structure or responses as you build and manage your content library to expedite RFP responses. With Catapult's workflow automation clients have reduced the time it takes to respond by over 90% while increasing output by 66% with the same headcount. You too can experience these same results while increasing your confidence in the effectiveness of your questions or the quality of your responses.

BOTWISE

botwise.io

BOTWISE is the ultimate knowledge base for customer service - empower your team members and clients to find more and faster! It lets you seamlessly create, manage, and look for the right information within your company. They save our clients 1h per agent daily! Thanks to BOTWISE, you can: - Reduce the average handling time of your customers' inquiries with state-of-the-art contextual search - no more endless clicking! - Speed up response time thanks to the integration of different sources of information - Reduce the number of complaints and angry customers thanks to dedicated insights for managers - Reduce training and onboarding times with smart updates and knowledge-base management

Pilot.io

pilot.io

Pilot.io transforms Google Drive into an AI-enhanced knowledge hub, focusing on teamwork and productivity. With a simple setup, it syncs with 1800+ products, creating a central hub for organizational data. Notable features include AI-powered search and Slack integration, providing real-time assistance. Pilot offers repeatable training with skill badges and robust asset safety via Heroku Security. It facilitates a knowledge-sharing culture with customization options. This software may redefine collaborative workspaces.

Arphie

arphie.ai

Arphie uses artificial intelligence with human intelligence to accelerate and improve the process of completing RFPs, RFIs, Security Questionnaires, and more. Instead of spending countless hours writing first drafts to responses, organizing and updating the knowledge base, or other tedious tasks, Arphie frees up your team's time to drive revenue and sales in other ways. Using the latest cutting-edge, patent-pending AI techniques, Arphie can: * Connect to your business information where it resides, without having to deal with pulling it into your knowledge base in a Q&A form, or having to manually update data. For example, when your marketing team updates the pitch presentation document, Arphie will automatically recognize those changes and make it available for use. Arphie can also migrate information from legacy RFP software in just a few clicks, so you won't lose anything from your prior content library. * Save time using AI-written, first-draft responses with transparent information. No more guessing where AI tools are getting their information from — see the sources of information and confidence level of the AI side-by-side with the generated answer. * Make updating your knowledge base proactive instead of reactive — no more frustrating nights and weekends updating your content library every few months. Arphie can intelligently remind you to update certain answers in your knowledge base when underlying documents have been updated, or suggest better, improved responses.

Turf

useturf.io

Turf is the community platform for SaaS companies. The platform provides easy to use forums that empower in-depth discussions between your users. Let your users perform self-service by answering each others questions. A community built with Turf provides one single meet point for your users with community forums, customer feedback boards, knowledge bases & help centers, roadmap displays, changelogs, feature requesting, bug reporting, academy functionality, technical documentation hubs, and online community events. The Turf platform lowers support costs by 54%, lowers churn rates by 32%, and cultivates 3 times higher customer engagement.

Method Grid

methodgrid.com

Method Grid is the AI-empowered knowledge and project management platform that helps teams improve how they deliver projects and services by connecting knowledge, experience and technology. Teams can collaborate and build knowledge-rich playbooks that define how to deliver individual projects and services by leveraging their global expertise, knowledge and insights. Bring projects to life by creating playbooks that can be customised and tailored for each client, making it easy to highlight your organisation’s capability and expertise in a way that resonates with their specific needs and challenges. Method Grid is the platform for consulting organisations looking for a capability partner to assist them in building world-class scalable services. Services that foster trust, exceed expectations and manifest as authentic intellectual property, which encapsulates the collective knowledge and experiences of your people.

ProcessKit

processkit.com

Turn client onboarding into a profit-center. ProcessKit helps your agency onboard clients successfully at scale. Processkit does REPEATABLE PROCESSES using the BEST approach in the industry. It will handle projects, but it SHINES on repeat... - Design Repeatable Checklist Processes - Manage all these Processes on a simple Kanban board - Delegate Tasks, Setup Due Dates, Record custom information on each Task - Send Emails - Integrate with over 5000+ other solutions via first class Zapier integration

ProcedureFlow

procedureflow.com

The next-generation Knowledge Management software designed to help companies visualize and navigate processes. ProcedureFlow is a reimagined knowledge base. It makes the most complicated information easy and intuitive to create, maintain and use, even in highly regulated and complicated industries. By providing every employee with the exact information they need to handle any scenario, employees can be confident in their abilities from day one on the job. ProcedureFlow allows organizations to leverage the knowledge and expertise of their top performers, and put it into the hands of every employee, improving quality and consistency. This allows organizations to transform traditional classroom training to “learning by doing”, creating a more motivating and engaging environment for employees.

SweetProcess

sweetprocess.com

Stop Doing it All Yourself. Use SweetProcess to Document all those repetitive tasks that eat up your precious time, so you can grow your team and grow your business. Document How Things Get Done. Finally. Get those repetitive tasks out of your head and documented, so you’re not stuck doing everything yourself, forever. Whether you manage a team or you’re hiring your first employee, SweetProcess gives you the systemization you need to scale and grow your business.

WorkClout

workclout.com

WorkClout is a quality management platform for automotive parts manufacturers. Our software helps streamline & automate internal audits, document control, visual inspections, training, and preventive quality design. With WorkClout organizations can: ∙ Layer Process Audits ∙ 8D ∙ Equipment Verification Audit (PVA) ∙ FMEA Compliance ∙ Document Control ∙ Pressure Equipment Directive (PED) ∙ Supplier Audits ∙ IATF 16949 ∙ ISO 9001 ∙ ISO 45001 ∙ ISO 14001 ∙ Visual/Dimensional Quality Inspection ∙ Increase Process/Efficiency ∙ Preventive/Predict Quality Design (Reducing Quality Defects Parts Per Billion) ∙ SPC / Data Trend Analysis ∙ Corrective Actions / CAPA ∙ Supplier Corrective Action (SCAR) Industries served: Automotive OEM Parts Manufacturing, Battery Manufacturing, Automotive Aftermarket Parts Manufacturing, Automotive Vehicle Manufacturers, Body & Trailer Manufacturing The ultimate tool for the frontline worker in the automotive industry!

Tervene

tervene.com

Tervene enables operational excellence through management practice digitalization combined with professional coaching. Combining 6 management tools in one solution, Tervene supports knowledge management, process validation, operation control, communication & problem-solving on the factory floor. We serve factories across North America and Europe, including manufacturing leaders such as Mars Wrigley, Safran, Siemens, General Dynamics & ArcelorMittal. Using Tervene, those manufacturers digitalized their management system to promote efficient management behaviour through best practices adherence.

checklist.gg

checklist.gg

Checklist.gg is an AI-driven checklist management tool designed to streamline task, process, and standard operating procedures (SOPs) management. Powered by an advanced AI engine, it enables users to swiftly generate checklists, processes and SOPs based on specific requirements. The tool offers task management functionality to create, edit, and track progress on checklists, and SOPs. Workflow management capabilities include assigning tasks and monitoring real-time progress. Users can also promote cross-team collaboration with real-time editing and sharing of checklists and SOPs. The tool integrates with a variety of platforms, facilitating easy incorporation into existing workflows. Plus, it offers a library of pre-built checklists across various industries. Checklist.gg also allows customization of checklists, processes, and SOPs to meet specific needs. Aimed at companies looking to reduce repeatability in tasks and promote continuous improvement strategies, it proves useful in industries requiring adherence to strict SOPs like manufacturing or healthcare.

DeepHow

deephow.com

DeepHow is the first AI solution for skilled trades know-how capturing and training. It is essentially a video platform and capture app that allows organizations to capture their processes on a smart device, upload it into the platform via the cloud, and then leverage AI to segment, transcribe, and translate the video into steps and relevant languages for their multilingual workforce. Workers can access the videos at any time, allowing them to onboard faster and upskill more efficiently with their company’s proprietary processes. Traditional methods of learning like text-based SOPs can’t be updated efficiently, and the average worker today would rather turn to video to learn new skills. They can watch the expert right on the screen, and emulate that expertise on their own. Creating video content doesn’t have to be hard or require the support of a professional video production team with expensive equipment. Keep your lines running and teach your team better with DeepHow’s AI-powered video training platform.

Taskimo

taskimo.com

Inspections & Instructions Management Platform. Taskimo is a powerful mobile form automation and digital instructions platform that helps you stay organized and on top of your field tasks. Taskimo makes lives of frontlines easier by developing the easiest to use, yet very capable field operations & asset management platform to handle routine inspections, reporting, and maintenance planning.

Next Matter

nextmatter.com

Next Matter workflows are built to handle complex jobs. Its workflows are reliable, scalable and audit-ready, and are used in critical areas like Compliance, Customer Service, and Operations. Companies like Trade Republic, WeFox, Stuart, Dance, Onto and Aerones automate workflows with Next Matter to run reliably – every single day – across teams, systems, and external parties. It’s simple to optimize, infinitely flexible, and robust for enterprise-scale. Next Matter is powered by veteran operations and tech experts, and a market-leading customer success team who go the extra mile to help companies achieve operational excellence. Next Matter is proud to be backed by OMERS Ventures, Crane, and BlueYard, a team of investors who believe in its mission: enabling every company to build better operations.

GembaDocs

gembadocs.com

With GembaDocs you can create Standard Work / Standard Operating Procedures in minutes not hours or days. Editing is even easier!

SwipeGuide

swipeguide.com

Honestly, you deserve better. It’s time to simplify the way people work and learn at the frontline. If you dream of frontline teams operating at peak efficiency, fueled by shared knowledge and seamless standardization, SwipeGuide is your answer. SwipeGuide is the hassle-free frontline how-to platform that empowers teams to perform at their best. → Create user-friendly job aids, like work instructions and training checks in minutes. → Slash training time by half and empower new hires to become stars with dynamic skills development. → Reduce costly errors and downtime with best practices shared across teams, lines, and sites in 50+ languages. SwipeGuide isn't just another tool. They focus on collaboration and avoid complexity. They are your partner in optimizing your frontline know-how, committed to always offer you world-class support. It's time to transform your frontline knowledge from a fragmented patchwork into a powerhouse of collaborative know-how.

Andonix

andonix.com

Anyone can perform extraordinary work with Andonix. Andonix empowers and engages everyone to control out-of-process work and operational problems, addressing the gaps between desired financial results and actual performance, with smart monitoring to detect anomalies before they become business issues, supercharge problem-solving and skills with AI to stop production losses fast and deploy instantly smart workflows to boost execution productivity, safety, and compliance. Make any machine smart and produce more, a lot more with Andonix: Andonix tracks production counts, downtime, and cycle time, integrating with PLCs, SCADA, or non-PLC systems. Catch Operational Problems as They Happen: Instantly detect and act on operational anomalies. Integrates seamlessly with ERPs, MES, QMS, MMS, SCADA, and IIoT systems to reduce downtime and waste with real-time, AI-driven alerts. Boost Productivity and Compliance with Smart Workflows: Streamline and standardize work with automated inspection checklists, audits, SOPs, and more. Drive continuous improvement with AI-powered task execution and zero paper waste. Elevate Everyone's Problem-Solving Ability: Collaborate with your teams and Andi, our AI expert, to diagnose problems, transfer knowledge, and continuously improve operations. Achieve Sustainable Hyper-Productivity with Andonix 60% Faster Execution with real-time alerts and automated workflows 43% Higher Team Performance with AI-driven Problem-solving 40% Better Quality Work through data-driven decisions and continuous improvement Anyone can Produce More, Reduce Operational Costs, and Boost Plant Profits with Andonix. 2x Faster Worker Training 50% in Downtime Reduction 85% Process Compliance Improvement 6% Increase in company-wide Productivity

Way We Do

waywedo.com

Way We Do is a comprehensive Standard Operating Procedures (SOP) software designed to streamline training and workflow management within organizations. This platform helps businesses standardize processes, enhance compliance, and improve operational efficiency by transforming static documents into interactive, actionable tools.

beSlick

beslick.com

beSlick transforms your business, fixing a problem that costs the UK alone £70 billion a year in lost revenue. beSlick's simple, flexible platform provides easy to use task management, powered by your business processes. It encourages employee engagement and feedback, so your business continuously improves to the benefit of both management and employees. Elegantly simple delivery of your difficult process. - Consistent delivery - Operational insight - Continuously improve Don’t have time to implement software yourself? They offer a handholding service to help you get all your key processes captured, embedded and everyone following them. They will: - Identify the main blockers to scaling your business - Pinpoint the key processes that are really holding your business back - Capture and centralise those process from existing documentation or people’s heads - Ensure people want to use them by adding easy to follow instructions and documents - Train your staff how to use beSlick so they see the benefit for themselves - Review and improve the processes on a monthly basis

UTrakk

utrakk.proactioninternational.com

UTrakk helps managers boost their impact in delivering their roles, focusing on improving competitive performance and employee experience. UTrakk DMeS digitalizes Proaction International's 20 years of expertise in continuous improvement and introduces a groundbreaking technology, bringing organizations'​ management effectiveness to the next level.

Uberblick

uberblick.io

Überblick is an easy to use and well structured communication solution to keep remote teams informed and to coordinate tasks efficiently. With Überblick you can simply send information directly to your employees. You can select different groups or departments and also request their confirmation. Moreover, you can also store important information and data on the app so that it is accessible either to everyone or selected groups. Überblick can be used via web browser on a computer or mobile app via Android and iOS. There is no need to have an existing email address or a telephone number to use this communication solution for your team members!

VidGuide

vidguide.com

Capture, share, and track your processes with VidGuide - a truly simple, video-first solution designed to document standard operating procedures. With its video-first methodology, easy-to-use platform, and modern technology - VidGuide will help streamline process creation and increase employee adoption.

Manifestly Checklists

manifest.ly

Manifestly is a checklist app for teams to manage and complete their important recurring tasks. Create Procedures, Workflows, Standardized Processes, Distribute Tasks, and more. Mobile and web software for team based checklists. Manifestly improves collaboration and accountability with your standard recurring processes. Inspired by the book "The Checklist Manifesto"​, Manifestly is focused helping organizations with their recurring processes. By incorporating real-time collaboration features, scheduled checklists, and qualitative feedback, Manifestly can help you improve processes faster and manage them with more information at your disposal.

Zaptic

zaptic.com

Zaptic is a connected worker platform providing job instruction and collaboration for frontline teams, and a no-code toolkit designed to accelerate digital transformation of daily operations. Using Zaptic, global manufacturing and service organisations are closing an industry 4.0 blindspot by moving daily operations out of spreadsheets, paper and tribal knowledge. By doing so, they not only unlock measurable improvements in productivity, quality and safety, but also enable a smooth transfer of knowledge between the retiring and new generation of workers to improve market resiliency.

systemHUB

systemhub.com

Create time, reduce errors, and scale your profits with proven business systems. #SYSTEMology is a breakthrough approach that turns your owner dependant, zero systems business into one that runs with the precision of a Swiss watch. It is quite literally the system for systemizing your business.

anyRM

anyrm.de

Making Digital Transformation for Pharma and Life Sciences Companies Easy. In today's fast-paced and competitive landscape, pharmaceutical and life sciences companies must adapt to the digital age to stay ahead. At anyRM, they understand the unique challenges faced by these industries and have developed tailored digital solutions to streamline processes, enhance collaboration, and ensure compliance with the strict regulatory requirements. By leveraging their expertise in GxP, support with ISO certification, data security, and protection, they empower your organization to navigate the complex digital transformation journey with ease and confidence. --- Their Products and services: NEW - SOP-Generator - A software tool to make your creation and management of SOPs more efficient. anyRM Labs - A tool box as an integrated service for information management and storage with focus on laboratory environments. anyRM Clinic - Their tool box to create a powerful platform solution for CROs with the focus on volunteer management functionalities. anyRM X - Create your unique platform environment based on their XRM technology. They discuss with you ideas and concepts to create the perfect, tailor made solution for your challenging requirements. --- Their clients are well-known nationally and internationally operating organizations from different industries. Their company comes with experts with many years of experience in software & product development as well as process optimization and communication consulting. Their collaboration with specialized partners allows us to offer optimal solutions even for extraordinary customer needs.

Clueso

clueso.io

Clueso is the fastest way for SaaS companies to create software videos and help documentation for their products. Simply record/upload a rough screen recording of your product, and Clueso will instantly transform it into a studio-quality explainer video and a step-by-step how-to article. Here are some of the top features: * Create videos: Clueso handles every step of the video production process. It writes your video’s script and generates a professional AI-voiceover that stays perfectly in sync with your video. Clueso also enhances your video with stunning zoom effects, highlights, and branding! * Create help articles: From any screen recording of your product, Clueso’s AI can generate a step-by-step article with perfectly crafted steps and screenshots. * Translate your content: You can translate your videos and help articles to over 30 languages in just one click. * Easily update out-of-date content: Whenever your videos go out of date, you don’t need to remake them from scratch! Clueso makes it super-easy to replace outdated clips and voiceovers.

Tulip

tulip.co

Tulip, a leader in frontline operations, is helping companies around the world equip their workforce with AI-enabled, connected apps — leading to higher quality work, improved efficiency, and end-to-end traceability across operations. Tulip's composable platform enables those closest to operations can take advantage of composability and edge connectivity to digitally transform processes, guide operators, track production, and gain a real-time, holistic view of operations. Companies of all sizes and across industries — including complex manufacturing, pharmaceuticals, and medical devices — have implemented composable solutions with Tulip’s platform to solve some of the most pressing challenges in operations: error-proofing processes and boosting productivity with guided workflows, capturing and analyzing real-time data, and continuously improving operations. A spinoff out of MIT, the company is headquartered in Somerville, MA, with offices in Germany and Hungary.

CareAR

carear.com

With CareAR, you can achieve faster issue resolution, reduce dispatches, and improve customer satisfaction scores. Our Service Experience Management (SXM) Platform provides remote AR support and self-guided instructions to customers and service management teams, greatly enhancing the experience of customers, employees, and field staff. Benefits: • Faster Time to Resolution: Gain instant visual context – spend time solving the problem versus assessing the situation • Higher First Time Fix Rates: Get faster resolution powered by the annotation toolbox • Deflect Costly Dispatches: Increase remote resolutions and decrease unneeded dispatches through visual assistance and guidance • Knowledge Transfer: Reduce your skills gap and make experts more accessible to more junior field resources or contractors • Customer Experience: Raise customer satisfaction and NPS through unmatched quality, service, and capabilities • Lower your carbon footprint: Eliminate or reduce truck rolls to achieve issue resolution while lowering your carbon footprint and saving money • Self-solve Experiences: Boost self-solve effectiveness for customers and employees with step-by-step AR visual direction within each user’s device. CareAR Assist is the ultimate tool for service management teams looking to provide faster, more effective problem resolution, reduce downtime, and substantially save on travel and transport costs. CareAR Instruct provides detailed step-by-step instructions for customers and technicians, empowering them to self-solve issues leading to improved first-time fix rate, reduced customer service calls, and increased procedure compliance. CareAR Experience build enables any business user to create immersive AR and AI powered digital work instructions through a no-code point and click interface. Key Features • Multiparty Collaboration: Collaborate with as many team members as you like in real-time to solve issues remotely, using high-definition live video feeds. • AR Annotation Tools: Use CareAR's industry-leading AR annotation toolbox to annotate live video feeds and shared images, providing detailed visual guidance to quickly resolve problems. • Self-Solve Instructions: Deliver rich self-guided step-by-step instructions to guide customers and technicians through setup procedures, routine maintenance, troubleshooting guides, and repairs. • Experience Builder: Rapidly create experiences containing with the no-code point-and-click Experience Builder. Use 3D content, video, images, and text for easy-to-follow instructions to empower customer and technician self-service. • Integrated Search: Improve user access to information by providing search functionality directly within a self-solve experience. • Visual Verification: Use AI-powered object and state detection with image recognition to drive procedural compliance and ensure tasks are completed correctly and safely. • Instant Knowledge Sharing: Publish digital work instructions instantly and easily accessible via link, QR code, or via CareAR mobile app. • Rich Analytics and Dashboards: Get deeper insights into how teams are resolving field issues using CareAR's detailed dashboards and analytics, available to administrators, managers, and team leaders. • Surveys: Use CareAR's survey builder to instrument key performance indicators that matter to your organization and collect structured feedback from customers and technicians for rapid iteration. • True ROI: Leverage the data made available by CareAR to determine the return on investment in terms of improved performance, increased dispatch deflection, reduced resolution times, reduced truck rolls/onsite visits, and improved first-time fix rates. • ServiceNow: CareAR for ServiceNow is compatible with ServiceNow CSM, FSM and ITSM • Salesforce: CareAR for Salesforce is compatible with CareAR into Salesforce Service Cloud and Field Service Management • API: Integrate CareAR into your own customer service or field service management application easily via web API

Trainn

trainn.co

Trainn is a Customer Education platform for SaaS companies of all sizes to onboard and train customers, at scale, using product training & how-to videos, feature walkthroughs, and a dedicated customer training Academy. Trainn believes that happy customers aren’t born; they are trained. Customer Education is the sure-shot way to drive product adoption, retention, advocacy, and sustainable revenue growth. The Trainn platform comprises: 1. A complete video tool kit to create, edit and share a variety of product videos 2. A zero-code Academy builder with an in-built Video Authoring toolkit and course builder 3. Video analytics to track video engagement, viewer behaviors, and learners' progress 4. Integrations to connect your video insights to CRM apps and 1000s more through Zapier What sets Trainn apart? > Trainn is the only platform built for video-led customer education > One place to create videos, edit, embed across channels and track performance > Support for omnichannel video distribution > Zero-code Academy builder Features of Trainn Video Tool-kit ** Chrome extension: Turn the Chrome plugin on, walk through your screen, and let Trainn capture your step-by-step actions into a perfect video. - Create product walkthroughs - Create how-to videos for your knowledge base and help center - Create instant screen records - Create training courses for Customer Academy ** Slide-by-Slide Video Editor: - Automatically turn your script into voice overs - Add voice-overs and subtitles in different languages - Use text and shapes - Add spotlights to highlight sections - Blur sections you want to hide - Customize videos with your brand logo, color, theme ** Omni-channel Video Distribution: - Share videos in just one click - Place how-to videos in knowledge bases and help centers - Publish a Video hub with tracking enabled - Host your own Structured Learning Center ** Video Analytics: - 360-degree video performance dashboard - Learner-based tracking for audience viewing trends - CRM integrations for wholistic video insights ** Customer Academy: - In-built Video Authoring software - Course builder to design courses, chapters, lessons, certifications - Quiz builder to generate assessments and quizzes - zero-code Academy builder

Elements.cloud

elements.cloud

Elements.cloud is the Change Intelligence platform that helps you accelerate your time to value for business transformation. It allows you to make intelligent change decisions based on a shared understanding of systems configuration, with powerful impact and dependency analysis, linked to business analysis documentation. Powered by AI, it can generate process maps, create complete user stories, recommend solutions, and chat to your data. It brings teams together and breaks down silos of knowledge. Changes are implemented faster with confidence. Rework is reduced. User adoption soars.

Azumuta

azumuta.com

Azumuta offers software solutions to augment the skills of the connected workforce. The platform assist manufacturing companies by driving performance, enabling factory workers to learn, solving in-line quality issues, and offer information progressively on the factory floor. Azumuta’s software connects operators, supervisors and managers to every single manufacturing aspect, and supports a culture of constant improvement. Azumuta is a modular online platform that helps people in a factory environment to increase productivity and quality of production by better communication and technological support. Azumuta’s software modules include the following: - Digital Work Instructions - Quality Assurance - Skills Matrix & Training - Audits & Digital Checklist - Continuous Improvement / CAPA

Wizardshot

wizardshot.com

Wizardshot is a web app & Chrome extension that allows you to create step-by-step tutorials simply by capturing your screen. Easily generate tutorials based on recorded actions, making it simple to share knowledge and processes with others.

WorkfloPlus

intoware.com

WorkfloPlus is a connected worker platform that ensures processes are done right first time, every time: driving productivity, connectivity and simplicity. WorkfloPlus provides greater insight for data informed decision making, while ensuring standardised, repeatable and auditable processes. * Digitised Processes: Using paper is a thing of the past. Ensure your tasks and work instructions are captured and followed correctly while creating a dynamic audit trail to drive better communication and compliance. * Powerful Insight: WorkfloPlus captures detailed data on how each and every task is carried out to provide a powerful new source of business intelligence and enable data-informed continuous improvement. * Data Automation: Generate reports as soon as tasks are completed and instantly send the information to exactly where it needs to be. So you’ll always have a 100% accurate real-time view of your operations.

livepro

livepro.com

livepro a premier knowledge management (KM) system that focuses on providing accurate answers to both employees and customers. Trusted globally for over two decades, livepro streamlines intricate processes, communicates critical updates in highly regulated industries, enhances productivity by reducing training times, and providing valuable management insights. With its AI-assisted search, livepro seamlessly delivers governed knowledge across web, chatbots, CRMs, and self-service portals, offering a comprehensive omnichannel experience from a single source of truth. At livepro, they pride themselves on having the system that is the easiest-to-use, easiest-to-manage and a team that is the easiest to work with – always.

Canvas Envision

canvasgfx.com

Canvas Envision: the award-winning connected knowledge platform for manufacturing ecosystems Create and consume interactive digital work instructions for training, assembly, and maintenance. Drive faster, more effective content creation. Accelerate knowledge transfer and training. Crush those KPIs for quality improvement, cost reduction, and faster time-to-market. Digital work instructions, evolved - Manufacturers are investing in Digital Transformation initiatives to strengthen their competitive position, improve shareholder value, and reduce production costs. At the same time, they’re experiencing significant challenges with employee retention and productivity. Envision helps companies grow by empowering front-line workers with the right information at the right time in the right format. More effective communication - Interactivity and visual content are proven to be more effective for process learning and execution in manufacturing environments. Envision is an enterprise-wide platform that makes it easy to both create and consume everything from embeddable 2D drawings and static 3D model visualizations to digital work instruction documents using interactive models, animations, and narration. Better still: workers can share comments with the engineering team, weaving the digital thread concept into a digital loop reality.

Starling

starlingsolutions.co.uk

Starling is a platform for creating and using digital work instructions and managing training in a user friendly way. Starling simplifies compliance with quality management systems, such as ISO 9001, and drives continuous improvement. It can be used on mobiles, tablets and desktops, enabling you to update your work instructions or training from anywhere. Below are some of the benefits of using its electronic work instruction software: ** Reduce the risk of non-compliance from version control - only one version is live at any given time. ** Improve control over your training - training and procedures kept in one place. ** Reduce turnaround times - make changes on the go using a tablet or mobile device. ** Save time by automating your processes. ** Improve your training using videos.

ROO.AI

roo.ai

ROO.AI's frontline connected worker platform guides and assists workers, using their mobile devices, to save time and increase productivity, quality and safety. Accelerating onboarding, ROO.AI is upskilling workers of all experience levels with on-the-spot access to digital work instructions, micro-training and standardized inspections, checklists and reporting tools. ROO.AI connects workers with the in-context information and automated assistance they need to make better decisions. The ROO.AI platform empowers businesses to apply flexible, digital workflows, BOTS and AI to boost production and quality, enhance safety, cut maintenance costs and gain access to critical data to provide actionable insights into frontline operations.

Neuron7.ai

neuron7.ai

Neuron7.ai is the leader in Service Resolution Intelligence, delivering 90%+ resolution accuracy in complex service environments. Neuron7 brings together knowledge from people, data, and interactions across thousands of products and issues into a Smart Resolution Hub. AI offers the best next step with turn-by-turn guidance (like a navigation app) seamlessly integrated within your existing workflows. Customers resolve issues faster, the first time, with 90%+ accuracy and answers in seconds. -Expert knowledge capture -Faster resolution times -Increased call deflection -Increased first time fix -Improve CSAT -Faster onboarding Neuron7 is headquartered in Santa Clara, CA, partners with Microsoft, Salesforce, SAP, and ServiceNow, and is backed by ServiceNow Ventures, Battery Ventures and Nexus Venture Partners.

SymphonyAI

symphonyai.com

SymphonyAI is transforming the world's largest industries with packaged AI SaaS. SymphonyAI predictive and generative AI applications supercharge growth and productivity for businesses across retail, CPG, financial services, industrial manufacturing, media, and enterprise IT. SymphonyAI has rapidly grown from a startup in 2017 to a leading enterprise AI company with over 3,000 talented leaders and data scientists solving the world's most challenging business problems.

OnPlan

onplan.tech

OnPlan is a software platform to build, manage and deploy digital work packages for the commissioning and maintenance of complex industrial assets. OnPlan delivers maintainers the information they need to perform work safely and efficiently. OnPlan is perfect for a geographically distributed workforce. Whether single site, multi-site, and across the globe, OnPlan is the work-packaging solution for you.

Aquant

aquant.ai

Aquant’s Service Co-Pilot platform helps enterprise organizations reduce service costs, improve customer experiences, and identify the best solution to any service-related issue. Using a service domain-specific natural language processing model, Aquant’s best practice engine mines service data, including work orders, logs, manuals, and notes. Then, it improves AI performance by converting expert knowledge into synthetic data, training Service Co-Pilot to adapt based on feedback rather than hard-coded workflows. Aquant empowers every stakeholder (e.g., the end customer, contact center agent, or field technician) to diagnose and resolve problems like an expert. The platform enables business leaders to analyze service performance trends and make strategic decisions informed by data.

EZ Factory

ezfactory.nl

At its core, EZ Factory is a specialist in continuous improvement methods, who develops software that supports the manufacturing industry with professional mobile applications. EZ Factory delivers mobile solutions for the entire continuous improvement philosophy, tailored to the needs of the various professions: the operator, shift leader, planner, production manager, maintenance engineer, lean manager and mechanics. Their integrated mobile solutions and services are built on an open platform, each solution is designed to ensure that the PDCA Cycle is followed. Their vision is to help people to make your daily work easier. They believe in visualization, standardization and ease of use and love to make professional mobile applications for factories.

HINDSITE

hindsiteind.com

HINDSITE is The Work Management Platform for mining equipment, technology and services (METS) businesses. OEMs struggle to scale because their frontline can’t or don’t know how to complete tasks consistently across the board, leading to quality issues. HINDSITE gives your frontline Guided Work Instructions to standardise a high level of service. This allows you to scale operations and compete based on service delivery without additional resources. In HINDSITE, frontline workers follow step-by-step instructions aided by video and other visual content created by other experts in their organisation. They can also can call for help, or browse a library of microlearnings at any point whilst on the job.

Operandio

operandio.com

Empower your frontline employees with everything your business needs, all in one powerful platform. Training & Quizzes, Brand Audits, Task Management, Employee Communication, Digital Food Safety, Knowledge Base and MUCH more!

Operations1

operations1.com

Operations1 is the ideal Connected Worker Platform for the industry. With Operations1, you digitize your employee-led production processes end-to-end: from activity planning and the supply of knowledge to intuitive process guidance, documentation, live analysis and collaborative incident management. With Operations1, leading manufacturers such as Bosch, Daimler Truck, ThyssenKrupp, Trumpf or Stabilo benefit from operational excellence, highly empowered workers, and future-proof operations. Due to its enormous scalability, the platform is used worldwide in more than 15 countries across all processes in maintenance, production, assembly, quality, training, HSSE and audits. Since its founding date, the Frankfurt and Augsburg-based company's mission has been to empower every worker around the world to accomplish more and skill up. The clipboard becomes a tablet, complexity becomes simplicity, blindspot becomes transparency.

Plutomen

pluto-men.com

An agile and technologically-equipped frontline workforce is the need of the hour for industrial enterprises. Plutomen is a frontline operational platform that provides AR solutions to industrial enterprises for frontline digitalization. They help knowledge enhancement of your frontline through AR powered Remote Visual Assistance, Work Instructions, and 3D Training. Their platform helps industrial customers improve productivity, enable faster resolution, reduce operational costs, and maximize revenue growth while promoting sustainability and worker safety. They believe in the digital empowerment of industrial frontline teams to help them embrace and capitalize on the benefits of Industry 4.0. With more 8+ years of experience in servicing and consulting clients in XR, they provide enterprise solutions for sectors such as Manufacturing, Telecom, IT Infrastructure, Automotive, and so on. They have served the leading industry players like Wipro Limited, Adani, Sterlite Tech, L&T, PwC, Virtusa, Honeywell, Arvind Envisol, etc. Headquartered in Ahmedabad, India, they are among the leading developers of AR solutions for Industrial Enterprises. Their integrated platform serves as a one-stop-shop for remote assistance-based needs of B2B companies. They provide three products that help enterprises start your digitalization journey with XR – * Plutomen Connect: AR powered remote assistance & video-collaboration based platform that enables your frontline workforce to connect with your experts instantly. * Plutomen Workflow: Assisted Reality powered work assistance platform for accessing digital work instructions that streamlines workforce knowledge. * Plutomen Assist: XR-powered self-assistance & platform for next-gen workforce immersive training, digitalization of the process, and providing an interactive knowledge repository.