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Top Conversational Marketing Software - United States

Conversational marketing software, also referred to as messenger marketing software, initiates personalized one-on-one interactions with potential customers, guiding them toward specific product recommendations or offers. Consumer brands employ this technology to identify interested buyers on social networks or product websites, address queries, recommend optimal products, and seamlessly transition customers to payment gateways or sales representatives for transaction closure. With integrated chatbot and artificial intelligence capabilities, sales departments can design intelligent response flows, guiding visitors through meaningful conversations based on user activity and other contextual details. This enables businesses to follow up with interested customers who may not make an immediate purchase, seamlessly continuing the conversation. Conversational marketing platforms elevate customer service standards at scale, simplifying the global buying process around the clock. Successful utilization of these platforms not only generates valuable, qualified leads but also provides insights into customer demographics and preferences, ultimately expediting the sales cycle.

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Hubspot

Hubspot

hubspot.com

HubSpot offers a full platform of marketing, sales, customer service, and CRM software — plus the methodology, resources, and support — to help businesses grow better. Get started with free tools, and upgrade as you grow. With Marketing Hub, all your marketing tools and data are on one easy-to-use,...

Intercom

Intercom

intercom.com

Intercom is the only complete Customer Service solution that provides a seamless customer experience across automation and human support, delivering increased customer satisfaction while reducing costs. We're building a future where most customer conversations are successfully resolved without needi...

Podium

Podium

podium.com

Podium is an all-in-one lead conversion and communication platform powered by AI and ready to integrate with the tools you already use. Over 100,000 businesses use Podium to stand out from their competition. * Podium is a communication tool that helps businesses with website conversions and custome...

Spike

Spike

spikenow.com

Spike solves teams' and individuals' communication chaos by bringing together email, team chat, collaborative docs, and meetings, into one feed. Spike for Personal Use: Get a better email experience with Spike's conversational email app that turns your emails into chat. It's like having a supercharg...

ZoomInfo

ZoomInfo

zoominfo.com

ZoomInfo SalesOS is the modern go-to-market platform for B2B companies. We have the biggest, most accurate, and most frequently refreshed database of insights, intelligence, and purchasing intent data about companies and contacts. We layer additional tools on top of that intelligence—such as convers...

ActiveCampaign

ActiveCampaign

activecampaign.com

ActiveCampaign for Marketing connects every tool and channel you use in your business to engage customers at every state of the customer lifecycle. Harness data from email marketing, social media, digital advertising, and your website, to tailor personalized touchpoints with your contacts – ensuring...

ManyChat

ManyChat

manychat.com

Manychat is the #1 omnichannel platform for D2C brands, Retail stores, Non-profits, Restaurants, Real Estate companies in the world. Founded in 2016, Manychat powers over 1 billion conversations every year and is used in over 190 countries. Engage your customers instantly. Automate interactive conve...

Freshchat

Freshchat

freshchat.com

Freshchat (a product of Freshworks Inc.) is a conversational engagement solution that helps businesses engage with customers across multiple channels such as web chat, email, phone, and social channels like WhatsApp, Instagram, and iMessage. Freshchat also offers native AI-powered chatbots that can ...

Helpwise

Helpwise

helpwise.io

Retaining customers is as important as acquiring new ones. Loyal customers generate more revenue and bring you referrals at zero cost. Providing good customer service is an integral part of customer retention. With Helpwise, managing customer service is easy. 1. Setup your customer service center l...

Drift

Drift

drift.com

Drift®, the buyer experience and Conversational AI company, inspires businesses to create more engaging customer experiences, one conversation at a time. Its human-centric, AI-powered platform listens, understands, and learns from buyers to deliver personalized experiences and recommendations at eve...

Messagely

Messagely

messagely.com

Customer support software & messaging platform by Messagely. Have more meaningful conversations with happier customers & grow your business faster.

Smartsupp

Smartsupp

smartsupp.com

Smartsupp – drive your online sales through conversations! Automate sales with Smartsupp. We offer everything you need to grow your online sales: AI, LeadGen chatbots, live chat, and much more you can use to engage your visitors at the right time. And convert them into loyal customers in no time. Sm...

BirdEye

BirdEye

birdeye.com

Birdeye is the top-rated reputation management and digital customer experience platform for local brands and multi-location businesses. Over 100,000 businesses leverage Birdeye’s AI-powered platform to engage seamlessly with customers, drive loyalty, and excel in their local markets.

Kindly

Kindly

kindly.ai

Generative AI-powered chatbots built to automate support and drive sales. We are one of Europe’s leading premium chatbot providers specializing in the development of artificial intelligence and automation solutions for customer service and communication. We offer a platform that combines advance...

Bonzo

Bonzo

getbonzo.com

Bonzo is a full-suite marketing automation and CRM option for advisors and small businesses. We put the "Relationship" back into CRM with omni-channel and social media outreach. Text, Video, Call, Email, Social - do it all in Bonzo.

Botpress

Botpress

botpress.com

Botpress is a generative AI platform for building ChatGPT chatbots, enabling users to create chatbots with an intuitive building experience, powered by the latest in LLMs and GPT by OpenAI. The platform offers an extensive range of features, including the GPT-Native Engine and Conversation Studio, ...

Regal.io

Regal.io

regal.io

Regal.io is the outbound phone and sms sales solution built to drive more conversations so B2C brands can hit their growth goals way faster. 100+ leading brands including SoFi, Ro, Angi, The Farmer's Dog, Fidelity Life, Career Karma and AAA use Regal.io to proactively engage their customers in real-...

Text Request

Text Request

textrequest.com

Text Request is the business texting platform built to ignite customer engagement. We’ve crafted plug-and-play messaging solutions to your everyday communication problems, so you can cut through the noise and connect with customers anytime, anywhere. Text Request is designed to scale with you, from ...

Connectly.ai

Connectly.ai

connectly.ai

Connectly allows businesses to easily create and send automated, interactive, and personalized marketing campaigns through WhatsApp at scale. This promotes a 2-way conversation (unlike SMS & e-mail), where prospects and customers can choose their buying journey, increasing engagement alongside conve...

Signals

Signals

getsignals.ai

Signals is a lead generation and AI Platform that helps you know who is on your website, and leverage their behaviors, to engage with visitors who are ready to buy. We have already helped companies find thousands of qualified new contacts without visitors needing to fill out a form.

Contlo

Contlo

contlo.com

Contlo is a leading generative AI marketing platform to drive autonomous customer engagements via omnichannel campaigns, real-time generative customer journeys, AI-powered segmentation for one-to-one hyper-personalization, and actionable insights about your customer behavior. Built for the AI-first...

Landbot

Landbot

landbot.io

Landbot.io is a no-code chatbot platform that empowers businesses to build frictionless conversational experiences from end-to-end. Turning conversations into profitable outcomes, Landbot helps Marketing, Operations, and Customer Service teams triple their efficiency and cut operating costs by 30% o...

Sender

Sender

sender.net

Key strengths of Sender are high email deliverability, award-winning user friendliness and unparalled affordability. Sender is tailor made for ecommerce and bloggers with lots of additional features, but perfectly fits all kinds of businesses - from 1 person companies to medium and large corporation...

Chatfuel

Chatfuel

chatfuel.com

Chatfuel AI is a chatbot builder that enables businesses to take their customer communication to the next level by using revolutionary AI technology. The platform offers a simple and powerful way of creating chatbots that can communicate with customers in a human-like, friendly manner, providing det...

Continually

Continually

continual.ly

Free chatbots and live chat for your website. Drag and drop chatbot builder, no coding skills required. We make sure you never miss another lead from your website. Today, when people visit your site - say to request a product demo - they expect you to reply straight away. Even when its out of hours...

yellow.ai

yellow.ai

yellow.ai

Yellow.ai empowers enterprises to create memorable customer conversations through our generative AI-powered customer service automation platform. Our vision is to drive toward the future of fully autonomous customer support that unlocks unparalleled efficiency and significantly reduces operational c...

Engati

Engati

engati.com

The Engati chatbot and live chat platform is the winner of the 2021 CODiE Award. It empowers you to build intelligent bots in minutes without programming. Build once and publish across 15 channels - WhatsApp, Messenger, Instagram, Kik, Telegram, Line, Viber, Skype, Slack, WeChat, Twitter, Skype for ...

Gallabox

Gallabox

gallabox.com

Gallabox helps power businesses to engage with customers efficiently, generate more leads, and grow sales through WhatsApp Business APIs. Convert customer conversations into smart actions with WhatsApp Chatbots for your business. Gallabox believes in providing our customers with an end-to-end commu...

Haptik

Haptik

haptik.ai

Haptik helps brands acquire, convert, engage and delight users with AI-driven, personalized, conversational experiences across 20 channels and 100+ languages. With the vision of creating the most compelling conversational commerce platform of the 21st century, Haptik’s Conversational Commerce platfo...

Omnichat

Omnichat

omnichat.ai

Omnichat provides professional chat commerce solutions for a wide range of retailers in Hong Kong, Taiwan, Singapore, Malaysia and the Asia-Pacific region. As the Official WhatsApp Business Solutions Provider and official partner of Meta and LINE, we offer advanced business solutions across social m...

Oct8ne

Oct8ne

oct8ne.com

Oct8ne is the only visual chat (livechat, chatbot & Messaging) with integrated catalog to show and recommend products in real-time to your customers. Offer 24/7 personalized assistance through human agents or chatbot through your social channels as well as on your e-shop. Integration with chatGPT fo...

Terminus

Terminus

terminusplatform.com

The old way of doing things isn’t working anymore. And, you can’t afford to fall behind. B2B strategies have evolved and the rules to the game have changed. You need the platform, the experts and the tactical playbooks to get you where your business needs to be, especially with the increased pressur...

Rasayel

Rasayel

rasayel.io

Rasayel is a customer communication platform that helps businesses sell to and support their customers over WhatsApp and other social messaging channels. Feature highlights: - Shared team inbox with 2-way messaging - WhatsApp chatbot - WhatsApp broadcasts and bulk messaging - Open APIs and Webhooks ...

Verint

Verint

verint.com

Verint Messaging™ is a purpose-built solution for integrating messaging into the digital customer journey and facilitating conversations with customers via messaging and social channels at-scale. Providing a digital customer engagement solution for messaging channels, Verint combines agent and virtu...

Prokeep

Prokeep

prokeep.com

Founded in 2016, Prokeep is distribution's leading customer experience management software for wholesale distributors. Prokeep grows relationships and business by turning communication into commerce; increasing sales through centralized communication, improving customer experience through better ins...

Conversica

Conversica

conversica.com

Conversica is building the world’s largest augmented workforce using Conversational AI. We make every connection personal. Conversica is the leading provider of Conversational AI helping companies attract, acquire and grow revenue across the customer lifecycle. Our omnichannel AI Assistants engage i...

SalesboxAI

SalesboxAI

salesbox.ai

SalesboxAI is an AI-Powered Sales and Marketing platform that helps businesses around the globe to scale faster with Account-Based Marketing solutions. In a single platform: Identify and Discover your target accounts, Orchestrate one-one conversations with target groups, Engage them across multiple ...

Kimoby

Kimoby

kimoby.com

Kimoby is a leading cloud-based communication platform that enables Business Instant Messaging for improved team collaboration, exceptional customer service, and mobile payment requests. It helps business service departments reach the right person at the right time. Using the data and resources that...

Userlike

Userlike

userlike.com

Userlike is the leading software solution for customer messaging and support automation in Germany. It’s a unified messaging solution that lets companies receive messages from different channels in one central inbox. All requests received via website chat, WhatsApp, Facebook Messenger, Telegram and ...

Jebbit

Jebbit

jebbit.com

Experience the most creative and compliant way to collect data directly from consumers. Create fun, engaging, interactive experiences that drive more sales, fuel engagement, and capture the valuable first-party data.

Dashly

Dashly

dashly.io

Dashly is a conversational marketing platform. It helps over 700 SaaS and EdTech companies grow conversions and revenue by turning each interaction with clients into a person-to-person conversation. Put it on another level with call scheduling and video calls. With proactive messaging, a chatbot, an...

Payemoji

Payemoji

payemoji.com

Payemoji is an omni channel messaging service that enables any customer and employee journey all through everyday messaging apps like WhatsApp Business. No IT skills required. No mobile app to download.

Global Message Services

Global Message Services

gms-worldwide.com

Global Message Services (GMS) is the trusted communications service provider for Enterprises and Mobile Operators worldwide. GMS’ CPaaS solution enables brands to unify multichannel customer communications via a single API and self-service platform. Complementing this is an AI-driven chatbots and CC...

Whisbi

Whisbi

whisbi.com

Whisbi provides a mobile-first conversational sales & marketing platform for B2C enterprises. Our solution creates an opportunity for Sales & Marketing professionals to increase sales conversion, improve live engagement and provide a differentiating online customer experience. Whisbi combines all ...

Genesys Cloud

Genesys Cloud

genesys.com

The Genesys Cloud CX™ platform is trusted by thousands of small, medium and large enterprises and recognized across the globe as an industry-leading cloud call center solution and customer experience (CX) platform. No matter where the customer conversation starts or ends, Genesys Cloud CX transforms...

WotNot

WotNot

wotnot.io

WotNot automates your customer interactions at scale with chatbots. Solve business challenges like getting more leads, booking more appointments, scaling your customer support with cutting-edge chatbots. Customers use WotNot to provide a personalized customer experience to their current or future cu...

GoSquared

GoSquared

gosquared.com

The world's first sustainable email marketing platform. Switch from MailChimp to send better email camaigns, grow your audience, and restore the planet.

Sailes

Sailes

sailes.com

Sailebots automate all prospecting Realize Saleshuman Potential made Possible with the only AI that automates everything: from research and discovery to engagement, interaction, and opportunity – hands-free.

Customers.ai

Customers.ai

customers.ai

Customers.ai is the world's leading AI sales outreach automation and B2C data prospecting platform. Key Features include: Identify your anonymous website visitors by email, templated sales outreach automation tools, integrations with thousands of business productivity tools, hundreds of million of c...

Blip

Blip

blip.ai

Global visionary leaders trust our AI Conversational platform to take their brands, customer relationships and diverse communication strategies to the next level. We have unlocked value through the creation of over 125,000 virtual assistants and have exchanged over 20 billion messages to date across...

Instabot

Instabot

instabot.io

Instabot is a conversational marketing platform that allows you to create and launch chatbots that understands your users, and then curates information, answers questions, captures contacts, and books meetings instantly. This is proven to increase conversions and reduce costs. Build, integrate, and ...

Watermelon

Watermelon

watermelon.ai

Watermelon is the most user-friendly conversational platform to automate conversations, no coding required. Reduce your workload by connecting service channels, integrate your software and start automating your customer service by using an AI chatbot. The chatbot makes sure you are available for you...

Gleen AI

Gleen AI

gleen.ai

At Gleen, our mission is to delight our customers’ customers. Gleen AI is the world’s most accurate and capable generative AI for customer success teams. Our generative AI doesn’t hallucinate, can be deployed in less than 2 hours, integrates with leading help desk solutions, goes beyond simply answe...

JeffreyAI

JeffreyAI

jeffreyai.com

JeffreyAI is a smart engagement platform that helps growing companies to accelerate growth by automating sales, marketing, and customer service tasks. Acting as a CRM, JeffreyAI is programmed to save you time, rescue lost revenue, and stimulate sales. Features include: -Out- of- the-box Outlook & GM...

Clickatell

Clickatell

clickatell.com

Clickatell is a pioneer in mobile messaging and Chat Commerce innovations. The Clickatell Chat Commerce Platform enables brands to connect, interact and transact with consumers by providing innovative, intuitive conversational commerce journeys through the convenience of messaging, securely and at s...

PowerTextor

PowerTextor

powertextor.com

Text Messaging Service for Businesses. PowerTextor is an SMS Connector for Microsoft Dynamics 365 and Power Platform. We help businesses develop better relationships with their customers through the power of text message marketing and Microsoft Power Automate.

Voxie

Voxie

voxie.com

Voxie is the conversational AI text marketing leader that helps retail, service, and restaurant passion brands connect with and learn from their customers to drive significantly more revenue. To learn more, visit www.voxie.com.

Routee

Routee

routee.net

Routee is a leading cloud communications provider that designs, develops, and distributes advanced Web & API automation solutions. Through its robust platform and scalable API, it helps corporations, retail businesses, and service providers, around the world, to communicate effectively with their ta...

Leadoo

Leadoo

leadoo.com

Leadoo is a conversion platform that turns your passive website traffic into active leads, and tangible business outcomes. With 83% of buying decisions happening online, opportunities for website conversions have never been higher. But most site visitors are passive, and not ready to buy. On average...

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