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SoftSync is a customer relationship management (CRM) app for managing contacts, companies, sales pipelines, and customer interactions in one workspace. Teams can customize record types, fields, stages, and views to fit their workflows, while keeping outreach, meeting notes, bookings, and follow-up tasks connected to customer records. SoftSync includes email campaigns with automated follow-ups, booking pages and forms, sales reports and dashboards, and a Chrome extension for capturing contact and company details while browsing. Its desktop meeting assistant creates editable call summaries without a bot joining the meeting, and AI tools can help draft follow-ups and create tasks. SoftSync is designed for sales teams, founders, agencies, SaaS companies, recruiters, investors, and other teams that need a flexible CRM for tracking relationships and opportunities.
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