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Softalon is salon booking and management software designed to help salons, stylists, and beauty businesses organize appointments, staff schedules, client information, payments, and daily operations from one connected platform. Its calendar and scheduling tools support staff availability, breaks, time off, service durations, buffer times, appointment changes, and external calendar synchronization to help reduce scheduling conflicts.
The platform includes a customizable online booking website where clients can view services and staff, book multiple services, reschedule or cancel appointments, and update their information. Softalon also provides client profiles with appointment history and staff notes, walk-in appointment support, online and offline payment tracking, deposits, invoices, coupons, and tax settings. Automated workflows can send appointment confirmations, reminders, and follow-up messages through email, SMS, or push notifications. An AI booking assistant and unified inbox support conversations through channels such as WhatsApp, Instagram, Messenger, and website live chat, allowing businesses to manage inquiries and appointments in one place. Calendar, payment, marketing, messaging, REST API, and webhook integrations extend the platform for single-location and multi-location salon operations.
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