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Simulacrum AI is for businesses that want to answer website visitors’ questions and capture inquiries without handling every conversation manually. It lets teams build a chat assistant using information from their own website or uploaded PDF, DOCX, and TXT files, then add it to a website or application with an integration script. The chat widget can be customized with a business’s colors, title, and logo. The assistant can respond to customer questions, collect contact details when a visitor expresses interest, summarize the conversation, and save leads to a dashboard. If it cannot resolve an inquiry, it can suggest creating a support ticket. CRM features can attach tickets and analyze their status and priority, while analytics help teams review chatbot activity. Simulacrum AI is suited to businesses looking for a website chatbot for customer support, lead generation, and routine inquiries; the broader platform also describes conversational workflows across voice calls, SMS, and messaging channels.
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