Shopgenie

Shopgenie helps automotive repair shops manage online appointment requests and stay in touch with customers without handling every booking and follow-up manually. Shops can offer bookable services through an online scheduler, set availability and appointment limits, and manage bookings in a calendar with tools for assigning appointments and blocking time. The platform also includes a customer CRM and marketing tools. Shops can send automated text or email confirmations, appointment reminders, review requests, customer follow-ups, and reminders for services such as oil changes or previously declined work. Customer lists can be grouped for targeted campaigns. Call tracking and analytics help shops see which marketing sources bring in calls and review recorded calls. Shopgenie is designed for repair shops looking to combine scheduling, customer communications, and marketing workflows in one platform.

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