Page 18 - Top ServiceNow Alternatives

Thirdlane

Thirdlane

thirdlane.com

Thirdlane Connect serves as a versatile customer communication and team collaboration application, offering your team a suite of features including chat, voice and video calls, conferencing, screen sharing, file sharing, and seamless integration with CRM and various other business applications. Facilitating multichannel customer communications and team collaboration, Thirdlane Connect is designed for both local and remote workers, supporting web browsers, iPhone, Android devices, as well as Windows, Linux, and Mac desktops. This powerful application is fully integrated with and powered by the Thirdlane Business Phone System or Thirdlane Multi Tenant PBX platforms. These platforms can be securely deployed in various settings, whether on premises or in private or public clouds, ensuring flexibility and security for your communication infrastructure.

GoSpotCheck

GoSpotCheck

gospotcheck.com

GoSpotCheck by FORM unleashes the power of field teams to drive market execution with the only mobile solution that combines dynamic task management, industry-leading image recognition, photo reporting, field team communications, and advanced reporting – all within one easy-to-use platform. Guide teams, improve execution and drive sales while creating a shared view of the field that helps leaders make better decisions, faster. Sell more with GoSpotCheck by FORM, the field execution app that guides, tracks, and improves performance in real time.

Alphachat

Alphachat

alphachat.ai

AlphaChat is a Conversational AI platform. It makes customer service more efficient and customers happy. Anyone can build their own Intelligent Virtual Assistant (i.e. a smart AI chatbot) and set it up for customer support automation in less than an hour. The value the product provides: Increase your customer support efficiency in messaging channels. * Measure and increase resolution rate. * Reduce agent workload and leave FAQ answering to the AI. * Increase deflection rate in chat. * Put repetitive tasks on autopilot. * Cross reference chat resolution data to your call center data. Make customers happy * Immediate answers to questions 24/7 * Intent detection and Natural Language Understanding. * Measure AI answer quality. * Answers in every language. * Bot-to-human handover with built-in live chat. Set it up in less than an hour. * Templates for different industries (SaaS, eCommerce, finance, telecoms). * AI suggests improvements into your training data. Add extra intelligence with Enterprise features like AlphaOS custom code into intents, user authentication, SSO, SLA, APIs, multichannel deployment (WhatsApp, Messenger, RCS, Apple Business Chat, voice).

Kore.AI

Kore.AI

kore.ai

Kore.ai is a leading provider of advanced AI with a decade of experience in helping enterprises realize business value through the safe and responsible use of AI. The company’s innovative platform, no-code tools and solutions are used to deliver end-to-end customer and employee experiences from automated to human assisted and to build generative AI enabled applications. Kore.ai takes an open approach allowing companies to choose the LLMs and infrastructure that best meet their business needs. Trusted by over 200 partners and 400 Fortune 2000 companies, Kore.ai helps them navigate their AI strategy. The company has a strong patent portfolio in the AI space and has been recognized as a leader and an innovator by top analysts. Headquartered in Orlando Kore.ai has a network of offices to support customers including in India, the UK, Middle East, Japan, South Korea, and Europe.

Customers.ai

Customers.ai

customers.ai

Customers.ai is the world's leading AI sales outreach automation and B2C data prospecting platform. Key Features include: Identify your anonymous website visitors by email, templated sales outreach automation tools, integrations with thousands of business productivity tools, hundreds of million of consumer records to build email outreach campaigns for any audience. Customers.ai sales outreach automations are used by over a million businesses world wide, across every business vertical and country in the world.

Comeen

Comeen

comeen.com

Comeen Play is an Enterprise-grade digital signage platform for internal and operational communication. Made for large enterprises, the solution allows you to broadcast content to your teams in one click. Import or create your own content from templates and manage easily all user's rights from a modern dashboard. Comeen Play offers more than 60 integrations, including Google Slides, Microsoft PowerPoint, Salesforce, LumApps, and even YouTube: allowing your employees to have access to the best information, in real-time. Deploy our digital signage solution on ChromeOS, Windows, Android, or Samsung Smart Signage Platform. Hundreds of companies rely on Comeen Play, from fast-growing startups to large enterprises, such as Veolia, Sanofi, Imerys, or Sanmina.

Leadoo

Leadoo

leadoo.com

Leadoo is a conversion platform that turns passive website traffic into active leads and tangible business outcomes. With 83% of buying decisions happening online, opportunities for website conversions have never been higher. But most site visitors are passive and not ready to buy. On average, 98% of site visitors leave without converting. These low conversion rates can plague performance. So they’re on a mission to align and empower marketing and sales teams to convert better and create new commercial efficiencies together. They do this through: * Engaging onsite bots to drive conversion journeys * Powerful personalization to improve user experience * Company identification to identify prospects * User journey mapping to map sales cycles * Analytics to understand users * AI to answer user questions automatically based on site content * Sales alerts to support commercial teams * CRM integration to bring it all together * Leadoo also comes with a dedicated team of conversion experts who set up and constantly optimize conversion journeys through the site. For 800 Leadoo clients over their first 12 months with them, they found the average increase in base conversion rates was 74%. In simple terms, Leadoo provides all the tools and insights needed to: * Identify website visitors * Activate them onsite * Nurture them during their buying journeys * Ultimately convert more of them into customers

Curious Thing

Curious Thing

curiousthing.io

Curious Thing is a leading provider of voice AI assistants for business. Powered by our proprietary conversational AI technology and OpenAI's ChatGPT, our voice AI assistants are designed to automate inbound calls and outbound customer engagement across any stage of the customer journey. We help businesses grow revenue, boost operational efficiency and enrich their digital customer experience journey without requiring large investments or additional headcount. Our multilingual voice AI assistants have successfully automated millions of business-customer conversations for SMBs and enterprises across a range of industries, including financial services, healthcare, insurance, eCommerce and more. Curious Thing is the only Voice AI technology that supports rapid deployment across multiple use cases - payment support, enquiry handling, appointment booking, FAQ handling, lead qualification, and more.

Cinode

Cinode

cinode.com

Who knows what, who’s available, what can I sell? We provide the crucial insights into sales, delivery, and skills you're currently missing. Cinode is the all-in-one platform to boost your consultancy's growth. We're the top choice in the Nordics for a reason.

kiwiHR

kiwiHR

kiwihr.com

HR software that makes your life easier - SMEs, startups: save up to 30% of your time with intuitive and comprehensive HR management software designed to meet your specific needs.

Skuad

Skuad

skuad.io

Skuad is a fast-growing global employment and payroll platform, which enables companies like yours to employ and pay exceptional talent anywhere in the world, compliantly. Skuad is built for the new world of work, where large enterprises and emerging startups can access the best talent globally, to grow their business and build diverse distributed teams. There are no upfront fees, hidden costs, or long-term lock-ins involved. Hire in 160+ countries || Pay in 100+ currencies || Get 24x5 expert support

NapoleonCat

NapoleonCat

napoleoncat.com

Moderate, publish, analyze, grow – with an all-in-one social media management platform that connects your teams and untangles your workflows. Your search for a reliable, all-in-one social media management tool ends here. * Manage multiple social media channels. * Automate customer service. * Schedule social media publications. * Analyze marketing results. * Monitor and benchmark against competitors. * Collaborate within teams and freelancers. * Automate reporting processes. NapoleonCat currently integrates with Facebook, Messenger, TikTok, Instagram, LinkedIn, YouTube, and Google My Business.

Provide Support

Provide Support

providesupport.com

Provide Support Live Chat is a powerful customer support tool. It allows you to help customers instantly via live chat, see their navigation through your website in real time, guide them, and offer asistance proactively. Provide Support offers one of the most reliable Live Chat services on the market. The company was founded in 2003 and has proven its credibility. With Provide Support Live Chat you get: All features included in any plan Unlimited number of chats Multiple domains support at no extra cost Flexible chat window and chat button customizations Embedded or popup chat window Operators grouping and unlimited departments File transfer Flexible chat access restrictions Powerful chat statistics Chat agent apps included into price Unlimited live product assistance 24/7 and many more.

Hatch

Hatch

usehatchapp.com

Hatch is the only customer communication platform designed for bottom-line growth. With your outreach and follow-up on autopilot, plus custom AI agents that text with your leads and customers, you can turn more leads into appointments, sales, and repeat customers without the overhead costs. Satisfy customers, alleviate employee burdens, and scale your revenue with Hatch.

WorkWave

WorkWave

workwave.com

WorkWave delivers innovative software and fintech solutions to the millions of hardworking service professionals that keep the world safe, clean and beautiful. Partnering with over 8,000 customers worldwide, the leading lawn care, pest control, commercial cleaning and security guarding companies rely on its end-to-end SaaS solutions to run and grow their businesses - everything from customer acquisition to mobile communications to billing and invoicing, and beyond. Backed by decades of experience, passionate teams, and strong commitment to its customers, WorkWave’s vision is to empower the world’s mobile service workers to build a brighter future.

Kickserv

Kickserv

kickserv.com

Kickserv provides an approachable and affordable way for service companies to manage leads, schedule and manage jobs, estimates, invoices and payments from anywhere. Trusted by professionals since 2006, our user interface is easy to use and easy to learn. Mobile applications for iOS and Android and integration with QuickBooks are included with all plans. World class support so you don’t have to go it alone. This is service made simple.

LivePerson

LivePerson

liveperson.com

LivePerson is the global leader in enterprise conversations. Hundreds of the world’s leading brands — including HSBC, Chipotle, and Virgin Media — use our Conversational Cloud platform to engage with millions of consumers safely and responsibly. We power a billion conversational interactions every month, providing a uniquely rich data set and safety tools to unlock the power of Generative AI and Large Language Models for better business outcomes. With LivePerson’s solutions, you can understand what customers want, connect to the right channels, assist your agents, and embrace AI-powered automation — all in service of your business and customers. We call this virtuous cycle the Conversational Flywheel, and it’s at the core of everything we do.

Oyster

Oyster

oysterhr.com

With Oyster's EOR, hire compliantly without setting up a business entity and handle all employment functions from a single automated platform. Better than a traditional employer of record, Oyster deploys deep employment insights and a team of legal and HR experts to ensure compliance in 180+ countries.

Moovila

Moovila

moovila.com

Moovila is the World’s Most Advanced AI-Driven Project Automation platform and empowers organizations to streamline processes, optimize resource allocation and utilization, and proactively manage risks and timelines. With a focus on mastering the nuances of efficient project delivery and resource optimization, Moovila guarantees precision in every aspect. Its features are meticulously crafted to meet the demands of dynamic project environments and include: • Robust Project Creation & Management • Critical Path Automation • Streamlined Project Portfolio Management • Advanced Resource Allocation & Capacity Forecasting • AI Risk Monitoring, Identification & Remediation • Real-time Insights and Dashboards • An AI Project Management Coach • Collaboration & Communication Tools • Seamless, Native Integrations with CRMs and PSAs Moovila the top choice for businesses dedicated to leveraging their project potential to its fullest to improve margins and ensure customer satisfaction.

Recruitive

Recruitive

recruitive.com

Recruitive Ltd is a leading UK supplier of end to end cloud based recruitment software solutions designed for HR, Recruitment Teams and Hiring Managers whilst significantly enhancing the candidate Journey. Our award winning technology allows you to manage the entire recruitment process in-house. We offer Cloud Based ATS Recruitment Software, Onboarding Software and Bespoke Careers Websites, a true End to End solution. Request a free demonstration today.

Basware

Basware

basware.com

Basware is a cloud-based solution provider with employees all over the world. As a global company, proud of our Finnish roots, we create and deliver automated technologies to make finance and procurement processes easier and more streamlined for globally operating enterprises and their suppliers across all industries. Trusted by thousands of organizations, we have over 9,500 businesses in more than 70 countries worldwide using Basware solutions to fulfill their procure-to-pay (P2P) needs. We are constantly innovating to help our customer simplify operations so they can spend smarter.

Hyperproof

Hyperproof

hyperproof.app

Compliance Operations Platform. Built to Scale. Gain the visibility, efficiency, and consistency you and your team need to stay on top of all your security assurance and compliance work. Automated compliance management software to help you efficiently grow from one security framework to many, including SOC 2, ISO 27001, NIST, and PCI.

Vroozi

Vroozi

vroozi.com

Vroozi is the leading cloud-based business purchasing and AP automation platform. Our fully automated procure-to-pay solution helps you grow faster and more profitably by digitizing your purchases, vendor invoices, expenses and payments. Vroozi's AI-powered solution is modern procurement for today's complex business environment. The highly-intuitive, user-friendly platform saves financial leaders time and money, while increasing spend controls and boosting efficiency. Vroozi is designed for high-growth organizations who want to empower their employees, automate AP and purchasing, and maintain spend visibility from anywhere, at any time. Vroozi’s P2P platform is used by companies of all sizes to lower costs, increase financial control and drive more value. Vroozi digitizes 100% of finance and procurement operations for a seamless user experience, including: • Marketplace: quickly find and purchase from approved suppliers anytime, anywhere • Purchase: track requests, approve purchase orders and centralize spend in a single location • Invoice: eliminate paper invoices with an integrated digital system. Increase efficiency, accuracy and cycles • Pay: easily approve, schedule and automate payments • Expense: simplify expense reporting and tracking • Spend Analytics: make more informed decisions with spend insights and intelligence • ERP Integrations: increase employee adoption by augmenting existing financial and ERP systems with a modern, easy-to-use buying experience

Engagedly

Engagedly

engagedly.com

Engagedly is a performance review software that incorporates elements of employee engagement. It is simple yet flexible & powerful enough to work with fast growing companies of all sizes. Request a demo!

Sleekr

Sleekr

sleekr.co

Sleekr HR is an online HR solution to help businesses start their modern HR information system. We simplify and automate many processes HR to enable you to do efficient work.

FieldRoutes

FieldRoutes

fieldroutes.com

FieldRoutes, a ServiceTitan Product, is a Cloud-based and mobile SaaS provider for field service businesses. The platform automates all aspects of field service operations for enterprise and small business customers that span office management, advanced route optimization, payment processing, digital sales, marketing, and customer acquisition solutions that accelerate growth, streamline operations, increase customer retention, and maximize revenue.  Launched in 2012 and headquartered in McKinney, TX, FieldRoutes is dedicated to delivering solutions that create long-term value for field service business owners and their families.

OptimoRoute

OptimoRoute

optimoroute.com

OptimoRoute plans and optimizes routes and schedules for deliveries and mobile workforce. It is committed to bringing the absolute state of the art in planning, routing, and schedule optimization technology to everyone. Businesses love it for improving their bottom line through dramatic efficiency improvements: it increases earnings by getting more deliveries and work orders done, boosting productivity and customer satisfaction while cutting operating costs and overtime. Its continuous in-house development and improvement of world-class algorithms ensure your operations keep getting more and more efficient over time. OptimoRoute is used across the globe by companies of all sizes, from small family-owned businesses to $1B+ global logistics players managing thousands of vehicles and drivers. Its customers come from diverse areas such as logistics, retail and distribution, food delivery, installation and maintenance services, healthcare, pest control, waste collection, and startups offering on-demand services.

Skit.ai

Skit.ai

skit.ai

Skit.ai is the leading Conversational AI company in the accounts receivables industry, empowering collection agencies and creditors to automate collection conversations and accelerate revenue recovery. Skit.ai’s suite of multichannel solutions—featuring voice, text, email, and chat, in both English and Spanish, powered by Generative AI—interacts with consumers in their preferred channel, elevating consumer experiences and consequently boosting recoveries.

klink.cloud

klink.cloud

klink.cloud

klink.cloud, is a cloud-based communication platform that simplifies and streamlines customer service operations for contact center teams, helping them deliver better customer experiences more effectively. klink.cloud is a comprehensive omnichannel contact center platform that unifies all customer interactions across multiple channels, including voice, video, email, SMS, and social media. It features robust in-app voice and video calling capabilities, conversational AI and chatbots for automation, and virtual numbers from over 80 countries. The platform offers advanced CRM and ticket management systems, complete with help desk ticketing, team collaboration, and custom reporting. Its IVR and ACD systems ensure efficient call routing, while comprehensive call management tools provide real-time metrics and detailed performance reports. Seamless API integrations allow for easy synchronization with existing tools, enhancing the platform's flexibility and functionality. Enterprise-ready and scalable, klink.cloud is designed to streamline customer support operations, improve customer satisfaction, and deliver a seamless customer experience across all touchpoints.

MiiTel

MiiTel

miitel.com

MiiTel is a voice analysis AI that optimizes all conversations over the phone, web conferences, and face-to-face. It can be used for a wide range of purposes, from eliminating black boxes to utilizing conversation data.

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