Page 8 - Top RingCentral Alternatives

Chaport

chaport.com

Chaport is an all-in-one messaging platform that provides a multi-channel live chat, chatbots, a knowledge base, and more. It helps businesses grow and thrive by providing them an easy way to engage with website visitors, get more qualified leads, boost sales, and improve customer service. Today Chaport is used by more than 30,000 teams all over the world. Why Chaport? Chaport offers you a set of powerful features to help you convert website visitors into loyal customers. Yet, it remains user-friendly and makes communication with customers as easy and enjoyable as chatting with friends. The installation process is simple and takes no more than 5 minutes. Just add a chat widget to your website and start answering your customers' questions. If you also need a chatbot, you can create it in minutes, thanks to Chaport's WYSIWYG chatbot builder. Key features: – Live chat: Talk to your customers in real time. – Chatbots: Let chatbots answer common questions and qualify leads. Offer instant help 24/7, even when your team is offline. – Knowledge base + FAQ bot: Provide your customers with a knowledge base and activate an FAQ bot to automatically suggest articles in the chat widget. – Integrations with Facebook, Viber, Telegram, etc.: Answer questions from all channels in one place. – Auto-invitations: Initiate more chats with your website visitors. – Saved replies: Prepare answer templates to frequently asked questions, answer in a few clicks, and save your time. – Typing insights: Read messages even before they are sent and answer faster. – Web-, desktop, and mobile apps: Chat with customers wherever you are. – Zapier & API: Integrate Chaport with your website more closely or connect it to third-party apps. – And much more... Sign up today and increase your sales! Free trial available.

Ziwo

ziwo.io

ZIWO is Cloud Contact Center Software (CCAAS) that provides a straightforward solution for companies to talk to their clients with a crystal-clear voice. ZIWO has readymade plugins with most CRM and is integrable with any app. Ziwo provides businesses with access to an industry-leading cloud contact center solution. The software includes advanced features such as call tracking, Virtual phone numbers in 150+ countries, Call Masking, End Call Survey, CDR, IVR, Real-time Reporting, and more. Ziwo provides its solution to clients such as Tabby, Damac, Talabat, Deliveroo, Al Tayer, Floward, and many more.

TeamWave

teamwave.com

TeamWave is the best small business CRM, project management & HRMS software. A better way to manage your projects, team and sales.

Hibox

hibox.co

Hibox is a task management tool that is reimagining the way teams work together. Hibox allows you to create projects, review task status, visualize and plan due dates with a calendar view, create subtasks and recurring tasks, receive task notifications and much more. Hibox integrates team messaging and videoconferencing in the same tool so you can collaborate with your coworkers in real time without having to pick up the phone or coordinate in person meetings. Hibox has a mobile app for Android and iOS so you can manage your tasks and projects from anywhere.

Nucleus

nucleusapp.io

Unite your workplace communication. A single platform for meetings, messaging, tasks, notes, and documents. Designed to improve focus and productivity.

Leadsales

leadsales.io

CRM for WhatsApp, Facebook and Instagram Centralize your chats in columns, automatically assign them to your sales and customer service teams

Sendbird

sendbird.com

Sendbird believes that conversations are at the heart of building customer relationships. As such, we built the world's most proven conversations platform for mobile apps across chat, voice, and video. Industry leaders like Virgin Mobile, Hinge, and Paytm use Sendbird to drive increased transactions & loyalty for hundreds of millions of users every month. In fact, Sendbird powers the in-app conversations of more than 300 million monthly active users sending more than 7 billion messages per month across 1200 global customers. Demo Sendbird in action here: https://sendbird.com/products/demos Headquartered in San Mateo, California, Sendbird is backed by re ICONIQ Growth, STEADFAST Capital Ventures, Tiger Global Management, Meritech Capital, Emergence Capital, Shasta Ventures, August Capital, Funders Club, World Innovation Lab and Y Combinator.

Rake

rake.ai

Rake includes chat widget for engaging website visitors - team communication features with direct messages, channel conversations - omnichannel chat connections on various platforms - website visitor monitoring a live simple version of Google Analytics - task management for conversation follow-up

Atom

atomchat.io

Atom offers an AI-powered WhatsApp chatbot solution to help businesses generate more qualified leads, create more intelligent chatbots, measure results, and integrate with CRMs. Key features include: * 24/7 intelligent virtual assistant to answer customer queries * Ability to reach up to 98% of customers through WhatsApp broadcast campaigns * Automated workflows to filter interested leads and focus sales team on closing deals * WhatsApp multi-agent integration to provide full visibility of customer conversations The solution integrates with HubSpot, allowing businesses to sync WhatsApp contacts into their CRM and create automated workflows using the AI chatbots. Atom provides a personalized advisor and team of AI in WhatsApp experts to guide businesses through the integration process, positioning themselves as a "turnkey" solution in the market. Case studies highlight how clients have seen significant improvements, such as increasing sales from 200 to over 3,000 per month, tripling digital sales conversion rates, and booking over 5,000 confirmed appointments in 2.5 months. The company has been featured in publications like CIO Peru, Forbes, and Estrategia & Negocios, highlighting their growth and recognition in the market. Businesses are invited to speak with an Atom advisor to learn more and try the platform for themselves.

Method CRM

method.me

Method:CRM is the #1 rated CRM for QuickBooks Desktop and Online users with 1,300+ five-star reviews on Intuit’s apps.com. Use Method:CRM’s patented QuickBooks integration to get an instant, two-way sync for your customer information, invoices, payments, and more so that your data is always up to date! Better yet, put time back in your day as Method:CRM automates lead collection as well as your estimate and invoice creation process. With Method:CRM, your productivity skyrockets and you can say goodbye to double data entry once and for all! Method:CRM’s built-in online customer portals are designed to elevate your customer service and keep your customers coming back for more. Easily take a data-driven approach to marketing and sales with Method:CRM’s robust activity tracking and the 360-degree view you instantly get of each customer.

Landbot

landbot.io

Landbot.io is a no-code chatbot platform that empowers businesses to build frictionless conversational experiences from end-to-end. Turning conversations into profitable outcomes, Landbot helps Marketing, Operations, and Customer Service teams triple their efficiency and cut operating costs by 30% or more. Whether it's for WhatsApp, Web, or Messenger, anyone can create automated chatbot flows to better engage customers and increase conversion rates. Landbot is also leveraging recent advancements in GPT and AI to help make the chatbot building experience even more accessible, combining the no-code capabilities of Landbot with other Large Language Models.

Aloware

aloware.com

Aloware is an omnichannel cloud-based phone system and customer engagement platform designed specifically for small and medium-sized businesses (SMBs). One of the key features of Aloware is its integration with various CRMs such as HubSpot, Pipedrive, Zoho to name a few, and communication channels, including VoIP phone calls, SMS text messaging, and email. This allows SMBs to manage all their customer conversations from a single dashboard, making tracking interactions easier, prioritizing leads and support tickets, and ensuring timely follow-ups for sales and support teams. Aloware also boasts its TCPA-compliant Power Dialer which aids agents in maximizing their call productivity without fear of accidentally dialing DNC numbers, or being tagged as a "scam". The latest addition to Aloware's roster of competitive features is its very own in-app AI chatbot, AlohaBot, which does not require a third-party app integration, making it smoother, faster, and the most advanced in the market. Paired with the legendary Sequence+ that empowers businesses to automate workflows and trigger actions such as SMS/MMS, call, and email campaigns, Aloware equips SMBs with an all-in-one communication tool to gain the sharpest edge in their industries.

vcita

vcita.com

vcita is enabling you to focus on growing your business, stay organized and deliver exceptional client experiences with an intuitive management platform. Automate time-consuming admin tasks like payment collection & billing, scheduling, client reminders & management - track your interactions with customers by keeping notes and viewing clients payment history from a friendly dashboard.

Creatio

creatio.com

Creatio is a global vendor of a no-code platform to automate workflows and CRM with a maximum degree of freedom. Millions of workflows are launched on their platform daily in 100 countries by thousands of clients. Genuine care for their clients and partners is a defining part of Creatio DNA. Creatio offerings include a no-code platform (Studio Creatio), CRM applications (marketing, sales, and service), industry workflows for 20 verticals and marketplace add-ons. They help their customers digitize workflows, enhance customer and employee experiences, and boost the efficiency of commercial and operational teams. Creatio is recognized as a Leader and Strong Performer in multiple Gartner and Forrester reports. Creatio products receive raving end-user reviews on peer-to-peer portals. Their customers enjoy the freedom to own your automation. Freedom is provided through unlimited customization, the ability to build apps without a line of code, and a universe of ready-to-use templates and connectors. Their platform empowers knowledge workers to build applications with no-code while increasing organizational capacity. They believe in genuine care. They build sincere relationships with their clients and partners by giving a hand first and then thinking about business, communicating transparently and openly, and listening, adjusting and bringing value. Creatio is an American company headquartered in Boston, MA. They have 700+ employees in six offices and a local presence in 25 countries. Creatio has long-lasting relationships with some of the world’s most successful organizations including AMD, Bayer, Kraft Heinz, Visteon, Société Générale Group, BNP Paribas Group and many others. Creatio partners with 700 GSIs and local integrators. Their culture is about genuine care for their clients and partners, passion, going the extra mile and staying positive.

Charla

getcharla.com

Connect with your live visitors instantly and provide the best sales and support experience. Charla Live Chat provides you with everything you need to create the best customer journey. ✔️ Engage your visitors with Live Chat & Proactive Conversations ✔️ Manage your support requests with Helpdesk and Tickets ✔️ Empower your customers with Knowledge base ✔️ Collect and analyze Customer Feedback ✔️ Monitor your performance with Dashboard and Visitors Insights ✔️ Stay connected with iOS and Android Mobile Apps ✔️ Integrate with WordPress, Shopify and Magento easily

Kindly

kindly.ai

Generative AI-powered chatbots built to automate support and drive sales. We are one of Europe’s leading premium chatbot providers specializing in the development of artificial intelligence and automation solutions for customer service and communication. We offer a platform that combines advanced machine learning techniques and natural language processing (NLP) to enhance the customer experience and improve the efficiency of customer service processes. What makes Kindly different? Less maintenance and more content production! Kindly's AI will suggest new training data that you can accept with the click of a button. Easy to customize No coding needed for the chatbot to fit your branding! More than buttons Kindly’s chatbots can answer specific questions, instead of forcing users through a selection of buttons that might not even be relevant. Multilingual Train the chatbot in one language and it will understand inquiries in more than one hundred! Among our customers are Adecco, VOI, Norwegian Air, Lindex, Hertz, Comviq, Schibsted, Jotun, and Kahoot. Easily integrate with top CRM providers such as Dixa, Salesforce, Freshdesk, Zendesk, and Hubspot among others.

Chatra

chatra.io

Multichannel support platform built for businesses, big and small. Help your customers better with Chatra!

Olark

olark.com

Olark live chat is the easiest way to boost your sales, help solve issues and understand your customers. Give your customers the answers they need immediately and gain powerful insights about what they want for relationships that last. Olark is WCAG 2.0 AA compliant, accessible, and GDPR ready.

Messagely

messagely.com

Customer support software & messaging platform by Messagely. Have more meaningful conversations with happier customers & grow your business faster.

Bling

bling.cloud

Bling is an All-In-One Customer Communication Platform with a Business Phone & a unified Social Media Inbox connected with a smart CRM. Bling helps small business owners manage all of their customer communication in one single place. Bling provides a Unified Inbox which can be connected to multiple Social Media Accounts or Pages, Gmail Accounts, a VoIP based Business Phone with phone number of your choice (US & Canada) - unlimited calling & text and an integrated Smart CRM which automatically registers every interaction across all the channels as a unique lead. Business owners now don't need to worry about missing any leads or revenue and can significantly improve their customer satisfaction.

Ticket Tailor

tickettailor.com

At Ticket Tailor, our mission is to empower a diverse range of event creators by making it easy and affordable to sell tickets. Our flexible and fair pricing helps event budgets go further. First-class customer care means support is always on hand - day or night. And we pride ourselves in building a simple platform with a customer-first mindset. Users can choose between pay-as-you-go, or buying credits upfront to save. We also give charities, B Corps and PTAs 20% off. And if an event is free, so are we. Once a box office is up and running, events are totally customisable and we offer a huge range of features. Think seating charts, integration with popular tools, and a free check-in app, for starters. Our team is small but mighty, driven by feedback and focussed on simplicity. We issue over 1M tickets every month for events of all shapes and sizes – from the UK’s only floating puppet theatre to Beyonce-themed bottomless brunches and sell-out Santa’s grottos across the US. We’re also the world’s biggest independent ticketing platform. With no investors to answer to, or unrealistic growth targets. This allows us to grow on purpose – with purpose – so that every event ticket sold with Ticket Tailor can have a positive impact. We're carbon neutral (having offset our entire history of emissions), donate to climate causes for every ticket sold, and in 2021 became a certified B Corp, joining a global community of businesses putting people and the planet first.

Userlike

userlike.com

Userlike is the leading software solution for customer messaging and support automation in Germany. It’s a unified messaging solution that lets companies receive messages from different channels in one central inbox. All requests received via website chat, WhatsApp, Facebook Messenger, Telegram and more land directly in Userlike's Message Center. Userlike offers a modern website messenger for generating leads and following up with customers. Customer service teams are supported with professional service features such as voice messages, live translations and intelligent routing. For complex requests, service agents can conveniently switch from a chat to a browser-based video call, which includes screen sharing. With Userlike’s AI Automation Hub, you can create AI-powered chatbots, smart FAQ pages and interactive contact forms in just a few steps to automate around 70% of your digital customer service. For even better results, choose our GTP-4-integration that adds the skills of the world's most powerful large language model to your customer support. This enables the chatbot to creatively combine answers from your knowledge base and give customers individualized answers. The AI support bot even remembers the chat context so that follow-up questions are categorized and answered correctly. Userlike's chatbot API also lets you integrate your existing chatbots into the software. Since Userlike was founded over 10 years ago, data protection has always been a top priority. All data is stored securely on German servers making Userlike a GDPR-compliant customer messaging solution. With its secure data infrastructure and special features, Userlike guarantees data protection and security for your customers, your employees and your company as a whole. Userlike is suitable for all company sizes because the software is flexible and adapts to your needs and goals. Small and medium-sized companies, as well as large corporations such as Toyota and Hermes, already rely on Userlike.

OnceHub

oncehub.com

OnceHub helps organizations big and small to fast-track sales and streamline service delivery with appointment scheduling and digital engagement solutions that adapt to their customers’ preferences in real time. Formerly known as ScheduleOnce, we are widely acknowledged as a frontrunner in online booking and calendaring, but our offering extends well beyond that to a market-leading range of tools designed to capture, qualify, engage, and convert leads with maximum efficiency and regulatory-compliant security. Freelancers, owner-operators, agents, affiliates, and in-house teams in every industry rely on us to power up their digital sales and marketing, hit their recruitment targets, and deliver quality services, one on one or in a team, in person, remotely, or both. Screen and weight opportunities, automatically route them to appropriate personnel, manage resource pools for team collaboration, and reserve rooms or equipment as you go. When the time is right, jump on a call, switch to video, or chat live. Start free, then upgrade your plan. Start simple. Close incredible.

Fleep

fleep.io

Fleep messenger enables communication within and across organizations - be it your team chats, project communication or 1:1 conversations.

Trillian

trillian.im

Trillian is modern and secure instant messaging for people, business and healthcare For over 20 years, Trillian has been helping people stay connected. Today's Trillian brings secure (and HIPAA-compliant) messaging to healthcare professionals and businesses of all sizes. And true to our roots, if you're just looking for free instant messaging, we can help with that too!

NetHunt

nethunt.com

NetHunt is a sales automation tool that literally lives inside your Gmail and other Google Workspace apps. It helps sales teams manage leads, nurture customer relations, monitor sales progress, and close more deals. Businesses grow x5 with NetHunt CRM, check customer stories - https://nethunt.com/case-studies

eDesk

edesk.com

eDesk helps online retailers and brands deliver seriously extraordinary customer service, everywhere they sell. eDesk offers a whole suite of award-winning eCommerce tools to streamline customer support processes and reporting for faster response times to dramatically improve productivity and profitability. Its customer support software has been designed specifically to give eCommerce businesses a unified view of all customers’ queries, centralizing all their support channels, social media, webstore and marketplace messages, with its Smart Inbox. It automatically prioritizes messages based on your business needs and assigns them using role based rules, so your team can reply to customers 5x faster, build loyalty and drive repurchase. When dealing with customer queries, its AI automation suggests the best answers and translations so your agents can respond easily, and in any local language. Businesses serious about selling online can scale customer service as they expand into new markets with confidence. eDesk natively integrates with and consolidates data from over 200 marketplace, webstore, social networks, communications, and logistics channels – more than any other customer support software provider – so you can access end-to-end order information at the click of a button. eDesk is also the only customer support solution on the Amazon and Walmart developer councils, helping online retailers and brands grow their businesses through new sales channels, well-connected to their customer support tools and processes.

Customerly

customerly.io

Give your customers the support they deserve. Customerly makes it easy to continue offering your customers world-class support while you grow and scale your business

Kixie

kixie.com

Kixie is the sales engagement platform that boosts sales team performance with ultra-reliable, easily automated calling and texting for HubSpot, Salesforce, Pipedrive, Zoho, and other leading CRMs. Call or text numbers from your CRM – or any webpage in Google Chrome – in one click, with every interaction recorded automatically in your CRM. The Kixie PowerCall Chrome extension enables sales and other customer-facing teams to boost performance with a suite of advanced calling and texting features. Kixie automatically recognizes phone numbers on any web page you visit in Chrome, and places a click-to-call button next to each number for one-click dialing. Calls, texts, dispositions and activities are logged automatically in your CRM, practically eliminating the need for the tedious manual record-keeping that slows down salespeople in their day-to-day activities. Features include: • PowerDial through lists of contacts automatically. Boost productivity tenfold by dialing up to 10 numbers simultaneously with multi-line PowerDialer • Advanced AI-powered local presence lets users call from a number with the same local area code as the person they’re calling

SalesBoss

salesboss.ai

SalesBoss is an all-in-one sales, marketing, communications, and automation software platform for local businesses across industries, including home services, retail, automotive, real estate, professional services, and more. SalesBoss combines the power of Sales, Marketing, SMS, Email, Calls, Calendar, Webchat, Inbox, Pipeline, Reviews, Payments, Websites, Funnels, and Automation in one AI-powered solution. From lead capture and nurturing to deal closing and customer retention, Salesboss helps you manage your entire sales pipeline on one easy-to-use platform. Plus, its built-in automation capabilities save time and increase efficiency by automating repetitive tasks. Local Businesses can organize their data, generate more leads, create strong pipelines, and close more deals faster.