SocialGest
socialgest.net
SocialGest is a set of tools for optimizing the execution of social media strategies. Schedule content for to Instagram, Twitter, Facebook and Linkedin. Analyze metrics, monitor, collaborate with others and intercat with your community.
Gladly
gladly.com
Gladly is the only customer service software built around people, not tickets. AI is revolutionizing how we work and communicate. Consumer expectations of how they're known and treated by brands has never been greater. At the same time brands are under pressure to do more with less and must balance the tension between saving money with AI and automation, while still delivering world-class experiences for consumers. The right experiences create connection, loyalty and customer lifetime value. Customer service software built on tickets fails to navigate this tension. And brands who rely on ticketing software are failing in this new economy. Bloated tech stacks. Duplicate tickets. Consumer repetition and frustration. Fumbling and flustered agents. Two bad service experiences will lose a customer for life. Gladly applies AI differently, to help commerce brands deliver radically personal, concierge-level customer service at scale. With Gladly, consumers help themselves when they want and customer service agents are made into superheroes, gaining efficiency and productivity. Every conversation in Gladly starts with a real-time understanding of the customer -- who they are, their preferences, their conversation and purchase history with the brand, every interaction in one place. And with every channel built-in natively - VOICE, email, SMS, chat, social messaging, self-service – brands have one, lifelong conversation stream with their customers. Gladly's customers are the world’s most loved brands -- Allbirds, Bombas, Crate & Barrel, Deckers, Eddie Bauer, FTD, Nordstrom, REI, Ulta Beauty, and Warby Parker. These brands and hundreds more leverage Gladly to build lifelong loyal customers through deep connections.
OneUp
oneupapp.io
OneUp is a social media scheduling tool that allows you to schedule and automatically repeat your posts on Facebook, Instagram, Twitter, LinkedIn, Pinterest, TikTok, and Google My Business. Features: Preview your posts, Customize your post for each network, Mentioning/Tagging, add First Comment and Location to Instagram posts, add CTA button for GMB posts, add images to the Photos section of GMB, post to a Personal FB Profiles, Schedulg Twitter threads, Media Gallery for storing your images and videos, Schedule Instagram Stories and Reels, Auto-post from RSS feeds, Set posts to automaticall repeat.
Postmypost
postmypost.io
Postmypost is a powerful social media management platform for individuals, teams, agencies and brands that allows you to manage your or your clients social media accounts, engage with customers, analyze publications or accounts and more. It allows you to work with Facebook, Instagram, Twitter, Linkedin, Pinterest, TikTok, Telegram, VK. * Publish, schedule and make visual feed. * Social media analytics – posts, engagement, audience. * Comment tracking and messaging with CRM functions – Instagram Direct, Facebook. * Telegram and email notifications for comments and messages.
Trengo
trengo.com
Trengo is a comprehensive customer engagement platform designed to streamline communication across multiple channels, enhancing the customer experience and team collaboration. With a focus on efficiency and automation, Trengo enables businesses to manage customer interactions seamlessly from a single interface.
Genesys Cloud
genesys.com
The Genesys Cloud CX™ platform is trusted by thousands of small, medium and large enterprises and recognized across the globe as an industry-leading cloud call center solution and customer experience (CX) platform. No matter where the customer conversation starts or ends, Genesys Cloud CX transforms your customer experience. It connects insights across teams, tools and interactions so you have the data to address customers problems with ease. Meet your customers anywhere, anytime, on any channel, with a suite of digital channels. * Automate Successful Outcomes Simplify how you connect with customers across channels. With smart automation across the entire customer journey, you can use data and insights gained to take the right action at the right time to create the best outcomes. * Innovate at Scale Give your employees and call center agents the information they need in a tool built to drive engagement, improve customer interactions and boost your team’s performance. * Reimagine Experiences that Matter Use Genesys Cloud CX as an all-in-one cloud call center application and easily extend the suite with hundreds of packaged integrations. Take full advantage of the composable customer experience platform with third-party integrations and applications so you can reach customers any moment, on any channel. With an all-in-one suite of digital capabilities in Genesys Cloud CX, call center employees and customers can engage in seamless conversations across digital channels like chat, email, text and social media. Enhance the customer experience with bots and predictive artificial intelligence (AI) and route to a human call center agent when customers have more complex needs. Genesys is redefining the customer experience with innovative call center software. Our award-winning Genesys Cloud CX deploys in days, is intuitive to use and innovates with upgrades each week. With real-time dashboards, simple management tools and analytics, Genesys Cloud CX provides the insights you need to run your business. And you’ll take your contact center and CX strategy into tomorrow — no matter where your agents are located or which channels they handle.
RecurPost
recurpost.com
RecurPost is your smart social media scheduler, that allows you to get consistently predictable results automatically. When you schedule a post, it goes to one of your content libraries, and then once it gets posted on your social accounts, it goes and sits at the end of the library ready to be posted again when everything from that library has been posted at least once. * RecurPost offers every feature that other schedulers offer, but RecurPost's speciality is evergreen content. * RecurPost offers chatGPT-based content creation, automated new article import from your website, content curation via Google alerts, scheduling for a particular date and time as well as repeated scheduling. * RecurPost's social inbox helps you read and reply to incoming messages quickly. * RecurPost's reports tell you exactly what is working and what needs to be changed.
Zoko
zoko.io
Make WhatsApp your #1 revenue channel. Growing brands need smarter ways to target customers and drive repeat revenue on WhatsApp. Let Zoko turn your WhatsApp number into your #1 revenue channel.
Netvibes
netvibes.com
Netvibes is the Dashboard of Everything, delivering social media and brand monitoring, news aggregation, drag-and-drop analytics and data visualization—all in one easy-to-use and fully customizable platform. Netvibes’ personalized dashboards enable users to listen, learn and act on everything that matters to them online. Only Netvibes offers: * The Personal Corpus: Define your own Internet perimeter The Internet keeps getting bigger, and most of it is just noise. No company can capture it all. Most monitoring tools try unsuccessfully to “boil the ocean,” returning incomplete results cluttered with noise and false hits. Only Netvibes enables you to define your own personal corpus, selecting the sources and publications that matter to you. Easily add or remove sources as you go. Achieve better insights in less time by muting the noise and focusing precisely on the conversations that matter. * MisoData™: Visualize and compare any data, instantly More than a monitoring tool, Netvibes empowers users to act by independently exploring data, asking questions and discovering key insights. We call it Dashboard Intelligence. Only Netvibes’ MisoData makes it easy to analyze any data with just a few clicks. Simply drag-and-drop datasets to create instant comparison charts. Identify trends at a glance with colorful visualizations. Use MisoData to analyze anything on your dashboard, or import your own data from the web or an external file. Demonstrate ROI for any campaign, using the metrics you choose. Discover how Twitter mentions correlate with your website traffic, or how Facebook posts correlate with your sales numbers. Get instant answers to these questions and more with MisoData. * PushMail™: Continuous monitoring, even while away from your dashboard With Netvibes, you’ll always be the first to know when something happens. You define the triggers, and our real-time alerts will email you as soon as it happens. Only Netvibes offers a complete, automated publishing platform, called “PushMail,” so you can schedule automatic email reports. Want to send a monthly report to your clients and a weekly report to your team? PushMails are 100% customizable: you choose the content, distribution, layout and design, and Netvibes does the rest. Netvibes: * For Agencies, Enterprises and Consumers For digital, marketing and PR agencies, Netvibes for Your Agency offers custom social dashboards to track up-to-the-minute results, prove ROI for any campaign, automate reporting, and deliver faster insights to clients. * For enterprises, Netvibes for Enterprise connects virtually all internal systems plus the social web together on a secure, real-time dashboard intelligence portal that’s accessible anytime, anywhere, on any device. With MisoData, users can drag-and-drop to instantly compare any data, discovering trends and calculating ROI on anything. * For consumers, Netvibes.com provides the most awarded dashboard engine that helps millions of people around the world read their favorite RSS feeds and blogs, monitor social media and instantly dashboard everything that matters to them most
Mention
mention.com
Mention is a social media marketing solution enabling brands and agencies to understand audience perception across social media and the web while also offering the ability to organize their social media campaigns. By using Mention you can easily monitor what is being said online about a brand or a product, get comprehensive analytics on their industry, and measure the impact of your marketing and PR activities. Start listening to your audience and engage with them! Founded in 2012, Mention’s customer base exceeded 750,000 users in over 125 countries, with over 4,000 enterprise clients.
VBOUT
vbout.com
VBOUT is an AI-powered marketing platform trusted by 1000’s of businesses worldwide to automate and centralize their marketing while delivering engaging, personalized experiences to their audiences. Agencies and partners use VBOUT directly or through a white label setup to build custom plans, manage sub-accounts and share assets from one client account to many. With VBOUT, you can: * Manage all your social media from one place. * Engage with your customers by creating and sending winning email campaigns. * Design stunning, personalized and dynamic landing pages with no coding. * Create automations with an intuitive visual builder. * Nurture leads from click to close - and beyond. * Grow and maintain your audience lists easily. * Track and analyze all your marketing activities on a customizable dashboard. The platform has easy drag-and-drop landing pages and forms, an intuitive visual automation builder, social media management, email marketing tools and a growing library of pre-built templates for a broad range of marketing campaigns. In-depth, native analytics and lead tracking provide marketers a full view of their pipeline, list engagement and campaign performance. Growing businesses and agencies trust VBOUT’s flexible platform and award-winning, free premium support to help them attract the right customers, convert more visitors into customers, and run complete marketing campaigns in one easy-to-use platform.
Tweet Binder
tweetbinder.com
Get stats about your X performance in real-time or back in history. Tweet Binder offers a suit of products for X marketers, creators and developers: * X advanced search, analytics and tracking * Tweet Binder Twitter API * Social walls for offline events Track any hashtag, mention, keyword or cashtag in real-time or fetch historical Twitter data. * Get the total impressions your campaign generated * Get the list of people who participated * Get the most liked and retweeted posts * Analyse any topic or trend and its talkers * Track any user on X and compare accounts in a table view and more!
Verint
verint.com
Verint helps the world’s most iconic brands build enduring customer relationships by connecting work, data, and experiences across the enterprise. With this approach, brands can navigate and thrive as they adapt to the future of work, eliminate the inefficiencies created by organizational and data silos, and consistently deliver differentiated experiences at scale across every interaction. Verint's solutions help brands close the gap created when they lack the resources required to deliver experiences that fulfill customer expectations. Closing this Engagement Capacity Gap™ helps them build lasting relationships with customers and drive real business results. The Verint Customer Engagement Platform draws on the latest advancements in artificial intelligence and analytics, open integration, and the science of customer engagement to meet ever-increasing, ever-shifting consumer interactions and demands. They help their customers to drive even greater value from their technology investments by working closely with a broad ecosystem of solutions and partners. With Verint, brands can finally unlock the potential of customer engagement across every area of the business to deliver consistently differentiated experiences to their customers and employees, and do so at scale to realize tangible business results. Global Presence • Headquartered in Melville, N.Y., with 40+ offices worldwide • Powered by 4,500 dedicated professionals and a global partner network Closing the Engagement Capacity Gap Brands today are challenged to deliver quality customer experiences across dozens of engagement channels, hundreds of customer journeys, and millions of interactions – all with the same team and resources. This results in an Engagement Capacity Gap. Verint solutions are uniquely geared toward closing this gap.
Marky
mymarky.ai
Marky is the leading SM content creation and management platform. Marky creates on-brand, engaging, authentic content that grows your audience, maximizes your engagement and feeds your sales funnel. All in a super simple, easy, done-for-you UX. Marky uses AI to: *. understand the need of different industry sectors (real estate versus authors versus ecommerce, etc) *. understand what makes content trendy/engaging *. understand big-picture SM strategy and campaigns *. "ask" for what it needs to understand you and your brand better
Brandmate AI
brandmate.ai
AI-Powered Brand Management Transform the way you manage your business reputation with cutting-edge AI technology. Streamline your review management, social media presence, and content creation with just a few taps, thanks to the power of AI.
Seenly
seenly.io
Seenly.io is an auto-publishing scheduler and engagement platform for LinkedIn and other top social networks. Using some clever behind the scenes tech Seenly: * Gives you the best times to post. * Prevents writer's block by providing a range of post ideas. * Checks the tone and language of your posts and suggests improvements. * Shows you the best hashtags to add based on your post. * Can find the best images to make your post stand out. * Let's you tag Facebook pages, Twitter users, LinkedIn organisations and LinkedIn personal profiles to make sure you get people's attention.
Minter.io
minter.io
Beautiful Twitter, Facebook and Instagram analytics reports, data exporting, benchmarks, hourly updates and other PRO features to grow your brand. *Advanced analytics. We provide more in-depth account, Hashtag and Competitor reports to help you grow your audience and increase engagement. * Multiple Reports. You can monitor multiple Instagram, Twitter and Facebook accounts, Hashtags and Competitors at the same time. The number of reports you can have is not limited. * Historical data for accounts and hashtags and time picker. You can easily access any data and time range for detailed information or compare time ranges with each other. * Data Export. All data in your reports can be exported to PDF, CSV, XLS or presentation. You can also schedule your reports to be automatically emailed to you. * Slack Integration. Get a quick overview of your account or hashtag performance to your Slack channel. * Team access. You can give other users permission to access your reports. This makes shared work easier between departments, as well as agencies and clients. * Ads analytics. We offer a feature to allow you to see paid vs organic data for promoted posts for single image posts, videos and carousels on your feeds. * Awesome support: We offer speedy, efficient responses anytime you need help by email and live chat!
Tweet Monk
tweetmonk.com
AI-powered thread publishing tool. Write, schedule, and publish Twitter tweets & threads seamlessly. Grow your engagement on Twitter with analytics and metrics about your account. With our easy-to-use interface, we will help you build your Twitter Audience along with the AI monk.
Digital Air Strike
digitalairstrike.com
Digital Air Strike is the leading customer engagement technology partner helping 7,700+ businesses leverage digital and social media environments. Our technology, team, and culture contribute to the success of our clients. * Quickly improve your online reputation and digital presence with award-winning technology that attracts new consumers, converts them into buyers, and builds customer loyalty and repeat business. * Targeted ads online and on streaming services deliver high-quality leads to your business, while our award-winning review generation and management improve your online reputation on Google, Facebook, Yelp, and more. * Custom posts on Google, Facebook, Twitter, Instagram, and YouTube engage with your audience and turn search, social and reviews sites into lead generators for your business. * AI-powered chatbots engage your customers on your website, Facebook page, and via text message so no leads are lost and you provide 24/7 customer service. * Digital Air Strike team of experts optimizes all software and services to ensure you get the results you want.
Thryv
thryv.com
Thryv is an all-in-one small business management software that helps you streamline your business so you can get back to the things you love. Small business owners communicate better, solve more business challenges and get more organized with Thryv. Partner with Thryv to surpass your customers’ expectations and fortify your online presence, all from a single login. Thryv includes our best-in-class support, available anytime, 24/7, with experts who understand the goals and unique needs of small business owners. Thryv handles: * Customer communications * Estimates, invoicing and payments * Appointment scheduling * Reputation management * Social media management and more! Thryv automates tasks and puts customers at the center of your business, with one easy-to-use software, making it easy to reach more customers, stay organized, get paid faster and automatically generate reviews. Thryv makes it easy for customers to: * Find you online through ratings and reviews, social presence and accurate search results. * Interact easily and instantly, receive reminders, send texts and emails and schedule appointments. * Pay you effortlessly, receive receipts instantly, know it’s safe and secure and choose how to pay. * Stay engaged with automated messages that ask them back, stay in touch and request reviews. Thryv’s award-winning software is helping over 45,000 businesses across the US, Canada and Australia transform how they do business and manage their customers.
Flick
flick.social
From AI captions to scheduling your content, Flick helps marketers, creators, and small businesses get more done every single day. Flick is a social media AI, Hashtag, Scheduling, and Analytics tool. It helps you brainstorm content and caption ideas, helps you find, manage, and analyze hashtags, schedules all of your social media, as well as provides you with the latest analytics for your social media accounts.
Trendsmap
trendsmap.com
Trendsmap analyses and displays real-time local Twitter trends. We offer a variety of individual and corporate products and solutions, such as Analytics, Dashboards, Data feeds and Visualisations. Example uses include: - Trend monitoring - Social media management - Agile marketing - Content curation - Content marketing - Brand management - Crisis management - Internal communications - Events dashboards - Data feeds - One-off reports - Broadcast or publishing graphics - Visualisations and animations
Asters
asters.ai
Asters is a Social Media Automation software. Streamline, accelerate and optimize Social Media Marketing processes thanks to the use of generative AI. * Speed: streamline social media management processes with automation. * Quality: AI content creation customized on brand voice Gain back time for yourself and begin a new life on social media.
Re:amaze
reamaze.com
Re:amaze is a helpdesk and customer messaging platform designed for websites, stores, and apps. Use Re:amaze to provide exceptional customer support through live chat, email, social media, mobile SMS/MMS, VOIP, and FAQ Knowledge Bases. Businesses of all shapes and sizes also rely on Re:amaze for sales and marketing automation using features such as Re:amaze Cues (a way to automatically message online customers), Re:amaze Chatbots, Re:amaze Live Dashboard (to monitor online customer activity in real time), and send customer satisfaction surveys (to gauge service quality and gather feedback). Re:amaze offers native integrations with many popular 3rd party apps such as Slack, Shopify, BigCommerce, Stripe, MailChimp, Google (Analytics, Tag Manager, Suite), ShipStation, Klaviyo, and much more. Businesses can also use a single Re:amaze account to manage customer service for multiple businesses or stores with the Multi-Brand feature.
SmatBot
smatbot.com
SmatBot, a subsidiary of ByteQuark Solutions, is a leading player in the AI-Powered chatbot industry with a presence globally in the United States, Middle East, and India with 5000+ active users. Our omnichannel, multilingual ( 50+ languages ) AI Chatbot platform is an easy-to-use, coding-free, feature-rich tool that provides instant, real-time support across channels (website, mobile app, Messenger, Instagram, WhatsApp, etc). Some of our capabilities include: * Generating leads, * Customer support, * Answering FAQs, * Live chat * Whatsapp Marketing & Promotional Messaging * OCR scanning, * Email & SMS OTP validation * Adwords tracking, * Intent mapping * Context Based Automation Best for : * D2C e-commerce, * Education * Logistics * Real estate * Hospitality * Healthcare * Fintech
Socinator
socinator.com
Instagram, Facebook, Twitter, Quora, LinkedIn, YouTube, Pinterest, Reddit, Tumblr Automation : Social Media definitely has the power to reach millions of people all around the globe. Being a Social Media Marketer, Don’t you wish you had a few extra hours in your day? We definitely know the answer is YES. You might be among the many marketers in the world, who STRUGGLE to get all their social media tasks done EVERYDAY and get TIRED performing REPETITIVE tasks. We all have to juggle with so many things on daily basis, not able to spend time with family and friends and specially our job is not 9-5 anymore with the ever growing tasks list, the list which keeps getting longer and longer and rising our STRESS level. We all looking for a way to have a bigger IMPACT on social media and specially in LESS time. LUCKILY Socinator enables us to do this.
Fanpage Karma
fanpagekarma.com
Leading provider for Social Media Analytics and Monitoring. Online analytics for Facebook, Twitter, YouTube, Instagram, LinkedIn and Pinterest. Create dashboards and benchmarks for your own social media profiles and those of competitors. Instant reports (Excel, PowerPoint, PDF) and email updates. All with just one click!
Blip
blip.ai
Global visionary leaders trust our AI Conversational platform to take their brands, customer relationships and diverse communication strategies to the next level. We have unlocked value through the creation of over 125,000 virtual assistants and have exchanged over 20 billion messages to date across the globe across +2000 customers. Our intuitive and easy-to-use cloud platform and professional services are tailored to your company and challenges. We enable brands to reach and engage customers when and where they want. We are preferred partners of the leading multichannel communications platforms - fully integrated, secure, and compliant. Count on us to support your growth through the creation of potentially infinite and relevant relationships and conversations.
Brand24
brand24.com
Brand24 Brand24 is one of the most advanced social media monitoring tools with AI-powered reports and insights. Thousands of companies of all sizes use Brand24 to identify and analyze online conversations about their brands, products, and competitors across the web. Brand24 empowers its users to stay updated on what's being said about their businesses online, get customer insights, engage communities, identify sales leads, improve social customer service, reach out to influencers, and monitor their competition. It's a solid and affordable media monitoring tool to help you manage online reputation, track and assess marketing campaigns, track your competitors, get customer feedback, do social selling and more.
Pur Social
pur.social
Pur Social is a social media management solution that enables businesses to create, schedule, publish and review posts across multiple social networks. You can link your Facebook, Instagram, Twitter, LinkedIn, Telegram, VK, Odnoklassniki and Pintrest accounts to begin centralising your content with Pur Social.
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