Sobot
sobot.io
We offer contact center solutions, including both customer service and marketing. Our product range includes AI Chatbot, Live Chat, Voice, Ticketing. We commit to delivering an omnichannel and intelligent solution, ensuring seamless customer interactions across various channels. We have notable clients such as Samsung, OPPO, DFS, Philips, J&T, and Air Liquide. Additionally, we have established partnerships with industry giants like AWS, Alibaba Cloud, and Meta. We want to empower businesses to achieve better customer experiences and higher satisfaction levels. Through providing cutting-edge solutions, we hope to drive success for our clients globally.
iAdvize
iadvize.com
iAdvize is the leading conversational platform powered by Generative AI for E-Commerce. iAdvize, the leading conversational platform, enables more than 2,000 e-commerce brands to deploy an immersive customer experience at scale powered by Trusted Generative AI, fostering conversation via messaging throughout the customer journey. Providing a comprehensive solution for pre-sales and customer support, iAdvize has one mission—to connect brands and their customers through meaningful conversations. Major brands like Samsung, Nespresso, OtterBox, Hyundai, and Decathlon have deployed the platform to increase their online revenue, reduce their operational costs, and build customer loyalty and engagement. Established in 2010, iAdvize has 230 employees located across Boston, Paris, Düsseldorf, and Nantes (HQ).
Atlas
atlas.so
Atlas is an all-in-one customer support tool that helps you transform your customer support team from a cost center into an engine of product innovation. We bring together key information from across your customers’ journey into a single location so you can give faster, more effective responses and can analyze and learn from your customers’ holistic needs. Here's a glimpse of how you can 10X your customer support using Atlas: * Customer Timeline: View a customer's entire journey in a single, easy to follow, chronological timeline. * Session Recording: A video is worth a thousand words. Let your customers show you rather than tell you with session recording. * Chatbot: Guide your customers through their journey by creating helpful and engaging chatbot workflows for any experience. * Help Center: Cut your workload in half by giving your customers answers to their most common questions through a self-serve help center. * Omnichannel: Chat, Email, SMS, Whatsapp, Slack: Talk to your customers where they already are from one simple, unified interface. * Reports: Track the quality of your customer support through easy to read charts sent directly to your inbox. * Keyboard First: Take any action and navigate throughout the app with just a few keystrokes.
East Smart Texting
easysmarttexting.com
Easy Smart Texting provides Text Message Marketing, SMS, and MMS Solutions that are Simple, Affordable & Effective for just about every business type with live 1-on-1 personal support.
Marky
mymarky.ai
Marky is the leading SM content creation and management platform. Marky creates on-brand, engaging, authentic content that grows your audience, maximizes your engagement and feeds your sales funnel. All in a super simple, easy, done-for-you UX. Marky uses AI to: *. understand the need of different industry sectors (real estate versus authors versus ecommerce, etc) *. understand what makes content trendy/engaging *. understand big-picture SM strategy and campaigns *. "ask" for what it needs to understand you and your brand better
GTR Autopost
gtrautopost.com
GTR Autopost is a social media management and automation tool that helps users schedule and publish content to multiple social media platforms simultaneously. With its bulk post scheduling and AI content writing features, GTR Autopost aims to streamline the social media posting process and save users time and effort. The platform supports popular social media platforms such as Facebook, Twitter, Instagram, and LinkedIn, and offers affordable pricing plans for businesses and individuals.
Arena
arena.im
Arena is developing the next generation of live engagement tools powered by first party data, to build trusted, live audiences everywhere. Our solutions - Live Chat, Live Blog, Arena Personas) leverage the most popular features from social media to quickly create deep engagement on any platform you manage. Over 20,000 customers trust Arena to bring their audiences together on the web, in apps, or at live events (or all three) to engage with content, community and commerce.
Emarsys
emarsys.com
Emarsys, now an SAP company, empowers digital marketing leaders and business owners with the only omnichannel customer engagement platform built to accelerate business outcomes. By rapidly aligning desired business results with proven omnichannel customer engagement strategies — crowdsourced from leading brands across your industry — our platform enables you to accelerate time to value, deliver superior one-on-one experiences and produce measurable results... fast. Emarsys is the platform of choice for more than 1,500 customers around the world. Join thousands of leading brands who trust Emarsys to deliver the predictable, profitable outcomes that their businesses demand and the highly personalized omnichannel experiences that their customers deserve. For more information, visit www.emarsys.com
Froged
froged.com
Customer Engagement platform where you can build customers' meaningful relationships using the best tools to scale your business. One of the best Business Messenger, Knowledge Base, In-app Messages, Advanced automation, and more in a single platform.
pagealive
pagealive.com
Pagealive is a live video chat widget, empowering businesses to offer personalized, real-time support and engagement to their customers. Our mission is to transform the customer experience by providing a user-friendly live video chat solution that fosters meaningful connections and boosts conversion rates. This marketing and sales plan outlines our strategies to create awareness, drive demand, and increase sales of pagealive. Our approach involves targeted marketing campaigns, strategic partnerships, and a dedicated sales team to maximize our reach and impact.
Hyversa
hyversa.com
GooChat is a powerful customer support software that streamlines support and elevates the customer experience. With live chat, FAQ, Chatbot, and video tutorials all in one convenient platform, you can save time and resources while providing top-notch support. Suitable for businesses of all sizes and industries, GooChat is the perfect solution for improving customer satisfaction and driving business success.
SMSEdge
smsedge.com
SMS Edge is the only AI driven SMS marketing solution. SMS campaigns are tested and optimized based on several variables without committing large spends and sending irrelevant texts. SMS marketers can now run more efficient campaigns translating to better ROI, less cost, fewer irritated recipients, and lower list churn.
CoSend
cosend.com
Save yourself the expense and hassle of building your own social scheduler by getting a fully-branded solution with CoSend. CoSend would take care of any updates, infrastructure and management, so you can focus on helping your clients grow. Perfect for agencies and SaaS providers - offer a new service or integrate with existing systems. CoSend comes with powerful features your clients will love: * Post calendar – schedule posts in advance to all networks * Team hub – generate new leads through employee networks * Media library – increase engagement with captivating visuals * Content discovery – boost credibility with instant access to industry news * Post groups – focus on your content, not tedious timings Your own branded tool without the hassle: * Impress clients with a fully-branded experience * Boost credibility with a custom domain name * Automatically bill & invoice your customers * Seamlessly integrate with your existing systems
Brand2Social
brand2social.com
A Scheduler for Social Media. Manage Social media using Automation. Create, schedule, publish, and manage your social media accounts at scale with Brand2Social's Scheduling platform.
SocialPika
socialpika.com
Automate and Save Time on your Social Media Posts! SocialPika helps you design, schedule and publish posts on Facebook, Instagram, LinkedIn, Twitter, Google My Business, Pinterest. Upload your media (photos and videos up to 250Mo/file), type your text, select popular hashtags, check out the live preview and schedule your posts in minutes. Main features available: Preview instantly Recycle posts Tag people, products and companies; Publish multi media posts and Reels Publish events; Publish in bulk
ClearView Social
clearviewsocial.com
Clearview Social is the leading employee advocacy platform created to help companies increase revenue through more effective and systematic use of social media. With Clearview Social, employees can share on Facebook, LinkedIn & Twitter without leaving their inbox - helping companies bring in more business and increase exposure. How it works: * Clearview Social gives marketers the ability to create a queue of content to be shared by the employees. * Employees receive an email suggesting content to share, and with the click of a button they can share to Facebook, LinkedIn, and Twitter without leaving their inbox. * How do we know it’s working? Clearview Social's measurement tools track who shares, and how many people click or engage with shared content. Employees can then “click and choose” which articles or blog posts they’d like to share. By clicking a link directly in the email, they immediately spread the content across their social networks and help build relationships with clients and prospects.
Xeno
getxeno.com
Xeno is an AI-powered CRM that enables large retailers & D2C brands to increase repeat sales by 11% by building an understanding of each individual customer & creating more relevant marketing campaigns across SMS, email, Whatsapp, Facebook & Instagram. 100’s of retailers like Levi's, Tommy Hilfiger, Forever New, Jack & Jones, Vero Moda, Forest Essentials, Kama Ayurveda, Taco Bell & Nando's use Xeno to increase their eCommerce & store sales.
Magnews
magnews.it
Magnews is the one-stop-shop solution for managing Customer Journey and improving Customer Value, from overall Strategy definition to single activities and campaign Execution, passing from Journey Design, in a continuous cycle of measurement and improvment. Magnews empowers marketing and sales teams to work together to acquire, convert, grow, engage and reactivate Customers and incrementing their value for the Brand.
Serviceform
serviceform.com
Serviceform – The only software your business needs for Sales, Support and Marketing Have website visitors but not converting them into customers? Let's change that! Serviceform helps businesses around the world to convert website visitors into revenue. This is done by combining lead generation tools, analytics to identify the behaviour of the website visitors and a CRM to provide a single solution for website conversion and customer management. Our vision is to be a globally leading company focused on pushing the boundaries of online lead generation and communication. We want to be the only software your business needs for Sales, Support and Marketing. Serviceform is a Finland-based SaaS company. We are committed to growing the best possible lead generation tools and analytics tools. We want to allow business owners to make educated decisions and grow their businesses predictably. About our technology, we provide an all-in-one software platform that helps companies simplify their sales, marketing, and customer support process. • The only 6 website conversion tools you'll need: Chatbot, Live chat, Dynamic form, Conversational landing page, Engagement chatbot, Popup, and Floating bar. • Management tools: Flex xRM, Ourly Meeting scheduler, Website analytics, and Cookie banner. • Communication tools: Social inbox, Email and SMS campaign builder.
Onlypult
onlypult.com
Social media has become an important avenue for interacting with your fans and customers. People like to connect with your brand on another level because they want to feel like they're a part of your community. Did you know that people are on social media 1 in every 5 minutes? Don't miss out on capturing those new customers and keeping your existing ones! As a business owner, you're probably often too busy to keep up with social media posts. With Onlypult, save time you spend on SMM tasks — posting to all social media platforms (LinkedIn, Facebook, Instagram, TikTok, X (Twitter), Pinterest, YouTube, and 7 other platforms), analytics, multiple links, micro landing pages, web monitoring. All in one place. Give your customers an experience with your brand outside the store and make it easy on yourself.
Uberall
uberall.com
Uberall is a multi-location marketing platform that makes it easy for businesses like yours to get found, be chosen, and convert searches to sales. 1.5M+ locations are managed with our solution and Uberall-managed listings appear in 194 countries and counting.
DevRev
devrev.ai
DevRev is a platform purpose-built for SaaS and technology companies, helping back-office development match the rapid pace of front-office customer relationships. Our mission is to bring end users, support engineers, product managers, and developers together, making it effortless to do what matters most — and creating a company-wide culture of product and customer-centricity. Unlike generic tools, DevRev took a blank canvas approach to collaboration, search, GenAI, and analytics, enabling SaaS companies to ship faster for the largest business impact — with continuous development, roadmapping, prioritization, customer engineering, and more. DevRev is used across departments in thousands of companies and can coexist with or replace your tools, bringing information symmetry, streamlining collaboration, and converging teams. DevRev was founded in October 2020 and raised over $85 million in seed money from investors such as Khosla Ventures and Mayfield, making it the largest in the history of Silicon Valley. It is led by its co-founder and CEO, Dheeraj Pandey, who was previously the co-founder and CEO of Nutanix, and by Manoj Agarwal, DevRev's co-founder and former SVP of Engineering at Nutanix. DevRev is headquartered in Palo Alto, California, and has offices in seven global locations.
Chaskiq
chaskiq.io
The front line of your customer experience. Messaging Platform for Marketing, Support & Sales.
Bloomreach
bloomreach.com
Bloomreach is the world’s #1 Commerce Experience Cloud, empowering brands to deliver customer journeys so personalized, they feel like magic. It offers a suite of products that drive true personalization and digital commerce growth, including: Discovery, offering AI-driven search and merchandising; Content, offering a headless CMS; and Engagement, offering a leading CDP and marketing automation solutions. Together, these solutions combine the power of unified customer and product data with the speed and scale of AI-optimization, enabling revenue-driving digital commerce experiences that convert on any channel and every journey. Bloomreach serves over 850 global brands including Albertsons, Bosch, Puma, FC Bayern München, and Marks & Spencer. For more information, visit Bloomreach.com. (Exponea was acquired by Bloomreach in 2021.)
Listrak
listrak.com
Listrak is the retail industry’s leading customer engagement platform. Listrak delivers results for more than 1,000 retailers by providing best-in-class email, text message marketing, identity resolution marketing and push notifications through seamless cross-channel orchestration. Listrak’s data-first approach delivers 1:1 personalization at scale so you can send messages at precisely the right time across the right combination of channels and devices to maximize customer engagement, revenue, and lifetime value.
SmarterQueue
smarterqueue.com
Boost engagement and save hours of time each week with the most intuitive social media management tool for small businesses, marketing teams and social media managers. Curate, schedule, publish and analyse with our suite of powerful features. Every detail of SmarterQueue has been meticulously designed to streamline and automate your day-to-day social media tasks. We take care of the fine details, helping you grow an engaged following through consistent, high quality social content. * Evergreen post recycling * Content Categories * Queue-based scheduling * Flexible marketing calendar * Content curation * Competitor analysis * Social media monitoring * Text and Media Variations of Evergreen posts
Huggy
huggy.io
Automate your services and centralize them on a single platform. Create chatbots to respond at any time, avoid accumulating tickets, organize your contacts, and track the results.
onWebChat
onwebchat.com
onWebChat combines the power of AI chatbots with live chat software, ensuring 24/7 instant support for website visitors, fostering user engagement, and boosting business conversions.
SMSWords
smswords.net
SMSwords is the leading SMS marketing platform that offers unique features and benefits that set it apart from the competition. With over 130 million registered ready customer bases from 10,000+ loca... Show More ions in 40+ countries, SMSwords provides businesses with access to a valuable audience with purchasing power. Our platform is fully compliant with GDPR and other Privacy Policy, ensuring that your campaigns are ethical and legally compliant. With our advanced automation features and comprehensive analytics, you can create and launch effective SMS campaigns with ease.
Alcodes
alcodes.com
Alcodes is an SMS marketing solution offers Mass SMS services, help businesses to send bulk SMS with instant delivery and analytics built in.
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