Gorgias
gorgias.com
Gorgias is a one-of-a-kind customer service platform specifically designed for ecommerce businesses to deliver effortless customer service at every stage of growth. Using cutting-edge automation and AI capabilities, Gorgias revolutionizes how online stores streamline the customer journey with omnichannel support, chat, Macros, Rules, support performance, and revenue statistics. Gorgias currently serves 13,000+ merchants in the ecommerce space, including Steve Madden, Glossier, BrüMate, and TUSHY. Gorgias is proud to be a certified B Corporation and is a leader in sustainable and equitable workplace practices.
OpenProject
openproject.org
OpenProject is the leading free and open source project management software. As a web-based solution it gives all team members access to all project-related information from anywhere at any time. OpenProject supports your projects throughout the whole life cycle with any chosen project management methodology - agile, traditional or hybrid. The software is available in over 30 languages and is available both on premiseses and in the cloud. It is a perfect match for companies who value data privacy, security and sovereignty. Key functions and use cases: - Project management - Project planing and scheduling - Task management - Agile boards (scrum and kanban) - Time and cost tracking, budget planing - Meetings management
Craft
craft.do
Craft is collaborative workspace where your whole team can come together to take notes, create docs, manage work and ideate together. Craft's Daily Notes offers a paradigm shift in team collaboration. Power your team’s progress with structured daily updates, align on priorities, and remove blockers — all in one place. With a built-in AI assistant, you can quickly generate ideas, summarize longer content or get help with editing your documents.
WorkJam
workjam.com
WorkJam is a unified digital workplace solution designed to connect and empower deskless employees through a single, comprehensive platform. This innovative tool caters specifically to frontline teams across various industries, including retail, hospitality, manufacturing, logistics, and healthcare. By simplifying operations and enhancing communication, WorkJam improves productivity and efficiency by integrating seamlessly with existing Workforce Management (WFM) systems. The platform serves a diverse target audience, focusing on organizations with a significant number of deskless workers who require effective tools to manage their daily tasks. WorkJam addresses the unique challenges faced by these employees, such as limited access to information and resources, by providing a centralized hub for all their operational needs. This is particularly beneficial in fast-paced environments where timely communication and task management are critical to success. WorkJam encompasses a range of features that cater to the specific needs of frontline workers. The platform includes Task Management for organizing daily responsibilities, Communication tools for real-time updates and collaboration, and Learning and Development resources to facilitate ongoing training. Additionally, the Self-Service functions empower employees to manage their schedules and tasks independently, while the unique open shift marketplace allows for flexible shift swapping and coverage. These features collectively enhance the employee experience, fostering a sense of ownership and engagement among the workforce. By aligning frontline teams with organizational goals, WorkJam streamlines daily operations and boosts overall engagement. The platform not only facilitates better communication and task management but also promotes a culture of continuous learning and development. This holistic approach to workforce management enables organizations to cultivate a happier, more productive frontline workforce, ultimately driving business success and enhancing customer loyalty. Trusted by global brands such as Shell, Starbucks, Ulta, Couche-Tard, TJX, AEO, and Woolworths, WorkJam stands out in its category by offering an integrated solution that addresses the specific needs of deskless employees. Its ability to create a connected experience for frontline workers is a key differentiator, making it an invaluable tool for organizations looking to optimize their operations and empower their workforce.
PandaDoc
pandadoc.com
PandaDoc is American software company providing SaaS software. The platform provides sales processes software. PandaDoc is based in San Francisco, California with main offices in Minsk, Belarus and St. Petersburg, Florida. document automation software as a service with built-in electronic signatures, workflow management, a document builder, and CPQ functionality.
Webex
webex.com
Webex Webinars (formerly Webex Events) is a scalable webinar platform that can create engaging and impactful experiences for everyone, from small sessions to massive global audiences. Make webinars inclusive, engaging, and interactive: • Encourage active participation with moderated Q&A, live polling, chat, emoji reactions, and gesture recognition • Let attendees listen in their preferred language with live interpreters included in session • Dive deeper into topics or encourage connections with breakout sessions Deliver professional and custom webinars at scale • Manage the stage and content that your audience sees before, during, and after the event • Curate the attendee registration experience with custom branding options and themes • Rehearse the entire presentation with co-panelists before going live • Accommodate up to 100,000 attendees • Reach global audiences with real-time translations in 100+ languages
RingCentral
ringcentral.com
RingCentral Contact Center is an omnichannel customer engagement solution with voice and 30+ digital channels, advanced AI options for self-service such as bots, proactive outreach tools, and Intelligent Virtual Agents that understand customer intent. It offers over 300 prebuilt integrations (including leading CRMs) and a fully integrated, AI-powered workforce engagement management and analytics solution. RingCentral Contact Center is tightly integrated with the RingCentral MVP solution, offering customers the benefits of enterprise-grade voice infrastructure and integrated unified communications that enable seamless cross-functional collaboration.
Top Hat
tophat.com
Top Hat helps thousands of college and university instructors create their perfect course—one that engages students and builds comprehension inside and outside the classroom.
Chatwoot
chatwoot.com
Chatwoot is an open-source customer support solution that helps companies engage their customers on their website, Facebook page, Twitter, Whatsapp, SMS, email, etc. It is an open-source alternative to Intercom, Drift, Freshchat etc. Connect your customer conversation channels and converse with your customers from a single place. Easily add new agents to your system and resolve conversations with an ease. Chatwoot also gives you real-time reports to measure your team's performance, canned responses to easily respond to frequently asked questions and private notes for agents to collaborate among themselves.
DocHub
dochub.com
DocHub empowers anyone to streamline document editing, signing, distribution as well as forms completion. DocHub is also offering a highly popular integration with Google Workspace which allow users to import, export, modify, and sign documents directly from Google apps. Launched in 2014, DocHub has been trusted by more than 83.3 million users. Real-time cloud saving and secure workflows keep over 500 million documents up-to-date and secure within a single, easy-to-use solution. DocHub - the way the world manages documents. Editor Tools: * Insert Text * Draw (lossless, vector based) * Highlight * Comment * Erase * Sign * Insert Image * Stamp * Undo/Redo Page Management: * Merge documents * Reorder pages * Append pages * Rotate pages * Delete pages PDF Features: * Retina display optimized * Lossless editing (retains original document quality after signing or editing) * Fill forms Document Templates: * Upload a template once then... ...easily fill out a unique copy of it as many times as you need. ...send copies of it to multiple people for signing or filling. Document Sharing: * Email documents * Collaborate on a document with individuals or organizations * Choose to make your document 'public' or 'private' * Share 'public' documents on Facebook, Twitter or anywhere else Signing: * Easily sign and save any document * Create and import signatures from a phone * Send documents to others to be signed Security: * OAuth 2.0 authentication ensures only you can access your account * Data is transferred using state of the art 128 to 256 bit EV SSL Encryption * Saved documents are stored and backed up using Advanced Encryption Standard (AES) 256-bit symmetric keys Compatibility: * Works with all PDFs, Open Office and Microsoft Office Documents: (PDF, DOC, PPT, XLS, TXT, DOCX, PPTX and many more...) * Export documents as either PDF or DOC Open/Import Documents Directly From: * Your computer * Gmail™ * Google Drive™ * Dropbox * Any webpage URL
Freshservice
freshservice.com
Freshservice is Freshworks’s intelligent, right-sized, cloud-native service management solution. Freshservice does this by taking a fresh approach to building and delivering modern employee experiences and unified service management —empowering businesses to achieve efficiency, fast time-to-value, and improved employee satisfaction, and productivity. Freshservice provides an out-of-the-box, end-to-end consumer-grade experience that empowers employees to work anywhere, anytime. It provides efficiency and agility through AI (Artificial Intelligence) to create contextual and intelligent experiences. It powers integrations and workflows at the enterprise scale, building upon an open platform and marketplace with connectors and APIs (Application Programming Interface) to extend and customize. Enterprises using Freshservice will realize higher ROI, efficiency, and effectiveness. With Freshservice, you get: * IT Service Management: Accelerate service delivery with consumer-grade experiences, respond to changes faster, improve reliability, proactively predict and prevent issues, and experience an intuitive platform. * IT Operations Management: Streamline digital operations, filter noise and automate incident creation, escalation, and routing. Resolve issues faster with ML-powered insights and deliver uninterrupted IT services. * New-Gen Project Management: Plan, execute, and track projects better using a new-gen, integrated project management solution for IT services and project management to come together to deliver consistent business results. * Enterprise Service Management: Deliver uncompromised employee delight across the enterprise with a unified service management solution for both IT and business teams to provide fast, easy, and seamless employee services. * IT Asset Management: Build a backbone for efficient service delivery with complete visibility into your on-premise and cloud infrastructure with modern ITAM for asset discovery and governance.
Typeform
typeform.com
Typeform is the gold standard of no-code, thoughtfully designed, people-friendly forms, quizzes, surveys, and asynchronous video solutions. Create personal experiences for your customers, build brand identity and loyalty, and accelerate your growth. With over 120 existing integrations, Typeform ensures that the data you need seamlessly plugs into your workflows and allows you to communicate at scale. With enterprise- level security and bu
Zoho TeamInbox
zoho.com
A shared inbox tool for team collaboration and transparency. Zoho TeamInbox aims at making group email conversations transparent within a team. Send and receive group emails, delegate owners to conversations, conduct internal discussions, co-author emails with team, manage your inbox efficiently—all under a single roof. Zoho TeamInbox is a single tool for communication outside the team and collaboration within the team.
Kami
kamiapp.com
Kami is your go-to PDF annotator and so much more. Teachers save time with instruction and assessment. By using Split & Merge and the Kami Library’s free and editable templates, teachers can remix their resources and quickly create new learning content. They can design auto-graded assessments with the Question tool and limit unwanted student activity using Feature Control. Grade by Page makes it easy to track student progress and provide feedback with multimedia comments. And students? They'll love using Kami's accessible annotation tools. From Text Boxes and the Drawing tool to Comments and Shapes, Kami has everything they need. Plus, Kami's tools and features align with WCAG 2.1 requirements, so no student is left behind. They can even add media from their device, drive, or Google Images and YouTube. And with Kami's interactive features, they can work together on the same doc for an even more collaborative learning experience! The best part? Schools that switch to Kami can save, on average, a whopping $200,000 a year on printing costs! And that's not all — they also save 980,000 trees a year — approximately 1300 football pitches of trees! So, why not bring learning to life with a little Kami magic?
Help Scout
helpscout.com
Help Scout is designed with your customers in mind. Provide email and live chat with a personal touch, and deliver help content right where your customers need it, all in one place, all for one low price. The customer experience is simple and training staff is painless, but Help Scout still has all the powerful features you need to provide great support at scale. With best in-class-reporting, an integrated knowledge base, 50+ integrations and a robust API, Help Scout lets your team focus on what really matters: your customers. Help Scout is trusted by 12,000+ customers in over 140 countries, including Buffer, GrubHub, AngelList, and Timbuk2.
its learning
itslearning.com
itslearning is an online learning platform designed for teaching. We are Nordic in spirit and by design. Our focus is to deliver an intuitive LMS, empowering educators and students. Our platform helps you plan for successful learning. It's easy to create lessons and resources that engage students, and to streamline common teaching tasks - allowing more time to teach. Teachers get actionable insights about student progress to help better personalise instruction. The result: delighted teachers, happy students, and improved learning.
Lark
larksuite.com
Lark is an all-in-one collaboration platform for teams looking to streamline workflows and achieve business results faster. With a seamless user experience across desktop and mobile devices, Lark ensures that teams can work efficiently from anywhere. Lark is the super app for work that consolidates chats, workflows, emails, documents, sheets, project management, and meetings in one place. Your team can plan, execute, and sync on work without disruption and focus on what matters to your business.
JustCall
justcall.io
JustCall: The All-in-One Business Communication Platform Connect with prospects and customers across voice, SMS, email, and WhatsApp. Automate workflows with 100+ integrations and AI magic, and watch your business grow on autopilot. Trusted by 6,000+ businesses globally, JustCall equips customer-facing teams to deliver flawless customer interactions fueled by real-time and post-call AI insights. Top JustCall features to watch out for: * Inbound and outbound calling * Send and receive SMS & MMS * Sales dialer (Auto, Predictive and Power dialers) * SMS Workflows * SMS Bots * Multi-level IVR * Real-time agent assist * AI-powered SMS Copilot * AI coaching * Sentiment analysis * AI call scoring * Live call monitoring * Shared WhatsApp inbox * Automatic call distribution (ACD) * 100+ CRM integrations * Business phone numbers in 70+ countries
Tidio
tidio.com
Tidio is a global leader in customer service software. Tidio’s user-friendly platform enables 300,000+ businesses worldwide to deliver smarter, faster support to their customers. With a full suite of customer service solutions, Tidio offers live chat, chatbots, ticketing, and AI-powered virtual support agents to help you solve customer problems and improve your conversion rates. Tidio’s software operates across all major content management systems, e-commerce platforms, and social media channels. Founded in 2013, Tidio has grown to 180+ employees and has offices in San Francisco, Szczecin, and Warsaw. Tidio serves customers of all sizes from 205+ countries, including Mercedes, Shell, and Praktiker. Tidio’s live chat widget is viewed by 510 million unique users every month.
Zoho SalesIQ
zoho.com
Zoho SalesIQ is a customer engagement platform with live chat, website visitor tracking, and analytics capabilities that helps you know your visitors, engage them, and support your customers in real time. Loaded with all the features a customer expects and a lot more, including live visitor tracking, live chat translate, live chat, automated chat triggers, lead scoring, audio call, screen share, profanity management, chat preview, codeless bot, answer bot, chat routing, internal chat, agent mobile app, SDK for iOS and Android, and integrations with popular IM channels like Whatsapp, Instagram, FB Messenger, and Telegram. All of this in a single platform.
Linear
linear.app
Linear helps streamline software projects, sprints, tasks, and bug tracking. It's built for high-performance teams.
Atera
atera.com
Atera’s AI-powered IT management platform enables enterprise IT teams and Managed Service Providers (MSPs) to achieve operational excellence across their organization, at any scale. Manage your entire IT operations—from remote monitoring and management (RMM), helpdesk, and ticketing to patching and automation—in a single intuitive dashboard. Streamline your operations, get real-time oversight of your IT, and boost everyday productivity across your organization. Customize your IT environment end-to-end with dozens of curated best-in-class solutions for security, backup and recovery, network monitoring, and more. Discover how AI can help you create unparalleled IT efficiency. Try Atera for free for 30 days or book a demo at: www.atera.com
Teamwork
teamwork.com
Teamwork is a world-leading project management platform designed for organizations to freely plan, track, manage, and deliver various complex projects. Trusted by more than 20,000 businesses and 6,000 agencies across the globe. The team continuously works with customers by offering the most advanced product management platform on the market. Whether you are a company owner, team lead, project manager, or individual contributor, Teamwork equips you with all the tools to seamlessly manage daily activities. The app offers the features needed to collaborate with colleagues on projects, maintain a holistic view of workflows, manage tasks, track resources, log time, and, most importantly, deliver projects on time.
Taiga
taiga.io
Taiga is an easy and intuitive yet powerful project management tool for multi-functional agile teams. - Available in Scrum and Kanban - Backlog allows for easy sprint planning based on role specific estimations - Best-in-class Sprint task board - Possibility to switch over to Scrum and vice versa - Available in over 20 different languages. Taiga is the easy-to-use agile tool that helps you manage your projects effectively. Whether you're an expert at Agile or just beginning to learn about it, this tool will help you get through agile methodologies in the right way.
Beekeeper
beekeeper.io
Beekeeper empowers frontline businesses and their workers with the digital solutions they need to do their best possible work. Founded in 2012, Beekeeper’s mobile-first platform was designed and built for deskless employees who — despite representing 80% of the global workforce — have been chronically underserved when it comes to workplace technology. With Beekeeper’s Frontline Success System, companies can automate paper-based processes, communicate with employees in real-time from anywhere, and improve the engagement, productivity, and safety of frontline teams.
tawk.to
tawk.to
tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page. You can have unlimited agents and add them to unlimited sites so they could communicate with your visitors without any limitations. Your chat history is kept forever until you delete it. tawk.to makes it easy for over six million people to communicate and transact with billions of customers — no matter where they are or how they pay. Be there when they need you with unlimited messaging, ticketing, and your own Knowledge Base — all 100% FREE. tawk.to’s messaging and customer management software is easy to use across all devices and integrates with all your websites and landing pages. tawk.to offers iOS, Android, Windows and Mac OSX apps to keep you connected wherever you go. tawk.to offers 24x7-365 live support.
ZoomInfo
zoominfo.com
ZoomInfo (NASDAQ: ZI) is the go-to-market platform that helps businesses find, acquire, and grow their customers. ZoomInfo delivers accurate, real-time data, insights, and technology to more than 35,000 companies worldwide. Businesses use its data and platform to increase efficiency, align sales and marketing teams, and consolidate technology stacks. It is a recognized leader in data privacy, with industry-leading GDPR and CCPA compliance and numerous data security and privacy certifications. Specialties: GTM platform, GTM strategy, sales intelligence, conversation intelligence, marketing intelligence, sales engagement, contact data, intent data, lead generation, improved prospecting, business information, business contacts, account-based marketing (ABM), data accuracy, database hygiene, and data orchestration.
Hotjar
hotjar.com
Hotjar is a behavior analytics company that analyses website use, providing feedback through tools such as heatmaps, session recordings, and surveys. It works with web analytics tools such as Google Analytics to offer an insight into how people are navigating websites, and how their customer experience can be improved. Founded in 2014, Hotjar is run completely remotely by over 100 team members across 20 countries and is used on over 500,000 sites worldwide.
HoneyBook
honeybook.com
HoneyBook is the centralized clientflow management platform that empowers independent businesses to deliver remarkable client experiences and operate with confidence. Core Features: - Invoices - Proposals - Online payments - Scheduling - Contact form and lead management - Branded brochures - Bookkeeping - Quickbooks integration - Automatic payment reminder - Client portal + login
Paychex
paychex.com
Paychex, Inc. is a leading provider of integrated human capital management solutions for payroll, benefits, human resources, and insurance services. By combining its innovative software-as-a-service technology and mobility platform with dedicated, personal service, Paychex empowers small- and medium-sized business owners to focus on the growth and management of their business. Backed by more than 45 years of industry expertise, Paychex serves approximately 670,000 payroll clients as of May 31, 2019 across more than 100 locations in the U.S. and Europe, and pays one out of every 12 American private sector employees. Paychex Flex is an all-in-one HR solution designed with simplicity in mind. With technology that grows and changes with your business, Paychex has the right combination of innovative business solutions and dedicated support to help you reach your goals, wherever your business is going. * Hire, pay, manage, and retain employees with confidence * Get experienced, award-winning support where and when you need it with our 24/7/365 live support team * Stay ahead of changing laws and regulations with our compliance experts * Access your information on the go with the Paychex Flex Mobile App * Talent Management: Recruit, retain, and develop top talent from a single HR platform and streamline your hiring and onboarding process. * Workforce Management: Improve employee efficiency and productivity with our vital workforce management resources. * Payroll and Financial Support: Easily pay employees and manage taxes, expenses, and more, so you can continue to focus on your business. * Employee Benefits: Attract and retain top talent by offering valued employee benefits while simplifying your plan administration. * PEO and HR Outsourcing: Support your business throughout the entire employee lifecycle with our comprehensive HR outsourcing solutions. * Employee Experience: Save time and improve accuracy by giving employees access to self-service HR, training, and financial tools. * Integrations: Automatically and accurately connect and share data between your software and Paychex Flex. Choose the right level of technology and support for your business now — while keeping the ability to grow as your needs change. See why Paychex is the largest HR company for small to medium-sized businesses and let us simplify your payroll experience.
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