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Plena Health is a healthcare AI platform designed to support clinical documentation and specialty practice workflows. Its Autoscribe application helps healthcare professionals capture patient conversations, generate structured clinical notes, and organize key information for review within the patient record. The app can also suggest ICD-10 codes, capture medications, support Activities of Daily Living assessments, and provide interactive checklists and chart summaries.
Beyond documentation, Plena Health supports healthcare operations through workflow automation for patient communications, appointment scheduling, referrals, prior authorizations, and revenue cycle management. Features may include inbound and outbound calls, two-way SMS, appointment confirmations, recall campaigns, referral and fax processing, authorization tracking, and escalation to staff when human judgment is required.
The platform is designed to integrate with electronic health record and electronic medical record systems, helping practices manage administrative tasks without maintaining a separate parallel workflow. Its tools include activity monitoring, transcript review, role-based controls, escalation rules, and audit trails to support oversight of automated actions. Plena Health is intended for healthcare organizations seeking AI-powered medical documentation, practice workflow automation, patient communication tools, and operational support.
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