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PingParrot is an on-call paging and critical alert management app for teams that need reliable incident notifications. It sends alerts through push notifications, email, and optional SMS, with repeating notifications that continue until a team member acknowledges the page. Priority alerts can be delivered through supported iOS critical alert features to help reach responders during silent mode or Do Not Disturb.
Teams can trigger pages from the web app, mobile apps, or REST API integrations with monitoring tools such as Grafana and Prometheus. PingParrot supports on-call scheduling, shift overrides, multi-step escalation policies, maintenance windows, and separate rotations for different teams or clients. Alerts can be acknowledged from the mobile app or directly from email, while outgoing webhooks connect page events with Slack, Microsoft Teams, or other HTTP-based systems.
The app also provides delivery records, acknowledgement tracking, timestamps, and a full audit trail for incident review. Native iOS and Android apps allow responders to receive and manage alerts while mobile, making PingParrot suitable for DevOps, SRE, IT operations, managed service providers, facilities teams, and other organizations that depend on timely alert escalation.
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