Page 40 - Top Pega Alternatives

BidClips

BidClips

bidclips.com

BidClips is a platform that enables service companies to efficiently and effectively manage their sales process. BidClips empowers your home services team by giving them an all-in-one platform for easily creating quotes, communicating with customers, tracking sales, and closing deals. And with our automated follow-ups, you’ll generate more sales and keep your customers engaged. Some of the BidClips features: * Widget that integrates with your website allowing customers to immediately input their needs and get the bid process started * Pre-made and customizable bid drafts * Ability for customers to upload photos and videos to give you accurate information * List of service requests organized by status * Automated email and text follow-ups to close more deals * Allow customers to accept, schedule, and make down payments from their device at any time * Messaging tool to communicate directly with customers or internally with your team * Call scripting and service tips to help your sales team collect the right information for the job * BidClips dashboard lets you keep track of your sales performance

NuovoTeam

NuovoTeam

nuovoteam.com

NuovoTeam is an all-in-one employee app that helps organizations track and monitor their non-desk workers. NuovoTeam facilitates employee productivity tracking, communication and collaboration across your workforce. Monitor employee location, employee work hours with clock-in, clock-out, track work status and assign tasks, enable organization-wide unified contact management and make way for communication with Push-To-Talk (PTT), VoIP calling, instant messaging, video calling and group chats NuovoTeam offers the following features: - Rich Messaging Options that let non-desk workers communicate over Text, Voice or Video - Curated Contact List of Teammates and External Contacts - GeoLocation Tracking with Privacy Controls - Powerful Team Communication Options like Newsfeeds, Broadcasts and Channels - Shift Scheduling for frontline workers with Clock In/Clock out alerts and alerts - File sharing for sharing images, videos or files on the go with inbuilt viewers NuovoTeam, with data security, privacy and powerful & non-desk friendly features at its core is a great fit for industries that deal with frontline workers & mobile workforce on a day to day basis like, Logistics, Shipping, Hospitality, Construction, Manufacturing, First Responders, Healthcare, Cleaning & Homecare, Retail, Security

Remote Eye

Remote Eye

wideum.com

Wideum develops Remote Eye, an online see-what-I-see software for technical remote support. It’s the leading platform for video assistance compatible with smart glasses and smartphones. Remote Eye can efficiently connect field service operators with support departments by providing real-time video/audio of the problematic situation along with effective, helpful and user friendly tools to improve the technician-support communication channel. REMOTE EYE SPECIAL FEATURES: - Unlimited calling. Unlimited minutes. - Unlimited minutes of recording and storage of video calls and files. - Online/Hotline personal support in less than 24 hours x 365 days. - Free training by non-presential means. - Supported languages: English, German, French, Chinese, Spanish, Italian, Japanese. - Customisation of the web platform and apps on mobile phones and glasses with customer’s logos and colours. - Creation, upload and management of customer's corporate accounts in App Store with the customized Remote Eye ® apps for mobiles. - On-premise installation available. - Integration into enterprise systems such as ERP or CRM.

ServicePower

ServicePower

servicepower.com

ServicePower is a leading field service management software company focused on providing an exceptional customer experience, while delivering significant operational efficiencies. Trusted by field service organizations around the world such as GE Appliances, LG, AIG, Allstate, and Siemens, ServicePower offers the only SaaS platform that helps companies efficiently manage both employed and contracted workforces. ServicePower also offers a fully managed network of contracted service providers to enable on-demand field service delivery in urban and hard-to-reach locations across North America and Europe.

Operix

Operix

operix.com

Operix is a field operations platform built to accelerate the businesses of specialty contractors - empowering contractors to quickly and easily complete their projects - at scale. With Operix, contractors can combine field operations with accounting systems and automate the information back to the office. From local shops to multi-state organizations, Operix allows you to manage your resources, jobs and customer experience from a single location.

Frontu

Frontu

frontu.com

Frontu empowers frontline technicians to do their job more effectively and efficiently. Available as a web and mobile app, the platform digitizes field service management operations, eliminates manual work, saves time, cuts costs, and builds clear communication channels between head office, employees and clients. In a line of work as challenging as FSM, Frontu brings clarity and enables companies to make data-driven decisions.

Kriyam.ai

Kriyam.ai

kriyam.ai

Kriyam.ai is a field investigation app designed to revolutionize the way the Banking, Financial Services, and Insurance sectors conduct and manage field investigations. Its product is specifically tailored to the unique needs of BFSI companies and their vendors. By leveraging the latest AI technology and a user-friendly interface, Kriyam aims to improve data security, efficiency, accuracy, and decision-making, ultimately driving growth and reducing operational costs for its users. Key Features: * Seamless Case Management: Kriyam offers a comprehensive case management system that empowers investigators to handle complex cases efficiently. From assignment to closure, every step of the investigation process is seamlessly managed through the app, ensuring a streamlined workflow. * Real-time Collaboration: The app fosters real-time collaboration among investigation teams, field agents, and stakeholders. With secure data sharing capabilities, investigators can easily communicate, share updates, and collaborate on cases, facilitating quick resolutions and minimizing delays. * Geo-Tagging and GPS Integration: Kriyam leverages advanced geo-tagging and GPS integration, enabling precise location tracking during investigations. This feature ensures that field agents reach the right sites promptly and assists in verifying their presence at critical times. * Evidence Collection and Documentation: The app provides a comprehensive toolkit for evidence collection, including photos, videos, audio recordings, and digital documents. Investigators can easily record and attach vital evidence directly to the case file, ensuring a robust and well-documented investigation. * Secure Data Storage: Kriyam prioritizes data security and compliance. All information and evidence collected during investigations are stored in encrypted databases, safeguarding sensitive data from unauthorized access.

FieldCircle

FieldCircle

fieldcircle.com

FieldCircle is an easy to use process management solution, which enables you to manage your field sales and service teams and their activities smarter, faster and on-the-go. Following are the core activities that can be performed using the FieldCircle mobile and web applications. FieldCircle is an everyday cloud solution, which enables you to manage your field sales and service team smarter, faster and on-the-go. From one place, you can manage: * Accounts, Estimates, Contracts and Work Orders * Jobs and tasks assigned to team members and vendors * Schedules for field visits & other activities * Custom Workflows and Forms for reporting * Notifications and reminders to stay informed * Inventory, Product, Services and Price Lists * Invoices and Payments * Reports and Dashboards

Badger Maps

Badger Maps

badgermapping.com

Optimize and plan your Sales routes and Field Service routes with Badger Maps, a mapping and routing app designed specifically for field sales teams and field service teams. Badger Maps is a multi-stop route planner that helps you and your outside sales or field service team sell more. You can visualize all of your customers on a map, allowing you to prioritize and plan out your sales and service routes ahead of time. Badger Maps also enables a two-way, real-time integration with your CRM (Salesforce, HubSpot, Microsoft Dynamics, Zoho, Insightly, Netsuite and more) so you can access all of your customer data on-the-go. Create optimized routes with Badger Maps to meet the right customers at the right time. * Get the Fastest Routes - Optimize field sales and field service routes with multiple destinations to drive fewer miles - Add up to 100+ stops to your sales and service routes - Connect routes to your favorite navigation apps, like Waze, Google Maps, Apple Maps, or use CarPlay * Maximize your ROI with Badger Maps - Badger Maps pays for itself just through gas savings - Drive 20% less miles, save 20% on gas, and get 20% more meetings a week - Spend 50% less time on admin tasks and busy work * Always Know Where Your Customers & Prospects Are - Visualize your customer and prospect list on an interactive map - Colorize and filter your accounts by priority, next step, location, or other values - See your best opportunities and stay on top of customer follow-ups on the go * Access All Your Customer Details on the Road - Mobilize your CRM with Badger Maps and update it through your mobile device on-the-go - Stay on top of customer relationships and make informed decisions at any time - Use our two-way, real-time integrations with the most common CRMs * Capture Data From the Field Automatically - Create check-ins to record your customer meetings - Capture details including pictures, contract dates, services you completed, and more - Receive automatic weekly reports of your key sales insights * Find Leads On-the-Go - Instantly find leads based on location, industry keyword, or company name - Generate new, qualified leads in half the time - Always have a backup plan after a canceled meeting

MotionOps

MotionOps

motionops.com

MotionOps revolutionizes the home services industry by streamlining job scheduling, proposal preparation, employee and payroll management, expense tracking, and timesheet approval, enabling businesses to save time and boost efficiency.

Orby AI

Orby AI

orby.ai

Orby AI delivers an advanced AI agent platform designed to automate complex enterprise workflows, driving efficiency and scalability. Powered by Orby’s proprietary Large Action Model (LAM), the platform intelligently understands on-screen activities and autonomously executes actions to streamline tasks. Continuously learning from human input, Orby adapts to process changes in real time—without requiring any coding. With a team of AI and automation experts from Google, Meta, and Stanford, Orby is redefining automation for the enterprise.

Thoughtful AI

Thoughtful AI

thoughtful.ai

We are Thoughtful AI – pioneering a new approach to automation for all healthcare providers! Our Fully-Human Capable AI Agents operate within your existing RCM tech stack to accomplish key end-to-end tasks currently performed by human employees. The Thoughtful AI platform utilizes state-of-the-art technology, including Robotic Process Automation, Optical Character Recognition, Natural Language Processing, and Large Language Models.

Powered Now

Powered Now

powerednow.com

Award-winning and MTD ready (Making Tax Digital) Field management software. Invoice, quoting and scheduling app for small businesses, tradesmen, contractors and self-employed professionals. Manage your business from your iPad, iPhone and Mac. Create invoices, estimates and quotes. Manage your team’s job sheets, appointments, dairy, all securely backed up to the cloud. Powered Now is a mobile app built for plumbers, builders, electricians and more. You can invoice your clients, create great looking quotes and estimates. * Quickly create and send invoices, quotes and estimates from your iPad and iPhone with all your documents securely backed up to the cloud. Supports CIS and MTD * Create certificates and forms on the go. Including Gas and Electrical certificates. * Manage your employee's appointments and tasks with the inbuilt diary and drag and drop. * Create expenses and supplier invoices and get approval. * Track your employee’s location live using GPS. Please Note this feature can be disabled. Continued use of GPS running in the background can dramatically decrease battery life. * Capture customer's signatures and record your hours against your appointments. * Select your invoice template, add your logo and go! * Built for all mobile businesses and tradesmen including plumbers, gas engineers, electricians, tilers, carpenters and builders. * Get notified in real time when documents are opened. * Send documents to customers online and as a PDF attachment by email and text message. * Easy to use interface and quick to set up. * Handles multiple rates of tax and staged payments, surcharges and discounts calculated automatically. * Export your data for accounting and send to your accountant or bookkeeper. * Fully backed up and synchronised between devices.

Turbotic

Turbotic

turbotic.com

Turbotic is a pioneer and leader in Automation Optimization and delivers a fully integrated cloud platform built to support enterprises scaling, monitoring, and managing their Automation efforts. Turbotic integrates with the leading best-of-breed vendors such as UiPath, Microsoft Power Automate, Automation Anywhere & Blue Prism. The world’s leading brands use Turbotic across the end-to-end Intelligent Automation lifecycle, from identifying opportunities to delivery, automated operations, and benefits tracking.

Fieldcode

Fieldcode

fieldcode.com

Fieldcode is a field service management (FSM) software that streamlines operations with Zero-Touch automation. With 20 years of global expertise, our solution automates the entire service process, from ticket creation to technician deployment, eliminating the need for manual intervention and taking the pressure off dispatchers. As the most cost-efficient option on the market, Fieldcode offers flexible per-user pricing and intelligent service management to help businesses maximize efficiency and enhance customer satisfaction. The features are designed to help you effectively manage the day-to-day activities and provide guidance through each service intervention: - The user-friendly interface allows for a structured view of the tasks - The user can provide all necessary task-related information such as date, place, contact persons, task description, additional documents, and more - All data related to an event is entered in the form of a report and synchronized on the back-end upon completion - Offline reported data are stored and transferred automatically as soon as the user is connected again. In this way, the field service teams can report events and their status at any time even when there is no internet connection - Keep track of the time spent on each task and working time in general - Track the progress when solving tasks - Report task performance and task completion by collecting all relevant documentation

HEFLO

HEFLO

heflo.com

Model, publish, improve and automate your business processes on this BPM software. Create your FREE account for process modeling!

Velory

Velory

velory.com

With Velory, you can connect your entire IT ecosystem in one place. Finally have a unified view of your assets and streamline your IT lifecycle management, from the moment of purchase, through IT Asset Management, till the end of life of your devices.

Sysflows

Sysflows

sysflows.com

Automate business processes with the combination of Forms and Workflows. We're currently in public beta so come and check it out

Zenphi

Zenphi

zenphi.com

Zenphi is a no-code process automation platform built specifically for Google Workspace, empowering any user to easily automate and optimize their workflows. Minimizing time spent in custom code development and maintenance, zenphi enables optimum use of your team’s time to focus on achieving more across higher value tasks. Plus, being built on Google, for Google, and including over 80 thoughtfully developed integrations with Google and popular SaaS services, zenphi makes it easy to connect, streamline and enhance any process with automation and Intelligent Document Processing, with no code required. As an ISO 27001 certified and HIPAA compliant platform, zenphi provides the tools to transform productivity by turning hours of manual processes into set-and-forget workflows, zenphi unlocks greater opportunity for all areas of a business: Automate all Google Workspace administrative tasks in a matter of hours without needing to write code Relieve all team members of repetitive, mundane tasks and the risk of human error Reduce the time and cost to automate any process for any team Reduce reliance on the IT team for simple tasks, maintenance and updates Enable maximum time focused on high value tasks and projects that require a human touch Boost employee satisfaction, engagement and productivity. Limited by only your imagination, zenphi can be used to automate any business process for any department, including: Leave requests Expense approvals Employee on- and offboarding Document approval & digital signing Quote to invoice generation & approvals Automated system monitoring & alerts Automated data extraction & routing with IDP All Google Workspace Admin tasks Anything else! Make zenphi your team’s competitive advantage. It’s easy, and free, to get started.

Parallel

Parallel

onparallel.com

Parallel is an easy-to-use workflow automation tool to manage document collection and signed forms, that allows professionals to avoid chasing their customers for the information they need. We help our users and their clients to work faster and better, while empowering organizations to transform document and information collection tasks into processes. With Parallel you can close processes faster by adding control, workflow automations, and collaboration to the processes.

Clappia

Clappia

clappia.com

Clappia is a No Code platform on which creating custom process apps is as easy as working with Excel sheets. People inside your organization who don't know anything about mobile app development, coding, cloud hosting, databases, etc. will be able to create very complex apps and streamline different processes within a couple of hours using their business logic and our app builder.

Cotalker

Cotalker

cotalker.com

We unleash the potential of companies, their assets and people, with the fluidity, efficiency and intelligence provided by our SaaS platform & suite of digital products for workflow management. Interconnectable flows, automatable and adaptable to the processes and evolution of the business, in products that range from the total coverage of digital solutions for work flows in the field, to the back office, integrating a panoramic control, because, we understood that those who do not see the full picture will only make incomplete decisions. We create markets with purpose. We envision being the digital front of all operations

Salesflo Engage

Salesflo Engage

salesflo.com

Salesflo Engage is a smart retail platform that enhances retail experience where merchandize is always perfectly displayed, employees are empowered to sell, and all stakeholders have the insights to optimize their order-booker journeys. The purpose of this software is to simplify the management of daily tasks as it integrates retail stores’ data and order-bookers activity for a seamless process of order-booking in order to expedite product delivery owing to the distribution process. It thereby gives complete visibility and consolidation of touch point information, all in one place.

Zingly.ai

Zingly.ai

zingly.ai

Zingly.ai is a leader in AI and digital-first CX technology, helping businesses to transform customer service into a strategic asset that drives growth. By combining generative AI with intuitive communication tools, Zingly.ai enables companies to increase revenue, expand wallet share, and drive operational efficiency while delivering exceptional customer experiences.

AI Rudder

AI Rudder

airudder.com

AI Rudder is a software company that harnesses the power of AI voice automation to supercharge customer experiences. With AI voice assistants, your call center can make quality human-like calls at lightning speeds, collecting and analysing data automatically to reach and activate more customers. AI Rudder helps call centers reduce costs by automating repetitive tasks and lowering agent workload. This frees up agents to focus on things only humans can do. Over the long term, AI Rudder aims to rethink the future of business communication.

Rezo.ai

Rezo.ai

rezo.ai

Rezo.ai is an autonomous platform that revolutionizes contact center operations with AI-powered solutions and real-time support. With their suite of products, including Engage AI, Analyze AI, and Agent Assist, they empower organizations to streamline customer interactions, enhance agent performance, and optimize business functions for greater efficiency and success. Their products enable multi-lingual customer conversations, automated tagging, accurate speech-to-text conversion, SOP-driven audits, and more, all powered by their deep integration with LLMs and data analytics. With Rezo.ai, enterprises can achieve higher productivity, increased revenue generation, overhead reduction, and uncover valuable insights into customer interactions. Rezo.AI is a Data first Contact Center powered by Autonomous agents that aim to transform customer experience by automating and analyzing customer-agent interactions across multiple voice as well as non-voice channels in 20+ languages. There are two major pillars on which the product is built: - Engage AI: It helps automate customer-agent conversations and acts as a self-serve platform to understand and resolve customer queries. - Analyse AI: It helps analyze customer-agent interactions and provides valuable insights in order to enable businesses to make proactive decisions.

ConvoZen.AI

ConvoZen.AI

convozen.ai

ConvoZen.AI is a Gen-AI powered conversational intelligence tool that empowers businesses and enterprises to understand their customers better. Our AI-powered solution revolutionizes the way businesses interact with their customers by turning every conversation into an opportunity for business growth. Leveraging cutting-edge machine learning algorithms, ConvoZen.AI analyzes and extracts insights from agent-customer interactions across all channels of conversation. We analyze a massive 17+ million conversations weekly, extracting critical data in several key areas: Sales, Customer Experience, Compliance, and Operations. These insights fuel overall business growth and lasting customer relationships. ConvoZen also offers a plug-and-play voice bot with multilingual capabilities. Close deals faster, and boost customer experience with ultra-realistic voice, and zero latency leading to fastest processing time. Founded in 2021, ConvoZen is headquartered in Bangalore, India. We deliver the power of conversational insights to companies, developed by the creators of NoBroker Technologies.

next4biz

next4biz

next4biz.com

next4biz is a cloud based digital marketing, customer service and business process management solution, that helps enterprises through your digital transformations. next4biz's products are at the forefront of exciting new developments in the market. next4biz's mission to change the way companies manage your customer relations and processes is, where the most significant areas of growth are in the industry. next4biz was founded in 2006. Since then we have been developing software products for the “Customer-Focused Digital Transformation” of companies and institutions. next4biz's products have been used successfully in BPM (business process management), CSM (customer service management) and CRM (marketing and sales management) fields for years. We have more than 200,000 users operating in almost all sectors including finance, insurance, e-commerce, telecom and energy.

FaultFixers

FaultFixers

faultfixers.com

FaultFixers is a mobile and desktop application that helps streamline the workflow processes in property and facilities management so teams know exactly what to do and when. It is re-inventing the traditional CAFM, combining customer-to-client maintenance and workforce management software with much-needed automation and self-service as standard, resulting in reduced costs and increased uptime for your facilities.

Loris

Loris

loris.ai

Loris unlocks a world of insight for CX leaders, using our AI-powered conversational intelligence platform to extract value from every customer interaction. The combination of real-time analytics and a library of proven AI models detect emerging issues before they impact your brand and expose gaps in the customer journey that reduce satisfaction and increase costs. Loris covers the complete customer experience lifecycle, giving organizations everything they need to understand customer issues, monitor agent performance, and take action to continuously improve. Loris turns customer conversations into your company’s most valuable resource - giving you the insights you need to not only optimize your customer experience – but also grow your business. Understand why customers are contacting you, how well your teams are resolving issues, and what your agents should say next with a single AI platform – trusted by leading brands and trained on 300+ million real customer conversations.

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