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Omassist is a web-based caregiver referral and coordination platform designed for independent caregiver registries and similar in-home care businesses. It centralizes client intake, referral management, caregiver matching, billing, contractor payouts, and credential tracking in one system, helping teams manage day-to-day operations from a single source of truth.
The platform supports AI-assisted matching by evaluating factors such as availability, skills, location, client preferences, and rates to suggest qualified caregivers for open visits. Caregivers can respond to opportunities through secure links without needing a separate app, while staff can monitor visit status, responses, and scheduling changes in real time. Omassist also includes tools for client billing, long-term care billing, payment tracking, reporting, and audit-ready documentation.
Additional features include care-plan previews, automated reminders, contractor-only visibility into eligible visits, and web-based access on personal devices. The system is built to reduce manual follow-up, keep records organized, and support compliance-focused workflow management for registry-based care businesses.
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