Page 13 - Top MightyCall Alternatives

Gridspace

gridspace.com

Gridspace is a world leader in speech and language AI. We teach machines to understand and speak human language. We handle billions of minutes a speech data per year, and are pioneers in voice technology and generative AI applied to language. Gridspace is an applied AI company and the creators of Grace. We build useful voice technology and AI software for contact centers. We have been serving leading contact centers for over a decade.

Equal Time

equaltime.io

Equal Time is an AI-assistant for virtual meetings. Equal Time goes beyond meeting transcription and automated Action-items, to help promote more inclusive meetings. Our technology helps you involve quieter voices, and get personalized recommendations on how to improve your leadership. Review details of the meeting later with a searchable and sharable transcript. Gain insight into the cost of your meeting with an estimate of the cost incurred. Use ice breakers, meeting timers, and Rounds to spice up your meetings. Get started for free today! www.equaltime.io Established in 2021, by two women in tech, Equal Time has rapidly grown to include a team of dedicated and talented individuals who are passionate about enhancing productivity and inclusivity in the digital workspace. At Equal Time, our mission is clear – we aim to revolutionize the way teams interact and collaborate in virtual meetings, fostering a culture of equality and efficiency. By facilitating clear communication, thorough record-keeping, and fairer participation, Equal Time is empowering teams to thrive in the modern digital workspace.

Voyc

voyc.ai

Voyc enables regulated firms to check 100% of contact centre interactions with our speech analytics AI software, helping to improve operational efficiencies, catch complaints, identify vulnerable customers, and deliver an exceptional customer experience. In the face of increasing regulatory pressure and consumer distrust, it has become imperative for financial services companies to monitor 100% of customer interactions. It’s an all too familiar challenge: How can companies ensure that 100% of customer calls are effectively monitored for quality assurance and in a way that is scalable, cost-efficient, and objectively accurate? Voyc helps companies automatically identify interactions of regulatory importance, such as complaints and vulnerable customers, points out calls that need special attention, improves agent performance and automates QA workflows. Promising quick implementation, ease-of-use, and bank-grade security, Voyc is here to revolutionise your quality assurance processes.

MeetRecord

meetrecord.com

MeetRecord helps sales teams get in-depth visibility into customer conversations to accelerate deal flow and automate coaching. Find patterns to accelerate deal flow -- Evaluate individual sales calls or analyze conversations across teams to discover patterns to close deals faster, how your sales reps performed, and get recommendations on what can be improved. Personalized AI Coaching -- The AI-generated personalized coaching programs that mimic your best-performing salespeople. Track progress and evaluate adherence to the program using call transcripts and AI. CRM Automation -- Generate automated call and deal summaries, capture customer requirements, and follow-up emails, and make note of customer feedback using AI. Send these to your CRM or share them with the right team directly from your MeetRecord dashboard.

Hypertype

hypertype.ai

Hypertype automatically write emails for you. Easily upload your company data, such as PDF and CSV files, and knowledge base, to tailor responses. +1,000 teams. Hypertype is an innovative AI-powered tool designed to enhance customer support and communication for businesses. It acts as a superhuman support assistant, enabling teams to respond to customer inquiries swiftly and effectively.

Simpleem

simpleem.com

Simpleem is an AI-powered software (Web-Platform or API) that helps businesses - qualify leads 3X faster with AI-based prediction score - close more deals by 35% - increase retention and upselling up to 40% It provides 2mins interactive analysis of human interactions from business video calls, measuring engagement and building rapport levels with the audience. Leveraging over 1 billion visual and audio parameters, Simpleem builds highly accurate correlations, with up to 94% accuracy, between behavior and results. You get negotiation insights that allow businesses to enhance their metrics and drive success. It takes up to 5 minutes to integrate Simpleem with Zoom, Webex or Zapier, and then AI-system: - predicts the probability of closing deal - builds correlations between behavior and meeting result - shows red flags and opportunities, engagement level and voice analysis - provides all actionable insights with videoplayer and transcript Simpleem helps customers from various industries worldwide (USA, LATAM, EMEA, India) to power their sales process, customer success and talent acquisition via remote format making video communication much more effective as in person. For more information, visit https://simpleem.com/

HelpLook

helplook.net

HelpLook is a knowledge management platform that offers custom GPT chatbot solutions. It enables businesses to create self-service knowledge base, blogs, help centers, and supports document-based AI search and answers. With features like data encryption, customization options, and multilingual support, HelpLook provides a comprehensive knowledge hub experience. Advantages: 1. Customizable Chatbot 2. Multitemplate and Multilingual 3. Personalized Branding Display 4. Intelligent Responsive AI

EvaluAgent

evaluagent.com

Every engagement counts when it comes to understanding, elevating, and differentiating the Customer Experience (CX). EvaluAgent helps you improve CX by analyzing 100% of interactions – from calls and emails, to web chats, tickets, and social media. No stone is left unturned, giving you actionable insights to share with your organization and the ability to laser-focus QA efforts on must-monitor interactions and agent development. EvaluAgent helps businesses worldwide to: * Bridge the insight gap Identify must-monitor interactions with 100% coverage across channels, uncover insights with sentiment analysis and visualize progress with meaningful dashboards * Elevate their QA approach Reduce selection bias with auto-assigned interactions, use tried-and-tested scorecards, and automate QA scores with SmartScore * Deliver tangible CX improvements Integrate with an array of best-in-class WFM platforms and help agents improve by entwining coaching, learning and reporting for a truly joined-up approach * Engage and motivate their agents Empower agents with transparent access to their own data and targets, gamify recognition and rewards, and promote two-way communication all in one platform Think of evaluagent as your AI-powered QA co-pilot. Leverage intelligence from every interaction to understand, elevate and differentiate your customer experience at scale – all while never forgetting the value of the human touch.

Invoca

invoca.com

Invoca is a revenue execution platform that connects marketing and sales teams to help them track and optimize the buying journey to drive more revenue. By using a comprehensive revenue execution platform with deep integrations with leading technology platforms, revenue teams can better connect their paid media investments directly to revenue, improve digital engagement, and deliver the best buyer experiences to drive more sales. With Invoca, top consumer brands, including AutoNation, DIRECTV, Mayo Clinic, Mutual of Omaha, and Verizon, experience unbelievable results powered by undeniable data. Invoca has raised $184M from leading venture capitalists, including Upfront Ventures, Accel, Silver Lake Waterman, H.I.G. Growth Partners, and Salesforce Ventures. Invoca helps businesses drive revenue growth by unlocking new data from calls, so they can acquire and retain more customers for less money. With Invoca's revenue execution platform, businesses are driving unbelievable results: * Marketing teams — like the one at Rogers Communications — are driving up lead quality and driving down acquisition costs by 82% * Contact centers — like the one at MoneySolver — are boosting agent performance and conversion rates by 100% * Multi-location businesses — like Renewal by Andersen — are increasing appointments set over the phone by nearly 50%