Mentbot automates replies to Facebook and Instagram comments, sends commenters private messages, hides comments by rule, and tracks reply history and inbox alerts.

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Mentbot is for businesses, sellers, and page managers who want to respond to Facebook post comments quickly and turn questions into private conversations. Set rules to apply across posts, selected posts, or comments containing specific keywords or hashtags. When a comment matches, Mentbot can post a public reply and send the commenter a private message in Messenger, helping move inquiries about products, prices, or availability into a one-to-one chat. You can also set rules to hide comments automatically and review daily reply statistics and history. Unread inbox alerts help teams follow up when a customer message still needs a response. Mentbot is suited to Facebook Pages that receive enough comments to make manual replies and lead follow-up difficult to keep up with.

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