LocalClarity
localclarity.com
LocalClarity creates value for multi-location businesses and agencies, providing a suite of tools to improve local search & map discovery, build relationships through direct customer engagement (reviews, recommendations, Q&A, and posts), and discover insights across locations to build competitive advantages. Reputations Matter. Take Control.
Userlytics
userlytics.com
Userlytics is a full featured state of the art user experience research platform with a global participant group of almost 2 million panelists. Since 2009, Userlytics has been helping enterprises and agencies improve the user and customer experience of their websites, apps and prototypes. With a scalable pricing model and a diverse worldwide panel, Userlytics allows brands to run both moderated and unmoderated usability studies with as many or as few participants as they choose. In addition to its testing services, Userlytics offers a variety of optional professional services including senior UX Consultants in both Europe (Madrid) and the U.S. (San Diego & Miami). The team can help clients achieve actionable UX insights, including through the use of our proprietary ULX Score, a benchmarking platform for measuring a 360º view of Appeal, Adequacy, Distinction, Usability, Trust, Performance, Affinity and Appearance.
Heap
heap.io
Heap is the only digital insights platform that gives you complete understanding of your customers’ digital journeys, so you can quickly improve conversion, retention, and customer delight. * Improve customer experience: Pinpoint exactly where users are struggling and quickly make improvements to the customer experience, ensuring an intuitive, enjoyable user experience. * Speed time-to-market and optimize the impact of product and business teams: Rather than relying purely on gut instinct, leverage digital engagement data to test hypotheses and answer questions as they arise. With data-driven insights, confidently bring new features & experiences to market. * Build increasingly valuable features and experiences: Leverage data to build consensus on engineering investments that can be clearly tied to business outcomes. * Understand the full user journey: With native session replay, a complete data foundation, and automated data science, only Heap can surface the insights teams need to win. Over 8,000 businesses use Heap to drive business impact by delivering better experiences and better products. Customers include companies in B2B SaaS, eCommerce, and Financial Services such as Twilio, Logitech, Snapfish, Eventbrite, Esurance, Northwestern Mutual, and e*Trade.
ProProfs
proprofs.com
ProProfs is a leading provider of SaaS software designed to create smarter employees and happier customers. With a comprehensive suite of tools, including Training Maker, Knowledge Base, Quiz Maker, Survey Maker, CRM, and more, ProProfs empowers organizations to enhance learning, streamline support, and drive customer satisfaction. Committed to a 100-year mission of customer delight, ProProfs serves over 15 million users across 150+ countries. ProProfs products include: - Training Maker - Quiz Maker - Survey Maker - Qualaroo Insights - Live Chat - Help Desk - Knowledge Base - Project Management - Picreel Popups - BIGContacts CRM - WebinarNinja - CourseNinja ProProfs Smart tools are used by many Fortune 500 companies, such as Sony, Acer, Adobe, Accenture, Cisco & Dell, and users from leading educational institutes like Phoenix, Harvard & Yale. The site hosts more than one million pieces of content in 70+ languages. It is a leading online training and assessment platform with the world's largest library of professional tests & quizzes.
UpCity
upcity.com
UpCity is a resource that helps connect businesses to B2B service providers they can trust. We create and empower successful relationships between businesses and service providers. With more than 70,000 listed providers—from marketing agencies to accounting firms to HR consultants and many more—nearly 2 million businesses (and counting) have visited UpCity to identify the best partner for their needs. Our mission is to facilitate successful relationships, so we created our proprietary data-driven Recommendability Rating to help guide us in ranking and recommending the top service providers in each local market and nationally.
Signpost
signpost.com
Signpost is the complete and automated solution to collect customer feedback, get more and better reviews, win new customers, get referrals and increase repeat business.
Partoo
partoo.co
At Partoo, our mission is to make businesses more visible on the Internet, to improve their e-reputation and to help them gain more customers. Our all-in-one solution empowers strategic decision-making through intuitive dashboards, enabling decision-makers to measure ROI and foster lasting customer relationships. Partoo works with a wide range of local and international companies across various industries, including small and medium-sized businesses, as well as large corporations like McDonald's, Toyota, Carrefour, and Sports Direct. The simplicity of our local listing solution enables companies to manage the tool at both local and brand levels. Partoo boasts a team of over 400 professionals and serves more than 400 clients in over 100 countries Products Details Partoo helps companies grow with the following products by meeting its 3 objectives: Get Found, Get Chosen and Get Clients. Get found: - Presence Management: automatically broadcast your stores’ information on the main directories, GPS, search engines, social networks and opinion websites. - Store Locator: optimise your website with a Store Locator and customisable pages per location. Make your Point of Sales stand out on the queries associated with your activity. Get chosen: - Review Management: centralise the reviews left on your listings, whether they come from Google, TripAdvisor or Facebook. Get regular reports, analyse them and respond from a single interface. - Review Booster: encourage satisfied customers to leave positive reviews on Google Business Profile via SMS invites. Get clients: - Messages: centralise messages received from Google Business Profile, Facebook Messenger, and Instagram and easily reply to them centrally or locally!
Yext
yext.com
Yext (NYSE: YEXT) is the leading digital presence platform for multi-location brands, with thousands of customers worldwide. With one central platform, brands can seamlessly deliver consistent, accurate, and engaging experiences and meaningfully connect with customers anywhere in the digital world. Yext’s AI and machine learning technology powers the knowledge behind every customer engagement, automates workflows at scale, and delivers actionable cross-channel insights that enable data-driven decisions. From SEO and websites to social media and reputation management, Yext enables brands to turn their digital presence into a differentiator.
MavSocial
mavsocial.com
MavSocial is a social media management solution for businesses with multiple locations and profiles. Manage all your publishing, advertising, engagement, reviews, and reporting from one centralized platform MavSocial provides the unique ability for multi-location businesses to quickly and easily create geo-targetted Facebook ads. MavSocial supports Facebook, Instagram, Twitter, YouTube, LinkedIn, Google Business Profiles, and Tumblr.
Shopper Approved
shopperapproved.com
Since 2010, Shopper Approved has helped over 25,000 online businesses collect up to 10x more ratings and reviews than any other review platform online. We're also a two-time award-winning Inc. 500 company, an official Google Review Partner, and we have an A+ BBB rating. The thing that really sets Shopper Approved apart is our unique ability to help our clients to collect up to 10x more reviews than their competitors, and then display those reviews in as many strategic locations as possible, which drives more visibility, credibility, traffic, and conversions. Unlike other review platforms, we take a holistic, highly strategic approach to reviews and other forms of User-Generated Content (like Q&A), which, when search-optimized, gives our clients to ability to drive up to 4x more traffic to their website, and up to 9x higher conversion rates on individual product pages. We also offer a Double Your Reviews Guarantee - the first of its kind in the industry. Bottom line, if you just want reviews in order to check a box, then it doesn't really matter which review platform you use. But if you want to get more traffic and conversions, and become a leader in your industry, you want Shopper Approved. We have the reputation and the results that you need to take your company to the next level. If you want to see if we're a good fit, sign up for a free demo. There's no pressure and no obligation.
LiveAgent
liveagent.com
LiveAgent is a fully-featured Help Desk and live-chat software that helps you bring personalization to your customer interactions with an all-in-one help desk solution. LiveAgent boasts the fastest chat widget on the market and is the most reviewed and #1 rated live chat software for SMB in 2024. Join companies like BMW, Yamaha, Huawei and Oxford University in providing world-class customer service. LiveAgent harnesses the power of an omnichannel universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Personalize your communication by taking advantage of our customer segmentation, automation, built-in CRM, a powerful analytics package as well as our customer knowledge base. Discover over 175+ help desk features and 200+ integrations. Start your free 1-month trial, no credit card required. 200+ Features included: -POP3 accounts -Email piping -Forwarding -Departments -Priorities -Statuses -Tags -Rules -Ticket Routing -Canned/Predefined messages -Email templates -Voice integration -Real-time website monitoring and statistic -Chats -Facebook/Twitter/Instagram/Slack integration -Knowledgebase -Live Suggestions as you type -Feedback and Contact forms -Agent rating, Gamification -Multilingual -Ticket Filters -File sharing and attachments -Chat button templates and much more. LiveAgent for Startups: Startup program is free for the first 6 months for startups that apply. This is an exclusive opportunity for startups to get access to the best customer support software in the market with no upfront costs. After the first 6 months, startups can continue using LiveAgent at a discounted rate.
VWO
vwo.com
Running an experimentation program is tricky. Whether your goal is to boost website conversion or improve user experience, there’s just so much you need to do to get things right. That’s why thousands of the world's leading enterprise brands like WMG, eBay, Ubisoft, Qualicorp, and others look to VWO for running and scaling their digital experimentation. VWO is the world’s leading web testing and conversion optimization platform that enables growing businesses to optimize their web experience across desktop, mobile, and other devices, to deliver a unique experience. Gathering user insights, prioritizing hypotheses, planning a roadmap, conducting tests, analyzing results - VWO lets you cover the whole 9 yards. VWO is thoughtfully designed for ease of experimentation. You can launch a test within minutes without any help from IT. With certifications including BS and ISO, VWO is fully GDPR compliant and provides robust security by design and default. With industry-leading 24/7 support and a 98% customer satisfaction rate, servicing a billion requests a day while ensuring 100% uptime – VWO is built for Enterprises! VWO’s global customer base includes brands like Vodafone, Samsung, Toyota, and eBay and has helped more than 4,500 brands across the globe to run over 600,000 experiments to date.
Sitejabber
sitejabber.com
Jabio, the technology behind Sitejabber, is a brand-boosting platform that enables businesses to leverage real reviews. Companies use our comprehensive, tech-enabled suite of reputation management tools to source and widely publish reviews across multiple sites and platforms – resulting in expanded visibility, more buyers, and business growth.
Vendasta
vendasta.com
Vendasta provides an end-to-end ecommerce platform to 60,000+ partners who sell digital products and services to more than 5.5 million small and medium businesses (SMBs) worldwide. These partners include marketing agencies, independent software vendors (ISVs), and media companies. The Vendasta Platform allows these groups to easily adopt new solutions from a marketplace of cloud-based technologies that they can sell under their own brand to their SMB customers. The platform provides AI-driven marketing automation, sales tools, and an integrated CRM to facilitate go-to-market. It also includes project, orders, and billing management systems to help scale through robotic process automation. SMBs are provided one login for all solutions purchased under a Vendasta customer's brand. They enjoy a single integrated dashboard with prescription, context, and tracking. Using the Business App dashboard, SMBs are able to manage the information and solutions that make their businesses successful online.
Referrizer
referrizer.com
The World's Most Advanced Marketing Automation Platform to Empower Your Local Business. Get more clients, maximize referrals, and improve your customer retention with our FREE TRIAL account. Partner up with local business owners and discover tons of premium apps and pre-built integrations to boost results even more. Signup for FREE (No credit card required).
Pluspoint
pluspoint.io
Pluspoint helps multi-location businesses and franchises to boost their local SEO to attract more organic traffic by providing automation solution for managing customer reviews. With its help, businesses can collect customer feedback through various channels including email, SMS, WhatsApp, and QR codes, intercept negative reviews with real-time alerts and get more positive reviews on major platforms like Google, Facebook, TripAdvisor and others.
Marketing 360
marketing360.com
Marketing 360® - The #1 marketing platform® for small business. Everything you need from design, to marketing, to CRM -- Fuel your brand®. Powered by Madwire® Marketing 360 is a combination of integrated marketing software (technology) and professional marketing services (talent), all provided through one powerful platform. It has everything a small business needs to grow from design, to marketing, to CRM and payments. The platform allows businesses to access and optimize their most important marketing channels from one interface, while leveraging talent in the cloud such as marketers, designers, developers, content creators and video pros to execute their marketing on demand. The platform is full-service and piloted by a certified digital marketing executive to help facilitate the brand marketing goals and objectives.
Text Request
textrequest.com
Text Request is the business texting platform built to ignite customer engagement. We’ve crafted plug-and-play messaging solutions to your everyday communication problems, so you can cut through the noise and connect with customers anytime, anywhere. Text Request is designed to scale with you, from one person handling a few conversations to thousands of employees sending millions of messages, to custom solutions built on our API. Learn more about how we help busy business leaders like you with conversational texting and customer engagement at textrequest.com.
Usersnap
usersnap.com
Usersnap is a user feedback platform designed for product teams to gather product-specific insights, accelerate user testing, and improve stakeholder feedback loops. Product teams strive for user-centric processes and rely on Usersnap to gain clarity for product decisions. Companies such as Red Hat, Erste Bank, Lego, and Harvard University partner with Usersnap to excel in their enterprise growth and operations. Usersnap is a platform to capture, organize, respond, and scale user feedback for agile product testing and instant feature validation. Here are the most popular use cases: - Website customer feedback. - Quality assurance of design and development. - Managing UAT (user acceptance testing) or beta testing. - Gathering feature requests. - In-product user research. How do you know you need a user feedback solution? Ask yourself these 3 questions: - Why are you skipping user testing and stakeholder feedback rounds? Clear bug reports with screen captures, annotations, voice feedback, and automated metadata by Usersnap can free up back-and-forth troubleshooting time and make feedback loops 30% more efficient. - Why are you only taking second-hand feature requests from Sales and CS? Bring first-hand user feedback into daily workflows with 50+ robust integrations, such as Jira, Zendesk, Slack, Asana. Empower your teams to see problems from the user's eyes to solve the right issues. - Why is the user adoption rate low? How do you explain why? Reveal the why of user behaviors with targeted and segmented interactive micro surveys that boost response rates up to 50%. Try Usersnap for free. First 15 days on us.
BrightLocal
brightlocal.com
BrightLocal is a dedicated local SEO platform. Its powerful local SEO tools and reports allow agencies and brands to improve local rankings, generate more traffic and leads from local search, and manage reviews/reputation. Over 5,000 innovative agencies and brands like iProspect, Mediacom, Hilton, and Ikea trust BrightLocal to improve their local search visibility through its industry-leading platform. These companies achieve this through BrightLocal's SEO Audits and Reports, Listings Service and Management Tools, and its Online Reputation Management solution. With BrightLocal, customers experience better local search results, a huge portion of time saved, and a cleaner way to showcase local search success to key stakeholders. Plans start from $39/month, with a free 14-day trial available with no card required. Among many awards, G2's audience of users has ranked BrightLocal as Summer 2023 software leader across a total of four categories: - Local Listings Management - Local SEO - Local Marketing - Online Reputation Management
Mouseflow
mouseflow.com
Mouseflow is a behavior analytics tool used by more than 210.000 digital marketing, UX, Product, Startups and Enterprise clients to optimize their website experiences. With Mouseflow, you can: • Find out what happens between your visitors' clicks by watching video recordings of their sessions. • Build 6 types of heatmaps for all your pages automatically to understand what is getting their attention. • Set up funnels to watch where and why your visitors drop. • Use form analytics to improve your lead generation. • Launch feedback campaigns to learn more about your visitors. • Analyze your data any way you need with powerful filtering options available in all plans. • Spend time fixing your website issues rather than finding them by filtering your visits by friction score, our machine-learning tool available at no extra cost and on all plans.
Localo
localo.com
Boost Your Client's Business With The Ultimate Local SEO Tool - Localo Empower your agency's spectrum of services with the most robust local SEO tool to skyrocket your client’s local visibility - Localo. This powerful AI-based tool is all about giving local businesses a competitive edge, attracting more local customers, and driving ROI through optimized local SEO strategies. * Suitable for all marketing agencies and freelance SEO consultants seeking a faster, more efficient way to manage their clients' local SEO. Key Features and Benefits: * Smart Tasks: Stay ahead of the competition with personalized weekly tasks and advanced insights. Improve your client's local search visibility and attract new customers. * Position Checker and Monitoring: Accurately track your clients’ Google local rankings and make data-driven decisions to enhance their visibility. * Localo AI: Our intelligent AI helps you automate and optimize Google posts, review replies, and business profile information. * Review Manager: A remarkable tool to manage and enhance your client's Google reviews. Improve customer relations and build online credibility. * GBP Protection: Safeguard your client business from unwarranted changes that can affect their local search rankings. * GBP Posts: Keep customers engaged with timely, informative Google posts. * Growth Statistics: Make informed decisions with comprehensive growth statistics. Understand local search visibility better and formulate effective strategies. * Get started with Localo today and receive a 30-day money-back guarantee, no long-term commitment needed. Your clients trust you with their digital presence; don't just meet their expectations - exceed them. Equip your agency with Localo - The Ultimate Local SEO tool and gain an upper hand in the ever-evolving digital landscape. Take advantage of our time-limited offer NOW, and let us lead your clients' businesses to local dominance!
NiceJob
nicejob.com
NiceJob help great businesses get the reputation they deserve, become top rated, and win more sales. It's a reputation marketing platform designed to help your businesses grow by attracting more leads and closing more sales. NiceJob does this by automating the process of collecting reviews and referrals from your customers and leverage them across all your marketing channels to increase your conversions, reduce your customer concerns, and help your business become top-rated. * The leading Reputation Marketing platform. * Easily become a top rated business and win more sales. * Rated and trusted by +7000 businesses. Add a Convert website to any NiceJob plan. Convert websites are guaranteed to win at least 10% more sales than your existing site, making sure your website pays for itself. With NiceJob, if you're a plumber, or a maid, or a lawyer, or some other service provider you can be the best at that thing without also having to be a marketing genius to get clients. NiceJob let your customers do the talking for you.
Famepilot
famepilot.com
Famepilot is an AI/ML-powered cloud Platform for businesses and brands to monitor and manage their customers feedback across all online (Search, Listing, Social, Review sites, and Online surveys) and offline (on-premise survey, kiosk, on tablets and paper forms) channels. Businesses of any size, from 1 location to 10,000+ locations can utilize the platform to uplift their customer experience, engagement, and reputation. We gather real-time ratings & reviews and convert them into actionable insights for businesses using AI-based recommendation engine. We believe listening to customers is the most fundamental activity to succeed in any business. Famepilot closes the sales cycle loop by asking the customer feedback post-transaction, and helping businesses responding on-time. Famepilot converts reviews into revenue. Famepilot is a strategic and thoughtful start-up in Online Reputation Space with decades of combined industry experience.
Rio SEO
rioseo.com
Rio SEO is the leader in local marketing for enterprise brands, powering the Local Experience (LX) Platform – a comprehensive, seamlessly integrated suite of turnkey local marketing and customer experience (CX) solutions that deliver impactful hyperlocal experiences at scale, across the entire brand presence. The world’s leading multi-location brands – retailers, restaurants, hospitality, financial services, healthcare, and more – rely on Rio SEO’s proven technology and local marketing expertise to drive visibility and motivated, measurable traffic online and to physical locations. Rio SEO is a PG Forsta company.
unitQ
unitq.com
unitQ is the missing link in your feedback loop, providing AI-powered insights from user feedback to help you craft high-quality products, services, and experiences. Category-leading companies like Spotify, Bumble, Pinterest, Reddit, Chime, and HelloFresh rely on unitQ to drive growth, reduce churn, and build loyalty.
BugHerd
bugherd.com
BugHerd is the world's leading visual feedback and bug tracking tool for websites. Globally, thousands of great agencies and marketing teams love it for the ease and collaboration it brings to their website projects. BugHerd has revolutionised the way agencies collect and manage website feedback from clients and internal teams. It is perfect for teams and individuals involved in website design and development. With BugHerd you can easily pin feedback directly to specific elements of the web pages. It acts as a transparent layer on the website that is visible only to you and your team. Submitted feedback and bugs are sent to a central Kanban task board that provides full visibility of the project to all stakeholders. BugHerd is a hybrid company with employees working fully remotely, from an office or a mix of the two. The company is headquartered in Melbourne, Australia.
Reviews.io
reviews.io
REVIEWS.io is a leading provider of review collection and eCommerce marketing solutions. Build your online reputation, encourage consumer loyalty, and connect your business model to market demands through genuine customer feedback. Our contract free price plans are fully customisable, and all come with industry leading innovations as standard: • Consumer trust and conversion – boost both with authentic, verified customer product or service reviews. • Automation – use customisable email templates, In-email forms or free SMS invites to drive your review campaign. • Full online reputation management – showcase reviews across the web, from product landing pages to social media, Google, Bing and more. • Content creation – convert reviews into high impact content with our easy to use the Social Proof feature. • Seller ratings – as a Google Licensed Partner, all feedback collected through REVIEWS.io contributes to your seller rating. • Brand engagement – collect powerful user-generated content with our video review tool and take customer feedback to the next level. The REVIEWS.io platform is built with the end-user in mind – easy to navigate and easy to use for both you and your customers. We also provide seamless integrations with all major eCommerce, CRM and social platforms, online loyalty programmes and a range of digital marketing solutions. With offices in the UK, the US, Germany and Australia, we’re helping brands worldwide stand out in a competitive online marketplace.
SpotOn
spoton.com
SpotOn is one of the fastest-growing software and payment companies providing the technology and support that helps local businesses—and the people that run them—to succeed on their own terms. Known for its flexible, cloud-based technology and personalized support, SpotOn offers an end-to-end platform to accept payments, boost revenue, streamline operations, and create exceptional guest experiences. From seamless and efficient point-of-sale systems to integrated management solutions built for the fast-growing enterprise, SpotOn builds technology that
URLScore.ai
urlscore.ai
Whether you're cautious about website safety before visiting, or seeking to boost your cyber threat detection, Urlscore is here to help. Use our webform or integrate our API to classify URLs and pinpoint potential risks, ensuring safer browsing experiences.
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