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Lexii is an AI customer service platform that helps businesses manage website conversations and incoming support emails through intelligent AI agents. It uses company-specific knowledge, connected tools, and live business data to provide context-aware responses while allowing human team members to review and supervise interactions when needed.
Key features include a customizable knowledge base for documents, FAQs, product information, and internal guidelines; visual, low-code integrations with CRMs, databases, and external systems; automated lead capture; and analytics for monitoring customer questions, conversations, and conversion activity. Lexii supports web and email agents that share the same knowledge and tools, and can detect and respond in multiple languages.
The platform is designed for customer support automation, email management, website assistance, and lead qualification. Lexii states that data is hosted on European servers, with GDPR-focused privacy controls, data export and deletion options, and no third-party data sharing.
Disclaimer: WebCatalog is not affiliated, associated, authorized, endorsed by or in any way officially connected to Lexii. All product names, logos, and brands are property of their respective owners.
