Knock

Knock is a multifamily property management CRM platform designed to streamline operations and enhance efficiency for property managers. It offers a range of tools to monitor leads, track performance trends, and benchmark progress, making it easier to find new clients and engage renters effectively. The platform is user-friendly and integrates well with other software solutions, such as SalesMail, to provide a seamless experience in managing communications and activities.

Key features of Knock include lead monitoring tools, which help in categorizing and prioritizing leads based on various criteria. This allows for timely and personalized follow-ups, improving the chances of converting leads into leases. Additionally, Knock supports workflow automation, enabling teams to automate tasks like recording conversation details and setting reminders for follow-ups. This centralizes communication and reduces administrative time, allowing teams to respond more quickly and accurately to inquiries and issues.

Knock also aids in improving tenant relationships by tracking tenant preferences and history, enabling more tailored services and quicker resolution of issues. It supports better vendor management by keeping all relevant details of vendors and work orders in one place, making it easier to manage contracts and share updates with stakeholders. Overall, Knock helps property managers optimize their operations, enhance customer satisfaction, and improve business outcomes through efficient management of leads, tenants, and vendors.