Kelma is an AI-powered customer chat agent for websites. It learns from your website, PDFs, links, and written content to answer visitor questions in real time and in the visitor’s language. Businesses can configure the agent’s name, colors, avatar, welcome message, suggested questions, tone, and permitted topics to maintain a consistent brand experience.

Kelma supports website chat integration through a lightweight widget or inline iframe and can be added to most website builders with minimal technical setup. Its features include content-based responses, lead capture forms, conversation transcripts, email and browser notifications, human handoff, and inbox-based chat management. Businesses can also connect scheduling tools such as Cal.com or Calendly to book meetings directly within the conversation, while sentiment, intent, summaries, and usage statistics provide insight into visitor needs. Integrations and webhooks support connections with CRM, help desk, communication, e-commerce, and automation platforms.

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