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Kalyvox is an AI phone answering service that helps businesses manage incoming calls when they are unavailable, busy, or outside business hours. Its AI phone assistant answers callers, understands their requests, provides information from a customizable FAQ, qualifies leads, identifies priorities, and transfers calls when needed. Each conversation can generate a structured call ticket with a summary, transcript, caller details, and requested follow-up actions.
Kalyvox supports automated appointment scheduling through Google Calendar or Microsoft Outlook, allowing the assistant to check availability and create appointments during a call. Businesses can receive email or SMS notifications, manage calls and tickets from a central dashboard, and connect qualified call information to CRM systems, spreadsheets, Slack, and other services through Zapier. The platform also offers configurable voice assistant settings, business rules, call scenarios, API access, and optional integration with ChatGPT for querying call data in natural language.
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