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Horilla is a human resource management and CRM application designed to centralize core HR processes and customer relationship activities in a single platform. It is available as a cloud-based solution and as a mobile app, enabling teams to manage employee data and CRM workflows from different devices.
The app supports a range of HR functions such as employee information management, attendance and biometric integration, leave tracking, reimbursement and encashment handling, and performance-related workflows. It provides features for structuring employee records, configuring allocation and department views, and maintaining organized HR data across the organization. Biometric capture and related configurations are supported to help streamline time and attendance tracking.
On the CRM side, Horilla includes tools that integrate with common sales and support processes. Its feature set is oriented toward managing contacts, opportunities, and interactions, and it is frequently used alongside platforms such as Salesforce for tasks like data integration, automation rules, and workflow optimization. The application is open source, which allows organizations and developers to review, customize, and extend its capabilities to match specific HR and CRM requirements.
Horilla focuses on combining HR software and CRM software in one environment, helping businesses reduce fragmented tools and maintain consistent data. It is suitable for teams looking for centralized employee management, structured customer relationship tracking, and configurable workflows that can be adapted to different organizational policies and operational processes.
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