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Guestara is a guest management platform for hospitality businesses, designed to support guest communication, mobile check-in and checkout, upselling, payments, and review management in one centralized system. It is intended for hotels, resorts, vacation rentals, and similar properties that want to streamline guest operations across the full stay cycle, from booking to departure.
The platform includes tools for guest messaging through channels such as WhatsApp, SMS, and email, along with AI-assisted replies, unified inbox management, and automated guest journey messaging. It also supports online registration, ID collection, signatures, payment handling, and digital check-in workflows that reduce front-desk manual work.
Guestara also offers upselling features for add-ons and ancillary services, helping properties present personalized offers at different stages of the guest journey. Additional capabilities include smart checkout, eFolio delivery, payment collection, guest feedback tracking, and review generation. The app is positioned as a hospitality software solution focused on improving guest experience, operational efficiency, and revenue management.
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