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FRIDAI is an AI-powered customer service and social media automation platform designed for businesses, brands, and creators. It helps manage customer conversations, social media comments, marketing interactions, and content publishing across platforms such as Instagram, Facebook, LINE, WhatsApp, Threads, Telegram, LinkedIn, Discord, TikTok, YouTube, and X.
FRIDAI Chat provides automated customer support using a customizable knowledge base and natural language understanding. It can respond to questions, handle multi-turn conversations, maintain consistent brand communication, and support chat-based booking and appointment management. FRIDAI Social assists with automated comment replies, comment-to-direct-message workflows, audience engagement, and lead generation. FRIDAI Post supports content planning, scheduling, asset management, and publishing across multiple social media platforms.
The platform can generate a knowledge base from websites, URLs, documents, posts, comments, and private messages, helping businesses organize information for AI-assisted responses. With multilingual support for more than 100 languages and centralized cross-platform messaging, FRIDAI provides tools for AI customer service, social media management, marketing automation, appointment booking, and business lead development.
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