Fixably

Fixably is a cloud-based service management software that helps you automate repair processes. We automate 80% of the repair workflow so that you can reduce your turnaround times, improve service experience, and increase customer satisfaction levels. Our smart workflows, based on millions of repairs logged in our system, help you manage repairs efficiently. Apple authorized providers will have the additional benefit of GSX (Global Service Exchange) API integration. Handle logistics, inventory, payments, and more on a centralized platform, saving time on each. Your managers can set up customizable workflows, track repairs, and use the auto-fill functionality to enter data. Fixably allows technicians to communicate with customers via emails or text messages, and manage service contracts with a few clicks. Gain insights into client and third-party orders through customizable reports. Organizations can monitor revenue and the number of received or closed repairs daily, weekly, and monthly via real-time reporting dashboards. Service professionals can manage POP, CLC, WCR, and other files, automatically generate purchase invoices, and translate customer documents into multiple languages. Businesses can also create white-label self-service portals, enabling customers to access communications and payment details at any time. Our point-of-sale (POS) is designed for repair and service providers and integrates seamlessly with repair management. Stay efficient with data import/export, purchase ledger automation, SMS gateway, robotic workflows, and more.