Fieldman

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Fieldman is a cloud-based asset and work management platform for utilities and local governments, enhancing field operations with real-time data and offline capabilities.

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Fieldman is an Asset & Work management platform built for utilities, utility vendors, and local governments to manage fieldwork and all infrastructure assets. Born on the Web & Cloud, Fieldman offers a user-friendly and low-friction SaaS technology solution that any employee, regardless of their age and level of technology experience, can use. It equips field workers and crews with a progressive Web App that works offline. It recognizes the abundance of valuable data that cities and municipalities have dispersed across various systems and offers a solution that extracts data from all available sources and presents it as a unified picture on its unique dashboard. With this dashboard, any employee can easily comprehend the current status of a city's infrastructure, enabling them to make informed and accurate strategic decisions. Key features of Fieldman include: * 100% cloud SaaS customizable platform * A user-friendly and low-friction technology * Progressive Web App that works offline * Unique customizable dashboard * Customizable workflows Fieldman is not a large international corporation with thousands of clients and employees, where clients often struggle to be heard and understood. As an agile American company, its top developers personally supervise every project. It strives to be a cooperative and reliable partner, always available to provide help and support.

Fieldman is a comprehensive field service management solution designed to enhance operational efficiency and customer satisfaction in utility projects. The platform offers a range of features that streamline field operations, including offline capabilities that allow technicians to capture photos, videos, and record coordinates without needing a constant internet connection. This ensures continuous workflow and real-time data synchronization, reducing downtime and improving job completion rates.

One of the key features of Fieldman is its real-time verification capability during meter installations. Technicians can confirm not only the physical installation but also ensure that meters are correctly communicating with Advanced Metering Infrastructure (AMI) systems. This feature helps prevent billing errors and unnecessary return visits, enhancing customer satisfaction and resource allocation.

Fieldman also includes a self-service appointment scheduling system, allowing customers to book appointments directly into the field service calendar. This integration ensures seamless alignment with technician availability and project timelines, resulting in smoother workflows and improved customer experience. Additionally, the app supports IoT integration, enabling predictive maintenance through continuous monitoring of equipment health. This proactive approach helps utilities detect issues before they occur, optimizing maintenance schedules and reducing downtime.

By leveraging these capabilities, Fieldman helps utilities improve operational efficiency, enhance customer satisfaction, and ensure that field teams are equipped with the tools needed to succeed. The platform's focus on real-time data validation and seamless integration supports more accurate billing and reduced operational costs, making it a valuable tool for managing complex field service operations.

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Categories: BusinessField Service Management Software

Website: fieldman.co

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