Page 3 - Top Dovetail Alternatives
Lyssna
lyssna.com
Lyssna (formally UsabilityHub) is a remote user research platform that allows companies to recruit, research, interview and understand their audiences so they can create better experiences. The best teams use Lyssna so they can deeply understand their audience and move in the right direction — faster.
GetCurious
getcurious.io
GetCurious enables product companies do deeper user research, faster The product allows product teams to gather insights through video, audio and screenshare while participant is using target web/app/prototype Rapid recruitment of participants can be done through UserStudy’s participant panel, so that teams can focus on generating insights
Savio
savio.io
Track feature requests to drive expansion and retention revenue. Centralize feature requests in one place with no workflow disruption. Track feature requests from Intercom, Help Scout, Slack, and more. Founders, Customer Success, and Product Management teams track voice of customer requests to delight customers, reduce churn, and drive upsells.
Condens
condens.io
Condens is a software tool that makes storing, analyzing and sharing user research data easier, faster and more enjoyable. With a special focus on ease of use and fast onboarding, you can get started with Condens in a few minutes. Main advantages are: • Getting from raw data to insights faster • Collaborating with colleagues on qualitative data analysis • Easy sharing of research findings online • Building a UX research repository Key features: • Automatic transcription, video clips and highlight reels • AI-assisted tagging • Organizing evidence with affinity clusters • Build and manage your participant panel • Dedicated Stakeholder Repository for colleagues to find past research
Saber Feedback
saberfeedback.com
Simple and flexible feedback tool that sits on your website Open lines of communication with your customers so you can solve problems and boost engagement. Discover urgent bugs, improve your user experience, and make your content QA smoother. All with a simple feedback button you can add to any web page. Screenshot functionality included.
RapidUsertests
rapidusertests.com
Rapidusertests.com is an online usability service which enables companies to perform quick and easy optimization of their websites and apps. For 69€ per tester, product managers, marketeers and ux designers can get usability feedback to their website or advertisments. Due to an innovative screen recording technology, a hand-picked panel of test users, and a test creation process designed by usability experts, insightful usability tests can now be conducted quickly, pragmatically and cost-effectively.
Kantar Marketplace
kantarmarketplace.com
Kantar Marketplace is an automated market research platform designed for insights professionals, marketers and agencies who want to test, learn and move faster. The platform is built on a foundation of industry-leading expertise and proven methodologies, delivering results in hours, not days. It features a range of consumer insights tools including both survey and AI-based research solutions. Our best-in-class analytics dashboards give you control of your view, so you can interpret your results effortlessly. Compare results across tests or versus our norms. The platform is built to flex with your needs, so you can tap into the right amount of support for each project, choosing from self-serve, guided self-serve and expert service options. Available in 70+ markets worldwide.
Hubble
hubble.team
Hubble is a unified user research software for product teams to continuously collect feedback from users. Hubble offers a suite of tools including contextual in-product surveys, usability tests, prototype tests and and user segmentation to collect customer insights in all stages of product development.
Ethnio
ethn.io
Ethnio is a UX research recruiting, scheduling, incentives, and participant management CRM. The most powerful user research CRM, Ethnio was built by UX Researchers to cover all your research operations needs
NEXT
nextapp.co
NEXT is an AI-powered product discovery platform that turns customer interactions into product insights. NEXT collects customer interactions, accurately understands these interactions, and delivers evidence-based insights teams use to validate day-to-day product decisions and big-picture ideas. The result? - Build better products. - Accelerate time to product market-fit. - Spend up to 50% less on development costs Deloitte, Autodesk, Bosch, and hundreds of other organizations use NEXT to bring their customers into every decision. For more information, visit www.nextapp.co
Wynter
wynter.com
Wynter gives you feedback from your target customers. Learn what your B2B SaaS ICPs: ⦿ think and want, what are their pains, desired gains, and jobs-to-be-done ⦿ how your marketing and product messaging is resonating with them Wynter helps B2B companies speed up market feedback loops and convert more best-fit customers. It's the fastest way to discover how people in your target market think and how your messaging is resonating with them. Verified B2B audiences: target by job title, industry, company size. Set up tests and buyer surveys in minutes, results in 12-48 hours.
RhetorAI
rhetorai.com
RhetorAi is an AI tool that conducts user interviews to help companies achieve product-market fit faster. It allows for 24/7 availability and provides valuable insights like an AI product researcher. The tool can conduct hundreds of interviews a day and store transcripts for easy access. Rhetorai goes beyond surveys to help with tasks such as prioritizing features, getting design feedback, and understanding user journeys.
Sleekplan
sleekplan.com
Unlock the Power of User Feedback. Sleekplan is an all-in-one customer feedback solution enabling businesses of all sizes to cover the whole feedback loop from end to end. Therefore, it is on a mission to improve what's currently available in the world of customer feedback tools. Sleekplan is used to track feedback and suggestions, as well as prioritize new features and notify customers about recent updates and announcements, both in-app and standalone. Sleekplan helps all-size companies to cover the whole feedback loop from collecting feedback and discussing ideas to prioritizing new features and notifying customers about recent updates and announcements.
Sprig
sprig.com
Sprig is a user insights platform that empowers product teams to build exceptional products with rich and rapid user insights. Next-generation product teams like Dropbox, Notion, and Loom improve their product experience with Sprig’s suite of insights tools: 1. Surveys: Listen and learn from targeted users right within your product. 2. Replays: Capture clips of your user sessions alongside their in-product feedback. 3. AI Analysis: Turn user feedback into product opportunities with GPT-powered AI. Sprig is based in San Francisco, CA and backed by Andreessen Horowitz, Accel, First Round Capital, and Figma Ventures.
Macorva
macorva.com
Macorva's AI-powered platform is revolutionizing the way businesses handle performance management, feedback, and customer satisfaction. Its solutions bring together frictionless feedback, advanced analytics, and artificial intelligence to transform insights into targeted resources and response plans that help the organization make the most of its experience data. Instead of getting bogged down in data, it uses Radiant AI to free up time and focus more on actions that create impactful change. From connecting every employee and manager with proven next steps to closing the feedback loop and improving outcomes, Radiant AI is the personal coach in driving better employee and customer experiences. Macorva EX is an advanced, AI-powered employee experience platform, with surveys, pulse checks, engagement scoring, benchmarking, driver analysis, eNPS, 360° feedback, and more. It effortlessly builds dynamic, mobile-friendly, engaging feedback experiences and unlocks key insights with automated, intuitive reports. It spends less time on analysis and more time taking action with Radiant AI by connecting every employee and manager with proven next steps to close the feedback loop and improve outcomes. With features like SMS survey notifications and the ability to identify standout employees, Macorva EX empowers it to better manage the team, recognize silent superstars, and mitigate flight risks. Macorva CX provides engaging omnichannel customer experience (CSAT/CES), brand experience (Net Promoter Score), product experience, and digital experience surveys to capture actionable insights throughout the customer journey. It makes detailed custom dashboards in a few seconds and generates AI reports to spot trends and identify outliers. Its advanced AI even creates personalized communication scripts to respond to every individual survey. It gets higher response rates with mobile-first surveys and boosts the online reputation effortlessly with AI-generated social reviews. Macorva CX provides a deeper understanding of the customer's journey, helping to improve their experience and the business. Macorva MX is designed to streamline the management process and boost team performance with AI-generated resources and centralized storage for all employee performance data. Its platform listens and learns from the data, incorporates company objectives and cultural values to automatically generate performance reviews, development plans, OKRs, SMART goals, and more. These AI-generated features save the manager over 100 hours per year, enabling informed decisions and driving performance to achieve the company's goals. Macorva seamlessly integrates with over 80+ HRIS and CX platforms, streamlining workflows and simplifying data management by automatically syncing employee and customer information. Its entire interface supports multiple languages and full localization.
CustomerGauge
customergauge.com
The Account Experience software automatically captures and distributes feedback from your accounts including non-survey data to front-line managers in real time to help them reduce churn, drive up-sells and close new business with promoter-based referrals. CustomerGauge is a B2B customer experience management platform that enables clients to: - Collect customer feedback from multiple stakeholders in an account - Create custom dashboards for displaying real-time results - Set goals and targets for closing the loop with customers - Segment customer insights by region, product, facility, and more. - and align employees CX-related business initiatives CustomerGauge is also the first and only customer experience management solution that automatically combines customer insights with revenue data. This allows CX managers to: - Identify and prioritize the most impactful customer experience improvements - Forecast the impact of future CX improvements across the customer journey - and report on the ROI of valuable customer experience initiatives
Retently
retently.com
Retently is a leader in the customer experience management industry. It helps both Customer Experience and Product teams to better understand their customers and take feedback-based actions. * Customer Feedback: Automatically collect feedback from every customer at any point in the customer journey with its easy-to-personalize and quick surveys, which display as personalized conversations that generate higher-than-average response rates. * Customer Retention: Increase customer retention by automating follow-up messages with at-risk accounts or setting up internal notifications to ensure that the appropriate team is notified and can take the necessary action to prevent churn or an unflattering online review. Additionally, use its auto-replies to transform a great NPS score into a sparkling online review that will boost visibility and online performance. * Analyze & Predict: Analyze sentiment, easily spot trends, and understand the key drivers impacting CX. Gain a better understanding of how clients feel about the product and predict future behavior.
BuildUX
buildux.com
BuildUX is a first-of-its-kind, comprehensive SaaS platform that empowers UX Heads, Architects, Researchers, Designers, and Product Decision-Makers to collectively create better, faster UX strategies. Through our first intuitive tool, the Persona Mapper, we enable UX teams to create, present and compare up to 10 user personas in a single view, align product teams around personas, extract insights through comparative analysis of diverse personas to make informed decisions on product feature prioritization and design.
UserPeek
userpeek.com
UserPeek emerges as a powerful tool for conducting remote usability tests, providing a platform that records authentic user experiences with various products. This intuitive tool gives an unfiltered view of the user journey, made even more effective by its advanced tagging and annotation capabilities, simplifying and accelerating UX assessments. One notable feature of UserPeek is its diverse and inclusive panel of testers, carefully curated to reflect a broad spectrum of target demographics. This enables a comprehensive understanding of user behavior and preferences. For optimizing user testing efficiency, UserPeek includes an automated speech-to-text transcription feature, allowing for immediate comprehension of user feedback. UserPeek's unique Highlight Reel feature allows users to craft compelling presentations with key clips from user testing videos, thereby fostering a concise and impactful representation of crucial user interactions and observations. UserPeek serves as a multifaceted tool ideal for various departments, including design and marketing. It fosters swift decision-making and provides valuable data for product improvements through its effective data collection and analysis methodology. Being a significant player in the realm of remote user testing, UserPeek is revolutionizing the way businesses understand and cater to their users' needs
CoNote
conote.ai
CoNote transcribes, analyzes, and organizes your qualitative research while you collaborate with your team.
Rally UXR
rallyuxr.com
Rally's ReOps Platform enables teams to talk to their users safely and at scale. Rally UXR is a User Research CRM that enables Research and Product teams to recruit, manage and conduct research directly with their users.
Purlem
purlem.com
Strengthen relationships with your customers by creating a unique webpage for every person on your list, allowing you to engage with them on a personalized 1:1 level. We are a simple, cost-effective bridge to the brave new world of personalized marketing.
PickFu
pickfu.com
Create polls to test your product designs, images and copy to find out which version your target market likes best. Whether you’re an Amazon seller, e-commerce store, mobile app developer, book author, or entrepreneur, PickFu can help you make data-driven decisions. Here are just some of the ways you can PickFu: Get feedback on a business name before going to market. Make sure your logo is sending the right message. Test your ad copy before campaigns begin. Improve your website layout or mobile app UI. Validate product ideas and designs before going into production Interested in helping us bring market research to the masses?
Great Recruiters
greatrecruiters.com
Great Recruiters is the only candidate experience and reputation management platform specifically designed for recruiters and staffing firms. With Great Recruiters, you can: - Easily capture real-time candidate feedback - Elevate recruiter performance and improve candidate experience - Supercharge your brand and take control of your reputation
Experience.com
experience.com
Since 2015, Experience.com has been committed to providing world-class AI-powered online reputation, reviews, and presence management solutions, helping companies and professionals enhance their online presence, and customer & employee engagement. With a joint mission to help millions of organizations evolve and improve, Experience.com’s integrated SaaS platform continues to lead the industry at the forefront of digital marketing innovation.
Forsta
forsta.com
Forsta, a Press Ganey company, powers the HX (Human Experience) Platform – a comprehensive Experience and Research Technology platform that breaks down the silos between CX (Customer Experience), Employee Experience (EX), Market Research – so that companies can get a deeper, more complete understanding of the experiences of their audiences. The HX Platform gathers and analyzes data, and translates the findings into shareable actions to inform decision-making and drive growth. Forsta’s technology, combined with its team of expert consultants, serves organizations across a variety of industries including financial services, healthcare, hospitality, market research, professional services, retail and technology. Forsta is recognized as a Leader in the 2021 Gartner® Magic Quadrant™ for Voice of the Customer. For more information, visit www.forsta.com.
Survicate
survicate.com
Survicate is an intuitive yet powerful survey software, perfect for collecting continuous customer insights at scale and across multiple channels. Measure customer satisfaction (CSAT) and Net Promoter Score (NPS) effectively and gather crucial feedback on your website, product, and mobile app with Survicate to better understand your customers' needs. Why choose Survicate? - Easily create customized surveys to start receiving customer feedback within minutes - Run targeted surveys across various channels: email and link, on your website, in-product, or in mobile apps. - Integrate Survicate with your existing tools like Hubspot, Salesforce, and Mailchimp through one-click, native integrations for a more holistic understanding of your customers. - Capture partial survey responses and strategically target your surveys to engage the right audience at the optimal time, increasing response rates and ensuring more relevant insights. - Analyze customer insights using AI, which sorts feedback into clear topics and categories, so you can make informed decisions faster. With Survicate, you can: - Get constant streams of insights from your customers from multiple touchpoints to better understand their needs and preferences . - Learn what customers think of your website, app, product, or customer service and get data to validate your ideas. - Automate continuous feedback collection to track and improve key metrics over time. - Act on feedback to increase customer satisfaction and loyalty, build better products, and develop more effective marketing strategies Transform customer insights into growth opportunities with Survicate.
WEVO
wevo.ai
WEVO is a UX research platform that uncovers insights with significantly less effort than typical tools. Research, product and marketing teams get synthesized quantitative and qualitative insights, scores and benchmarks with less than 30 minutes of effort. Using your target audience, WEVO is the only tool that pinpoints conversion roadblocks and provides recommendations to increase website conversion Pre-Live.. WEVO’s statistically significant feedback de-risks their decision-making, delivering the confidence to build valuable customer experiences. Create the right customer experiences faster with more accurate user feedback.
Olvy
olvy.co
Olvy is an AI-powered feedback management tool that transforms user feedback into actionable insights for product teams. With deep analysis and real-time communication, Olvy keeps users at the core of your product development. It's your key to creating products that users love and ensuring their needs are met.
Kraftful
kraftful.com
Kraftful gives you deep AI analysis of user feedback to learn what your users need and how to make your product delightful.