Page 3 - Top Custify Alternatives

SmartKarrot

smartkarrot.com

SmartKarrot allows Customer Success and Account Management teams to handle your Customer Growth (Expansion & Retention) and Scaling Growth operations efficiently (through Intelligence & Automation). 1. Built on a foundation of Augmented Intelligence, SmartKarrot proactively handles complex use cases around Expansion & Retention. Across multiple products, service lines and geographies. 2. SmartKarrot's Intense focus on Automation & Playbooks allows its customers to scale efficiently. 3. SmartKarrot's New Age Design with a PLG mindset allows for a great experience for users. 4. SmartKarrot's unlimited user packages allow its clients to become truly Customer Centric, and enables great alignment within teams.

Cust

cust.co

Elite Customer Success teams get better with Cust AI agents. AI agents enable CSMs to get to know even your smallest customers. Turns these insights into personalized success plans. Recommends the next best action across the customer journey. Cust is an autonomous customer success platform that makes high-touch experience possible for smaller customers. The platform gives companies AI agents that proactively get to know their long-tail customers. Turns these insights into a personalized success plan. Influences their decisions across the full customer journey - from onboarding to renewal.

Revver

revverdocs.com

Revver, formerly known as eFileCabinet, is the pioneer of solutions that help companies digitize and automate their document-dependent work. The company’s award-winning and category-redefining platform, also called Revver, transforms document-dependent work from a burdensome task to a powerful source of growth and positive impact for organizations of all sizes and across a broad range of industries. With strengths in organization, findability, automation, collaboration, and security and compliance, Revver empowers teams to efficiently and effectively handle all aspects of document work. Revver is a document management solution that combines advanced OCR, secure file sharing, and powerful workflow automation tools to transform how businesses deal with paperwork. Revver can recognize any document type, so when they’re scanned or uploaded, the system knows what to name it and where to file it. With strengths in organization, findability, automation, collaboration, and security and compliance, Revver empowers your team to handle all aspects of document work. Revver is a document management solution that combines advanced OCR, secure file sharing, and powerful workflow automation tools to transform how your business deals with paperwork. Revver can recognize any document type, so when you scan or upload it, the system knows what to name it and where to file it, and can retrieves it in an instant, so you don't have to deal with the setbacks of lost or misplaced documents. Share documents with coworkers and clients alike with encryption-backed file sharing and complete documemnt tasks with Revver's native eSignature and one-click approvals. Coupled with intuitive automation and compliance tools, and Revver is one of the most comprehensive, all-in-one business applications on the market. Additionally, Revver's award-winning support helps you with your software implementation every step of the way, so you can get the most out of your document management solution.

Arrows

arrows.to

Customer-facing onboarding plans that attach to deals & tickets inside HubSpot. Are you waiting on your customers to complete their onboarding? Stop waiting. Arrows is the tool for onboarding, sales, and success teams to close revenue faster and create happy customers. Reduce time to value, increase adoption, and unlock growth. Customers always know what’s next on their path from signed up to successful and your teams stay focused on their most valuable work with workflow automations, email reminders, and in-depth reporting.

Content Snare

contentsnare.com

Content Snare is the simple way to onboard clients, collect documents and get answers without the endless back and forth. Intuitive and dead-simple to use, it's your single source of truth when gathering information from clients. Stop getting lost in email, messy client portals and confusing spreadsheets. Loved by 1200+ companies worldwide, including accounting firms, marketing agencies, and professional services. If you need your clients to send you information, Content Snare can help.

ChangeEngine

changeengine.com

Elevating People leaders to deliver the employee moments that matter most. The challenge people leaders face is that the employee experience design process resides across distributed teams, disparate HR systems, and in many cases, spreadsheets & powerpoints. Once people programs are launched, there’s an initial buzz, then they get swept underthe rug in sixty days and it’s onto the next burning need. Creating & executing best-in-class people programs to treat employees like internal customers is extremely manual and time-consuming—they include many moving parts such as goals, branding, content, communications, timeline, rewards, and ROI. In the hybrid workplace, there’s no effective way to manage this. We’re here to change that—our goal is to elevate the role of people leaders everywhere and help them to sustain their people program utilization over time. We’re empowering them to showcase the impact of the people org to their leadership team & board while helping them to get executive buy-in and unlock more budget internally to experiment & run innovative people programs.

Supahub

supahub.com

Supahub is a free customer feedback tool to collect, manage, and prioritize feature requests. No more lost or ignored feedback. Unlike traditional methods of collecting feedback through email or chat, Supahub saves you valuable time by consolidating conversations and emails into a centralized platform. With Supahub boards, you can create a dedicated space for feedback on specific topics such as feature requests, bug reports, blog topics, and FAQs. Boards can be either public or private, enabling teams to manage feedback internally if needed. With Supahub, you can easily follow up on feedback by commenting on posts and updating their status as

Velaris

velaris.io

Velaris is the all-in-one customer platform that helps you position customers for success and sets your operational cadence in place. Understanding your customers has never been this easy, or, dare we say it, fun.

Upollo

upollo.ai

Knowledge is everything – get a full 360° view of your prospects. Upollo analyzes everything your users have done in the past in order to give you actionable insights. Upollo accelerates subscription business growth by predicting who is going to churn, convert, expand and why. They analyze over half a billion dollars in subscription revenue, billions of events for tens of millions of users and provide these internet scale learnings to subscription businesses all over the globe. Customer success teams use Upollo to find and act on churn before it happens and identify expansion opportunities, sales and marketing teams use it to find the right opportunities and how to turn them into additional revenue.

Flowla

flowla.com

Flowla is the new way of engaging your prospects with digital personalised journeys, where your content is consumed in a fun and engaging way and conversations start naturally… Whether you’re in; - Sales and closing deals , - Success and onboarding new clients, - Recruitment and wowing candidates, - or any other role where you’re building momentum and appetite, try Flowla to stand out from the crowd and move faster

Feefo

feefo.com

Feefo is more than a typical reviews company. Why? Because it collects reliable and constructive reviews from confirmed customers that businesses can use to truly discover what they’re doing right and where they can improve. Feedback that tells consumers what people like them feel about different products and services too. It supports 6,000+ brands in creating transparent, loyal relationships and delivering exceptional services that their customers can depend on—every time. Its bespoke artificial intelligence, smart profiling, review, and compliance solutions help boost client sales, grow customer bases, and cut churn. As a Google Partner, its clients can also improve their search and paid conversion rates. Feefo is proud to work with companies, large and small, from household names to local heroes. It is equally delighted to be trusted by millions of consumers worldwide.

ChurnKey

churnkey.co

You focus on product and growth. Churnkey will handle retention for them. You can use Churnkey to supercharge every part of customer retention and optimize your company’s growth: personalized cancel flows that keep subscribers, recovering failed payments, and informing customer-driven product development. Churnkey is a retention automation platform that reduces churn, facilitates payments, and drives more revenue for companies built on recurring revenue. Their platform makes it easy to quantify retention opportunities and implement retention flows for voluntary churn/cancellations, failed payments, reactivations, and more. Their slate of products includes personalized cancellation flows, failed payment recovery, reactivation campaigns to win back customers, retention analytics, and more. They specialize in helping self-serve subscription offerings such as SaaS companies, consumer memberships, nonprofits, news/media publications, and streaming companies.

Setuply

setuply.com

Setuply's AI-powered client onboarding and lifecycle management platform is purpose-built to accelerate revenue recognition and reduce solution delivery costs, helping transform new clients into loyal brand champions. The Setuply platform natively integrates project management, client engagement, PSA, secure data staging, and more into a cohesive solution that addresses every aspect of client onboarding and lifecycle management. Rich integrations facilitate seamless transitions within client organizations—from sales to onboarding to client success—and works in step with third-party operating partners. Setuply is an ideal solution for providers aiming to streamline and scale their client onboarding and lifecycle management processes. We serve a broad range of B2B markets, including human capital management (HCM), InsureTech, ERP, GovTech, FinTech, RegTech, and medical software. Access the automation and tools to make onboarding scalable, improve your team's capacity, and keep historical data secure, making the process enjoyable for clients every step of the way.

Ascendr

ascendr.co.uk

Ascendr is an online customer onboarding tool designed to help ISVs effectively manage and onboard their customers. It's the perfect tool for customer success managers, project managers, implementation consultants, and systems analysts who need a way to break down complex projects into clearly defined deliverables. With Ascendr, you'll have access to a beautiful customer portal where you can share information and activity in real time with your customers.

Motion.io

motion.io

Motion.io makes client work scalable. By seamlessly integrating automated workflows, file sharing, e-signatures, and client communication into white-labeled portals your team can manage in a centralized dashboard, Motion.io provide a single home for client projects. - White-labeled portals: Fully customize portals to your business’s brand for a seamless experience. Send emails directly from your business address and set up a custom domain for portals. - Embeddable tools: Connect 1000s of external software tools directly to Motion.io so customers can schedule appointments, make payments, and more without leaving their portals. - Loginless access: Simple and secure, clients access their portals by clicking a magic link sent to their email – no account or login required. - Client tasks: Motion.io’s client tasks replace back-and-forth emails and automatically notify customers of whatever you need them to do. - Project progress tracker: Like a pizza tracker, but for client projects. Clients can monitor milestones to understand the status of their project and what is required of them to move to the next stage. - Built-in automations + Zapier integration: Use built-in automations to eliminate manual tasks and streamline client and team collaboration in your Motion.io projects. Create Zapier workflows to connect Motion.io directly to other tools your business uses. - Easy project management: Manage both internal and client-facing tasks in one place. - Project templates: Use project templates to quickly set up new projects without starting from scratch. - Projects dashboard: This dashboard provides your team with a quick way to access the status, activity, and other important information about each project you manage in one centralized view.

BigSteps

bigsteps.io

The customer onboarding and implementation software your team need to deliver projects on time, accelerate TTV, and increase customer stickiness

Stagebase

stagebase.com

Stagebase is a simple-to-use yet robust tool for client success, implementation, and customer onboarding teams. Our platform improves onboarding times and ensures a great experience for customers while holding both customers and employees accountable. Through improved processes, better customer engagement, and memorable experiences, you’ll maintain better customer relationships, increase retention, and scale your business.

Along

alongspace.com

Along is a collaborative workspace for complex B2B sales. Like a virtual desk between sellers and buyers, the tool connects all stakeholders in a single interface. A shared task list (Mutual Action Plan) is used as a central guideline for all content as well as participants or other information of the deal. Using tracking and analytics, sales reps get completely new insights into the buyer behaviour and can better understand at which point they have to optimize or why prospects are churning. On top of that, the tool allows c-level managers to generate deeper knowledge about the performance of their own reps and use this information to build repeatable and scalable processes.

Tallyfy

tallyfy.com

Tallyfy eliminates chaos from your business processes. It's beautiful workflow software that turns your daily tasks and approvals into automated, repeatable processes – freeing up your time. Customers use Tallyfy to track any repeatable process. We can also help you run client-facing workflows - where your client needs to track a process (for a conflict-free experience) and also complete actions at their end with automated reminders to all.

CogniSaaS

cognisaas.com

CogniSaaS is a customer-centric onboarding and implementation platform that helps enterprise SaaS businesses achieve faster time to value. It minimizes the usage of silos of tools; improves collaboration with customers and internal stakeholders; tracks and prioritizes hundreds of projects for value delivery through data visualization, visibility, and accountability.

Opiniator

opiniator.com

Opiniator is a customer feedback and recovery platform for brick and mortar businesses that captures on-the-spot ratings and comments from real customers using their own mobile phone at any time throughout their experience, then tracks any issue until resolution.

Mobileum

mobileum.com

Mobileum is a leading provider of Telecom analytics solutions for roaming, core network, security, risk management, domestic and international connectivity testing, and customer intelligence. More than 1,000 customers rely on its Active Intelligence platform, which provides advanced analytics solutions, allowing customers to connect deep network and operational intelligence with real-time actions that increase revenue, improve customer experience, and reduce costs. Headquartered in Silicon Valley, Mobileum has global offices in Australia, Germany, Greece, India, Japan, Portugal, Singapore, UK, and United Arab Emirates.

Market Force

marketforce.com

Market Force Information (Market Force) provides location-level customer experience management solutions to protect your brand's reputation, delight customers, and make more money. Founded in 2005, it continues to grow its global presence with offices in the United States, Canada, the United Kingdom, France, and Spain. It is proud to serve over 350 clients ranging from Fortune 10 brands to emerging brands with high growth potential. Its clients' success is its own, and with that comes a deep commitment to helping each client optimize growth for every location.

Invarosoft

invarosoft.com

Invarosoft helps MSPs and IT Departments deliver a better customer & employee experience by replacing email support with IT Support panels.

humii

humii.co

humii is changing the game in online retail customer experience. As Australia’s leading authority and powered by a nation-wide network of mystery shoppers, humii provides retailers and brands with unbiased, actionable insights to deliver amazing online shopping experiences. Through proprietary customer experience analysis, market-leading qualitative insights and direct competitor benchmarking, retailers are empowered to convert and retain more customers than ever.

CXFacts

cxfacts.com

CXFacts (fka BuyingTeams) is a fintech company working on enhancing feedback and collaboration between banks and corporate customers. It has co-created the digital collaboration tool of the future together with banks and corporate treasuries to enhance relationships and create new value and cost-efficiency for all. It provides value to corporates by offering a web solution that tracks the service performance of their banks. Banks can receive high-quality feedback to enhance relationships, products and services, competitiveness, and business.

VitalSigns

bizrateinsights.com

VitalSigns is the home for all the data and customer comments collected from your Online Buyer Survey and Site Abandonment Survey. Through an intuitive homepage and set of interactive dashboards, your entire team gets up-to-the-minute insights to enhance the customer journey and increase conversions. ** Built for the Whole Team Feedback gathered throughout each customer touchpoint and a comprehensive set of dashboards combine to make VitalSigns the do-it-all platform for retailers looking to deliver a stellar customer experience. With in-depth metrics covering the entire customer journey, there’s something for every stakeholder within your organization. ** Get a Complete Understanding of Your Company’s Performance With unlimited survey collection standard, you can view quantitative and qualitative metrics that give a complete understanding of your company’s performance. These metrics range from key performance indicators (KPIs) like Overall Satisfaction and Likelihood to Buy Again, verbatim customer comments, and the industry-standard Net Promoter Score. ** Take Your Data Out of a Vacuum with Benchmarking Leveraging our network of thousands of participating companies across the U.S., we offer unmatched direct benchmarking tools designed specifically for ecommerce professionals looking to stay ahead of the competition. View and understand your company’s performance in context by benchmarking against other retailers within the Bizrate Insights network. ** The Impact of Customer Reviews on Purchase Decisions Can a negative customer review be a good thing? Read our free guide to understand the hidden value of negative customer reviews and pick up tips for responding to them.

SATISFYD

satisfyd.com

SATISFYD is the leading customer and employee experience software provider for machinery dealerships and manufacturers. It empowers organizations to capture and act on customer and employee experience insights through automation and integrations. Its deep industry experience and turnkey solutions make it easy for partners to stay connected with their customers and employees to ensure their business continues to thrive. * Voice of Customer: Boost revenue by leveraging customer feedback gained through its automated full-service customer experience survey process. * Voice of Employee: Attract and keep talent by turning employee feedback into actionable insights with its turnkey engagement program. * SATISFYD Reviews: Take control of your online reputation by managing online reviews with its software designed for the heavy equipment industry.

PeopleMetrics

peoplemetrics.com

PeopleMetrics unlocks insights to improve the customer experience and answer important questions using strategic market research. Its approach is full-service, from study/program design to fielding, analysis, and reporting. It partners with clients by committing senior-level customer experience and research professionals in every relationship.

Hello Customer

hellocustomer.com

Hello Customer is an AI-powered Voice of Customer platform to collect, centralize and analyze feedback at scale, prioritize actions and take business critical decisions with confidence. -Collect feedback with Hello Customer or connect with other feedback sources -Powerful feedback analysis with the highest precision and deepest level of detail, out of the box and in real-time. -Launch your feedback program in weeks, not months -Enrich and segment your data -Leverage actionable customer insights in no time