Context

For software teams and developer communities, Context helps answer technical and product questions using information from their own online resources. Teams can create AI chatbots based on website content collected from XML sitemaps and YouTube channels or playlists, then let users ask questions and receive answers with relevant references to the source material. A Context bot can be added to a website as a chat window or launched from a page element, or installed in a Discord server so community members can ask it questions there. Teams can review incoming queries and bot responses in the dashboard, including user helpfulness feedback, to see what people are asking and assess the answers. Context may suit teams that want self-service support for users who would otherwise need to search documentation or ask staff for help.

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