Google Meet
meet.google.com
Real-time meetings by Google. Using your browser, share your video, desktop, and presentations with teammates and customers. Google Meet is a high-quality video calling app designed to help you have meaningful and fun interactions with your friends, family, colleagues, and classmates, wherever they are. Meet lets you connect in whatever way works for you: Call someone spontaneously, schedule time together, or send a video message that they can see and respond to later. Meet also helps you get things done. It integrates with other Google Workspace apps like Gmail, Docs, Slides, and Calendar and offers a number of features to help you run smooth and engaging meetings, like emoji reactions, recordings, transcripts, and breakout rooms. Google Meet (formerly known as Hangouts Meet) is a video-communication service developed by Google. It is one of two apps that constitute the replacement for Google Hangouts, the other being Google Chat. Google planned to begin retiring Google Hangouts in October 2019.
Microsoft Teams
microsoft.com
Microsoft Teams is a communication and collaboration platform that combines workplace chat, video meetings, file storage , and application integration. The service integrates with the Office 365 subscription office productivity suite and features extensions that can integrate with non-Microsoft products. Microsoft Teams is a competitor to services such as Slack and is the evolution and upgrade path from Microsoft Skype for Business.Microsoft announced Teams at an event in New York, and launched the service worldwide on March 14, 2017. It was created during an internal hackathon at the company Headquarters, and is currently led by Brian MacDonald, Corporate Vice President at Microsoft.
Skype
skype.com
Skype is a telecommunications application that specializes in providing video chat and voice calls between computers, tablets, mobile devices, the Xbox One console, and smartwatches over the Internet. Skype also provides instant messaging services. Users may transmit text, video, audio and images. Skype allows video conference calls. At the end of 2010, there were over 660 million worldwide users, with over 300 million estimated active each month as of August 2015. At one point in February 2012, there were 34 million users concurrently online on Skype.In March 2020, Skype was used by 100 million people on a monthly basis and by 40 million people on a daily basis. That was a 70% increase in the number of daily users from the previous month, due to the COVID-19 pandemic.First released in August 2003, Skype was created by the Swede Niklas Zennström and the Dane Janus Friis, in cooperation with Ahti Heinla, Priit Kasesalu, Jaan Tallinn, and Toivo Annus, Estonians who developed the peer-to-peer backend that was also used in the music-sharing application Kazaa. In September 2005, eBay acquired Skype for $2.6 billion. In September 2009, Silver Lake, Andreessen Horowitz, and the Canada Pension Plan Investment Board announced the acquisition of 65% of Skype for $1.9 billion from eBay, which attributed to the enterprise a market value of $2.92 billion. Microsoft bought Skype in May 2011 for $8.5 billion. Skype's division headquarters are in Luxembourg, but most of the development team and 44% of all the division's employees are still situated in Tallinn and Tartu, Estonia.Skype allows users to communicate over the Internet by voice, using a microphone, by video using a webcam, and by instant messaging. Skype implements a freemium business model with Skype-to-Skype calls being free of charge, while calls to landline telephones and mobile phones (over traditional telephone networks) are charged via a debit-based user account system called Skype Credit. Some network administrators have banned Skype on corporate, government, home, and education networks, citing such reasons as inappropriate usage of resources, excessive bandwidth usage and security concerns.Skype originally featured a hybrid peer-to-peer and client–server system. Skype has been powered entirely by Microsoft-operated supernodes since May 2012. The 2013 mass surveillance disclosures revealed that Microsoft had granted intelligence agencies unfettered access to supernodes and Skype communication content.Throughout 2016 and 2017, Microsoft redesigned its Skype clients in a way that transitioned Skype from peer-to-peer service to a centralized Azure service and adjusted the user interfaces of apps to make text-based messaging more prominent than voice calling. Skype for Windows, iOS, Android, Mac and Linux received significant, visible overhauls.
Slack
slack.com
Slack is a proprietary business communication platform developed by American software company Slack Technologies. Slack offers many IRC-style features, including persistent chat rooms (channels) organized by topic, private groups, and direct messaging.
Hubspot
hubspot.com
HubSpot offers a full platform of marketing, sales, customer service, and CRM software — plus the methodology, resources, and support — to help businesses grow better. Get started with free tools, and upgrade as you grow. With Marketing Hub, all your marketing tools and data are on one easy-to-use, powerful platform. You’ll save valuable time and get all the context you need to provide a personalized experience that attracts and converts the right customers at scale. Plus, marketers can keep data at the center of everything they do because Marketing Hub is built as part of the HubSpot CRM platform. When using the full CRM platform, marketers can achieve unparalleled alignment with sales to prove ROI and validate investments. Whether it’s strategies, services, or software — HubSpot allows you to scale your company, not complexity. HubSpot has everything you need to grow better.
ClickUp
clickup.com
ClickUp is an all-in-one productivity platform. It’s the hub where teams come together to plan, organize, and collaborate on work using tasks, Docs, Chat, Goals, Whiteboards, and more. Easily customized with just a few clicks, ClickUp lets teams of all types and sizes deliver work more effectively, boosting productivity to new heights.
Zoho CRM
zoho.com
Run your entire business with Zoho's suite of online productivity tools and SaaS applications. Over 50 million users trust us worldwide.Try our Forever Free Plan!
Salesforce
salesforce.com
Salesforce.com, inc. is an American cloud-based software company headquartered in San Francisco, California. It provides (CRM) customer relationship management service and also sells a complementary suite of enterprise applications focused on customer service, marketing automation, analytics, and application development. In 2020, Fortune magazine ranked Salesforce at number six on its 'List of Top 100 companies to work for', based on an employee survey of satisfaction.
Mailchimp
mailchimp.com
Mailchimp is an All-in-One Marketing Platform built for small businesses. With tools like reporting and analytics, Marketing CRM, email campaigns, newsletters, and content management, you can put your customers at the center, so that you can market smarter and grow your business faster. Mailchimp's Marketing & CRM mobile app helps you market smarter and grow your business faster from day one. Access the tools you need wherever your work takes you and get up and running in minutes - no experience needed. With Mailchimp, you'll never miss an opportunity to make a sale, bring customers back, find new subscribers, or share your brand's mission. Use Mailchimp for: * Marketing CRM - Keep up with your contacts with Marketing CRM from Mailchimp. Find and add new customers with contact import tools, such as the business card scanner. Track audience growth and view insights about individual contacts on the dashboard. Do it all in one place - call, text, and email directly from the app. Record notes and add tags after every interaction to remember the important details. * Reports & Analytics - Get a deeper look into your sales and marketing performance. Track results for all of your campaigns and get actionable recommendations on how to improve. View reports and analytics for email campaigns, landing pages, Facebook and Instagram ads, social media posts, and postcards. * Emails & Automations - Create, edit and send email marketing campaigns, newsletters, and automations. With one-click Resend to Non-Openers and Product Retargeting emails, you'll be able to re-engage customers and grow sales in no time. * Facebook & Instagram Ads - Draft and publish ads, set a budget, and target a specific group. Reach new people, engage existing contacts, set up custom audiences, or bring back website visitors. * Marketing Recommendations - Get actionable recommendations to help improve your marketing. Know when it's time to set up an Abandoned Cart email or get a reminder to set your brand's logo. * Brand Management - Upload images from your device directly into Mailchimp and use them across all of your campaigns.
HighLevel
gohighlevel.com
HighLevel is a white-label sales & marketing platform for digital agencies and consultants. Functionality includes CRM with SmartLists, Email, 2-way SMS, Consolidated SMS/Messenger/Instagram DM/Whatsapp/GMB Chat, Outbound Calling, Call Tracking, Call Recording, Power Dialer, Form Builder, Survey Builder, Funnel Builder, Website Builder, Online Scheduling, Workflow Automation, Reporting, Webhooks, and more! Agency accounts include unlimited sub (location) accounts for your clients that can be cloned to speed up setups. Bring your own Twilio & SMTP credentials to power your account, giving you access to wholesale rates on email, phone call, and sms. Start with a 14 day free trial!
Zendesk
zendesk.com
Zendesk is an AI-powered service solution that’s easy to set up, use, and scale. Zendesk solution works out-of-the-box, and is easy to modify in the event of change, enabling businesses to move faster. Zendesk also helps businesses leverage cutting-edge AI for Service teams to resolve customer issues faster and more accurately. Built on billions of CX interactions, Zendesk AI can be leveraged across the entire service experience from self-service, to agents, to admins, to help you grow and operate efficiently at scale. Zendesk empowers agents with tools, insights, and context they need to deliver a personalized service experience on any channel, whether it's social messaging, phone or email. Zendesk brings together everything a service team needs – from personalized conversations and omnichannel case management, to AI powered workflows and agent tools, automation, and a Marketplace of 1200+ apps – all safeguarded under one roof. And our solution is easy to implement and adjust on the fly, freeing teams from requiring IT, developers and expensive partners to make ongoing changes. At Zendesk we’re on a mission to simplify the complexity of business and make it easy for companies to create meaningful connections with customers. From startups to large enterprises, we believe that intelligent, innovative customer experiences should be within reach for every company, no matter the size, industry or ambition. Zendesk serves over 130K global brands across a multitude of industries in over 30 languages. Zendesk is headquartered in San Francisco, and operates offices worldwide.
TeamViewer Web
teamviewer.com
Remote support like never beforeEverything you need on one platform. Discover a seamless and secure experience with the all-new TeamViewer.
Intercom
intercom.com
Intercom is the only complete Customer Service solution that provides a seamless customer experience across automation and human support, delivering increased customer satisfaction while reducing costs. We're building a future where most customer conversations are successfully resolved without needing human support, freeing up the team to work on higher value customer conversations. More than 25,000 global organizations, including Atlassian, Amazon and Lyft Business, rely on Intercom to deliver unparalleled user experiences at any scale. Intercom's platform is used to send over 500 million messages per month and enables interactions with over 600 million monthly active end users. Founded in 2011 and backed by leading venture capitalists, including Kleiner Perkins, Bessemer Venture Partners and Social Capital, Intercom is on a mission to make internet business personal.
Pipedrive
pipedrive.com
Pipedrive is a sales-focused CRM (customer relationship management) tool that teams of all sizes love using. With 100,000+ paying customers spanning 179 countries, sales teams are drawn in by our CRM's simple yet powerful design that prioritizes usability. When using Pipedrive, nothing falls through the cracks, allowing your team to spend less time filing and more time selling, with a CRM software that's both agile and powerful.
Smartsheet
smartsheet.com
Smartsheet is a software as a service (SaaS) offering for collaboration and work management, developed and marketed by Smartsheet Inc. It is used to assign tasks, track project progress, manage calendars, share documents, and manage other work, using a tabular user interface. Smartsheet is used to collaborate on project timelines, documents, calendars, tasks, and other works. According to IDG, it is "part office productivity, part project management, part document sharing... [it] is trying to be the central hub for how people work." Smartsheet competes with Microsoft Project. It combines some of the functionality of Microsoft Project, Excel, Access and SharePoint. According to Forbes, Smartsheet has "a relatively simple" user interface. The interface centers on "smartsheets," which are similar to spreadsheets typically found in Microsoft Excel. Each smartsheet can have its rows expanded or collapsed to see individual tasks or large-scale project progress respectively. Tasks can be sorted by deadline, priority or the person assigned to them. If a spreadsheet contains dates, Smartsheet creates a calendar view. Each row in a smartsheet may have files attached to it, emails stored within it, and a discussion board associated with it. When a new smartsheet is created, notifications are pushed out to staff to populate its rows and columns. As information is updated, other smartsheets tracking the same task, project or data-point are updated automatically. The service also has alerts for when a task deadline is coming up, and keeps track of document versions. Smartsheet can import data from Microsoft Office or Google applications. It integrates with Salesforce.com, Dropbox and Amazon Web Services. There is also a Smartsheet mobile app for Android and iOS operating systems. The service is offered on a subscription basis with no free tiers. Backed by enterprise-grade security, Smartsheet is used by more than 75% of the companies in the Fortune 500 to implement, manage, and automate processes across a broad array of departments and use cases.
Zoho Cliq
zoho.com
Zoho Cliq is a business communication software that helps simplify and streamline your communication with organized conversations and information that's easy to find. Cliq is designed to enable a hybrid work style, where you can log in to work through any device from anywhere. This helps improve your team's overall productivity and, in turn, impacts the performance of your business positively.
Keka
keka.com
Hiring is not just a one-step accomplishment as it involves various complex phases through the journey. And finding the right talent is the stepping stone towards building a successful business environment. Hence, Keka will equip you with awesome features such as multi-platform candidate sourcing, tech assessments, scorecards, etc. that will help you offer a future-proof hiring experience with Keka's Applicant Tracking System.
Odoo
odoo.com
Odoo is business management software including CRM, e-commerce, billing, accounting, manufacturing, warehouse, project management, and inventory management. The Community version is libre software, licensed under the GNU LGPLv3. There is also a proprietary "Enterprise" version, which has extra features and services. The source code for the framework and core ERP modules is curated by the Belgium-based Odoo S.A.
Freshdesk
freshdesk.com
Freshdesk (a product of Freshworks Inc.) helps businesses delight their customers effortlessly with modern and intuitive software for customer support. Freshdesk converts requests coming in via email, web, phone, chat, messaging, and social into tickets, and unifies ticket resolution across channels. Additionally, strong automation and AI capabilities like automating ticket assignment, prioritizing tickets, agent assist, and even sending out canned responses, help streamline the support process. Freshdesk also enhances team collaboration, integrates with a range of third-party tools, offers predictive support capabilities, and field service management. The reporting and analytics features provide insights needed to grow the business.
Zoho Desk
zoho.com
Zoho Desk can help businesses manage customer communication over the phone, email, live chat, SMS text, social media, and more. It also helps you assign calls to your agents based on their department or team, automatically route calls to agents that the customer is familiar with, and enables you to maintain consistency of service to build meaningful customer relationships. Hook up your customer service number with Zoho Desk, and make/receive calls in-app.
Whereby
whereby.com
Whereby is a video conferencing platform and real-time video API providing easy to use, beautiful video calls. Whereby Embedded Integrate Whereby's much-loved UX into your platform, website or app using their API. Get started with just a few lines of code and customise the experience as much as you need for seamless integration. - Easy integration - Fully maintained - Extensive customisation - Loads of features such as breakout groups, noise reduction, background effects, screen sharing, recording, and much more - Technical support - Flexible pricing Whereby Meetings Create a fully branded virtual meeting experience with memorable room URLs, accessed directly in your browser, no downloads or logins for guests. - No app downloads or installs - No logins for guests - Up to 200 participants - Custom branding - Loads of features including co-location groups, breakout groups, recording, screen sharing, virtual whiteboard and more.
Element
element.io
Element is a secure communications platform built on Matrix: a decentralised and end-to-end encrypted protocol. Bring your teams together, boost productivity and workplace satisfaction, while retaining complete ownership of your data. Element is a leader in the Forrester Wave: Secure Communications report. Easily collaborate with your partners, suppliers or clients with video calls and instant messaging: like email for the 21st century. You can even connect your Slack, MS Teams, WhatsApp accounts. On the other hand Element can be closed for high security environments using secure border and cross domain gateways, and even air-gapped deployments. Being built on Matrix, there is no single point of failure for the network thanks to the decentralised network architecture, making it perfect for mission-critical environments. Please contact us to explore how your business can benefit from Element.
ManyChat
manychat.com
Manychat is the #1 omnichannel platform for D2C brands, Retail stores, Non-profits, Restaurants, Real Estate companies in the world. Founded in 2016, Manychat powers over 1 billion conversations every year and is used in over 190 countries. Engage your customers instantly. Automate interactive conversations in Instagram Direct Messages, Facebook Messenger, WhatsApp and SMS to grow your brand. Whether you are looking to generate more leads, automating your campaigns, or improving customer satisfaction by increasing your SLA times, Manychat has all the tools to solve your business's marketing needs. This is what Chat Marketing is and what Manychat is.
Spike
spikenow.com
Spike solves teams' and individuals' communication chaos by bringing together email, team chat, collaborative docs, and meetings, into one feed. Spike for Personal Use: Get a better email experience with Spike's conversational email app that turns your emails into chat. It's like having a supercharged messaging platform that prioritizes your most important messages, so you can focus on the most important things. Use your existing email and enjoy a clutter-free email experience. Spike for Teams: Communication clarity for teams! Spike offers a comprehensive productivity suite for teams. It combines team chat, email, video meetings, AI tools, and collaborative documents into a unified feed. Communicate and collaborate effortlessly with internal teams and external stakeholders, including colleagues, partners, customers, and vendors, whether they use Spike or not. Spike is the first business email service designed for meaningful team interactions. Maintain brand consistency by using your own email domain or purchasing a custom domain from Spike. Enjoy secure, reliable, and archivable email and messaging that ensure smooth communication.
ConnectWise Manage
connectwise.com
Made for companies that sell, service, and support technology, ConnectWise PSA (formerly ConnectWise Manage) is the leading business management platform worldwide. Technology Solution Providers (TSPs) rely on ConnectWise PSA to achieve greater accountability, operational efficiency, and profitability. Leveraging the cloud, ConnectWise PSA facilitates business-process automation, help desk management and customer service, sales, marketing, project management, and business analytics that dramatically streamline a company's operations. ConnectWise PSA is the centralized hub that gives TSPs an end-to-end view and total control over their business. ConnectWise PSA also gives its users access to a powerful network of ideas, experts, and solutions. A veteran in the technology services industry, ConnectWise PSA has been the premier business management platform for technology companies for more than 15 years.
Microsoft Dynamics 365
microsoft.com
Learn how to be more agile with Dynamics 365, the only portfolio of intelligent business applications that empowers everyone to adapt and innovate.
Zoho Meeting
zoho.com
One solution to manage both your online meeting and webinar needs. The best solution for your remote collaboration for the hybrid work. Online meeting or web conferencing is a rapidly growing segment of the Internet as more businesses opt to connect with customers and partners remotely. Zoho Meeting is the easiest and most affordable online web conferencing tool to enhance the business collaboration with screen/application sharing, audio, and video conferencing. It provides single users as well as small and large size organizations, a quick and easy way to host and conduct secure and cost-effective online meetings. Host product launches, feature demonstrations, sales presentations, lead-nurturing webinars, user education webinars, and online meetings, right from your browser. Zoho Meeting is typically used in the following scenarios. You can host secure, robust web meetings and share your screen online with your remote audience using any browser or computer operating system. Your remote audience can be from any part of the world and they can be in different locations. Zoho Meeting saves time, travel and money by providing real-time virtual meetings - While face-to-face meetings are still a necessity and irreplaceable in many circumstances; the power of a Zoho Meeting provides the next best thing. Online meeting is also tightly integrated with Zoho CRM. Now you can schedule, invite, host meetings and view reports and recording from your Zoho CRM account. You can organize cost-effective sales and marketing meetings with a few simple clicks of your mouse. Demonstrate your products and services to potential clients and even perform after-sales support. Simplify your sales process with online presentations, conduct web meetings for business strategy and marketing; communicate efficiently and quickly with your customers anywhere, anytime. You can target new prospects or announce new product launches to your existing customer base using Zoho Meeting. Host large virtual events and live stream them on social platform. Webinars and media launches can effectively be managed to save you a bundle in time and money.
Klaviyo
klaviyo.com
Klaviyo powers smarter digital relationships with an intelligent marketing automation platform that is fueled by all of your customer and designed from day one for scale. Built on a flexible, real-time database that centralizes all your customer data — from your entire tech stack, for any length of time, in full granular detail — Klaviyo makes it easy to create, deliver, and optimize incredibly sophisticated and personalized experiences across email, SMS, mobile apps, reviews, the web, paid ads, and more. Join more than 130K paying customers using Klaviyo to increase conversions and customer lifetime value — and grow on their own terms. Learn more at klaviyo.com.
Brevo
brevo.com
In today's competitive business landscape, providing exceptional customer service is paramount for building a thriving brand. With Conversations by Brevo, you can elevate your customer support to new heights while boosting sales and cultivating lasting customer relationships. Our powerful, all-in-one platform empowers your team to deliver top-notch support and streamline your customer service operations. Real talk, in real-time Conversations integrate email, live chat, and social media channels like Facebook, WhatsApp, and Instagram. No more tab-shuffling or copy-pasting. Centralize all customer interactions in one convenient feed. Convert visitors into customers and unlock the revenue growth Engage prospective customers with our live chat widget and chatbots, ensuring they convert before leaving your site. Retain and nurture existing customers to maximize revenue in today's competitive landscape. Efficiency at your fingertips Save time with canned responses featuring up-to-date variables. Build a comprehensive help center to address FAQs and reduce repetitive inquiries. Leverage self-service and automation tools for more meaningful conversations. Use the Brevo Conversations mobile app for Android or iOS on the go. Seamless Integration and Data Consolidation Conversations by Brevo seamlessly integrates across Brevo products and beyond, providing you with a unified customer command center. Effortlessly manage your marketing funnels and more with deep integrations with WordPress, Shopify, WooCommerce, and others. Streamline shipping, returns, reviews, loyalty programs, and other essential business functions. Gain a comprehensive view of each customer by collecting and consolidating all relevant data in one place. Join 500,000+ businesses that have chosen Brevo and experience the power and simplicity of Conversations by Brevo. Whether you're a small business or an enterprise, we have tailored plans to meet your needs.
Bitrix24
bitrix24.com
Bitrix24 is software that helps companies and entrepreneurs increase their efficiency internally and externally. Our platform offers CRM, Contact Centre, Website builder, Online shop, Marketing campaigns, and other sales tools. In addition, there are safe intranet, task and project management, real-time file sharing and storing, communications tools, and organization. HR essentials and AI are built into the Bitrix24 structure. Bitrix24 is an initiative of Bitrix, Inc. initiative launched as a cloud-based service in April 2012. Now it is available in the cloud and on-premise. In 2024 our company has more than 12 million organizations. Bitrix24 takes pride in serving customers from small organizations to Fortune 500 companies.
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