Page 16 - Top Business Apps - Côte d’Ivoire

FuelGauge

fuelgauge.biz

FuelGauge is an agile, easy-to-use, cloud-based cash forecasting software created BY a small business owner, FOR owners of small, project-based businesses. It’s an affordable business planning tool with nimble drag-and-drop functionality that helps small business owners get a handle on their businesses’ finances, project management and cash flow planning.

Poindexter

getpoindexter.com

Poindexter is the first business planning software you'll actually use. Quickly simulate business outcomes and prioritize opportunities based on ROI.

Profit Isle

profitisle.com

Profit Isle, an MIT STEX25 startup, is a leading SaaS platform designed to empower businesses in their AI journey and to transform their approach to profitability. Deployed on the Google Cloud Platform, our analytic engine integrates and transforms data from siloed systems and spreadsheets, dynamically assigning general ledger costs to each transaction, and generating a full P&L for every invoice line. While traditional systems may create a handful of P&Ls to manage a business, which can be limiting, we can generate a P&L for every invoice line. We have processed over $600B in revenue through our platform and uncovered hundreds of millions of dollars of profit opportunities for our customers. Leveraging retrieval-augmented generation (RAG), our platform helps companies address key industry challenges with actionable insights and recommendations. We provide transparency down to the transaction level, so you know exactly where profit recommendations are grounded in your own data. Our algorithms also detect data errors and outliers, ensuring “bad data” doesn’t affect the quality of your results. Empower your teams to: - Unlock hidden profit patterns previously hidden by averages - Drive value to the bottom line in weeks - Fuel next-gen BI and AI projects with coherent datasets Visit www.profitisle.com to learn more!

Wakingo

wakingo.com

Wakingo is billing software and business management 100% Moroccan. It is adapted and meets the needs of small Moroccan businesses. Everything you need to boost your business. From sales to purchases through cash management, inventory management and payment monitoring, Wakingo supports you in all stages of your activity. Manage your business from anywhere. At work, at home, on the go. from your computer, tablet and smartphone phone - whenever you need it.

Keyvoto

keyvoto.com

Keyvoto is an innovative platform that revolutionizes product data management and optimizes it for brands and retailers. It serves as a centralized hub where businesses can create, manage, and distribute their product information across various channels and platforms. Keyvoto offers a range of powerful features and tools, including data validation, enrichment, and real-time insights, enabling businesses to ensure data accuracy, improve visibility and enhance customer experiences. Keyvoto’s PXM platform delivers a complete, high-quality and consistent product experience. People engage with your products long before they purchase them, that's why you have to use product content to engage buyers and drive purchase decisions. PXM ensures first-class management of your product information and increases your customers’ satisfaction, loyalty and sales. * Product Information Management * Automated Commerce Insights * Always stay competive!

FlexPoint

getflexpoint.com

FlexPoint is an accounts receivable and payments automation platform purpose-built for MSPs. Through integrated workflows, FlexPoint eliminates manual and offline processes by automating the full billing cycle – from invoicing, billing, and payment, to collection and reconciliation.

Ontrack Workflow

ontrackworkflow.com

ONTRACK on Demand is a flexible SAAS digital asset management platform empowering companies to maintain brand integrity and efficiently distribute assets while controlling costs. Trusted by brands of all sizes including some on the fortune 500, ONTRACK simplifies brand compliance and marketing materials management into a user-friendly, totally custom, streamlined experience. Controlled permissions, localized marketing, and variable data capabilities enable satellite locations to customize and order brand-compliant assets. On top of it all, you will enjoy robust reporting tools and comprehensive vendor integration, making ONTRACK your Sales & Marketing Mission Control.

snaatch

snaatch.com

snaatch is the user-friendly digital asset management system from Germany. Archive, organize and share your media data easily, securely and GDPR compliant.

Tenovos

tenovos.com

Tenovos is a data-first digital asset management platform, intuitively designed to empower brands to streamline and automate the traditional complexities of creating and activating global content. Once activated, content performance can be measured across channels and campaigns allowing brand teams to quantify the success of their storytelling investment and its impact on business growth. Some of the largest enterprise retail, CPG, and media and entertainment brands have seamlessly integrated the cloud-native Tenovos platform into their existing tech stack to help maximize the efficiency of managing content workflows and optimize the performance of the content they create. Tenovos is privately held and headquartered in New York City.

WizyVision

wizyvision.com

WizyVision is a Digital Asset Center for businesses, allowing staff and partners to access and share photos, videos and more. You can go further with WizyVision by enabling computer vision in your operations! Combined with WizyVision’s artificial intelligence. Available features: - Access your company’s photos & videos from mobile devices - Search digital assets thanks to image and text recognition - Enrich the company’s repository by uploading photos & videos - Use computer vision on the go: let WizyVision recognize custom objects (products, machines…)

Knapsack

knapsack.cloud

Design system management without all the management. Knapsack unites your design, code, and content in a central source of truth for your entire product team. Knapsack is an enterprise-grade design system platform connecting design and code for teams of every size. We’re a fully-remote, venture-backed startup team helping design and development teams build better products in half the time. We prioritize candor, collaboration, and curiosity, and are building a recognition-focused culture.

ClearPoint Strategy

clearpointstrategy.com

ClearPoint Strategy is a comprehensive software solution that transforms the way organizations measure and manage their strategies. With automation capabilities and AI-powered insights, the platform is a catalyst for sustainable growth and data-driven decisions that bring clarity to organizational objectives. Built BY managers FOR managers, ClearPoint simplifies the complexities of strategic planning and performance management, serving as a trusted partner invested in your success.

Slate

slateteams.com

At Slate, they revolutionize social content creation for brands. Their platform empowers social media teams to effortlessly craft engaging, on-brand content in real-time. With robust tools like an all-in-one editor, asset management, and seamless integration with creative files, Slate simplifies the creation process while maintaining brand consistency. Designed by content creators for content creators, Slate provides dedicated support and expertise, ensuring your brand's story stands out on social media. Join the leading brands and elevate your social presence with Slate.

BrandStencil

brandstencil.com

BrandStencil is a brand management platform, giving you a one stop shop to store your brand assets, give people access to branded templates to make customised designs and also let people order, share or download from the platform. It's your one stop, single tech solution to managing your brand. Marketing managers are caught in a frustrating time-sink of requests for branded artwork. They either manage this in their team, using up valuable time on low-level tasks or they get stuck in a long process of approving artwork made by people who don’t have the necessary skills to keep their designs on-brand. BrandStencil can be fully integrated into other systems, from finance to fulfillment, meaning it can easily slot into any existing business management processes. Minimal training is needed so roll-out and adoption is quick and cost effective.

ActiveFence

activefence.com

ActiveFence is a Trust and Safety provider for online platforms, protecting platforms and their users from malicious behavior and content. Trust and Safety teams of all sizes rely on ActiveFence to keep their users safe from the widest spectrum of online harms, unwanted content, and malicious behavior, including child safety and exploitation, disinformation, hate speech, terror, nudity, fraud, and more. We offer a full stack of capabilities with our deep intelligence research, AI-driven harmful content detection, and online content moderation platform. Protecting over three billion users globally everyday in over 100 languages, ActiveFence lets people interact and thrive online.

Besedo

besedo.com

Besedo empowers online marketplaces to grow with trust by enabling their users to engage fearlessly with one another. Since 2002, Besedo has partnered with online marketplaces of all sizes, across the globe to help them create user trust, better quality content and better user experience in the digital world. In order to achieve this, Besedo uses a combination of AI moderation, automated filters and human moderation. Besedo also provides their partners with insights related to both users and content, allowing them to adapt and evolve their product faster and stay competitive.

Resolver

resolver.com

See risk. Build resilience. Resolver gathers all risk data and analyzes it in context—revealing the true business impact within every risk. Resolver’s Risk Intelligence Platform traces the extended impact of all types of risk—whether compliance or audit, incidents, or threats—and translates those effects into quantifiable business metrics. So, customers can communicate risk persuasively, framing it in terms of the business. And with this changed perspective, comes an entirely new role for risk to play. Finally, risk goes from being seen as a barrier, to becoming a strategic partner driving the business. Welcome to the new world of Risk Intelligence. Resolver's mission is to transform Risk management to Risk Intelligence. Its intuitive and integrated risk software for enterprise organizations offers solutions for corporate security, risk & compliance, and information security teams. Resolver empowers businesses to respond effectively to regulatory and market shifts, to discover insights from security and risk incidents, and to streamline risk operations throughout the organization. Resolver is a Kroll operated business. Kroll provides proprietary data, technology and insights to help customers stay ahead of complex demands related to risk, governance and growth. Kroll solutions deliver a powerful competitive advantage, enabling faster, smarter and more sustainable decisions. With 5,000 experts around the world, Kroll creates value and impact for both customers and communities.

Resolver UK

resolver.co.uk

Resolver is the UK’s largest independent service that helps consumers raise and resolve issues with organisations for free. Resolver helps find the right resolution for everyone. They work for consumers to support them through their complaints with businesses, and they work with ombudsmen, government departments and private companies. To date more than four million consumers have used Resolver to raise an issue they have with an organisation. Resolver's services not only help the consumer to raise and resolve an issue, but also help businesses to drive improvements in their customer service provision. Their data helps businesses and others gain a view across sectors on broader complaint handling trends and can supply insights into how they can benchmark.

Case IQ

caseiq.com

In the world marred by fraud, harassment and ethics lapses, Case IQ stands as a force for good. Our mission? Helping people like you create safer, happier, more productive workplaces. 20+ years’ experience has shown us that together, we really can make a difference. Case IQ has gained an international reputation for best-in-class software that is secure, intuitive and reliable and is used by companies worldwide to manage their investigations. Case IQ’s integrated, hosted software solutions ensure investigations are consistent, comprehensive and productive. A powerful reporting tool helps companies reduce risk by identifying trends and opportunities for improvement. Companies large and small appreciate Case IQ’s integrated and completely customizable case management solution that is easy to use and mobile-optimized. Case IQ’s flexible investigative case management solutions keeps investigators in the field and supervisors in the know.

Lucidity

getlucidity.com

Lucidity helps leaders and their teams to build, execute, track and communicate their strategic plans. Lucidity helps leadership teams bring their strategy to life, transforming strategy from static documents, buried away in files and folders, to dynamic plans that are always accessible and up-to-date or leaders and their teams. Always visible, always up-to-date and always moving forward. Everyone in the organization can easily understand the plan, see the detail, know how they fit in and manage their contribution. Using Lucidity is the best way to ensure your strategy truly drives the activities across your business. With Lucidity you can easily track progress, measure and monitor performance and effortlessly report to stakeholders in the most engaging way.

Olapsoft

olapsoft.com

Universal BI/EPM Platform Olapsoft supports the full spectrum of tools to optimize, analyze and visualize data. It offers extended integration features with legacy systems and other BI tools. It provides flexibility in interface customization, data storage structures, and performing calculations. Olapsoft implements customization on the level of scripts and user-defined macroses.

Abound

withabound.com

Abound helps businesses automate 1099 compliance instantly and effortlessly through a combination of world class APIs, drop-in components, and deep subject matter expertise. Together with our partners, we’re building the future independent workers want to work in.

Paligo

paligo.net

Paligo is a cloud-based Component Content Management System (CCMS) with powerful single-sourced content reuse for technical documentation, training content, policies and procedures, and efficient knowledge management. SMEs will also love the familiar user-friendly SaaS UI. With version history and roll-back, version branching, and release management made specifically for technical writers and content authors, you don't have to worry about the complexity of traditional developer-oriented version control systems.

Author It

author-it.com

Author-it is an end-to-end cloud-based Component Content Management System (CCMS) for the creation, management, translation, localization & publishing of technical documentation, compliance & procedures, HR documents and eLearning solutions. Built by authors for authors. With global teams spread across Europe, the United States and New Zealand, Author-it Software Corporation (ASC) is a world leader in cloud-based structured component authoring solutions for collaborative content development and multi-channel publishing. Founded in 2000, we have spent over 20 years developing products and solutions tailored to the needs of collaborative teams that support industry standards. Our tools are used by some of the world’s largest organizations to enable reuse, reassembly and multi-format consumption of mission critical content, and are designed for ease of use and scalability from dozens to thousands of users inside global enterprises. ASC’s signature product Author-it was designed with authors in mind - which is why we developed solutions that help you and your teams remove roadblocks, break up bottlenecks, eliminate content chaos and wow your customers. Sure, documentation may not be glamorous, but it really should be fun. Single sourcing is the core of Author-it with loads of functionality like multi-channel publishing, variant management, review & approval workflows & authoring assistance. We offer a collaborative solution capable of dealing with the needs of all SMBs & Enterprises. Our component authoring platforms are used by some of the world’s largest organizations to enable reuse, reassembly & multi-format consumption of mission critical content, & they are designed for ease of use and scalability from dozens to thousands of users inside global enterprises.

Documoto

documoto.com

Documoto helps equipment manufacturers, dealers, and equipment owners unlock the value found in their vast collection of technical content. With Documoto, companies can create, manage, and share their technical content to support critical aftermarket business processes and to provide outstanding customer service. Companies choose Documoto for our enterprise-scale SaaS content solution, for our expertise in digital transformations, and for our Customer Focus First model that drives quick value and long-term success.

Dakota

daksys.com

Dakota is a leading provider of product content solutions tailored for global enterprises. Their primary offering, the Dakota Content Platform (DCP), streamlines the creation, management, and publishing of technical and product content, enhancing the overall content experience for organizations across various industries.

eTeamSponsor

eteamsponsor.com

eTeamSponsor is a premier online fundraising platform designed specifically for teams and schools. Since 2010, it has been a trusted partner for high schools and colleges nationwide, helping them raise significant funds efficiently and effectively.

Worldly

worldly.io

Worldly is the planet’s most comprehensive sustainability data and insights platform, trusted by 40,000+ major brands, retailers, and manufacturers in fashion, outdoor, home goods, toys and more. Worldly uniquely collects high-resolution primary data specific to companies’ value chains, operations and products, providing insight into true impacts across carbon, water, chemistry and labor. Featuring the most comprehensive source of ESG data for global manufacturers and the largest library of materials and product impacts, Worldly empowers businesses to scale responsibility into their global operations, faster and more accurately. Hosting, connecting with, and supporting the leading industry solutions and methodologies including ZDHC, Bluesign, and the Higg Index – the most widely-adopted measure of sustainability in the apparel industry – Worldly delivers the insights businesses need to reduce their impact, comply with emerging regulatory and financial disclosure requirements and meet the expectations of a new generation of customers.

kriyadocs

kriyadocs.com

Kriyadocs is the preferred publishing automation platform for several leading book and journal publishers. It enables authors, editors, copy-editors, proof-readers, typesetters and other key stakeholders in the publishing ecosystem to effortlessly collaborate towards producing rich, high quality content, faster.

Excosoft

excosoft.com

Excosoft is a privately owned company with more than 30 years experience of solutions for technical documentation. Founded in 1986, they have been faithful to their mission: to turn information into knowledge. Their solutions exist to make sure that when a product user needs knowledge about the product, it is quickly found, clearly presented, relevant, and correct – no matter if it is a question of technical specifications, usage instructions, processes, certifications, service instructions, or whatever. Ultimately, they help their customers raise the value of their products by making them easier to use. They believe in creating long-term value. It's not about creating documentation, it's about creating easy-to-use products. Skribenta is like a customized knowledge bank, with all the tools you need to collect information, generate content, and turn it into accessible knowledge for your customers.

Viafoura

viafoura.com

Viafoura is a digital experience company that helps brands activate their audiences. Viafoura's always-on customer acquisition platform leverages AI and first-party data to optimize user conversion and on-site personalization — maximizing registrations, retention, and revenue.

HYVOR

hyvor.com

HYVOR is a privacy-focused technology company that provides user-friendly tools for website owners. Founded in 2020, HYVOR offers a range of products designed to enhance online engagement while prioritizing user privacy. Key Products: * Hyvor Talk: A comprehensive commenting platform that includes features like newsletters and memberships, enabling website owners to foster community interactions effectively. * Hyvor Blogs: An all-in-one blogging platform that allows users to start a blog quickly and effortlessly, catering to both new and experienced bloggers. * Fortguard: A state-of-the-art spam protection and security API that helps websites maintain security and integrity.

Loctax

loctax.com

Loctax streamlines compliance, risk, and governance for in-house tax teams with a unified data repository, process automation and reporting. Have a holistic overview of your complete tax function and enable your team and external advisors to collaborate with confidence, speed, and clarity. With Loctax you can: – Store all your tax data and documents in one structured repository purpose-built for tax. No more missing data. Loctax gives your team the structure and maturity they desperately need. – Track all your tax compliance due dates, filings, and payments across your organisation, centrally. – Establish structured processes with clear roles & responsibilities, and with a full audit trail. – Handle global tax risks like a pro. Identify, manage, mitigate, and report about tax risks, audits, and uncertain tax positions, globally. – Your tax controls should not just be a theoretical exercise. Operationalise and implement robust tax controls using Workflows.

Sam's List

samslist.co

Sam's List is your go-to platform for finding the best accountant, bookkeeper, and Fractional CFO tailored to your specific needs. Whether you're a small business owner needing bookkeeping, a growing company seeking a Fractional CFO, preparing for an acquisition, or facing a complicated tax situation, we've got you covered. Search, get matched, and connect with top experts seamlessly!

Help Desk Migration

help-desk-migration.com

Help Desk Migration is the ultimate platform for switching help desks, handling tickets, agents, and knowledge bases effortlessly. Its robust features, like data filtering and mapping, ensure a smooth transition every time.

Redini

redini.app

Are you a horse riding instructor or maybe you run your own equestrian center? If so, Redini is the application just for you! Redini is an equestrian application, a comprehensive software for managing equestrian centers. Our system is a comprehensive tool for managing training reservations, riders, horses and employees. Redini is primarily an advanced booking system, but also many other functions. Do you run an equestrian center, but you have no idea how to create a website? No problem! Redini will do it for you! By registering your stable in our application, you receive your own domain and create your dream website for your facility using our intuitive configurator.

Transgate

transgate.ai

Welcome to Transgate.ai, the leading provider of speech-to-text conversion solutions for businesses and individuals. Our web app uses advanced artificial intelligence and machine learning algorithms to accurately transcribe spoken words into text, with exceptional speed and accuracy.

GetShifts

getshifts.co.uk

The Get Shifts app is a robust workforce management tool designed to enhance shift scheduling, timesheet tracking, and communication for both employees and employers. This comprehensive app simplifies managing work schedules, tracking earnings, and ensuring compliance with industry regulations through an intuitive interface and engaging features.

Sheetany

sheetany.com

Sheetany is a website builder that helps you quickly create websites directly from your Google Sheets without design or development skills, for Blogs, Directories, Job boards, and more.

CueBox

getcuebox.com

Grow audience and donor base with one integrated and intuitive ticketing, fundraising, marketing CRM software CueBox is an all-in-one system for performing arts and cultural orgs. With CueBox, orgs have grown their audience and donor base, simplified their workflows and transformed their patron experience.

知识星球

zsxq.com

40 million knowledge paying users have chosen Knowledge Planet. In Knowledge Planet, creators can intimately connect with their unlimited fans. Kevin Kelly once put forward the idea of ​​"a thousand die-hard fans": Anyone engaged in creation or art, as long as they can get a thousand die-hard fans, they will be able to make a living without worries and create freely. Knowledge Planet is a tool for content creators to connect with die-hard fans, operate high-quality communities, and realize knowledge monetization. Here, everyone can share insights with like-minded opinion leaders. In Knowledge Planet, you can: - Gather your die-hard fans to communicate more deeply and intimately. Get rewards more easily and focus more on creation; - Continuously provide high-quality professional content. Write for what you love and write for your friends. Let your fans start with one purchase, be happy to benefit in the long term, and finally become a lifelong fan; - Collaborative efforts allow knowledge to undergo fission. Interact with a group of friends who have similar values ​​and similar resources and status, and the energy generated by the connection is beyond your imagination. Click to download Knowledge Planet and build your own fan circle, paid group, and online courses. You will get: - Cleaner timeline. No advertising, no micro-business; - More direct knowledge realization. The user conversion rate is extremely high; - A more autonomous management approach. There is no limit to the number of people on a planet. Adding a planet can be set up and requires approval, and content dissemination is controllable; - Longer-lasting information precipitation. Documents and links are permanently stored; - More reliable security. Created by a professional information security team. Join Knowledge Planet and purchase the planet of your favorite KOL (Opinion Leader), you will get: - Knowledge and information closer to the source; - A more valuable network; - More professional and personalized consultation answers; - Opportunities to get closer to opinion leaders; - More rapid and efficient personal growth. The problems that Knowledge Planet solves include: - Fan management tool for content creators (no upper limit on number of fans, no need to operate multiple groups); - Communicate closely and deeply with fans while ensuring privacy (no need to give out your mobile phone and WeChat); - Having thresholds can produce higher quality communication (filtering out trolls and keyboard warriors); - Content precipitation can be done, and all files and discussions are saved for a long time (new people joining the planet can see the complete information); - There are a large number of management and operation tools suitable for star owners, which can increase community/community activity, prevent opponents from poaching people, and monitor channel effects. Contact us: You can search for "Knowledge Planet" through the WeChat official account, or join the "Planet Academy" on Knowledge Planet to find us.

Brume IA

brume.ai

AI content generation platform. Discover Brume, the platform that makes AI reliable to revolutionize the way you produce content. Brume helps digital marketing professionals produce content with very high added value, thanks to generative AI. Brume accesses Google alone to obtain information on any subject.

Help.center

help.center

Help.center is an AI-driven platform that transforms customer support by providing instant solutions from a dynamic knowledge base. Its automation capabilities reduce response times, allowing businesses to focus on growth. You can have yourcompany.help.center website where customers can use AI search and also deploy an AI chat widget to your website to support customers in a conversational way.

Refinder

refinder.ai

Refinder is an enterprise AI search and assistant solution that analyzes the data from business applications and tools used within the company, providing users with the most relevant answers to their queries. It employs Generative AI and Retrieval-Augmented Generation (RAG) technologies, utilizing a proprietary analysis algorithm that ranks data based on user queries to deliver highly accurate search results. Refinder also possesses advanced document analysis technology powered by its custom-built document engine, excelling at accurately indexing various document and file formats, including Microsoft Word and PowerPoint. Unlike existing enterprise AI search services that require licenses for large companies with over 100 employees, Refinder is accessible to businesses with fewer than 10 employees, making it a significant advantage for small teams and startups looking to enterprise AI search solutions. Refinder also easily integrates with popular business applications used in enterprises, such as Gmail, Google Drive, Slack, Notion, and others, with no need for additional development work.

Ozonetel CloudAgent

ozonetel.com

CloudAgent is Ozonetel’s cloud-native Contact Center as a Software (CCaaS) Platform that is trusted by India’s leading brands for running efficient, cost-effective, and scalable contact center operations. It combines the capabilities of multi-channel ACD, intelligent IVR, powerful dialers, quality monitoring, and AI systems enabling businesses to create seamless omnichannel customer communications. * Unified Dashboards. For Effortless Omnichannel CX - CloudAgent offers a unified platform to effortlessly manage phone calls, SMS, WhatsApp, and more. Your agents can effortlessly switch between voice and digital channels on a single dashboard. Ensure conversational continuity for your customers across channels. * Deep CRM Integrations. For Unmatched Automation - With CloudAgent's readymade CRM integrations, you auto log call data and call recordings into your CRM. Agents click-to-call or answer calls from within the CRM itself. They view customer data as they speak, resolving queries 25%-35% faster. * Superior Monitoring. For Transformed Agent Performance - CloudAgent offers the most comprehensive and flexible dashboards, tracking performance across 300+ parameters. Supervisors get a bird’s eye view of everything happening on their floor. You track and assess metrics across campaigns and teams for actionable training insights.

Ozonetel CX Hub

ozonetel.com

Ozonetel CX Hub is a cloud-based contact center solution that helps businesses improve customer engagement and satisfaction. Ozonetel CX Hub is a comprehensive customer experience platform designed to enhance communication and interaction across various channels. Targeting businesses of all sizes, Ozonetel provides a suite of tools that streamline contact center operations and improve customer engagement. Key Features: * Unified Customer Experience: Ozonetel offers omnichannel routing, ensuring customers receive seamless service regardless of the channel they use to reach out. * AI-Powered Solutions: The platform incorporates conversational AI and automation to manage interactions efficiently, allowing businesses to handle higher volumes of calls and chats. * Deep Integrations: It integrates with popular CRM systems such as Salesforce, Zendesk, and Zoho, enabling a cohesive workflow and better data management. * Advanced Call Center Solutions: Ozonetel provides a cloud-based call center solution, including features like auto-dialers, IVR systems, and detailed analytics to optimize performance. * Customizable Interfaces: Businesses can tailor workflows and dashboards to suit their specific needs, enhancing usability and efficiency.

Glia

glia.com

Glia is the leader and pioneer of Unified Interaction Management—redefining how companies interact with their customers. Glia's ChannelLess™ platform architecture powers seamless customer interactions across call center, digital, web, and AI automation. Glia is reinventing how businesses support their customers in a digital world. Glia's solution enriches web and mobile experiences with digital communication choices, on-screen collaboration, and AI-enabled assistance. Glia has partnered with more than 300 banks, credit unions, insurance companies, and other financial institutions across the globe to improve top and bottom-line results through Digital Customer Service. The company is recognized by analysts for its innovation - including Gartner as a Cool Vendor, and has raised over $150 million in funding from top investors.

LiveHelpNow

livehelpnow.net

LiveHelpNow provides omnichannel support solutions that give teams of any size the tools they need to drive an amazing customer experience. Whether you’re looking to improve large scale call center operations and help desk functionality or simply want to implement better lead generation and customer support tools for your small business, our software will help your team work faster and smarter, while making your customers’ experience with your brand better.

Mavenoid

mavenoid.com

Mavenoid is the Intelligent Support Platform specifically designed for products and devices. Mavenoid’s purpose-built technology delivers best-in-class customer support with intelligent troubleshooting and personalized remote support that delivers resolution rates of 58% and up. With Mavenoid, product manufacturers and sellers provide genius level customer support and realize brilliant ROI.

TeamSupport Insights

teamsupport.com

TeamSupport Insights is a powerful platform designed to enhance team performance and collaboration through data-driven insights. It provides organizations with the tools necessary to monitor employee engagement, effectiveness, and overall team dynamics. Key Features: * Real-Time Analytics: Team Insights offers real-time data that helps managers understand team performance and identify areas for improvement. * Employee Engagement Tools: The platform includes features for gathering feedback and measuring employee satisfaction, enabling organizations to foster a positive work environment. * Customizable Dashboards: Users can create tailored dashboards to visualize key metrics and track progress against goals. * Collaboration Enhancements: The platform promotes better communication and collaboration among team members, facilitating a more cohesive work culture. * Actionable Insights: Team Insights transforms data into actionable recommendations, helping leaders make informed decisions to boost team effectiveness.

Albus

usealbus.com

Albus is an AI-powered Slack search and web assistant designed to enhance productivity and streamline information retrieval for teams. It enables support agents to resolve complex customer queries quickly by searching through a company’s internal knowledge bases, including platforms like Intercom, Confluence, and HubSpot. Key Features: * AI Co-Pilot: Albus acts as a virtual assistant, helping agents find the information they need instantly, which improves first-call resolution rates and reduces the time spent searching for answers. * Unified Search Experience: It connects with over 50 work applications and documents, providing a comprehensive search across all relevant sources to deliver accurate responses. * Quick Setup: Albus can be integrated into existing workflows in under five minutes, requiring no complex configurations or data centralization. * Contextual Understanding: The AI goes beyond simple keyword matching, understanding the context of queries to provide precise answers with direct links to source materials. * Customizable Access: Organizations can tailor data access and permissions, ensuring that team members only see the information relevant to their roles. * Security and Compliance: Albus is SOC-2 Type II certified and adheres to ISO 27001 and 27701 standards, ensuring data protection and privacy. With over 400 organizations using Albus, it significantly reduces onboarding time for new agents and enables teams to provide exceptional customer support.

Product Fruits

productfruits.com

Product Fruits is the AI-driven platform designed to supercharge product growth. They provide product adoption and engagement flows that simply work. Automatically onboard users, guide them to unlock the full value of the application, and watch conversions soar. Their powerful feature set includes: * AI-powered PRODUCT TOURS & WALKTHROUGHS for guiding users step by step through the UI * HINTS, BEACONS & TOOLTIPS for highlighting new features, delivering tips, and providing contextual support * ONBOARDING CHECKLISTS for showing users the progress of their onboarding journey * IN-APP ANNOUNCEMENTS for publishing important news directly in the application * IN-APP NEWSFEED for keeping users up to date * NPS & SURVEYS for measuring satisfaction and capturing insights directly in the product * USER FEEDBACK WIDGET for tracking moods as well as making it easy for users to report bugs and share ideas * HELP CENTER (Life Ring Button) for providing one centralized location for all onboarding and support documentation, as well as any 3rd-party chat widget * KNOWLEDGE BASE for allowing users to solve problems without having to contact support * CUSTOM EVENTS for triggering flows based on user behavior in the application * USER SEGMENTATION for tailoring experiences to personas and showing different content to individual cohorts * ANALYTICS for understanding where users get stuck, what they like, and what needs improving * Product Fruits editor was built with a non-technical user in mind, and they don’t need any coding skills to create beautiful onboarding experiences. They are serving companies big and small all over the world, helping them to improve product adoption, increase conversions, reduce churn, and lower support tickets.

Vivantio

vivantio.com

Vivantio is a service management platform with built-in CRM, powerful workflow builder, customizable ticket routing and prioritization, branded self-service portals, and no-code configuration. Vivantio streamlines processes for service teams in B2B Customer Support, IT, Facilities, HR, Legal, Finance, and GRC. Our solution is particularly impactful for B2B service & software providers, or companies experiencing high growth and needing to scale support operations. Vivantio's platform is incredibly flexible, offering enterprise functionality to every customer – as well as the ability to turn those features on and off as needed. they believe in democratizing technology, which is why Vivantio is highly configurable without needing to rely on engineers or consultants to make configuration changes.

Apty

apty.io

Apty, a cloud-based software solution, helps enterprises streamline their operations and increase efficiency through guided employee experiences and proactive analytics that accelerate digital adoption and process compliance. Using Apty’s successful best practices methodology for digital adoption, enterprises can increase employee engagement and improve data hygiene. Every month millions of users worldwide use Apty to learn web-based apps and excel in their job at leading companies like Delta, Hitachi, Mary Kay, Wiley, and many more. Apty - Digital Adoption Done Right Apty’s all-in-one platform empowers you with reliable data that enables informed decision-making to increase your application ROI and employee productivity.

Helpshift

helpshift.com

Helpshift, a subsidiary of Keywords Studios, is a consumer-first digital support platform that provides an efficient, personalized, modern support journey. Conversational AI, machine language translation, automation, and segmentation quickly resolve consumer problems across immersive channels like mobile apps, gaming consoles, and XR experiences in 150+ languages. Get your consumers back online faster with over 50% automation for effective resolution.

Userlane

userlane.com

Userlane is an award-winning Digital Adoption Platform that identifies and eliminates adoption barriers across software. Discover which software applications are in use, understand usage patterns and areas of digital friction, and improve employee productivity and experience. Realize the full value of software investments with Userlane.

UseResponse

useresponse.com

They’ve built a platform to help companies better understand the needs of their customers. It integrates a feedback system, helpdesk, live chat, and knowledgebase tools to make listening to the customer voice actionable, manageable, and productive. World-known companies such as Deutsche Bahn, Cpanel, Yellowfin, Cisco, and HH.ru effortlessly collect feedback from thousands of their customers and improve customer experience by providing omnichannel customer support. UseResponse is dedicated to making customer feedback more meaningful and enabling businesses to make data-driven product development decisions.

LimeChat

limechat.ai

LimeChat helps e-commerce brands sell, support, and market on WhatsApp. They have been pioneers of WhatsApp commerce, working with 300+ leading brands like HUL, ITC, Mamaearth, Wow Skin Science, Neemans Shoes, and Snitch. They help reduce CAC, boost retention, and deliver amazing experiences through WhatsApp, making it over 10% of their online revenue. Their focus is on helping businesses create exceptional experiences on WhatsApp! What makes them the trailblazer in WhatsApp experience? 👉 GPT-powered Chatbots for human-level experiences 👉 2-way WhatsApp campaigns for 2x ROI without spamming 👉 AI-enabled CRM built for e-commerce 👉 The best-performing Click to WhatsApp ads They would love to give businesses a tailored consultation to help deliver the best experience on WhatsApp.

Hornbill

hornbill.com

Hornbill is an innovator of cloud-based business collaboration technology and applications that engage teams, optimise operations and deliver better customer experiences. Our new collaborative Service Management application combines 2 decades of ITSM experience with a powerful, innovative collaboration platform, allowing teams to connect anywhere, anytime, in any language. Hornbill’s software supports customers at thousands of commercial and governmental sites worldwide.