Page 5 - Top CallRail Alternatives
CallTools.com
calltools.com
Call Tools has developed a cloud-based contact center solution that is designed to increase contact rates and accelerate sales revenue. Our software features include multiple ways to connect with customers and prospects while making it easy to monitor your team from anywhere with an internet connection. Call Tools provides a full suite of calling software all-in-one with real-time analytics including an outbound predictive dialer and inbound call center solution. No phones, no hardware, no coding, no downloads are required. Our solution allows us to cater to small business and enterprise-level customers all over the world. Call Tools is available for integration with many existing CRMs, including Salesforce.com, ZOHO and Microsoft Dynamics. Our mission is to provide companies with an affordable and comprehensive solution for all of their telemarketing needs. Scale productivity and deliver enterprise-level service with our reliable cloud-based platform.
SALESmanago
salesmanago.com
SALESmanago is a Customer Engagement Platform for impact-hungry eCommerce marketing teams who want to be lean yet powerful, trusted revenue growth partners for CEOs. Our AI-driven solutions have already been adopted by 2000+ mid-size businesses in 50 countries, as well as many well-known global brands such as Vodafone, Lacoste, New Balance and Victoria’s Secret. SALESmanago delivers on its promise of maximizing revenue growth and improving eCommerce KPIs by leveraging three principles: (1) Customer Intimacy to create authentic customer relationships based on Zero and First Party Data; (2) Precision Execution to provide superior Omnichannel customer experience thanks to Hyperpersonalization; and (3) Growth Intelligence merging human and AI-based guidance enabling pragmatic and faster decision making for maximum impact. More information: www.salesmanago.com
Whatagraph
whatagraph.com
Marketers have multiple marketing sources, hundreds of running campaigns, and clients or stakeholders to manage and report to. It's a struggle to connect all the data, process it, discover insights, and demonstrate their ROI. Whatagraph is an intuitive all-in-one marketing data platform that easily removes data-related manual work and hassle from a marketer's day-to-day. You can replace multiple slow and complex tools with one platform. And unlike others on the market, Whatagraph is easy-to-use, reliable, and makes working with data (managing, blending, and visualizing cross-channel data) swift and easy for anyone in a team: Connect all your marketing data in a single hub without third-party tools and connectors. Manage and organize unstructured, scattered cross-channel data with no-code transformations. It's easy enough for anyone in a marketing team to execute advanced data management tasks without an analytics skillset, coding, or tech knowledge. In a few clicks, create stunning visualizations of your connected and prepared cross-channel data. Quickly turning it into analysis- or presentation-ready reports, dashboards, or standalone graphs, charts, funnels, or tables. Finally, automate how you share or deliver that data to any destination: clients, stakeholders, teammates, or other tools and platforms. Whether you are presenting to a boardroom or your clients or looking for insights to improve campaigns, you are confident that you have a reliable and fast platform with all the up-to-date data in one place presented in a clear and visual way. It will take you minutes instead of hours to prepare, and it will take you minutes instead of hours to scale it for new clients or data sources.
Ringover
ringover.com
Ringover is the easy-to-use multichannel cloud communication solution (calls, SMS, video calls, emails...), designed to enhance your customers' experience, and maximize your sales. Give your clients and prospects a personalized experience and boost the productivity of your sales and customer service teams thanks to an intuitive and easy-to-manage interface. Our advanced supervision and coaching features allow you to closely monitor operations and train your team members fast. Ringover integrates with over 80 business tools (CRM, helpdesk...), streamlining tasks for increased efficiency.
Sprinklr
sprinklr.com
Sprinklr Service is a cloud-native unified customer service platform powered by AI that enables seamless customer & agent experience across 30+ digital, social and voice channels, and delivers real-time actionable & scalable insights – eliminating the need for any other point solution. * Enables customers to interact with your brand on their preferred channel for consistent brand experience leading to customer delight. * Empowers agents with unified/360 customer view and recommends the most relevant responses with the power of AI to improve agent productivity and experience. * Provides meaningful and actionable insights to supervisors to drive growth and operational excellence * Helps leaders uncover opportunities for growth, transformation and innovation through real-time contact center insights scalable across the enterprise.
Gallabox
gallabox.com
Gallabox is a comprehensive communication solution designed to enhance customer engagement and streamline sales processes through the use of WhatsApp Business APIs. This platform enables businesses to convert customer interactions into actionable insights, utilizing advanced WhatsApp Chatbots to facilitate seamless communication. By leveraging these tools, organizations can efficiently manage customer inquiries, generate leads, and ultimately drive sales growth. Targeted primarily at businesses seeking to optimize their customer communication strategies, Gallabox caters to a diverse range of industries. Its user-friendly interface and multi-agent shared inbox allow teams to collaborate effectively, ensuring that no customer query goes unanswered. The platform is particularly beneficial for businesses that rely heavily on customer interaction, such as e-commerce, service providers, and customer support teams. With Gallabox, companies can implement WhatsApp drip campaigns and broadcast messages tailored to specific audience segments, enhancing their marketing efforts and improving customer retention. One of the standout features of Gallabox is its integration capabilities. The platform offers straightforward plug-and-play options that allow businesses to connect with existing systems and Customer Relationship Management (CRM) tools. This includes popular platforms such as Zoho, Shopify, WooCommerce, Wix, WebEngage, Razorpay, and Shiprocket. By integrating WhatsApp into their current workflows, businesses can streamline operations and ensure a cohesive customer experience across all touchpoints. Additionally, Gallabox's WhatsApp Chatbots play a crucial role in automating customer interactions. These intelligent bots can handle a variety of tasks, from answering frequently asked questions to guiding customers through the purchasing process. This not only reduces the workload on human agents but also ensures that customers receive timely responses, enhancing overall satisfaction. The ability to convert conversations into smart actions further empowers businesses to make data-driven decisions and tailor their offerings to meet customer needs. Overall, Gallabox provides a robust solution for businesses looking to harness the power of WhatsApp for customer engagement. With its focus on ease of use, integration flexibility, and automation capabilities, Gallabox stands out as a valuable tool for organizations aiming to improve their communication strategies and drive sales growth.
Agile CRM
agilecrm.com
Agile CRM is a fully integrated CRM with sales tracking, contact management, marketing automation, web analytics, 2-way emails, telephony, helpdesk with a clean modern interface. With Agile CRM, SMB's can now: * Automate their marketing, sales and customer retention process with simple and powerful drag-drop editor * Convert website visitors directly to leads in the CRM - Nurture, track and score leads automatically based on web or email activity * Enable multi channel communication with the ability to call or email or tweet to a contact from the same page * Monitor customer behavior and get real time alerts for customer activity * Manage helpdesk tickets with all of the customers history in one place * Have a detailed record of all of the customer's details and communication history in one page, sorted chronologically * See customer data from various other business apps on one page using extensive integrations
Salesloft
salesloft.com
SalesLoft is the #1 sales engagement platform, helping B2B sellers get to "yes" quicker. We integrate with today’s top CRMs, turning your data into dollars.
Chatway
chatway.app
Chatway transforms online customer interactions with its live chat product for websites. Offering real-time communication, customizable widgets, and intelligent chatbots, it enhances user experience. Responsive across devices, Chatway empowers businesses to engage, resolve issues, and convert leads efficiently. Elevate your online presence and build lasting customer relationships with Chatway.
Voiso
voiso.com
Voiso is an advanced cloud-based contact center solution, allowing to easily start, scale, and run your contact center while improving business metrics and customer experience. A complete set of contact center capabilities includes local calling experience, smart auto-dialers, AI-powered speech recognition, agent management features, omnichannel support, answering machine detectiion, and much more. By combining it with ready-to-use integrations with major CRM and helpdesk systems, Voiso helps scale your communications, reach your customers even in the most regulated countries, and grow your business globally. Voiso provides all the customers with 24/7 support.
Factors.AI
factors.ai
Factors.AI helps B2B SaaS marketers amplify marketing ROI, save time and effort on routine analysis, and give critical insights into marketing activities impacting pipeline/revenue. Firstly, Factors brings together all data silos- website visitor data, CRM, Ads platform, Clearbit, and Search Console data with its no-code integrations. After identifying anonymous visitors from the website with CRM contacts/leads, Factors provides a unified view of all your marketing metrics, multi-touch attribution with ROI analysis, marketing, and sales funnels analysis, and automated insights tailor-made for B2B marketers.
Consolto
consolto.com
Consolto’s hope is that with their SMB-focused conferencing solution, anyone can offer high impact, one-on-one digital services that are on par and even exceed those provided by larger organizations. The Problem According to Consolto.com, right now setting up a videochat with a client can be somewhat of an awkward process with current solutions like Zoom, Skype or Google Hangouts which were not built for business to client scenarios. They require either: Some sort of client installation -- bummer. Username/Password credentials -- where is that darn password? Sending a link or an email to connect with prospective clients -- tedious. Adding to contacts -- privacy anyone? Little to no backoffice capabilities. How’s one supposed to get any business done? Another important aspect that is poorly addressed by these solutions is their ability to manage the sessions. For example, Zoom does not save texts from chats, so important notes and insights written during sessions are lost. These types of solutions make it difficult to manage sales or consultation sessions. Consolto sees their solution as a VCRM -- a Videochat-based Customer Relationship Management platform that was designed to enhance business interactions. It enables anonymous, contactless (without exchanging contact details), frictionless (no downloads, no credentials) real-time communication via video. Their product is available either as a website widget or a direct link enabled through a Personal Page. Fully optimized for the needs of SMBs and freelancers, Consolto’s easy to install solution (just one line of code) deploys an impressive roster of high impact functionality that simplifies the management of videochat business interactions. These functionalities include meeting scheduling, in-app invoicing and payments, memos, session transcription (coming soon), CRM-like followup notifications, client analytics and persistent messaging, to name just a few.
Colibri.ai
colibri.ai
Colibri Sales Copilot is an AI tool that enables better customer conversations and conversation insights. It works during customer calls, recording, transcribing, and analyzing the conversation, to give sellers useful tips in real time, helping them follow best practices and avoid costly mistakes. After each call, Colibri generates an AI meeting summary and suggests next steps. It also provides call analytics, useful for sellers and managers seeking to identify areas for improvement. Boost efficiency by integrating Colibri with Salesforce: automatically log calls and AI meeting notes in Salesforce after each meeting. Free your team from admin tasks, so they can spend more time closing deals. To learn more, please visit colibri.ai
Geckoboard
geckoboard.com
Geckoboard is a hassle-free tool for building and sharing real-time business dashboards. Designed to help team leads surface live data for their team and across their organization, Geckoboard integrates directly with over 80 different tools and services to help you pull in your data and get a professional-looking dashboard in front of others in a matter of minutes. No coding or training required. Build dashboards directly in your browser with a straightforward, drag-and-drop interface, and bring important numbers, metrics and KPIs out of lifeless reports and spreadsheets. Geckoboard makes your key data more engaging for everyone, with visualizations that anyone can understand at a glance, and that update automatically to always stay up-to-date. Highlight noteworthy changes in certain metrics using status indicators, which draw attention to numbers that are performing above or below expectations, and visually show goals you're working towards, in a click. However your team is working, Geckoboard makes sharing your dashboards simple. Copy and paste a link to a live dashboard that can be viewed in any web browser, or invite your teammates to log in, view and even create their own dashboards. For regular updates, you can schedule screenshots of a dashboard to be sent via email, or posted to a Slack channel at regular intervals. For maximum visibility, Geckoboard has ‘Send to TV’, allowing you to pair your account with a browser on a large screen or TV, and pick which dashboards you’d like displayed on there. It can even loop through several dashboard on one screen. We’ve got easy-to-follow instructions for how to achieve this in an afternoon using affordable off the shelf hardware. Finally, you can keep track of key numbers on-the-go, by logging in to your account on a mobile devices’ browser, where you can access your dashboards, perfectly formatted for smaller screens. Build your first dashboards free for 14 days - no payment details needed.
ROI Hunter
roihunter.com
ROI Hunter is a product performance management (PPM) platform. The platform enables retailers to understand how their individual products perform throughout the product life cycle, allowing them to maximise their margins by making better, more informed decisions. Common retail operating structures (buying, procurement, merchandising, marketing, and distribution) all perceive products differently, and use different metrics to manage their activities. We see the most friction between marketing and the rest of the organisation, as it’s difficult to break marketing efforts down to the SKU level, as well as to make SKU-level data actionable in marketing. This results in the true cost of promotion not being calculated into product margin, which leads to overinvestment in bad products and underinvestment in potentially good products. Product performance management overcomes the difficulties described above by combining product data across marketing channels with business data about SKUs to create a combined view of true product performance. This can be used to drive marketing efforts or support critical business decisions (e.g. pricing or purchasing of products). The PPM platform also connects directly to the ad networks. With ROI Hunter, e-commerce marketers can build and launch more profitable campaigns all from the same platform.
TeamSupport
teamsupport.com
TeamSupport is a comprehensive software solution that manages the entire post-sale customer experience, resulting in revenue growth, reduced churn and higher customer satisfaction. TeamSupport’s suite of proactive customer service software allows you to prioritize your customers by truly knowing who they are, effectively supporting them, and growing with them. TeamSupport's system helps make happier customers - which leads to more revenue for your business. TeamSupport's customer service software includes: - Support: Award-winning ticket management system - Messaging & Live Chat: Real-time digital conversations - Success: Improve customer relationships for success - Insights: Customer data & analytics
Qualified
qualified.com
Qualified is the pipeline generation platform for revenue teams that use Salesforce. Leading B2B brands such as Adobe, LaunchDarkly, SurveyMonkey, ThoughtSpot, and VMWare trust Qualified to grow their pipeline by tapping into their greatest sales & marketing asset—the corporate website—to identify the most valuable buyers, uncover signals of buyer intent, and instantly start sales conversations. Customers that use Qualified report a 10X increase in sales meetings, a 4X increase in lead conversion, and a 6X increase in pipeline. Qualified, built on Salesforce, connects the website with Salesforce data to identify account-based buyer intent and facilitate real-time sales conversations. Qualified is ranked #1 on the Salesforce AppExchange and is ranked #1 across over 20 categories on G2. Headquartered in San Francisco, Qualified is led by former Salesforce CMO Kraig Swensrud and former Salesforce product SVP Sean Whiteley and funded by Norwest Venture Partners, Redpoint Ventures, and Salesforce Ventures. To learn more, visit qualified.com.
Cognito Forms
cognitoforms.com
Cognito Forms is an easy-to-use online form builder, allowing anyone to quickly create, publish, and manage forms. Users can create unlimited forms including registration forms, payment forms, and surveys without any coding. Forms can be embedded directly into your website, and form submissions can be viewed from any device, any time.
LeadDesk
leaddesk.com
LeadDesk is a cloud-based contact center software for high volume sales and customer-service. Customers range from SMB to large Enterprise customers. Other major customer industries include; media, security services, energy, telecommunication, financial services, market research, and fundraising. Our intelligent tools allow you to maximize call-efficiency and help you sell more. LeadDesk can be used stand-alone or integrated with CRM systems. Our customers boost agent productivity with highly efficient call handling, seamless VoIP/GSM/PBX connectivity, integrated contacts lists, contacts data management, and advanced monitoring and reporting. LeadDesk is cloud-based and highly scalable. Sales organizations choose LeadDesk because they close more, have no downtime, no start-up costs, and lower OPEX.
Simple.ink
simple.ink
Simple.ink allows you to build no-code websites with Notion. Fast, secure and perfectly optimized. Oh and... headache-free. It takes as little as 1 minute to build your website, and we have a generous free plan. Stay small or go big with your no-code website — both are an option, but in any scenario, you'll be 10x faster than anybody else and have more time for doing what you like.
Databox
databox.com
Databox is an easy-to-use business analytics platform for growing businesses. It lets you easily centralize your data so you can view your entire company's health in one place. Then it helps you use your data to make better decisions and improve your company's performance. We took all the powerful analytics features normally found in complicated enterprise tools and made them accessible to growing businesses. Build beautiful custom dashboards without code, so you always know how you're performing. Create automated reports to share updates, dashboards, and context with your team or clients. Set goals for every team, and track their progress automatically. Use Benchmarks to see how you compare to companies like yours, and find opportunities to improve. Use Forecasts to predict future performance and plan better now. And automatically monitor your company's performance with custom email and Slack updates.
Fillout
fillout.com
Fillout helps you easily create powerful forms, surveys and quizzes. Its form builder is highly customizable and offers a wide range of native integrations, like Airtable, Google Sheets, Notion, Calendly, Mailchimp and many more. Create the exact form you need in minutes.
Triple Whale
triplewhale.com
We help you get more accurate data, with all your channels integrated in one place, so you can make better, faster decisions for your ecommerce business. Triple Whale is the world’s first all-in-one ecommerce operating system. With powerful data aggregations, visualizations, and improved attribution tracking, Triple Whale gives ecommerce companies a clear, quick, and transparent view of the metrics that matter. We're talking metrics like Contribution Margin (broken down by product, campaign, however you want it), true AOV, returns, New Customer CPA and more. Customize however you need your metrics to calculate exactly what you need, and add it to a dashboard where you can monitor it in real-time. Share it across your team so you can finally have a single source of truth across the entire company from the media buyers to the CEO. Powered by seamless integrations with top applications and networks like Shopify, Klaviyo, and Facebook, Triple Whale delivers a holistic view of your business performance, summarizing all of your marketing data in one customizable dashboard. Triple Whale is also the only software solution to offer full-featured mobile apps for both iOS and Android, enabling customers to access real-time performance data from anywhere, at any time. Unlike other tools that rely on modeled data and guesswork for attribution, Triple Whale uses its proprietary first-party data to directly track customer purchase data down to the ad level and across different channels. In addition, Triple Whale offers unlimited users and store integrations, automated email and Slack reporting, Mean, Median, and Mode AOV data, LTV and Cohort Analysis, Product Journeys, and a suite of other powerful features dedicated to giving ecommerce companies more transparency into their data. With Triple Whale, marketers can finally: - Access real-time performance data on the go, from anywhere in the world - Spend less time wrangling data and more time using it to grow their businesses - Rest easy and spend confidently knowing that attribution is on point - Empower their teams with accurate, easy-to-use automated reporting
involve.me
involve.me
A modern customer experience tool helping businesses to create personalized interactions at every step of the customer journey, increase audience involvement and gather better data. With involve.me users can easily create and publish smart landing pages & promotions for lead acquisition, quizzes, forms & personality tests for lead qualification & segmentation, price calculators & digital sales assistants for sales conversion and product & customer satisfaction surveys for measuring customer experience.
LiveCaller
livecaller.io
Lack of communications channels on websites results in customer churn, low satisfaction rate and minimal to zero customer success, in addition potential value of one-click voice calls for businesses across industries is huge, so LiveCaller basically solves those issues by offering all in one solution, that combines different communication channels (Web-Call, Chat, Callback, Social Messaging Apps) into a single platform.
Flowcode
flowcode.com
Unlock the power of direct connections. Flowcode is the #1 trusted QR provider for instant conversions and real-time data. We offer offline to online tools such as first-party data collection, next generation geo-reporting data, mobile-first landing pages and API integrations.
Haptik
haptik.ai
Haptik helps brands acquire, convert, engage and delight users with AI-driven, personalized, conversational experiences across 20 channels and 100+ languages. With the vision of creating the most compelling conversational commerce platform of the 21st century, Haptik’s Conversational Commerce platform enables brands to design delightful experiences that improve conversion rates across every stage of their customer’s journey. Haptik’s leading clients and partners include KFC, Whirlpool, Starhub, HP, Reliance Jio, CEAT, Disney Hotstar, OLA, and Zurich Insurance among others.
Zendesk Sell
zendesk.com
Hitting your revenue target while delivering a great customer experience is hard. Zendesk Sell makes it easy. Zendesk Sell is a modern sales CRM to help you accelerate revenue that’s quick to set up, intuitive, and easy to love. Featuring productivity tools, advanced analytics, and a full customer view from sales to service, Sell provides everything your sales team needs in one, centralized tool. Zendesk Sell is a part of Zendesk's portfolio of products designed to create better customer experiences. Zendesk serves more than 160,000 customers across a multitude of industries in over 30 languages. Zendesk is headquartered in San Francisco, and operates offices worldwide.
Gist
getgist.com
Gist is a suite of tools businesses use to market, sell, and communicate with their customers. They are on a mission to help marketing, sales, and support teams create great customer experiences in every interaction across the customer lifecycle, at scale. Today, over 10,000 businesses are using Gist, and they are just getting started. Customers use them to talk to their leads and customers and be that central source of truth. They believe that they’re in the middle of a huge shift in the SaaS space towards all-in-one platforms and they need their help.
HelpCrunch
helpcrunch.com
HelpCrunch is an all-in-one customer communication platform for support, marketing, and sales. It combines a set of tools to help you grow your business: 👉 Multichannel live chat 👉 Chatbots 👉 Shared inbox 👉 Knowledge base 👉 Email marketing 👉 Popups 👉 CRM