Asakana is an order intake and order management platform designed for food distributors. It captures customer orders from email, phone calls, voicemails, WhatsApp, text messages, WeChat, and sales representative notes, then converts them into structured order drafts for review and approval.

The platform is built to handle complex food distribution details, including product aliases, grades, pack sizes, units, multilingual messages, delivery instructions, and customer-specific preferences. Asakana can flag missing information, substitutions, and other potential issues before orders are finalized, helping teams reduce manual data entry and order-processing errors.

Asakana integrates with existing ERP systems, communication channels, and spreadsheets, allowing customers to continue ordering through familiar methods. It supports food distribution operations across seafood, produce, meat, specialty foods, and other food categories. The platform also provides a centralized workflow for organizing incoming orders, improving order visibility, and allowing staff to focus on exceptions and customer service rather than repetitive order entry.

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