MHC EngageCX
mhcautomation.com
MHC’s EngageCX software offers a comprehensive suite of solutions that not only streamline your communication processes, help you automate the creation of compliant documents, and give you direct control, but also deliver key benefits to your customers, with well-designed and engaging communications. MHC EngageCX offers communication tools designed for business users, allowing non-technical team members to easily manage the CCM solution and adapt without IT staffing constraints. Capture customer preferences, personalize communications, and deliver them via any preferred channel. Key features include: ** Template & Asset Library Management Organize and consolidate hundreds of templates, including text elements, logos, branding, and disclaimers, into a single library. Build and modify templates easily with a visual designer to ensure consistent communications across all channels. ** Automated Customer Experience (CX) & Engagement Create personalized customer journeys and communications using data from various systems. Utilize customer engagement analytics to tailor interactive documents to individual preferences. ** Workflow Management Build dynamic workflows with drag-and-drop functionality, automate data collection from multiple sources, assemble multiple assets into a single package, and transmit communications through multiple channels. ** Omnichannel Communications Choose between traditional print channels, a selection of electronic delivery channels, or a combination of the two. Deliver real-time communications and interactive forms and documents optimized for phones, tablets, PCs, and other devices. ** Smart Documents Gain real-time insights into customer behavior and interaction with dynamic, self-service web document analytics. Engage your audiences with interactive, responsive documents. Reduce call center costs by preemptively answering questions and tailoring communications to individual preferences. Empower your customers to consume information on their terms. ** Batch & On-Demand Documents Enterprise customer communications involve complex document production and delivery workflows. MHC EngageCX offers both batch communications for documents generated in large numbers and sent to individual customers, and on-demand communications for documents tailored to individual customer needs. This enables companies to meet individual customer needs, as well as general ones. ** Digital Forms Collect customer data from various sources and generate personalized quotes, new customer accounts, support cases, and sales leads. Personalized Communications Personalize your communications by choosing the language, tone, and channel based on past interactions.
elDoc
eldoc.online
elDoc - Empowering Your Document Excellence Journey with unmatched agility and scalability. Unleash the power of seamless automation with our cloud-based platform, designed to elevate document management through cutting-edge features like eSignatures, No-Code Workflow Automation, Secure File Management, and AI-driven Document Processing. All-in-one SaaS solution for solving your document processing challenges: * Single platform designed to effortlessly address all your document handling challenges * Available from day one as a SaaS solution, elDoc empowers you to embark on your automation journey instantly, experiencing seamless efficiency and rapid ROI with no extra investment or maintenance required * Highly secure platform with robust access rights and a comprehensive security framework to protect and manage your data * Designed to meet the document handling needs of small businesses to large corporations with an enterprise-level demands * Trusted by high-performing organizations and government institutions around the globe elDoc serves clients worldwide, with offices in the USA (covering the USA, Canada, and EU countries) and Hong Kong (covering APAC regions including Japan, Australia, Singapore, South Korea, and more).
FileCloud
filecloud.com
FileCloud is a hyper-secure EFSS (enterprise file sync and share) platform that provides industry leading compliance, data governance, data leak protection, data retention and digital rights management capabilities. Workflow automation and granular control of content sharing across most enterprise platforms are fully integrated into the complete EFSS stack. FileCloud is a leader in content governance and collaboration for unstructured data, trusted and used worldwide across Global 1000 enterprises, educational institutions, government organizations, and service providers. Granular control of content sharing is fully integrated into the stack through comprehensive audit logs and access permissions, and the Compliance Center helps with regulations like GDPR, HIPAA, and NIST 800-171 (among others). FileCloud also provides Zero Trust File Sharing® an industry first innovation that allows users to share sensitive data via an encrypted zip file that cannot be accessed by unauthorized users, even in the event of a data breach. FileCloud helps customers solve complex challenges in enterprise file sharing, privacy, compliance automation and governance across public, private, and hybrid cloud environments. In addition to its enterprise file sharing solution, FileCloud’s product portfolio also includes Signority (acquired in May 2024), a Canadian-based e-signature and document workflow platform. The platform offers powerful file sharing, sync, and mobile access capabilities on public, private, and hybrid clouds. FileCloud is headquartered in Austin, Texas and is used by millions of users around the world, including top Global 1000 enterprises, educational institutions, government organizations, and managed service providers.
Systemware
systemware.com
Systemware provides content services solutions that capture, organize, manage and deliver the exact information when it is needed and in the right context. Connect legacy and distributed content across the organization. This is the evolution of enterprise content management. Founded in 1981, Systemware quickly established itself as a developer of products that effectively managed enterprise content. Their solutions can help with report output management, correspondence, and customer communications. With over 35 years in information management, Systemware solutions continue to support the changing environment of content while responding to the evolving needs of customers both large and small. Systemware has developed a suite of applications that streamline the flow of documents and information through a variety of business processes. Systemware currently serves customers in a variety of industries ranging from financial services, insurance, healthcare, and retail markets. They help some of the world’s largest and most highly regulated organizations simplify infrastructure, optimize cost, improve workflow efficiencies and meet information governance requirements. Systemware is a privately-held company based in Addison, Texas with branch offices throughout the United States.
Quest Software
quest.com
Simplify IT management and spend less time on IT administration and more time on IT innovation. It’s time to rethink systems and information management. Quest Software, also known as Quest, is a privately held software company headquartered in Aliso Viejo, California, United States. Quest provides cloud management, software as a service, security, workforce mobility, and backup & recovery. The company was founded in 1987 and has 53 offices in 24 countries. Quest Software delivers cybersecurity, data performance, directory and identity, and modernization solutions that simplify enterprise IT management. Business challenges, stormy economies and market changes are going to happen. But, it’s how your organization prepares, withstands and responds that makes the difference.
Ripcord
sortspoke.com
Companies that receive complex, unstructured and high varied documents use SortSpoke's AI to extract the data they need for sales, operations and back office use cases. SortSpoke allows you to extract the data you need, in any language, in unlimited variations with an easy-to-use, template-free, no-code, and business-user driven platform. In the insurance industry, SortSpoke helps Carriers, MGAs, reinsurers and TPAs in commercial P&C and Life process the unstructured documents they receive into the data needed for triage, underwriting and claims. For companies with an increasing volume of submissions, complex products, and a constrained underwriting workforce, SortSpoke augments underwriting teams, allowing the same number of staff to review 50% more submissions with on-target risk. Customers can train SortSpoke in under 100 documents to extract any data, from any document, in any language without IT support. SortSpoke is a business user driven platform to setup and perform human-in-the-loop review of documents for 100% data quality. SortSpoke provides a fully auditable, explainable and human verifiable output that avoids the "black box" problem with AI/LLM/ChatGPT models while also keeping each customer's data private.
Advantage CSP
advantagecsp.com
Advantage CSP is a business-centric, multi-experience platform that empowers organizations to build products faster and manage their data, all within a single platform. * Web Content Management * Customer, Employee and Member Portals * Learning Management Systems * Advantage AMP * Continuing Education Solutions * Mobile Apps & Kiosks * Ecommerce Solutions * Social Engagement Platforms * Advantage Data Hub * Awards Management
Jahia
jahia.com
Jahia is a leading provider of Digital Experience Platforms (DXP) and Content Management Systems (CMS) designed to help organizations create, manage, and optimize their digital content and customer experiences. The platform integrates powerful tools for content management, customer data, and personalization, allowing businesses to deliver seamless and engaging digital interactions across multiple channels.
Iron Mountain
ironmountain.com
Iron Mountain Incorporated (NYSE: IRM), founded in 1951, is the global leader for storage and information management services. Trusted by more than 225,000 organizations around the world, and with a real estate network of more than 85 million square feet across more than 1,400 facilities in over 50 countries, Iron Mountain stores and protects billions of valued assets, including critical business information, highly sensitive data, and cultural and historical artifacts.
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