千牛

千牛 (Qianniu) is a comprehensive workbench designed for Taobao and Tmall merchants. It integrates a range of essential functions to streamline business operations, making it easier for sellers to manage their online stores efficiently. The app provides real-time order management, allowing users to monitor order status, automate shipping notifications, and handle customer communications effectively. It also includes tools for customer service, supporting multi-channel communication to enhance customer satisfaction.

One of the key features of 千牛 is its ability to support multiple store management, making it particularly useful for large-scale sellers with multiple Taobao stores. The app facilitates quick responses to customer inquiries and enables seamless management of shipping, refunds, and reviews. Additionally, it offers marketing tools to help plan promotional activities and optimize store performance.

The mobile version of 千牛 allows users to view real-time order updates, process shipments and refunds, and maintain good customer relationships by quickly responding to buyer messages. It also includes features for store decoration and layout adjustments, enabling sellers to customize their store appearance and product displays easily. Overall, 千牛 serves as a versatile platform that simplifies the management of Taobao and Tmall stores, providing a centralized workspace for various business tasks.