AIssie is an AI receptionist and business communication assistant designed for Australian small businesses. It answers phone calls 24/7, manages after-hours and overflow enquiries, responds to messages, captures customer and lead details, and provides support across websites, Facebook, Instagram, and WhatsApp. AIssie can also handle multiple conversations at once and escalate complex requests to a team member when needed.

The platform helps businesses manage bookings and customer follow-ups by checking availability and scheduling jobs through Google Calendar, Microsoft Calendar, or ServiceM8. It can send appointment reminders, manage rescheduling, follow up on quotes, collect service feedback, and assist with overdue invoice reminders through Xero or MYOB. Calls and follow-up conversations can be transcribed for review, while integrations with tools such as HubSpot and Zapier support lead management and workflow automation. AIssie is suitable for trades, professional services, retail, hospitality, health and beauty, and other businesses that need AI-powered call answering, chat support, appointment scheduling, and administrative assistance.

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