Nailted
nailted.com
Complete AI-powered Engagement, Performance and Management suite: People Analytics, one-to-one meetings, performance reviews, goals, and more. Culture is one of the most powerful concepts in the world. Nailted is a web-based product that will help you improve your employee engagement and create an awesome culture. Culture gets together because we love to create digital products, and what better than create a product that will make us even closer.
YOOBIC
yoobic.com
YOOBIC is a frontline employee engagement platform, empowering the world’s top retailers to thrive by unleashing the potential of their frontline teams. In a single platform, YOOBIC connects HQ and store teams with purpose-built tools for communication, task management, and microlearning — helping retail leaders simplify operations, achieve effortless alignment, and deliver exceptional operating results with a partner they can trust to adapt and grow with them. Trusted by 350+ global brands like Michaels, Levi’s, Ralph Lauren, H&M, Mattress Firm, Francesca’s, Lidl, Lacoste, Krispy Kreme, Boots, and Pret a Manger, YOOBIC delivers smarter tools, constant innovation, and a true partnership that evolves with your business — ensuring your teams are aligned, engaged, and ready to succeed no matter what.
Bridge
getbridge.com
Imagine a world where onboarding isn’t a nightmare, compliance training doesn’t induce yawns, and employee development actually gets people excited. Say hello to Bridge LMS. It combines learning, employee development, upskilling, feedback, and recognition all on one beautifully wrapped package. Bridge is an award-winning Learning Management System (LMS) designed for organizations that need to create customized training experiences. It's ideal for onboarding new hires, compliance and regulatory training, employee development and manager enablement programs. Bridge is super easy for learners to find their way around. Learners get a personalized library with course recommendations and reminders when training is due. Bridge offers content partnerships to augment your library, or easy integrations if you already use LinkedIn Learning or another content provider. Admins save time with insightful reports that highlight overdue learners and enrollments, and the ability to build set-it-and-forget-it training programs that serve content in stages. Plus Bridge has a mobile app for deskless workers to engage in training anytime and anywhere, even without an internet connection.
Ambassify
ambassify.com
Ambassify is a SaaS company and the leading Employee Advocacy platform. Turn your employees into brand ambassadors and experience the power of social media advocacy. Leverage the potential of your employee network to amplify your brand visibility, expand reach & boost sales, reduce advertising costs, and optimize social media content distribution across all channels. Join companies like KPMG, Orange, Volvo, Swiss Life, Allianz, BNP Paribas, KBC, Danone, Capgemini, and Bayer and scale your marketing efforts by leveraging the authentic voice of your employees on social media while you reach a whole new audience and enjoy much greater visibility. Go beyond social sharing with our community-driven solution and focus on engagement and collaboration to enhance advocacy and build brand trust. Track your program's performance and measure your teams' impact on leading social media channels and beyond.
Benevity
benevity.com
Benevity is the global leader in online workplace giving, matching, volunteering and community investment software. Many of the world’s most iconic brands rely on Spark, Benevity’s award-winning Cloud solution, to power corporate “Goodness Programs” that attract, retain and engage today’s diverse workforce by connecting people to the causes that matter to them.
Energage
energage.com
People spend the majority of their lives at work. Yet for decades, employee engagement in the U.S. has been stagnant at just 31 percent. Two out of three employees wish they were doing something else, which means organizations are having a tough time acting on their strategy. However, there are some standouts. These energized organizations have double the engagement level of the U.S. average, with some achieving even more. If these companies can be identified, their successful practices can be pinpointed, and technology can be used to replicate their success, other organizations can achieve similar outcomes. Energage has spent the last 15 years studying these organizations known as Top Workplaces. They understand what drives them and have applied that research to their Intentional Culture Platform to help improve the working lives of employees, create value, and achieve real results. The Energage Platform combines research, HR technology, and expert guidance to help organizations unleash performance and realize the full potential of their workforce—both at speed and scale. Customers are reducing costs, raising productivity, and improving the workplace experience. The platform can help other organizations achieve the same results.
Evergreen
evergreen.so
Evergreen helps organizations to boost employee engagement and retention while positively impacting the planet. Evergreen, is the only employee recognition software that offers a simple and sustainable way to motivate your peers by recognizing their good work while planting trees. Evergreen makes it possible to: - Tag company values along with recognitions - Highlight a culture of gratitude in a meaningful way - Send recognition, where communication is already happening - Bring responsibility into the everyday life of the employee's in a very real way - Monitor results through comprehensive reporting Publicly recognise your peers with seeds they can plant into trees - Timely peer-to-peer recognition with real trees your team can plant, posted to a public team channel. - Each month your team can each give away 12 seeds to whoever they choose. - Tag company values to understand who is championing and living them. Evergreen helps organizations to have a stronger company culture, while helping our planet.
HALO Branded Solutions
halo.com
HALO is the global leader in branded merchandise, uniform programs, and recognition and incentive solutions. The company partners with clients to break through the clutter of a media-saturated world and connect their brands to customers, employees, and other critical audiences essential to their success. With more than 1,800 employees in 42 global offices, HALO offers the industry’s most comprehensive range of capabilities, including creative services, technology solutions, and logistics and global sourcing. Its clients include over 100 of the Fortune 500, as well as thousands of mid and small-sized organizations seeking to make a significant impact with their brands.
Culture Cloud
octanner.com
O.C. Tanner’s Culture Cloud is an employee recognition platform designed for enterprise and global workforces. Culture Cloud helps companies create large-scale programs that deliver truly personal employee recognition experiences. O.C. Tanner pioneered the employee recognition industry nearly a century ago, and today, the Culture Cloud platform helps more than 13 million people around the world thrive at work. Thousands of enterprises, including 30 on the Fortune Best Companies To Work For list, trust Culture Cloud to connect their people to purpose, accomplishment, and one another. Culture Cloud checks every box on the HR and IT wishlist (including some that organizations may not have known they wished for). * One of the world’s best-rated recognition apps * A central, customizable platform * Plug-ins that enable recognition in everyday apps (like email) * A user-friendly social wall, nominations, approvals, and presentation tools * Broadcastable success (think TV monitors and intranets) * Yearbook, a collaborative service-award experience pioneered by O.C. Tanner * Built-in educational tools * Rewards employees love, including adventures, cool tech, gift cards, brand name merchandise, concerts, events, custom symbols of achievement, and charitable giving * Industry-leading admin tools and dashboards * HRIS API connections * The most results-oriented team of experts in the field
Employment Hero
employmenthero.com
Employment Hero offers a cloud-based all-in-one suite of software solutions to manage all employment stages. Centralise, streamline, and automate important processes of the employment lifecycle. Tackle your business' HR, time and attendance, leave management, payroll, talent acquisition, employee benefits and recognition, performance reviews, and learning needs with control, visibility and ease. Integrate with your accounting, payments, business management, internal communication and other software you already have in your business to create operational excellence. Champion your employees and promote employee satisfaction with the Swag super app. They can request leave, access pay slips, carry out onboarding tasks, find exclusive deals and perks and even have early access to their salary. All from their mobile devices.
Firstup
firstup.io
Firstup is a workforce communications app that helps companies reach employees with relevant, personalized information they need to do their best work. Firstup solves the problem of poor employee engagement by keeping all workers informed and connected. Employees have one place to find out what’s happening at work—no more searching through emails and intranets to get information. Companies have an easier, faster way to publish content and news and can measure how many employees engaged with their content. Why you’ll love Firstup: * An official source for all workforce communications—reach every worker with the information they need to know to do their best work. * Push notifications and reminders for breaking news or time-sensitive tasks * Ability to upload and share videos, photos, documents, or articles * Personalized user experience with profiles and the ability to choose channels to follow * A simple way to save and find important information with bookmarking and powerful search * The ability for users to comment and share * A powerful way to connect everyone at your company and create a better digital employee experience for all
Achievers
achievers.com
Achievers is a cloud-based employee engagement solution designed to help organizations enhance workforce engagement, alignment, and recognition. By focusing on the core asset of any business—the employees—Achievers facilitates a culture of appreciation that drives retention, boosts productivity, and improves customer satisfaction, ultimately influencing key business outcomes. This platform is particularly beneficial for large enterprises looking to implement comprehensive recognition and engagement strategies. Achievers caters to HR professionals, team leaders, and organizational decision-makers seeking effective ways to motivate their workforce and foster a positive work environment. The solution is applicable across various industries, making it a versatile tool for companies aiming to enhance employee morale and performance. Key features of Achievers include real-time recognition capabilities, customizable reward systems, and robust analytics tools. The real-time recognition feature allows employees to acknowledge their peers for exemplary work, fostering a culture of appreciation that can be felt throughout the organization. Customizable reward systems enable companies to tailor their recognition programs to align with their specific values and goals, ensuring that rewards resonate with employees. Additionally, the analytics tools provide insights into engagement levels and recognition trends, allowing organizations to make data-driven decisions to enhance their programs further. Achievers stands out in the employee engagement category due to its commitment to changing the way the world works. The platform emphasizes the importance of recognizing positive employee behaviors and integrates seamlessly into existing workflows, making it easy for users to adopt and utilize. With a focus on unmatched customer service and industry-leading expertise, Achievers supports organizations in creating successful recognition and engagement programs that lead to tangible business results. By leveraging this solution, companies can cultivate a motivated workforce, ultimately driving success and growth in their operations.
Recognize
recognizeapp.com
Recognize is an employee engagement platform. It is integrated into existing business tools, such as Microsoft Teams, Outlook, and Azure. Customizations allow companies to make their program as unique as them. Recognize is grounded in psychology principles to build intrinsic motivation in the workplace. Recognize simplifies employee engagement by unifying all your recognition, rewards, and culture-building programs into one powerful platform. Designed for growing teams, it streamlines administration, eliminates disjointed tools, and delivers measurable results that enhance workplace culture and team cohesion.
Sift
justsift.com
In any organization, the answers to "who do I work with," "who knows what," and "how can we work together," are often question marks. People data like skills, experience, and even contact info is often locked in an HRMS or scattered across multiple systems, making it hard or even impossible to quickly access. Sift is powerfully-simple people search for the enterprise. Empower your entire organization with instant access to your most valuable asset — your people. Sift puts your valuable people information from all your systems into a single simple-to-use search bar. Powerful people search, coupled with our dynamic org chart and employee directory, help everyone navigate your org intuitively. Sync to collaboration tools via a dedicated MS Teams app which helps employees find, connect, and collaborate with each other in ways that are more natural. Find folks with subject-matter expertise or similar interests to strengthen your internal network. Give your whole organization a tool that fosters true connections so everyone can work better, together.
Empuls
empuls.io
Empuls is an all-in-one platform enabling a holistic approach to employee engagement. It allows HR leaders to drive multiple people initiatives from a single platform, namely recognition and rewards, perks and benefits, surveys and insights, social intranet and communities. The holistic approach takes care of employee connection, listening, motivation, and well-being. Empuls helps you implement and automate your recognition and rewards program, employee engagement surveys, communication strategy, and perks & benefits program. With Empuls you can: 1. Build a culture of appreciation through peer recognition. 2. Motivate employees with meaningful recognition and diverse rewards choices. 3. Celebrate personal and professional milestones as one big work family. 4. Increase employee retention by acting fast on employee feedback from pulse and eNPS surveys. 5. Prioritize employee well-being with perks and benefits that suit the unique preferences of your workforce. 6. Connect and align employees with your culture via timely communication. More than 1000 organizations around the world use Empuls to improve employee retention, productivity, and satisfaction. HR Professionals leverage Empuls to consolidate their employee engagement initiatives on a single platform, get end-to-end visibility into the success of their programs, save time and resources, and bring down the TCO. Empuls stands out for its high configurability, ease of customization, and intuitive user experience, making the platform truly yours.
Workleap
workleap.com
Workleap is the one simple employee experience platform to elevate hybrid work. From streamlining talent management to scaling productivity, Workleap lets you onboard new hires, engage people, develop talent, celebrate achievement and more. With its growing collection of tools, Workleap allows you to listen to your employees, align your teams and grow everyone’s potential so they can deliver their best work. With unparalleled simplicity, Workleap products are built to be operational from day one and to provide actionable insights quickly. Trusted by more than 20,000 companies worldwide, Workleap continues to redefine the work experience so everyone can do their best work.
Reward Gateway
rewardgateway.com
Since 2006, Reward Gateway has helped the most innovative companies and HR leaders transform the employee experience to attract and retain top talent through employee benefits, strategic reward and recognition, wellbeing, and much more. Across the globe, over 750 employees work together to make the world a better place to work. As an ambitious, fast-growth HR Tech SaaS company, it is flexible, inclusive, and keen to meet talented individuals who are passionate about positively impacting the future of work. Clients include American Express, Unilever, Samsung, IBM, and McDonald's. * Salary Sacrifice: The Reward Gateway Salary sacrifice and net payroll deduction schemes help employees stretch their salaries, including options like Holiday Trading, SmartTech, Car Benefit, Childcare Vouchers, and Cycle to Work. * Reward Gateway: Boost engagement by simplifying and uniting employee recognition, rewards, communications and more in one easy-to-use employee engagement platform. * Employee Wellbeing: Manage everyday wellness with endless content and guidance. Its Wellbeing Centre helps support employees in their quest to lead healthier lives in three key pillars: Physical, Mental and Financial. * Employee Communications: Help employees feel connected to your organisation and to one another wherever and whenever they work with company updates, alerts, blogs, spotlighted recognition moments and more. * Benefits Administration: Reward Gateway provides a flexible benefits automation solution that can streamline benefits management, create a superior employee experience and help to enhance overall employee engagement.
Crowdtech
crowdtech.com
Crowdtech is an international technology company specialising in Research Communities and offers superior online research and information technology that is designed and developed in-house. Crowdtech is a fast-growing organisation and is gaining a strong international foothold with active presence in the United Kingdom, Germany, France and the Netherlands. Crowdtech is part of the MWM2 Group and was founded in 2012 to market the technology developed for and by our researchers. Since 2018 the technology of MWM2 has been consolidated into Crowdtech to further focus on the development and marketing of this solution. Crowdtech is ISO 27001 certified and considers the security of your data to be of paramount importance. The platform runs on our own servers and all data is stored in the EU Dataspace.
EngageWith
springworks.in
Springworks EngageWith is an innovative employee engagement platform designed to enhance employee retention and foster a people-first culture within organizations. It integrates seamlessly with collaboration tools like Slack and Microsoft Teams, streamlining recognition, feedback, and communication processes. Key Features: * Rewards & Recognition: Facilitate peer-to-peer recognition and celebrate employee achievements to boost morale. * Anonymous Feedback: Gather candid insights from employees to improve workplace culture and address concerns. * Pulse Surveys & eNPS: Measure employee engagement and satisfaction through quick surveys, enabling data-driven decision-making. * Celebrations: Automatically notify teams about birthdays and work anniversaries to foster a sense of community.
Q4
q4inc.com
Q4 Inc. is the first IR Ops Platform with the world’s largest set of proprietary investor data, purpose-built to remove obstacles between public companies and their investors. Q4 gives investor relations leaders and their teams the tools to attract, manage, and understand investors — all in one place. The AI-enabled Q4 IR Ops Platform boasts a simple yet powerful IR website management system, frictionless events software, a robust analytics engine, a streamlined investor CRM, and shareholder intelligence with enhanced metrics to elevate investor targeting strategies. Q4 delivers the data, insights, and workflows that give IR teams the power to focus on what really matters: strategy, relationships, and driving premium valuations for their companies. The company is a trusted partner to more than 2,600 public companies globally, including many of the most respected brands in the world, and maintains an award winning culture where team members grow and thrive.
ViewPoint
viewpointfeedback.com
Transform your organisation with real-time feedback using ViewPoint's innovative Touchscreen feedback technology. Our unique smiley face surveys attract, engage, and encourage users to share their feedback, resulting in higher accuracy and response rates. Ask your people about their experiences in your spaces and turn their genuine thoughts and feelings into actionable insights. ViewPoint's unique smiley faces capture insightful and accurate feedback at the point of experience, helping international organisations like Amazon, Microsoft, P&G, Aldi, NHS, and Network Rail improve service quality significantly. Our interactive feedback technology engages consumers, patients, employees, and other stakeholders to understand their satisfaction or dissatisfaction. Using the leading ViewPoint CX platform, we leverage powerful software and various data capture methods, such as kiosks, tablets, online surveys, and SMS surveys, to collect feedback. We then transform this feedback into actionable analysis that drives business strategy and service improvement. Established in 2001, ViewPoint is renowned for excellent customer service, ensuring loyal customers year after year. Headquartered in the UK, we have regional offices in Australia, Dubai, New Zealand, and the US. Experience the Pulse feedback kiosk, a stylish device that uncovers the 'why' behind a single rating, using follow-up questions to gain deeper insights into the experience. The ViewPoint Pulse is flexible, available as a floor-standing, counter-top, or wall-mounted solution, and combines functionality with aesthetics. Capture feedback effortlessly and achieve extraordinary results with ViewPoint.
Touchwork
touchwork.com
Touchwork is a leader in customer experience (CX) solutions and services that help organizations capture, analyze, and act on information in real-time – anytime, anywhere. Touchwork’s solutions put the right information in the right hands at the right time. In doing so, organizations can monitor and achieve first class customer service levels, enhance the customer experience, reduce costs and liability, generate revenue and gain a competitive advantage.
Talkadot
talkadot.com
Talkadot is the premier platform designed to help professional speakers enhance their presentations, engage their audiences, and grow their careers. Its innovative tools make it easy to collect audience feedback, gain valuable insights, and generate leads, all in one place. Whether you're delivering keynote speeches, conducting training sessions, or hosting virtual events, Talkadot is the essential tool for audience engagement. What Makes Talkadot Unique? Unlike other platforms, Talkadot provides unlimited feedback tools for free with its Lite plan, making professional-grade features accessible to everyone. Its Pro and Elite plans offer advanced analytics, branding options, and enhanced lead generation capabilities, all at competitive pricing. It focuses solely on professional speakers, ensuring its features are tailored to meet unique needs. Key Features: * Audience Surveys: Capture real-time feedback to refine your presentations. * Engagement Analytics: Measure audience reactions and identify areas for improvement. * Lead Generation: Collect contact information seamlessly to grow your network. * Event Integration: Optimize your live or virtual events with tools that make engagement simple. Talkadot is ideal for: * Professional Speakers: Take your presentations to the next level. * Trainers and Educators: Create impactful learning experiences. * Event Organizers: Add value for speakers and attendees alike. Why Choose Talkadot? Talkadot is built for speakers by someone who understands the industry. Its mission is to empower you to deliver exceptional presentations, connect deeply with your audience, and achieve measurable results. It provides the flexibility to start for free and scale with your needs."
Tagado
tagado.com
Meet the ultimate AI text analytics platform, powered by machine learning (ML) and natural language processing (NLP) models that will democratize customer feedback increasing customer satisfaction and retention. Automatically tag, classify, and monitor your customer feedback in real-time so that you’ll stop guessing and start knowing.
Perspective
getperspective.ai
Gather Human Feedback with AI Perspective AI allows you to conduct quality AI-mediated conversations with customers and teammates to get their invaluable input Perspective AI is a Software-as-a-Service (SaaS) platform designed to revolutionize the way businesses and individuals gather, analyze, and utilize feedback. It serves as an advanced replacement for traditional surveys and augments in-person meetings, aiming to capture high-quality feedback and transform it into actionable insights across various aspects of business and life. KEY FEATURES: - Conversation-like Feedback at Scale: Perspective AI combines the depth and fidelity of personal conversations with the scalability of surveys. It addresses the limitations of traditional surveys, which often lack depth due to their rigid format. - AI-Driven Interviews: Perspective AI uses artificial intelligence to conduct adaptive interviews, asking follow-up questions and probing deeper based on responses, mimicking a skilled human interviewer. - Rapid Setup: Creating a new Perspective takes only about 3 minutes, involving answering 3-5 questions. This quick setup allows for efficient deployment of feedback-gathering campaigns. Continuous Learning: The AI improves its domain understanding rapidly, learning from one interview to the next. This ensures increasingly relevant and insightful interactions over time. - Comprehensive Feedback Gathering: It can be used to understand market problems, customer experiences, and gather insights on a large scale (e.g., interviewing 500 people) while complementing smaller in-person meetings. Interactive Analysis: Users can 'chat' with the collected interviews, allowing for deeper exploration and understanding of the gathered insights. - Actionable Deliverables: Perspective AI can transform gathered insights into various actionable formats such as shareable insights, reports, specifications, and task lists, tailored to the user's needs and industry. - Collaborative Insight Sharing: The platform facilitates the creation of 'shareable insights' that help establish a shared understanding among team members or stakeholders. - Versatile Applications: Suitable for various industries and use cases where frequent feedback is crucial, including product development, customer experience (CX), experience management (XM), and as an alternative to certain management consulting services. - Human-AI Collaboration: The platform presents itself on behalf of a real human, combining the efficiency of AI with a personal touch. HOW IT WORKS: - A user (the "seeker") inputs their question or topic of interest. - Perspective AI asks the seeker a few questions to establish the main question, objectives, and context. This process takes about 3 minutes. - Using this information, an AI assistant conducts interviews with the target audience. - The AI adapts its questions based on responses, ensuring thorough and relevant feedback. - The system learns and improves its understanding of the domain with each interview. - After collecting interviews, users can interact with the data by 'chatting' with the interviews to gain deeper insights. - Users can request Perspective AI to generate various deliverables based on the gathered insights, such as: Shareable insight summaries, Detailed reports, Product requirement documents (PRDs), User stories, Task or ticket lists, Design specifications, Other domain-specific outputs - These deliverables can be used to establish a shared understanding among team members, inform decision-making processes, and drive action across various business functions.
moinAI
moin.ai
MoinAI is the self-learning AI chatbot solution for digital customer communication for companies. No matter if marketing, sales, or customer service—moinAI is the automation solution that helps to react quickly and efficiently to customer requests around the clock. Depending on the use case, this results in benefits such as increased customer satisfaction, more automated leads, an increased conversion rate, and a reduction in support volume. Numerous companies from various industries have already optimized their customer communication with moinAI. These include Dräger, Geberit, Velux, and Abus. The bandwidth of use cases ranges from first-level support to marketing campaigns to e-commerce strategies and many more. However, one thing is true for each of the above-mentioned use cases: the impressive KPIs resulting from automation. What makes moinAI so special is its ability to learn on its own. The so-called self-learning works by means of several AI principles and ensures that moinAI is a self-runner in the truest sense of the word. Once the AI chatbot has been trained by it and implemented at the respective company, no further and costly training sessions on the part of the company are required. In addition, the language understanding is Natural Language Processing-based (NLP-based), which means that the AI does not understand user queries based on keywords but instead identifies semantic relationships, allowing it to understand long and complicated sentences. Through NLP and AI, moinAI therefore understands even complex messages and learns independently with each user conversation. Thus, moinAI offers a system that grows with the needs and requirements of the company. By the way, moinAI is a product of knowhere GmbH. Knowhere is a company from Hamburg, Germany, founded in 2015 and specialized in the implementation of intelligent chatbots for websites and messenger apps.
Mesma
mesma.co.uk
Mesma works with education providers, employment support providers, regulators and accreditation bodies to streamline their quality assurance processes giving them the space to invest time and energy in doing what matters most for the people who matter most to them.
Hoick
hoick.io
Hoick's mission is to unlock experience potential for everyone! Hoick empowers businesses to listen to customer and employee feedback, understand and analyze what they hear, and take action to improve and design new experiences. It helps organizations capture and act on customer, market, brand, product, and employee insights, all in one place. Its products and services also include Borrow our Brain, a strategy practice that helps businesses understand, envision, and articulate data as a strategy. By leveraging data as a powerful business strategy, organizations can unlock their full potential and drive success in today’s landscape. When you work with it, you’ll work alongside some of the most seasoned and consumer-obsessed strategists to unlock modern solutions to your biggest business challenges. Founded in 2020 with HQ in Dubai, Hoick is currently serving customers in the UAE, Qatar, Saudi Arabia, and Cyprus.
Hear
hear.ai
Hear Contact Center Intelligence Platform empowers businesses to effortlessly unlock the value of their conversation data. With Hear, organizations can centralize customer feedback from calls, surveys, emails, chats, tickets, and more to gain a clear understanding of what their customers want, need, and expect from their products and services. Hear consolidates all customer insights into one intuitive platform, leveraging AI to analyze data at scale and deliver actionable insights. Key Features: * Interactive Insights Chat * Data Dashboard * Advanced Reporting * Risk & Alert Monitoring * Compliance Tracking * Agent Performance Evaluation * Seamless API Integration Hear integrates with any platform! Transform your customer experience and drive business growth with the power of Hear.
Feelingstream
feelingstream.com
The Feelingstream toolkit is a platform that transcribes (with ASR models), classifies (with NLP models) and provides exciting visibility (with Business Intelligence tool). It can be used to discover new sales leads, detect conversations indicating customer churn but also bottlenecks in the processes or errors in customer service. Large companies lose a massive amount of money if they do not focus on existing customers. Feelingstream protects sensitive data by providing on-premises data security or even data masking and anonymising. The impact of using the Feelingstream tool for large organisations is getting more visibility but also skyrocketing the sales revenue. With the Feelingstream tool Contact Center teams see how well they serve their customers quality-wise, but in addition to that the product units are able to step closer to the customer. Closer to the customer means that the designed processes are visible, trackable and detectable - a great way to enhance the experience for customers and employees. This means more meaningful conversations and better retention rates for companies.
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