Workflow management software helps businesses define, organize, and manage sequences of tasks and activities. It is designed to enhance employee productivity, optimize resource allocation, and foster better collaboration across teams and departments. Typically used by managers, this software helps streamline both inter- and intra-departmental business processes. While similar to business process management (BPM) software, workflow management software is a lighter, more accessible solution, making it especially suitable for small to medium-sized businesses with less complex operations. Unlike project management software, which focuses on managing individual projects or tasks, workflow management software automates entire processes and integrates with other tools, such as CRM software, to streamline workflows across different systems.
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