Page 8 - Top Zoho SalesIQ Alternatives
LabiDesk
labidesk.com
LabiDesk is a Helpcenter software with multiple support channels: Knowledge Base, Shared Email Inbox/ Ticketing System, HelpWidget, Chat. It helps manage incoming requests, onboarding, and communication with the customers. - Customizable HelpCenter with Articles & FAQ for Self Service; - HelpWidget with automatic replies, to reduce the number of incoming requests; - Shared Email Inbox/ Ticketing System to properly and in a timely manner work on the customer issues; - Canned Responses/ Macros for your Agents; - SLA, Department and Agents Roles, and Routing.
BMC
bmc.com
BMC helps customers run and reinvent their businesses with open, scalable, and modular solutions to complex IT problems. BMC works with 86% of the Forbes Global 50 and customers and partners around the world to create their future. With our history of innovation, industry-leading automation, operations, and service management solutions, combined with unmatched flexibility, we help organizations free up time and space to become an Autonomous Digital Enterprise that conquers the opportunities ahead.
iAdvize
iadvize.com
iAdvize is the leading conversational platform powered by Generative AI for E-Commerce. iAdvize, the leading conversational platform, enables more than 2,000 e-commerce brands to deploy an immersive customer experience at scale powered by Trusted Generative AI, fostering conversation via messaging throughout the customer journey. Providing a comprehensive solution for pre-sales and customer support, iAdvize has one mission—to connect brands and their customers through meaningful conversations. Major brands like Samsung, Nespresso, OtterBox, Hyundai, and Decathlon have deployed the platform to increase their online revenue, reduce their operational costs, and build customer loyalty and engagement. Established in 2010, iAdvize has 230 employees located across Boston, Paris, Düsseldorf, and Nantes (HQ).
Atlas
atlas.so
Atlas is an all-in-one customer support tool that helps you transform your customer support team from a cost center into an engine of product innovation. We bring together key information from across your customers’ journey into a single location so you can give faster, more effective responses and can analyze and learn from your customers’ holistic needs. Here's a glimpse of how you can 10X your customer support using Atlas: * Customer Timeline: View a customer's entire journey in a single, easy to follow, chronological timeline. * Session Recording: A video is worth a thousand words. Let your customers show you rather than tell you with session recording. * Chatbot: Guide your customers through their journey by creating helpful and engaging chatbot workflows for any experience. * Help Center: Cut your workload in half by giving your customers answers to their most common questions through a self-serve help center. * Omnichannel: Chat, Email, SMS, Whatsapp, Slack: Talk to your customers where they already are from one simple, unified interface. * Reports: Track the quality of your customer support through easy to read charts sent directly to your inbox. * Keyboard First: Take any action and navigate throughout the app with just a few keystrokes.
Fastbase
fastbase.com
Fastbase is a web and database analytics company that offers a growing suite of tools to support B2B marketing and sales. Fastbase was founded in 2014 and in June 2016 Fastbase launched Fastbase WebLeads which is an add-on to Google Analytics that identifies companies that visit your website. Fastbase WebLeads is a web visitor tracking tool for Google Analytics which enables you to discover the companies and organizations that are showing interest in your business, the information they’re searching for, and the pages they’ve viewed. Combining benchmarking data and built-in web leads monitoring the Fastbase SaaS application gives a true understanding of digital audiences. It is straightforward to register and start using Fastbase WebLeads by signing in with a Google analytics account and agreeing that Fastbase can access the Google analytics data. The first time in the Fastbase application, Fastbase retrieves the leads from your analytics account and then starts to process them. The main menu offers a search for leads and a location filter. The main views are: - Stats - New leads - Webleads - Hot leads - Google Ads leads - Show Map The ‘Stats’ option is really useful for getting a snapshot of recent activity - showing the most active visitors and their segmentation by industry and country, although using the ‘Map’ option is also a useful way to instantly see where your web visitors are based world-wide. Most of the options are self-explanatory. Fastbase WebLeads is intended B2B lead generation. You can create filters (visitors from a specific country, visitors who viewed a certain page etc.) and export to excel and Google sheets.
Qlik
qlik.com
Qlik is leading the way to the AI-powered enterprise, with powerful capabilities in data integration, quality, and analytics. With Qlik, organizations get more out of their data and deliver better business outcomes.
bant.io
bant.io
All-in-one lead generation & sales acceleration platform that helps automate your customer acquisition with data-driven experiments, making failure impossible.
WayMore
waymore.io
WayMore is an innovative all-in-one omnichannel marketing cloud platform, which consists of many different tools, aimed at increasing sales and reducing marketing costs. The high technology of the platform is based on data collection, analytics, automation, and digital marketing. WayMore is for all businesses, regardless of industry or size. The simple design of the platform makes the user experience very easy. How? * Place your customers at the center of a comprehensive approach. * Consolidate all your data sources. Analyze the data with the power of AI to understand better your audience. * Micro-segment your audience to maximize the engagement rate. * Communicate with each audience segment with the right channel, at the right moment, and with the right content. * Implement automations to avoid manual tasks. Why? * Turn prospect leads to loyal customers. * Save time & effort.
Oct8ne
oct8ne.com
Oct8ne is the only visual chat (livechat, chatbot & Messaging) with integrated catalog to show and recommend products in real-time to your customers. Offer 24/7 personalized assistance through human agents or chatbot through your social channels as well as on your e-shop. Integration with chatGPT for a more humanized experienced with our chatbot.
Chatling
chatling.ai
Empower your business with AI-powered chatbots that boost customer satisfaction, drive sales, respond instantly, and save your time - all without the need for coding expertise. Chatling helps you build custom chatbots instantly and deploy to any website without any coding involved.
Lead Forensics
leadforensics.com
Lead Forensics is a B2B software for turbo-charged lead Generation. Identify your anonymous website visitors, contact details and increase your sales pipeline."
Acquire
acquire.io
Acquire equips enterprise teams with the digital tools they need to create the best customer experiences. With features including secure cobrowsing, AI chatbots, live chat, and video calling, Acquire empowers teams to proactively resolve complex sales, service, and support issues in real-time across all channels. With Acquire, businesses can continuously engage customers while minimizing resolution time and redundancy. Acquire’s flexible and scalable software suite meets the customer service, sales, and support needs of any business — on any device. Acquire is headquartered in San Francisco. The company’s customers span the globe and include several Fortune 500 brands. Acquire is backed by groups like Base10, S28 Capital and Fathom Capital.
Froged
froged.com
Customer Engagement platform where you can build customers' meaningful relationships using the best tools to scale your business. One of the best Business Messenger, Knowledge Base, In-app Messages, Advanced automation, and more in a single platform.
Workbooks
workbooks.com
Workbooks CRM joins up your entire business, helping everyone work better, work together, and work in the right way with a single cloud-based system. Marketing can generate more high-quality leads, sales can close more deals, finance can invoice quickly and easily, and support can deliver exceptional service. With secure anytime, anywhere access across all devices and seamless integration with your current systems, Workbooks gives your teams a single 360-degree view of your customers that helps them focus on the right things and get the real-time insights they need to make decisions. Workbooks helps you put customers at the heart of your business and build lasting, profitable relationships that grow long-term revenue in a sustainable way.
BotPenguin
botpenguin.com
Are we looking for a powerful and easy-to-use chatbot builder? Look no further than BotPenguin! Our AI-powered chatbot builder makes creating and deploying chatbots easy without any coding required. BotPenguin chatbots can answer customer queries, get leads, and provide customer support around the clock – all at a fraction of the cost of traditional customer service. Plus, you can manage it all through our easy-to-use, integrated system. We deliver omnichannel customer engagement solutions at near-zero cost. eCommerce businesses can use WhatsApp automation with Chatbot by Botpenguin to improve the customer service experience and push broadcast advertisements. The e-commerce sector will only grow in the coming years. To succeed, online sellers need to make the most out of their opportunities and the technology available. Automating specific processes can help retailers ensure they get the best results and increase customer satisfaction. Chatbot by Botpenguin can help e-commerce merchants eliminate some aspects of their job that they find boring, freeing up time to concentrate on other aspects of the business. At times we get lost or confused with customer service and the eCommerce process. Whatever is your customer care process, Chatbot by Botpenguin can assist you in improving your customer experience. Bots can guide your customers with the help of rich content such as FAQs, e-commerce product details, and tutorials. Chatbot by Botpenguin can help your customers discover new products, request customer service, schedule an appointment, etc.
Evie
evie.ai
Evie is the world's best AI Recruitment Coordinator helping recruiters take over the time-consuming work of interview scheduling while keeping the human touch. Marta Brockwell, Talent Acquisition Consultant of Siemens has this to say about Evie: “I schedule close to a hundred interviews a month and with Evie, I save 30% of my time! This has allowed me to focus on the really important tasks like candidate sourcing, and invest more time screening for the best talent to join our company. I also use Evie to automatically send the right information (attachments, instructions, etc.) to candidates and hiring managers, saving me even more time and ensuring a consistent experience for all our candidates and interviewers. Evie also interacted well with our candidates, providing a smooth candidate experience. The Evie team is incredibly responsive and a pleasure to work with.” Even with automation, recruiters today are still hard-pressed to juggle interviews, wow candidates & win the war for talent. 54% of recruiters want interview scheduling to be automated. Free recruiters from interview scheduling pain with Evie, the best-in-class interview scheduling powered by AI, enabling a collaborative experience between interviewers & candidates and achieve: • 10x faster in interview scheduling • 2x Reduction in Reschedule • 30% Time Saved in a Recruiter's Day Contact [email protected] to schedule a demo and a free trial.
nativeMsg
nativemsg.com
NativeMsg specializes in creating innovative conversational experiences for businesses using artificial intelligence (AI) and rich messaging channels. Our platform consolidates disparate communication channels like SMS, RCS (Rich Communication Services), Google's Business Messages, and social media into one unified interface, enabling businesses to engage with customers more effectively. These solutions help businesses improve customer service, enhance engagement, drive sales, and increase overall efficiency. In addition, NativeMsg provides analytics and reporting features that offer insights into customer behavior and interaction patterns. The platform can integrate with existing CRM systems, which helps businesses track and manage customer conversations more efficiently. These solutions are built around chatbots and AI, making interactions seamless, personalized, and instantaneous, with availability 24/7. Our technology is designed to be scalable and flexible, ensuring it can accommodate businesses' growth and changing needs across different industries.
Mevo
usemevo.com
Mevo is an easy-to-use chatbot builder that comes with rule-based and AI-powered options, lots of templates, and more. With Mevo, you can build and publish a chatbot page, and integrate it as a popup to your landing page in minutes without any coding experience, thanks to its user-friendly drag-and-drop interface. Mevo offers a variety of features to make your information-collecting experience smoother, including engagement analytics, session replays, and the ability to export your data in CSV format. You can also customize your chatbot with your own branding and set initial and fallback messages for your bot to use in case of no response.
Hyversa
hyversa.com
GooChat is a powerful customer support software that streamlines support and elevates the customer experience. With live chat, FAQ, Chatbot, and video tutorials all in one convenient platform, you can save time and resources while providing top-notch support. Suitable for businesses of all sizes and industries, GooChat is the perfect solution for improving customer satisfaction and driving business success.
BotSpace
bot.space
BotSpace is an early-stage, fast-growing B2B platform for businesses to automate customer support and engagement on Whatsapp. Through our cutting-edge customer engagement software built on WhatsApp’s Business API, businesses are now able to have personalized conversations, be easily accessible, and engage with their customers in real-time - at scale! This is made possible through BotSpace's easy-to-use platform that can be made up and running in no time. As a result, small and medium businesses have embraced the platform rapidly, and thousands of customers across 13 countries are now using BotSpace within just a year of launch.
Digioh
digioh.com
Drive 3%+ increase in conversions with Digioh! Enjoy easy contact collection, quizzes, surveys, landing pages, & preference centers - all designed to capture, converge, & convert more zero-party data! Grow your email + SMS message marketing list, capture zero-party data, and drive more sales with high-converting product recommendation quizzes, engaging multi-step forms, on-site and email surveys, landing pages, and preference centers. Take full advantage of the power of data and quickly reap the rewards of personalized on-site, email, SMS, and re-targeting experiences. Digioh allows marketers to gather more consumer-consented, zero-party data than ANY platform in the market and leverage this data across ALL marketing channels at both micro and macro scales. Increase your conversions by rolling out product recommendation quizzes, implementing surveys to learn about your customers, and continuing the conversation via email or SMS based upon this information - increasing the likelihood of both a new customer gained, higher LTV, and lower opt-out rates. With over 1400 customers, 200+ integrations, and 2 billion bits of zero-party data collected daily - there is no platform stronger than Digioh to help brands drive incremental revenue growth, build customer experience, and harvest + activate zero-party data in forward-thinking, innovative ways. And - with Digioh's full-service design and technical support team - Digioh customers get started faster, driving faster ROI, and incremental success within 30 days!
Arena
arena.im
Arena is developing the next generation of live engagement tools powered by first party data, to build trusted, live audiences everywhere. Our solutions - Live Chat, Live Blog, Arena Personas) leverage the most popular features from social media to quickly create deep engagement on any platform you manage. Over 20,000 customers trust Arena to bring their audiences together on the web, in apps, or at live events (or all three) to engage with content, community and commerce.
DevRev
devrev.ai
DevRev is a platform purpose-built for SaaS and technology companies, helping back-office development match the rapid pace of front-office customer relationships. Our mission is to bring end users, support engineers, product managers, and developers together, making it effortless to do what matters most — and creating a company-wide culture of product and customer-centricity. Unlike generic tools, DevRev took a blank canvas approach to collaboration, search, GenAI, and analytics, enabling SaaS companies to ship faster for the largest business impact — with continuous development, roadmapping, prioritization, customer engineering, and more. DevRev is used across departments in thousands of companies and can coexist with or replace your tools, bringing information symmetry, streamlining collaboration, and converging teams. DevRev was founded in October 2020 and raised over $85 million in seed money from investors such as Khosla Ventures and Mayfield, making it the largest in the history of Silicon Valley. It is led by its co-founder and CEO, Dheeraj Pandey, who was previously the co-founder and CEO of Nutanix, and by Manoj Agarwal, DevRev's co-founder and former SVP of Engineering at Nutanix. DevRev is headquartered in Palo Alto, California, and has offices in seven global locations.
Chaskiq
chaskiq.io
The front line of your customer experience. Messaging Platform for Marketing, Support & Sales.
Almo Chat
almochat.com
Almo Chat is an AI-Powered custom chatbot that is trained on your content and knowledge base (Website, Documents, Text, Q&A). Almo Chat helps businesses enhance customer interactions and provide 24x7 Customer Support and Issue Resolutions. Almo Chat can also help collect users' details and Feedback.
Proto
proto.cx
Proto is the leader for inclusive multilingual contact centre automation, helping 10,000+ customers in emerging markets every day provide more accessible service to consumers. Only 6% of the world's chatbots speak local languages; Proto offers natural language processing for over 100 local and rare languages, enabling organisations across various industries to offer service that speaks their language. With high intent classification accuracy for languages such as Kinyarwanda and Twi, the demand for Proto's natural language processing engine is rapidly growing. Proto also offers deep regulatory knowledge for consumer protection, as a trusted provider of citizen service solutions for government organisations in multiple countries. More than 2,250 companies have already deployed Proto's CX automation platform.
Cliengo
cliengo.com
Same investment, better results with Cliengo! Save time and generate more sales by automating conversations on Web, WhatsApp and Social Networks channels with Cliengo. What to expect from Cliengo? * Chatbots with decision trees in all your contact channels: Web, WhatsApp, Facebook, Instagram. * Tagging and rating of each contact on our platform. * Automatic assignment to an agent, depending on the type of contact. * Reactivation and tracking of candidates with outgoing WhatsApp messages. * Generation of similar audiences with your best quality contacts. Design the conversational chatbot that best suits your company: From simple conversational trees to the most advanced ones. Add Cliengo to your Marketing and Sales strategy to automate and centralize all your channels in one place. The Cliengo platform will help you: * Capture your contacts' data. * Profile contacts. * Rate contacts. * Optimize campaigns. * Send outgoing messages on WhatsApp. * Provide real-time support. And more!
Botmaker
botmaker.com
Botmaker is the most advanced conversational platform that allows you to give smart and fast answers to your customers in all digital channels. Build digital experiences with hybrid bots and live agents. Grow your business with automated solutions for chat commerce, customer service, and help desk operations. Through artificial intelligence and machine learning, the platform allows you to understand and anticipate your customers' needs and requests. We are WhatsApp Solution Providers and Messenger Partners.
Teleform
teleform.io
Teleform is a no-code platform that empowers users to easily create, customize, and deploy engaging Telegram bots, streamlining digital communication with visual chatbot builder tools that eliminate the complexity of coding. Designed for both beginners and experienced creators, Teleform offers an intuitive interface that simplifies the process of chatbot creation from start to finish.
Huggy
huggy.io
Automate your services and centralize them on a single platform. Create chatbots to respond at any time, avoid accumulating tickets, organize your contacts, and track the results.