Top Voyc Alternatives
Otter
otter.ai
Otter is a smart note-taking app that empowers you to remember, search, and share your voice conversations. Otter creates smart voice notes that combine audio, transcription, speaker identification, inline photos, and key phrases. It helps business people, journalists, and students to be more focused, collaborative, and efficient in meetings, interviews, lectures, and wherever important conversations happen.
Hubspot
hubspot.com
HubSpot offers a full platform of marketing, sales, customer service, and CRM software — plus the methodology, resources, and support — to help businesses grow better. Get started with free tools, and upgrade as you grow. With Marketing Hub, all your marketing tools and data are on one easy-to-use, powerful platform. You’ll save valuable time and get all the context you need to provide a personalized experience that attracts and converts the right customers at scale. Plus, marketers can keep data at the center of everything they do because Marketing Hub is built as part of the HubSpot CRM platform. When using the full CRM platform, marketers can achieve unparalleled alignment with sales to prove ROI and validate investments. Whether it’s strategies, services, or software — HubSpot allows you to scale your company, not complexity. HubSpot has everything you need to grow better.
Salesforce
salesforce.com
Salesforce.com, inc. is an American cloud-based software company headquartered in San Francisco, California. It provides (CRM) customer relationship management service and also sells a complementary suite of enterprise applications focused on customer service, marketing automation, analytics, and application development. In 2020, Fortune magazine ranked Salesforce at number six on its 'List of Top 100 companies to work for', based on an employee survey of satisfaction.
Google Cloud Platform
google.com
Google Cloud Platform (GCP), offered by Google, is a suite of cloud computing services that runs on the same infrastructure that Google uses internally for its end-user products, such as Google Search, Gmail, file storage, and YouTube. Alongside a set of management tools, it provides a series of modular cloud services including computing, data storage, data analytics and machine learning. Registration requires a credit card or bank account details.Google Cloud Platform provides infrastructure as a service, platform as a service, and serverless computing environments. In April 2008, Google announced App Engine, a platform for developing and hosting web applications in Google-managed data centers, which was the first cloud computing service from the company. The service became generally available in November 2011. Since the announcement of the App Engine, Google added multiple cloud services to the platform. Google Cloud Platform is a part of Google Cloud, which includes the Google Cloud Platform public cloud infrastructure, as well as G Suite, enterprise versions of Android and Chrome OS, and application programming interfaces (APIs) for machine learning and enterprise mapping services.
Fireflies.ai
fireflies.ai
Fireflies is an AI voice assistant that helps transcribe, summarize take notes, and complete actions during meetings. Our AI assistant, Fred, integrates with all the leading web-conferencing platforms in the world like Zoom, Google Meet, Webex, & Microsoft Teams along with business applications like Hubspot, Slack, Trello, Asana, Salesforce, and more. Record: Instantly record meetings across all major web-conferencing platforms. Invite Fireflies or have it automatically capture them. Transcribe: Fireflies can transcribe live meetings or audio files that you upload. Skim the transcripts & listen to the audio simultaneously. Summarize: AI Super Summaries provides you with detailed meeting overviews, outlines, meeting notes, keywords and action items. Quickly track and skim through an entire meeting in 5 minutes! Collaborate: Add comments & flag important moments on calls for teammates to easily review. Search: Review an hour long call in less than 5 minutes. Filter to action items, dates, metrics, and other important topics. Integrate: Your meeting notes, transcripts, and recordings are more valuable when they are automatically synced with tools and platforms you already use. Log meeting notes, transcripts, and recordings in your CRM & collaboration apps like Salesforce, Hubspot, Slack, Zapier, and lots more. Analyze: Conversation Intelligence generates insights around talk time, topic trends, sentiment, and much more. The conversation intelligence suite allows you to identify what’s working and what is not on calls. Insights help you coach your sales team to close more deals. They help your recruiters hire top talent faster by identifying trends across candidate interviews. Your entire organization can build better products by tuning into the voice of your customer. Discover what messaging works and what doesn’t from customer and team interactions.
Apollo.io
apollo.io
Apollo is a data-first engagement platform that embeds intelligence within your workflows to help you execute, analyze, and improve on your growth strategy.
OpenPhone
openphone.co
OpenPhone is the simple, collaborative phone for businesses. Designed to be intuitive and effective, it’s a reliable and powerful cloud-based calling and messaging solution that transforms the way your team manages customer and contact relationships. With deep integrations and configurability, OpenPhone helps businesses harness productivity and elevate customer satisfaction to drive growth. Available on Mac, Windows, Web, iOS, and Android.
JustCall
justcall.io
JustCall: The All-in-One Business Communication Platform Connect with prospects and customers across voice, SMS, email, and WhatsApp. Automate workflows with 100+ integrations and AI magic, and watch your business grow on autopilot. Trusted by 6,000+ businesses globally, JustCall equips customer-facing teams to deliver flawless customer interactions fueled by real-time and post-call AI insights. Top JustCall features to watch out for: * Inbound and outbound calling * Send and receive SMS & MMS * Sales dialer (Auto, Predictive and Power dialers) * SMS Workflows * SMS Bots * Multi-level IVR * Real-time agent assist * AI-powered SMS Copilot * AI coaching * Sentiment analysis * AI call scoring * Live call monitoring * Shared WhatsApp inbox * Automatic call distribution (ACD) * 100+ CRM integrations * Business phone numbers in 70+ countries
CallRail
callrail.com
CallRail makes it easy for businesses of all sizes to turn more leads into better customers. CallRail is the lead intelligence platform that makes it easy for businesses of all sizes to market with confidence. Serving more than 200,000 companies worldwide, CallRail’s solutions help businesses track and attribute each lead to their marketing journey, capture and manage every call, text, chat, and form, and use real-time insights to optimize their marketing.
MightyCall
mightycall.com
Created by a team with over 20 years of expertise in virtual telephony, MightyCall’s Call Center easily adapts to your business workflow. Our customizable settings ensure the solution fits your unique needs, leading to simplified communication and improved revenue. Standout Attributes: Real-time feedback tools, dedicated supervisor workspaces, and detailed agent performance reports offer efficient management and in-depth performance analysis. Effective Call Handling: Efficient call management features and multi-level IVR systems ensure smooth, prompt responses to customer inquiries. Streamlined Record Keeping: Voicemail transcripts facilitate easy reference and efficient follow-ups. Intuitive Interface: A user-friendly interface houses these robust functionalities, simplifying navigation and operation. Unwavering Support: Our committed support team stands ready to assist with live onboarding or any other issues, emphasizing our dedication to your satisfaction. Choose MightyCall for a partnership that boosts your business communication to new heights in the landscape of virtual telephony.
Outreach
outreach.io
Outreach is the leading sales execution platform that helps market-facing teams efficiently create and predictably close more pipeline. From prospecting to deal management to forecasting, our platform leverages automation and artificial intelligence to help revenue leaders increase efficiency and effectiveness of all go-to-market activities and personnel across the revenue cycle. Outreach is the only company to offer sales engagement, revenue intelligence, and revenue operations functionalities in a unified platform. More than 5,500 companies, including Zoom, Siemens, Okta, DocuSign, and McKesson depend on Outreach to power their revenue organizations. Outreach is a privately held company based in Seattle, Washington, with offices worldwide. To learn more, please visit www.outreach.io.
Five9
five9.com
The Five9 Intelligent CX Platform provides a comprehensive suite of solutions to engage with customers across their channel of choice, empower managers with insights and intelligence into contact center performance, and elevate your business to deliver better business outcomes and Bring Joy to CX™. Our cloud-native, scalable, and secure platform includes contact center; omnichannel engagement; Workforce Engagement Management; extensibility through more than 1,400 partners; and innovative, practical AI, automation, and journey analytics that are embedded as part of the platform. Five9 brings the power of people, technology, and partners to more than 2,500 organizations worldwide.
Talkdesk
talkdesk.com
Talkdesk® is a global cloud contact center leader for customer-obsessed companies. They believe that better customer experiences start with AI. Their automation-first customer experience solutions optimize their customers’ most critical customer service processes. Their speed of innovation, deep vertical expertise, and global footprint reflect their commitment to ensuring that businesses everywhere can deliver better customer experiences across any industry and through any channel, resulting in higher customer satisfaction and accelerated business outcomes. Over 1,300 innovative companies around the world, including Acxiom, Fujitsu, Hunter Douglas, IBM, Trivago, Tuft & Needle, YMCA, and 2U partner with Talkdesk to deliver a better way to great customer experience. Talkdesk offers Talkdesk CX Cloud, Talkdesk Industry Experience Clouds, and Talkdesk Phone all on one platform for an integrated holistic customer experience journey that is unified and seamless. Talkdesk CX Cloud™ combines enterprise scale with consumer simplicity, delivering unprecedented advantages of speed, agility, reliability, and security. Along with their flagship CX Cloud, they offer Talkdesk industry Experience CloudsTM which are purpose-built to meet the needs of vertical sectors to improve CX and generate industry-specific business outcomes. They offer the first and only business phone system natively built on a leading cloud contact center platform, which reduces costs and provides a better way for hybrid workforces to deliver great customer experiences.
Gong.io
gong.io
See More. Understand More. Win More. The Revenue Intelligence Platform (by Gong) transforms organizations with an accurate understanding of customer interactions to increase business efficiency, improve decision-making and accelerate revenue growth. It enables companies to capture, understand, and act on all customer interactions in a single, integrated platform Gong’s Revenue Intelligence Platform uses proprietary and patented AI technology to accurately understand customer interactions to increase visibility, drive decision-making, and align strategies in organizations to achieve successful outcomes. Thousands of innovative companies like Morningstar Inc., LinkedIn, Shopify, Slack, SproutSocial, Twilio, and Zillow trust Gong to power their customer reality. Gong is a private company headquartered in the San Francisco Bay Area. G2's audience of software users has ranked Gong #1 on the ‘Top 100 Best Software Products’ list for 2021 and 2022. Gong was also recognized on seven additional G2 Best Of lists, including: #1 in Highest Satisfaction Products #1 in Top 50 Enterprise Products #1 in Top 50 Mid-Market Products Best Products for Sales Small Business Products Fastest Growing Products For more information, visit www.gong.io.
Aircall
aircall.io
Aircall is the customer communication and engagement platform, designed for sales and support teams. It is an entirely cloud-based voice solution, easy to use, reliable and integrated with all CRMs and critical business and conversational tools such as Salesforce, HubSpot, Intercom, Slack, Gong, and many others. Through a combination of its powerful software and dedicated people, Aircall helps SMBs drive productivity and turn customer and employee satisfaction into key growth drivers. Aircall has expanded its international footprint and currently has over 700 employees from 40 nationalities spread over 6 offices and was named one of Built In’s Best Places to Work. As part of the Deloitte Fast 500 list, Aircall achieved centaur status after securing over $100 million in annual recurring revenue earlier in 2022.
Vonage
vonage.com
Vonage (, legal name Vonage Holdings Corp.) is an American publicly held business cloud communications provider. Headquartered in Holmdel Township, New Jersey, the company was founded in 2001 as a provider of residential telecommunications services based on voice over Internet Protocol (VoIP). As of 2020, Vonage reported consolidated revenues of $1.25 billion Through a series of acquisitions beginning in 2013, Vonage, previously a consumer-focused service provider, has expanded its presence in the business-to-business marketplace. Vonage's offering includes unified communications, contact center applications and communications APIs.
Rewatch
rewatch.com
Say goodbye to endless meetings and note-taking. Rewatch is the only solution that combines an AI-powered notetaker, screen recorder, and collaborative video hub—so you can eliminate useless meetings, reduce costs, and stay focused on your work. From all-hands meetings to project updates, Rewatch puts the information your team needs right at their fingertips. Stay aligned, collaborate faster, and move work forward with Rewatch.
Balto
balto.ai
Balto unites agents with AI to enable better conversations that deliver results. Top-performing contact centers trust Balto's real-time enterprise solutions to prevent missed sales opportunities, costly compliance mistakes, and negative customer experiences. With Balto, the results are astounding: - National General Insurance increased sales conversions by 16% - AmTrust improved CSAT scores by 25% - Arsenal Business Growth reduced ramp time by 83% - Florida Window & Door increased conversion rates and appointments by 30% - The Junkluggers decreased call duration by 6% Empower your agents and supervisors for happier customers, increased revenue, and better retention. Learn more at balto.ai
Fathom
fathom.video
Fathom AI Notetaker is an artificial intelligence-based tool designed to revolutionize note-taking during meetings. It focuses on instantly summarizing meetings, allowing users to concentrate on the conversations instead of documenting the details. The tool works by recording, transcribing, highlighting, and summarizing key points discussed during meetings. After the meeting, Fathom provides summaries which are ready within a concise timeframe after the meeting's end.In addition to transcription and summary, Fathom also offers the option to share clips from specific parts of meetings, which can be useful for providing context to colleagues or stakeholders. Further adding to its functionality, Fathom automatically syncs meeting summaries and tasks to the user's Customer Relationship Management (CRM) software, saving users significant time on post-meeting data entry tasks. Fathom is designed to be compatible with multiple video conferencing platforms and languages, currently supporting 28 globally spoken ones, making it a flexible tool for international teams or businesses. The tool also integrates with a variety of popular workplace tools, enabling users to easily copy/paste summaries and action items into Slack, Google Docs, Gmail, or other task management programs. Client feedback highlights the tool's efficiency, ease of use, and its ability to aid in productivity and overall conversation engagement during meetings.
Cloudtalk
cloudtalk.com
Make CX your greatest advantage with CloudTalk’s business-calling software. Call directly with CloudTalk, access all customer data, and automate tasks. Experience the future of business calling with CloudTalk. Access 160+ international numbers, increase call efficiency by up to 87%, and save your team time for what really matters — increasing customer satisfaction. Make and receive calls directly with CloudTalk's Click-to-Call feature. Eliminate repetitive tasks and automate your workflows. Sync contact details, past interactions, call recordings, and SMS across both systems with an effortless two-way synchronization. Customize your setup and customer experience with over 35 integrations. Choose how inbound, outbound, and missed calls are logged with advanced call logging features. Log important information directly into your CRM at the end of each call with the Speech-to-Text transcription feature. Gain a comprehensive overview of interactions by synchronizing SMS messages sent from CloudTalk to your CRM account, ensuring no important information is missed when closing deals. Learn how CloudTalk can provide you with unparalleled control over your customer’s experience and start matching their expectations today. Schedule a demo with one of our specialists today!
NICE inContact
incontact.com
NICE (Nasdaq: NICE) is the worldwide leading provider of both cloud and on-premises enterprise software solutions that empower organizations to make smarter decisions based on advanced analytics of structured and unstructured data. NICE helps organizations of all sizes deliver better customer service, ensure compliance, combat fraud and safeguard citizens. Over 25,000 organizations in more than 150 countries, including over 85 of the Fortune 100 companies, are using NICE solutions.
MeetGeek
meetgeek.ai
MeetGeek is an AI meeting assistant designed to make meeting processes more efficient and insightful. This tool provides automatic video recording of meetings, coupled with AI-powered transcription capabilities, to facilitate easy review and understanding of the meeting content later on. Beyond this, MeetGeek includes features such as automatic summaries, aiding users to efficiently get the main points of meetings without needing to review hours of content. The tool also utilizes AI to extract and highlight key topics from each meeting, providing a quick way to catch up on past events. A search function empowers users to easily access past meetings, recordings, transcripts, and highlights from a single location. MeetGeek also emphasizes team collaboration, allowing for shared rules regarding meeting content. Its 'conversation intelligence' feature provides AI-driven analytics for sales and customer insights, stemming from the meetings. Furthermore, MeetGeek enhances productivity with automation capabilities, automatically syncing recording and highlights with users' systems. Custom branding options enable users to make the meeting experience resonate with their brand image. The utility of MeetGeek spans across a range of roles, from sales teams to HR, and is also suited for different types of professional calls, including customer calls and interviews.
Sprinklr
sprinklr.com
Sprinklr Service is a cloud-native unified customer service platform powered by AI that enables seamless customer & agent experience across 30+ digital, social and voice channels, and delivers real-time actionable & scalable insights – eliminating the need for any other point solution. * Enables customers to interact with your brand on their preferred channel for consistent brand experience leading to customer delight. * Empowers agents with unified/360 customer view and recommends the most relevant responses with the power of AI to improve agent productivity and experience. * Provides meaningful and actionable insights to supervisors to drive growth and operational excellence * Helps leaders uncover opportunities for growth, transformation and innovation through real-time contact center insights scalable across the enterprise.
Salesloft
salesloft.com
SalesLoft is the #1 sales engagement platform, helping B2B sellers get to "yes" quicker. We integrate with today’s top CRMs, turning your data into dollars.
Voiso
voiso.com
Voiso is an advanced cloud-based contact center solution, allowing to easily start, scale, and run your contact center while improving business metrics and customer experience. A complete set of contact center capabilities includes local calling experience, smart auto-dialers, AI-powered speech recognition, agent management features, omnichannel support, answering machine detectiion, and much more. By combining it with ready-to-use integrations with major CRM and helpdesk systems, Voiso helps scale your communications, reach your customers even in the most regulated countries, and grow your business globally. Voiso provides all the customers with 24/7 support.
Colibri.ai
colibri.ai
Colibri Sales Copilot is an AI tool that enables better customer conversations and conversation insights. It works during customer calls, recording, transcribing, and analyzing the conversation, to give sellers useful tips in real time, helping them follow best practices and avoid costly mistakes. After each call, Colibri generates an AI meeting summary and suggests next steps. It also provides call analytics, useful for sellers and managers seeking to identify areas for improvement. Boost efficiency by integrating Colibri with Salesforce: automatically log calls and AI meeting notes in Salesforce after each meeting. Free your team from admin tasks, so they can spend more time closing deals. To learn more, please visit colibri.ai
OpenText
opentext.com
OpenText Corporation (also written opentext) is a Canadian company that develops and sells enterprise information management (EIM) software.OpenText, headquartered in Waterloo, Ontario, Canada, is Canada's largest software company as of 2014 and recognized as one of Canada's top 100 employers 2016 by Mediacorp Canada Inc.OpenText software applications manage content or unstructured data for large companies, government agencies, and professional service firms. OpenText aims its products at addressing information management requirements, including management of large volumes of content, compliance with regulatory requirements, and mobile and online experience management.OpenText employs over 14,000 people worldwide and is a publicly traded company, listed on the NASDAQ (OTEX) and the Toronto Stock Exchange (OTEX).
Chorus.ai
chorus.ai
Chorus by ZoomInfo is an AI-powered Conversation Intelligence platform that captures & analyzes all your customer engagements across phone calls, video meetings, and email so your team hits their number.
AssemblyAI
assemblyai.com
AssemblyAI is a Speech AI company focused on building new state-of-the-art AI models that can transcribe and understand human speech. Our customers, such as CallRail, Fireflies, and Spotify, choose AssemblyAI to build incredible new AI-powered experiences and products based on voice data. AssemblyAI models and frameworks include: - AI Speech-to-Text - Audio Intelligence, including Summarization, Sentiment Analysis, Topic Detection, Content Moderation, PII Redaction, and more - LeMUR, a framework for applying powerful LLMs to transcribed speech, where you can ask sophisticated questions, pull action items and recaps from your transcription, and more
UpdateAI
update.ai
UpdateAI is the worlds first, and only, Digital Assistant built for Customer Success Managers. By integrating into Zoom we automatically take notes, capture and assign action items, identify risks, and surface product feedback. Even better, we help you draft follow up emails and prepare for tomorrow's calls. CSM's the world over are less stress using UpdateAI and find that for the first time, they are winning the war on Administrative work.