Scout APM
scoutapm.com
Scout APM is application performance monitoring that streamlines troubleshooting by helping developers find and fix performance issues before customers ever see them. With real-time alerting, a developer-centric UI, and tracing logic that ties bottlenecks directly to source code, Scout APM helps you spend less time debugging and more time building a great product. Quickly identify, prioritize, and resolve performance problems – memory bloat, N+1 queries, slow database queries, and more – with an agent that instruments the dependencies you need at a fraction of the overhead. Scout APM is built for developers, by developers, and monitors Ruby, PHP, Python, and Elixir applications.
Inspectiv
inspectiv.com
Inspectiv's Pentesting and fully-managed Bug Bounty as a Service helps security teams discover impactful vulnerabilities before they're exploited without the complexity, cost, and hassle of traditional bug bounty and manual testing. The Inspectiv platform allows you to review prioritized vulnerability findings, filter out the noise, get the signal that matters to you, and seamlessly orchestrate your actions. Learn more at inspectiv.com.
Swell
swellcx.com
Swell automatically gathers private and public feedback from patients and employees. With better feedback, practices can boost their online reputations, enhance the patient experience, and improve employee satisfaction.
Sticky
tobii.com
Want to get a better return on your marketing investment? Sticky by Tobii is an online eye tracking software and survey tool that analyzes how your creative designs are being received by your target audience, on the devices they use the most. See the impact of ads, packaging, and videos on real people across the globe, in isolation and in context.
BuildUX
buildux.com
BuildUX is a first-of-its-kind, comprehensive SaaS platform that empowers UX Heads, Architects, Researchers, Designers, and Product Decision-Makers to collectively create better, faster UX strategies. Through our first intuitive tool, the Persona Mapper, we enable UX teams to create, present and compare up to 10 user personas in a single view, align product teams around personas, extract insights through comparative analysis of diverse personas to make informed decisions on product feature prioritization and design.
UserPeek
userpeek.com
UserPeek emerges as a powerful tool for conducting remote usability tests, providing a platform that records authentic user experiences with various products. This intuitive tool gives an unfiltered view of the user journey, made even more effective by its advanced tagging and annotation capabilities, simplifying and accelerating UX assessments. One notable feature of UserPeek is its diverse and inclusive panel of testers, carefully curated to reflect a broad spectrum of target demographics. This enables a comprehensive understanding of user behavior and preferences. For optimizing user testing efficiency, UserPeek includes an automated speech-to-text transcription feature, allowing for immediate comprehension of user feedback. UserPeek's unique Highlight Reel feature allows users to craft compelling presentations with key clips from user testing videos, thereby fostering a concise and impactful representation of crucial user interactions and observations. UserPeek serves as a multifaceted tool ideal for various departments, including design and marketing. It fosters swift decision-making and provides valuable data for product improvements through its effective data collection and analysis methodology. Being a significant player in the realm of remote user testing, UserPeek is revolutionizing the way businesses understand and cater to their users' needs
CoNote
conote.ai
CoNote transcribes, analyzes, and organizes your qualitative research while you collaborate with your team.
Rally UXR
rallyuxr.com
Rally's ReOps Platform enables teams to talk to their users safely and at scale. Rally UXR is a User Research CRM that enables Research and Product teams to recruit, manage and conduct research directly with their users.
Purlem
purlem.com
Strengthen relationships with your customers by creating a unique webpage for every person on your list, allowing you to engage with them on a personalized 1:1 level. We are a simple, cost-effective bridge to the brave new world of personalized marketing.
PickFu
pickfu.com
Create polls to test your product designs, images and copy to find out which version your target market likes best. Whether you’re an Amazon seller, e-commerce store, mobile app developer, book author, or entrepreneur, PickFu can help you make data-driven decisions. Here are just some of the ways you can PickFu: Get feedback on a business name before going to market. Make sure your logo is sending the right message. Test your ad copy before campaigns begin. Improve your website layout or mobile app UI. Validate product ideas and designs before going into production Interested in helping us bring market research to the masses?
GatherUp
gatherup.com
GatherUp is the reputation management platform for multi-location businesses and agencies. They turn the customer voice into customer loyalty. GatherUp is one platform that scales all aspects of your reputation management from listening to customers to understanding them to engaging with them so you can improve the customer experience across multiple businesses. They help you gather customer feedback and insights that improve your reputation/business so you can: 1) Improve the customer experience 2) Attract new customers 3) Retain existing customers And they are automated and organized in a way so you can do this at scale – across multiple locations or businesses. Gather customer feedback from first party to third party reviews to NPS scores and surveys - Review and Feedback Generation and Monitoring - Automation & Integrations Analyze customer feedback for actionable insights - Sentiment Analysis - AI-assisted Smart Insights - Organize and manage reviews based on topic, theme or keywords Leverage insights to engage and retain customers - SMS Marketing Campaigns - Review Replies (AI-generated replies using Smart Reply) - Website Review Widget to display reviews overall, or by location, theme/topic - Social Sharing of Reviews Founded in 2013 by local search marketers and acquired by Traject in 2019, GatherUp is fueled by a remote workforce of customer-centric people with headquarters in Washington state.
Great Recruiters
greatrecruiters.com
Great Recruiters is the only candidate experience and reputation management platform specifically designed for recruiters and staffing firms. With Great Recruiters, you can: - Easily capture real-time candidate feedback - Elevate recruiter performance and improve candidate experience - Supercharge your brand and take control of your reputation
Forsta
forsta.com
Forsta, a Press Ganey company, powers the HX (Human Experience) Platform – a comprehensive Experience and Research Technology platform that breaks down the silos between CX (Customer Experience), Employee Experience (EX), Market Research – so that companies can get a deeper, more complete understanding of the experiences of their audiences. The HX Platform gathers and analyzes data, and translates the findings into shareable actions to inform decision-making and drive growth. Forsta’s technology, combined with its team of expert consultants, serves organizations across a variety of industries including financial services, healthcare, hospitality, market research, professional services, retail and technology. Forsta is recognized as a Leader in the 2021 Gartner® Magic Quadrant™ for Voice of the Customer. For more information, visit www.forsta.com.
Survicate
survicate.com
Survicate is an intuitive yet powerful survey software, perfect for collecting continuous customer insights at scale and across multiple channels. Measure customer satisfaction (CSAT) and Net Promoter Score (NPS) effectively and gather crucial feedback on your website, product, and mobile app with Survicate to better understand your customers' needs. Why choose Survicate? - Easily create customized surveys to start receiving customer feedback within minutes - Run targeted surveys across various channels: email and link, on your website, in-product, or in mobile apps. - Integrate Survicate with your existing tools like Hubspot, Salesforce, and Mailchimp through one-click, native integrations for a more holistic understanding of your customers. - Capture partial survey responses and strategically target your surveys to engage the right audience at the optimal time, increasing response rates and ensuring more relevant insights. - Analyze customer insights using AI, which sorts feedback into clear topics and categories, so you can make informed decisions faster. With Survicate, you can: - Get constant streams of insights from your customers from multiple touchpoints to better understand their needs and preferences . - Learn what customers think of your website, app, product, or customer service and get data to validate your ideas. - Automate continuous feedback collection to track and improve key metrics over time. - Act on feedback to increase customer satisfaction and loyalty, build better products, and develop more effective marketing strategies Transform customer insights into growth opportunities with Survicate.
WEVO
wevo.ai
WEVO is a UX research platform that uncovers insights with significantly less effort than typical tools. Research, product and marketing teams get synthesized quantitative and qualitative insights, scores and benchmarks with less than 30 minutes of effort. Using your target audience, WEVO is the only tool that pinpoints conversion roadblocks and provides recommendations to increase website conversion Pre-Live.. WEVO’s statistically significant feedback de-risks their decision-making, delivering the confidence to build valuable customer experiences. Create the right customer experiences faster with more accurate user feedback.
Olvy
olvy.co
Olvy is an AI-powered feedback management tool that transforms user feedback into actionable insights for product teams. With deep analysis and real-time communication, Olvy keeps users at the core of your product development. It's your key to creating products that users love and ensuring their needs are met.
Kraftful
kraftful.com
Kraftful gives you deep AI analysis of user feedback to learn what your users need and how to make your product delightful.
Keypup
keypup.io
Keypup's SaaS solution allows engineering teams and all software development stakeholders to gain a better understanding of their engineering efforts by combining real-time insights from their Git (GitHub, GitLab and Bitbucket) and/or ticketing systems (Jira, ClickUp and Trello). The solution integrates multiple data sources into a unified database along with a user-friendly dashboard and insights builder interface. Keypup users can customize tried-and-true templates (including DORA Metrics, Cycle Time, Software Delivery, Process Quality, Audit and Compliance, Developers' Productivity and more) or create their own reports, insights and dashboards to get a full picture of their development operations at a glance, tailored to their specific needs.
AnyRoad
anyroad.com
AnyRoad is the leading experiential marketing platform that enables brands to operate and optimize their events, tours, activations, and classes to grow consumer brand loyalty, drive more revenue, and increase the ROI on every experience. AnyRoad allows companies to streamline and scale their experiential operations with a flexible, configurable platform and provides the powerful insights needed to accelerate business growth. Leading brands like Anheuser-Busch, Diageo, Westfield, Just Egg, and Sierra Nevada all count on AnyRoad to optimize operations for and prove the impact of their experiential marketing programs.
Customer Thermometer
customerthermometer.com
Customer Thermometer enables your customers to provide feedback in a quick and easy way by rating your service through a traffic light system. Their click leads them to a branded "thank you" page, on which they can leave additional comments, complete with social media buttons and a trackable hyper link. Use the software to respond directly to customers and measure your net promoter score. Survey are fully customizable and work on all mobile devices. Customer Thermometer surveys allow you to add your company logo and to choose from a wide range of icons, emoticons, traffic lights, numbers, check boxes and crosses. You can select seasonal icons as well as create your own branded icons. In each survey you ask one question. You then select 4 possible answers or add numbers for a voting question. Upload your desired contact list and send your emails there and then, or time them to go out at a later date. Email are sent via secure emails servers so that they don't end up in your recipients spam or junk folders. Watch your results come in in real-time and get access to individual respondent information so you can take appropriate action.
Zipy.ai
zipy.ai
Zipy is a trusted digital experience platform which combines session replay, frontend error monitoring, product analytics and prioritisation into one while ensuring privacy and security. What can you do with Zipy? > Understand user behaviour to avoid churn > Monitor live users and real time errors to get actionable insights > Reduce time to resolve JS and API errors with inbuilt dev tools > Collaborate with your team members on customer experience problems > Get customer journey video replay, network logs, console logs, and stack traces all in one place Who can use Zipy? Zipy is most useful for Product teams, Business Analysts, Customer Success, Customer Support and Developers who have to solve customer problems. What will you achieve with Zipy? > Bring down TTR by 50% and save your support and development team’s debugging time > Reduce customer churn by proactively fixing their problems > Build a better product and GTM strategy based on user behaviour understanding by product and analyst teams
ClearFlask
clearflask.com
A better way to manage product feedback. Open-source Ideation Tool for Feedback, Roadmap and Announcements.
Aiveo
aiveo.ca
A simple issue tracker that can be customized to fit your team's unique process. From planning, to working, to reporting, Aiveo has you covered from the beginning to the end of your project. Aiveo is a simple, customizable issue tracker for teams of all sizes.
Sifter
sifterapp.com
Tracking Bugs & Issues Should Be Easy. Overly complex issue tracking software makes work hard. Sifter helps software & site development teams focus on doing what matters.
TRACX
tracx.com
TRACX : Tracking Customer Experience and Interactions TRACX is an experience management platform that works for you. Using industry standard surveys that can be easily customised and extended, TRACX turns feedback into actionable insights that can improve experiences.
Wizu
wizu.com
Wizu is an AI conversational survey platform to help marketers effortlessly gather customer and employee experience.
Smile
smileweb.net
We are a Startup that offers technological solutions to companies and organizations so that they can know the opinion and level of satisfaction of their customers and employees in real time. We have a web platform that allows our users to measure and analyze different metrics in relation to the data obtained. This allows companies to know their NPS and is a fundamental tool for decision making.
Mpulse
mpulse.net.in
MPULSE is a Total Customer Feedback Solution, to measure customer satisfaction in Real-time with an amazing blend of IoT hardware, backed by an insightful dashboard. Where can it be used? Retail Stores, Supermarkets, Hotels, Restrooms, Vehicle Service Centres and Employee Cafeteria. Whatever be your industry, Mpulse can help to know your customers better. And convert unsatisfied customers into loyal promoters, resulting in increased revenues. Why Mpulse: * Plug-and-Play model. * Robust and elegant design. * Real-time feedback capture with embedded SIM. * Dashboard on Web and Mobile App Customer feedback devices, Employee Feedback Devices, Patient Feedback Terminals and Restroom Feedback Devices.
Tellwut
tellwut.com
Tellwut is a North American online community of individuals providing their feedback and opinions on various topics through the Tellwut online survey tool and social media platform. Tellwut members participate in surveys and social media activities; earning rewards while being engaged in the Tellwut community experience. Tellwut panel members are an ideal option for achieving full base sample sizes, survey top-ups, or panel build/recruit. Tellwut grows its 18+ base using various methods; making a good portion of its 500,000+ panel unique from traditionally sourced panels. Tellwut provides sample solutions globally through affiliates and trusted partners, offering competitive sample pricing worldwide
Insocial
insocial.eu
With Insocial, users give their customers a voice. They can send out effective and easy-to-fill-in surveys throughout the customer journey. Results can be analyzed in personalized dashboards, enabling users to start taking action. Insocial helps transform companies by creating an omnichannel experience. Lastly, it allows users to showcase customer reviews, boosting online sales. Insocial enables the collection of customer feedback at any moment during the customer journey, providing actionable insights that can be used to optimize customer experience. What makes it unique is its personal and flexible service. It helps transform organizations into completely customer-focused entities that excel over competitors in terms of customer experience.
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