Keyhole
keyhole.co
Keyhole helps marketers measure, improve and report on the impact they're making on social media. Keyhole’s social listening, influencer tracking and social media analytics products help marketers improve their social media strategy, and prove their impact to colleagues and clients. Keyhole’s easy-to-use dashboard allows you to build and share reports instantly, saving hundreds of hours a year. Use Keyhole's dedicated Influencers metrics to analyze advocates talking about your hashtags. *You can filter influencers based on geo-location and keywords in their bios. Reach out to influencers to help boost engagement and increase your marketing ROI. * You can also sort influencers based on the exposure they generate and engagement levels. The analytics dashboard has a convenient word cloud that shows hashtags commonly used with your main hashtag. * You can easily use the tool to identify the most popular hashtags relevant to your campaign and find areas of opportunity.
BuzzSumo
buzzsumo.com
Find the content that performs best. Collaborate with the influencers who matter. Use our content insights to generate ideas, create high-performing content, monitor your performance and identify influencers. BuzzSumo powers the strategies of 500k+ marketers, with content marketing data on 8b articles, 42m websites, 300t engagements, 500k journalists & 492m questions.
Critical Mention
criticalmention.com
The fastest, most reliable all-in-one PR and earned media platform featuring global media monitoring, a media contact database and robust analytics. Search results are easily analyzed, turned into actionable data and shared using Critical Mention's comprehensive Earned Media Suite. 24/7/365 customer support included with every subscription.
Emplifi
emplifi.io
Emplifi is the leading unified CX platform built to bring marketing, care and commerce together to help businesses close the customer experience gap. Emplifi is a global company with over 20 years of industry expertise helping more than 20,000 brands, such as Delta Air Lines, Samsung, and Ford Motor Company, provide their customers with outstanding experiences at every touchpoint on their customer journey. Emplifi’s Social Marketing Cloud allows brands to relate, communicate, build and adapt to the dynamic world of social media. Intuitive, all In One, friendly platform Teams quickly onboard and start working with the award- winning, friendly UI and all the tools and workflows needed to plan, schedule, publish, and measure results across every social channel. Powerful listening tools measure pulse AI-powered community management and listening tools generate insights on competition, trends, influencers, followers and behaviors so marketers apply the right content to the right audience. Best- in-Class Analytics and insights Rockstar social teams prove their results with ease through deep insights that come from powerful analytics and unparalleled custom reporting to go beyond the basics to real business results. Integrated service and care across social Intuitive, no-learning curve, integrated social customer care tools help teams better help out customers as they queue, route, resolve in an instant on social media. Integrated ShopStream livestream video shopping Dazzle your clients with live video shopping experiences. Fuel your digital shopping journey to drive your customers from browsing to buying.
Exolyt
exolyt.com
Exolyt is a TikTok Analytics and Social Intelligence Tool offering comprehensive coverage on everything related to organic TikTok content: audience demographics, latest trends, account monitoring, influencer campaigns, and more, powered by its social listening and monitoring features. It is built for consumer brands, marketing agencies, product developers, analysts, and research service providers to get a holistic understanding of the voice of the customer and harness social and emerging industry trends.
Brandwatch Consumer Intelligence
brandwatch.com
Brandwatch is a digital consumer intelligence company headquartered in Brighton, England. Brandwatch sells six different products: Consumer Research, Audiences, Vizia, Qriously, Reviews and BuzzSumo. Brandwatch Consumer Research is a "self-serve application" or software as a service, which archives social media data in order to provide companies with information and the means to track specific segments to analyse their brands' online presence.The tool's coverage includes blogs, news sites, forums, videos, reviews, images, and social networks, including Twitter, Facebook, Instagram, and Reddit. Users can search data by using text and image Search, and use charting, categorisation, sentiment analysis and other features to provide further information and analysis. Brandwatch has access to over 80 million sources.
Cyfe
cyfe.com
Cyfe, Inc. is a self-service cloud based business intelligence application software company based in Los Angeles, California. The company is known for its creation of the business dashboard app, designed to analyze, transform and report data from different integrated sources of business intelligence. It is a freemium application to track and monitor all business metrics in one single place. Cyfe provides agencies and marketers with dashboards to prove ROI, combine data sources, and visualize trends. Founded in 2012 by Deven Patel and featured in the hit show Silicon Valley, Cyfe has expanded to over three hundred thousand users. In 2020, Cyfe joined the newly-launched, agency focused, marketing technology suite — Traject. Made up of passionate team members from 22 cities and 11 countries, Traject represents 7 brands in the marketing technology space. Cyfe remains true to Cyfe's roots, committed to delivering the easiest out-of-the-box dashboarding solution while also innovating, expanding integrations, and improving usability. Cyfe by Traject supports hundreds of thousands of users and businesses from solopreneurs to enterprises — with a focus on helping growing agencies track their efforts and deliver value.
Awario
awario.com
Awario is a social media & web monitoring tool that will help you track brand mentions, monitor competitors, find sales opportunities and influencers, and engage with your audience online. Know who talks about your brand online, reply to customer complaints and questions as soon as they appear, and measure your growth and popularity with the built-in analytics.
eclincher
eclincher.com
eclincher is a market leader for brand and social media management. It offers an omni-channel management, brand reputation listening, content creation, publishing and scheduling social posts, social inbox with full engagement capabilities, CRM, advanced analytics reporting, local listings management, boosting local SEO ranking, automation, AI, and so much more. More broadly, eclincher provides a comprehensive solution for managing social media and online presence, facilitating content scheduling, audience engagement, brand reputation management, analytics, and automation. eclincher serves businesses of all sizes, brands, marketing agencies, marketers, social media managers, and professionals. Mobile app available, and a 24/7 support team that really cares! eclincher is an official partner of Facebook, Instagram, Twitter, LinkedIn, Google My Business, YouTube, Pinterest, TikTok, Google Analytics, and many more integrations.
Netvibes
netvibes.com
Netvibes is the Dashboard of Everything, delivering social media and brand monitoring, news aggregation, drag-and-drop analytics and data visualization—all in one easy-to-use and fully customizable platform. Netvibes’ personalized dashboards enable users to listen, learn and act on everything that matters to them online. Only Netvibes offers: * The Personal Corpus: Define your own Internet perimeter The Internet keeps getting bigger, and most of it is just noise. No company can capture it all. Most monitoring tools try unsuccessfully to “boil the ocean,” returning incomplete results cluttered with noise and false hits. Only Netvibes enables you to define your own personal corpus, selecting the sources and publications that matter to you. Easily add or remove sources as you go. Achieve better insights in less time by muting the noise and focusing precisely on the conversations that matter. * MisoData™: Visualize and compare any data, instantly More than a monitoring tool, Netvibes empowers users to act by independently exploring data, asking questions and discovering key insights. We call it Dashboard Intelligence. Only Netvibes’ MisoData makes it easy to analyze any data with just a few clicks. Simply drag-and-drop datasets to create instant comparison charts. Identify trends at a glance with colorful visualizations. Use MisoData to analyze anything on your dashboard, or import your own data from the web or an external file. Demonstrate ROI for any campaign, using the metrics you choose. Discover how Twitter mentions correlate with your website traffic, or how Facebook posts correlate with your sales numbers. Get instant answers to these questions and more with MisoData. * PushMail™: Continuous monitoring, even while away from your dashboard With Netvibes, you’ll always be the first to know when something happens. You define the triggers, and our real-time alerts will email you as soon as it happens. Only Netvibes offers a complete, automated publishing platform, called “PushMail,” so you can schedule automatic email reports. Want to send a monthly report to your clients and a weekly report to your team? PushMails are 100% customizable: you choose the content, distribution, layout and design, and Netvibes does the rest. Netvibes: * For Agencies, Enterprises and Consumers For digital, marketing and PR agencies, Netvibes for Your Agency offers custom social dashboards to track up-to-the-minute results, prove ROI for any campaign, automate reporting, and deliver faster insights to clients. * For enterprises, Netvibes for Enterprise connects virtually all internal systems plus the social web together on a secure, real-time dashboard intelligence portal that’s accessible anytime, anywhere, on any device. With MisoData, users can drag-and-drop to instantly compare any data, discovering trends and calculating ROI on anything. * For consumers, Netvibes.com provides the most awarded dashboard engine that helps millions of people around the world read their favorite RSS feeds and blogs, monitor social media and instantly dashboard everything that matters to them most
Mention
mention.com
Mention is a social media marketing solution enabling brands and agencies to understand audience perception across social media and the web while also offering the ability to organize their social media campaigns. By using Mention you can easily monitor what is being said online about a brand or a product, get comprehensive analytics on their industry, and measure the impact of your marketing and PR activities. Start listening to your audience and engage with them! Founded in 2012, Mention’s customer base exceeded 750,000 users in over 125 countries, with over 4,000 enterprise clients.
Brand24
brand24.com
Brand24 Brand24 is one of the most advanced social media monitoring tools with AI-powered reports and insights. Thousands of companies of all sizes use Brand24 to identify and analyze online conversations about their brands, products, and competitors across the web. Brand24 empowers its users to stay updated on what's being said about their businesses online, get customer insights, engage communities, identify sales leads, improve social customer service, reach out to influencers, and monitor their competition. It's a solid and affordable media monitoring tool to help you manage online reputation, track and assess marketing campaigns, track your competitors, get customer feedback, do social selling and more.
Diligent Director
diligent.com
Diligent, the leading governance, risk and compliance (GRC) SaaS provider, accelerates success for organizations and leaders.
Proofpoint
proofpoint.com
Proofpoint, Inc. is an American enterprise security company based in Sunnyvale, California that provides software as a service and products for inbound email security, outbound data loss prevention, social media, mobile devices, digital risk, email encryption, electronic discovery, and email archiving.
MavSocial
mavsocial.com
MavSocial is a social media management solution for businesses with multiple locations and profiles. Manage all your publishing, advertising, engagement, reviews, and reporting from one centralized platform MavSocial provides the unique ability for multi-location businesses to quickly and easily create geo-targetted Facebook ads. MavSocial supports Facebook, Instagram, Twitter, YouTube, LinkedIn, Google Business Profiles, and Tumblr.
Statusbrew
statusbrew.com
Statusbrew is a social media management platform built around team collaboration; it’s the easiest place to work, discuss, decide, and deliver the best social media experience for your audience. All your social media channels, posts, comments, and messages are now available in one place, not scattered everywhere. So keep your calendar full of amazing content and your inbox empty — or as close to empty as possible. * Manage multiple social media channels and brands with ease. * Give your team access to your brand profiles without sharing passwords. * Schedule and publish posts across multiple social channels & brands in one place. * View, edit, and approve your team’s posts with one tap. * Respond to all your comments, messages, mentions, and reviews across social in one stream. * Quickly get rid of spam, trolls, and bot comments. * Get notifications so you stay focused on what matters. * Measure content performance with real-time analytics.
RecurPost
recurpost.com
RecurPost is your smart social media scheduler, that allows you to get consistently predictable results automatically. When you schedule a post, it goes to one of your content libraries, and then once it gets posted on your social accounts, it goes and sits at the end of the library ready to be posted again when everything from that library has been posted at least once. * RecurPost offers every feature that other schedulers offer, but RecurPost's speciality is evergreen content. * RecurPost offers chatGPT-based content creation, automated new article import from your website, content curation via Google alerts, scheduling for a particular date and time as well as repeated scheduling. * RecurPost's social inbox helps you read and reply to incoming messages quickly. * RecurPost's reports tell you exactly what is working and what needs to be changed.
Verint
verint.com
Verint helps the world’s most iconic brands build enduring customer relationships by connecting work, data, and experiences across the enterprise. With this approach, brands can navigate and thrive as they adapt to the future of work, eliminate the inefficiencies created by organizational and data silos, and consistently deliver differentiated experiences at scale across every interaction. Verint's solutions help brands close the gap created when they lack the resources required to deliver experiences that fulfill customer expectations. Closing this Engagement Capacity Gap™ helps them build lasting relationships with customers and drive real business results. The Verint Customer Engagement Platform draws on the latest advancements in artificial intelligence and analytics, open integration, and the science of customer engagement to meet ever-increasing, ever-shifting consumer interactions and demands. They help their customers to drive even greater value from their technology investments by working closely with a broad ecosystem of solutions and partners. With Verint, brands can finally unlock the potential of customer engagement across every area of the business to deliver consistently differentiated experiences to their customers and employees, and do so at scale to realize tangible business results. Global Presence • Headquartered in Melville, N.Y., with 40+ offices worldwide • Powered by 4,500 dedicated professionals and a global partner network Closing the Engagement Capacity Gap Brands today are challenged to deliver quality customer experiences across dozens of engagement channels, hundreds of customer journeys, and millions of interactions – all with the same team and resources. This results in an Engagement Capacity Gap. Verint solutions are uniquely geared toward closing this gap.
BrandMentions
brandmentions.com
BrandMentions is the most effective method of monitoring your brand on the Internet. It is the tool that searches all the digital corners for the mentions of your brand or relevant keyword for your business. Here are some of the things you can do with BrandMentions: - Get real-time notifications on any brand or topic - Get accurate sentiment analysis - Perform efficient web&social listening - Schedule white-label report - Reveal competitors' marketing strategies Visualize the advantages you get https://www.youtube.com/watch?v=Lof02PMrlbM
SOCi
meetsoci.com
SOCi is the leading CoMarketing Cloud for multi-location enterprises. We empower businesses like Ace Hardware, Jersey Mike's, Kumon, and Ford to automate and scale their marketing efforts across all locations and digital channels in a way that is brand directed, locally perfected, and data connected. Through the use of best-in-class generative AI and machine learning, the SOCi Genius platform provides multi-location enterprises actionable insights and recommendations while automating their most important workflows at scale. With SOCi, businesses can strengthen their digital presence across local search and social pages while protecting their online reputation driving improved customer engagement and market leading results. SOCi’s scalable and centralized platform technology provides every tool necessary for multi-location and multi-family businesses to manage their localized marketing efforts including: Intuitive Dashboard - upon signing into SOCi, users are greeted with a high-level, yet comprehensive and easy to read dashboard highlighting analytics, content performance across all locations using SOCi, conversations and comments that need attention, recent reviews, and more! * Listings: Take your local search visibility to new heights by ensuring accurate & consistent information across 100s or 1000s of business listings. * Listening: Discover and build an authentic content strategy, rich audience profiles and prove ROI of your campaign strategy with Listening. Listen in to your competitors, create sentiment analysis, and user-generated content all from with SOCi. * Local Pages/Locator: Deliver a branded and localized consumer journey, from awareness to conversion, across thousands of search-optimized pages. * Reviews: Coordinate brand-consistent responses to reviews, track review sentiment, and monitor competitive reputation insights to transform your reputation, everywhere. * Social: Enabling enterprise and local teams to deliver on-brand responses to social engagements and publish top-performing social content with streamlined multi-location workflows. * Surveys: Retain and grow your customers by proactively soliciting and managing customer feedback with the most powerful survey solution for local marketers. * Ads: Empowering multi-location marketers to effectively manage localized social advertising campaigns and boosted posts across 100s or 1000s of locations. * SmartBot: Drive real time engagement and generate leads 24/7 across all locations with automated chatbots on Facebook Messenger and Google Business Messages accounts, SMS capabilities. Easily build localized topics at scale in minutes and start capturing customer information and never miss a potential lead. * Insights & Reporting: Find out which locations are performing and which ones aren’t and leverage these insights to power your localized marketing strategy. Customize highly visual, engaging reports with multiple delivery options. SOCi Go (Mobile App): The same core SOCi platform you love, now on mobile. Post content, respond to customers and receive notifications on any mobile device, any time. SOCi serves as the infrastructure on which tens of thousands of local pages are being managed. SOCi is fully integrated with the top search, social media, and reputation management networks such as Facebook, Twitter, Instagram, LinkedIn, Google My Business, Yelp, and more.
MindSumo
mindsumo.com
MindSumo helps companies crowdsource new ideas and insights from over 400,000 users. The MindSumo community is made up of over 400,000 Millennial and Gen Z students at some of the top universities in the world. Over 100 of the Fortune 500 have used MindSumo to source breakthrough ideas, capture valuable insights, and spark innovation.
BrandMaxima
brandmaxima.com
BrandMaxima is a leading influencer discovery and analytics SaaS platform with its world's largest Influencer database of 103.5 million influencers on Instagram, Tiktok, YouTube and Twitter. BrandMaxima's features includes Influencer Discovery, Influencer Analytics, Influencer Management & Outreach, Campaign Management and Campaign Reporting.
FollowersAnalysis
followersanalysis.com
FollowersAnalysis is a Twitter analytics tool which fetches tweets, followers and following data of any public Twitter account, analyse that data and provide very intuitive analytics.
GetSocial
getsocial.io
GetSocial is a content analytics platform that helps marketers measure, promote and amplify their best content. GetSocial works with over 150.000 websites around the world and have stellar customers such as Adobe, Sky, and WWF. GetSocial developed the Four A's of Social Framework <> ACTIVATE * GetSocial tracks 100% of your website's social activity. * GetSocial uncover Dark Social & Private Messaging Traffic. ✭ ANALYZE * GetSocial analyzes every social interaction on your site * GetSocial scores each of your content stories for virality * GetSocial detects your most viral content <> AUTOMATE * GetSocial provides you with automated viral content alerts * GetSocial helps you publish the right story, at the right channel, at the right moment to maximize reach <> ATTRIBUTE * GetSocial gives you insights-based feedback to help you promote your best content
Dataminr
dataminr.com
Dataminr puts real-time AI and public data to work for our clients, generating relevant and actionable alerts for global corporations, public sector agencies, newsrooms, and NGOs. Dataminr's leading AI platform detects the earliest signals of high-impact events and emerging risks from vast amounts of publicly available information. Dataminr's real-time alerts enable tens of thousands of users at hundreds of public and private sector organizations to learn first of breaking events around the world, develop effective risk mitigation strategies, and respond with confidence as crises unfold.
SocialDog
social-dog.net
SocialDog is an all-In-one Twitter marketing service allowing businesses and individuals to manage their Twitter accounts smartly and efficiently. Features such as account operation management, follower management, engagement analytics and auto-tweet scheduling to help you to optimize your activity and grow your social media presence. SocialDog is Awarded "IT Review Grid Award Leader" for 7 consecutive years and recognized as a smart and efficient Twitter management tool with over 1 million users around the world.
Audiense
audiense.com
Everything you need to understand audiences & get better marketing results, social media results, influencer results, media strategies, growth strategies or return on ad spend. Put consumer segmentation and cultural insights at the centre of your strategy and give your teams the ability to understand audiences like never before. Know what inspires your audience, moves them, and influences them.
Khoros
khoros.com
Khoros Marketing enables clients to simplify their complex social marketing operation to build and protect their brand. Khoros Marketing offers customers: * Social Marketing: Orchestrate, govern, engage, and measure integrated social campaigns in an easy-to-configure and highly adaptable platform. * Intelligence: Stay ahead of your market, your competition, and your audiences with powerful, yet accessible insights based on real-time, unlimited search across public social channels. * Vault: Protect your brand across your social footprint with access and credential management. * Experiences: Inspire audience participation across your digital properties through the power of social UGC. * Key benefits include: Scale your interactions: Bring all your teams, channels, and content into one platform to manage integrated social campaigns. * Protect your brand: Centralized visibility and control over account access, content approval, and teams means protecting brand equity at scale. * Measure what matters: Translate your social performance to metrics that matter to your business with configurable dashboards and data exports. * Crisis management: Stay on top of any crisis by understanding when crises are emerging, and how and when to engage using real-time data and custom notifications. * Competitive intelligence: Develop competitive benchmarks and track your competitors’ campaigns to ensure meaningful brand differentiation.
Rankur
rankur.com
Rankur is an affordable tool for social media monitoring, online reputation management, and brand protection. Every 24 hours, Rankur processes more than 100M blog posts, 1M online reviews, 500K mainstream news posts and analyses the messages from more than 1,000,000,000 users of major social media networks like Facebook, Twitter, Instagram, YouTube, and Google+. Over 10,000 subscribers use Rankur to: * listen to and engage customers in 10 languages; * monitor competitors; * perform market research; * discover top influencers and community dominators; * measure social media content and report metrics. Rankur is a platform for social media analysis based on a unique web crawler. Its innovative system reveals trending topics, opinion leaders, and demographic facts like gender, age group, geo location, and sentiment in text.
Social Elephants
socialelephants.com
Social Elephants is the platform that PROs use to analyze and manage Social Media. Its exclusive functions for management, insights and competitor analysis will give you the resources you need to get the most out of your social media campaigns. All your Facebook, Twitter, Instagram and YouTube channels on just one dashboard. Schedule posts, engage with your community and get reports from different social networks, comparing your channels with those of your competitors in order to make smart decisions in your social media strategy. A full set of functions that will ensure professional social media management: * PUBLISHER: Create drafts of posts, send them off for review, get approval and schedule them on all social networks. * CONTENT: Monitor and engage with social conversations, provide efficient customer service through social networks and assign tasks to other users. Tag content by topic of interest and get relevant KPIs in real time to reveal the best performing posts. Conduct searches using powerful filters on all of the historical data available. * INSIGHTS: Access advanced metrics related with the activity on your channels, monitor your audience, engagement and other useful statistics related to content. Collect data in a visual and intuitive way with interactive graphs that allow for easy detection of successful posts. * PEOPLE: Analyse your community, identify your most active fans/followers and influencers, discover their needs and interests and engage with your customers like a PRO. * BENCHMARK: Monitor your competitors or any social media profile that you find inspiring, compare the main KPIs and detect the best performing publications. Analyse content, find the most popular keywords/#hashtags and follow the most relevant external links. * LISTENING: Monitor conversations mentioning specific keywords or #hashtags, analyse their impact, get socio-demographic insights and detect influencers.
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