Podium
podium.com
Podium is an all-in-one lead conversion and communication platform powered by AI and ready to integrate with the tools you already use. Over 100,000 businesses use Podium to stand out from their competition. * Podium is a communication tool that helps businesses with website conversions and customer interactions. * Reviewers frequently mention the convenience of accessing the app from any device, the ease of use, and the positive impact on customer communication and website conversions. * Users mentioned issues with customer service response times, difficulties with certain features, and dissatisfaction with the pricing and contract terms.
Trustpilot
trustpilot.com
Trustpilot.com is a Danish consumer review website founded in Denmark in 2007 which hosts reviews of businesses worldwide. Nearly 1 million new reviews are posted each month. The site offers freemium services to businesses. The firm relies on users, software and compliance team to report and remove reviews from the platform that violate Trustpilot's content guidelines. Trustpilot has offices in New York, Denver, London, Copenhagen, Vilnius, Berlin and Melbourne, and employs more than 700 people. There are independent investigations that suggest that review websites such as Trustpilot may have fake reviews.
Yotpo
yotpo.com
Yotpo’s eCommerce Retention Marketing Platform helps brands of all sizes to strengthen their relationships with consumers. With unified, data-driven solutions for loyalty, SMS and email marketing, reviews, subscriptions, and more, Yotpo helps brands deliver winning, cohesive customer experiences that drive eCommerce growth. Yotpo is a Forbes Cloud 100 company with offices worldwide including the United States, Canada, Israel, United Kingdom, Bulgaria, and Australia.
Sprinklr
sprinklr.com
Sprinklr Service is a cloud-native unified customer service platform powered by AI that enables seamless customer & agent experience across 30+ digital, social and voice channels, and delivers real-time actionable & scalable insights – eliminating the need for any other point solution. * Enables customers to interact with your brand on their preferred channel for consistent brand experience leading to customer delight. * Empowers agents with unified/360 customer view and recommends the most relevant responses with the power of AI to improve agent productivity and experience. * Provides meaningful and actionable insights to supervisors to drive growth and operational excellence * Helps leaders uncover opportunities for growth, transformation and innovation through real-time contact center insights scalable across the enterprise.
EmbedSocial
embedsocial.com
EmbedSocial is a complete user-generated content platform to grow and engage with customers, effortlessly by collecting and show content from happy customers. EmbedSocial is developed to enable agencies, businesses, influencers, content creators, and marketers to level up their content marketing strategy by generating all their social content, store, moderate, analyze and publish user-generated content widgets in real-time on any website. It is an advanced, easy-to-use platform to collect, curate, manage and show user-generated content (UGC) on websites in the form of customer reviews, testimonials ads, hashtag campaigns, social content, etc. To land you a hand in creating an unforgettable user-generated content strategy, EmbedSocial made sure to integrate with the most popular millennials platforms like Instagram, Facebook, TikTok, Google, Twitter, Vimeo, Yelp, and YouTube, and it is continually adding integrations with other social networks. Main benefits: * Builds brand awareness * Saves you time and energy * Levels up your marketing campaigns in a fresh and catchy way * Promotes your new products in an innovative way * Improves the conversion rate on your product pages * Helps you reach your advertising goals * Increases your SEO efforts * Improves your eCommerce store and encourages purchasing decisions * Bring more traffic to your social media accounts * Expands social media metrics * Shows reviews from real people using your products and share user experience * Helps you establish credibility as a thought leader within the online community * Streamlines lead nurturing and brand messaging * Makes your audience feel seen and appreciated when you share content created by them * More affordable than traditional marketing EmbedSocial includes a set of 5 tools: * EmbedAlbum: Boosts user-generated content marketing by generating UGC content such as social media photos and shows them on your website in the form of an engaging widget. Add buy buttons to create a shoppable album. * EmbedReviews: Encourages word of mouth and social proof by collecting product reviews from Google and Yelp and embeds your online customer reviews on any website. * EmbedFeed: Improves your UGC campaigns by showing an entire social media brand wall on any website. * EmbedForms: Facilitates your digital marketing team efforts by gives you the option to create and send satisfaction surveys to customers. * EmbedStories: Collects your Instagram Stories in the form of an engaging widget, that auto-syncs each time you add a photo to your active story. EmbedSocial is approved by the major social media platforms to use UGC and generate and display the following type of content: reviews, photos, feeds, stories, feedback forms. This includes integrations with Instagram, Facebook pages, TikTok, Google, Twitter, Vimeo, Yelp and YouTube, and more social channels that are coming up.
Emplifi
emplifi.io
Emplifi is the leading unified CX platform built to bring marketing, care and commerce together to help businesses close the customer experience gap. Emplifi is a global company with over 20 years of industry expertise helping more than 20,000 brands, such as Delta Air Lines, Samsung, and Ford Motor Company, provide their customers with outstanding experiences at every touchpoint on their customer journey. Emplifi’s Social Marketing Cloud allows brands to relate, communicate, build and adapt to the dynamic world of social media. Intuitive, all In One, friendly platform Teams quickly onboard and start working with the award- winning, friendly UI and all the tools and workflows needed to plan, schedule, publish, and measure results across every social channel. Powerful listening tools measure pulse AI-powered community management and listening tools generate insights on competition, trends, influencers, followers and behaviors so marketers apply the right content to the right audience. Best- in-Class Analytics and insights Rockstar social teams prove their results with ease through deep insights that come from powerful analytics and unparalleled custom reporting to go beyond the basics to real business results. Integrated service and care across social Intuitive, no-learning curve, integrated social customer care tools help teams better help out customers as they queue, route, resolve in an instant on social media. Integrated ShopStream livestream video shopping Dazzle your clients with live video shopping experiences. Fuel your digital shopping journey to drive your customers from browsing to buying.
Skeepers
octoly.com
Skeepers is the European leader in shopper engagement solutions. They provide a fully integrated one-stop-shop UGC suite for brands to bond with consumers, amplify reach, boost engagement, drive sales and customer retention. Skeepers connects brands and consumers through authentic experiences with our fully integrated one-stop-shop suite of UGC solutions. With Skeepers, brands authentically nurture consumer relationships, amplify reach, boost engagement, drive sales, and improve consumer retention. Its solutions make it easy to create, collect, manage, and activate UGC, effectively and at scale. Skeepers enables brands to connect with our community of creators for high-quality, tailor-made UGC video content. Its advanced AI enables brands to use the most optimal video content to make products resonate with target audiences and broadcast videos across their most effective distribution channels
Tagembed
tagembed.com
Tagembed is a social media aggregator that collects and displays engaging user-generated content from any social media network such as Instagram, Facebook, Twitter, Youtube, Tiktok, Google Reviews, Airbnb, and 21+ Networks. The curated content is then embedded through widgets as a customized social wall on your website.
Shopper Approved
shopperapproved.com
Since 2010, Shopper Approved has helped over 25,000 online businesses collect up to 10x more ratings and reviews than any other review platform online. We're also a two-time award-winning Inc. 500 company, an official Google Review Partner, and we have an A+ BBB rating. The thing that really sets Shopper Approved apart is our unique ability to help our clients to collect up to 10x more reviews than their competitors, and then display those reviews in as many strategic locations as possible, which drives more visibility, credibility, traffic, and conversions. Unlike other review platforms, we take a holistic, highly strategic approach to reviews and other forms of User-Generated Content (like Q&A), which, when search-optimized, gives our clients to ability to drive up to 4x more traffic to their website, and up to 9x higher conversion rates on individual product pages. We also offer a Double Your Reviews Guarantee - the first of its kind in the industry. Bottom line, if you just want reviews in order to check a box, then it doesn't really matter which review platform you use. But if you want to get more traffic and conversions, and become a leader in your industry, you want Shopper Approved. We have the reputation and the results that you need to take your company to the next level. If you want to see if we're a good fit, sign up for a free demo. There's no pressure and no obligation.
Sitejabber
sitejabber.com
Jabio, the technology behind Sitejabber, is a brand-boosting platform that enables businesses to leverage real reviews. Companies use our comprehensive, tech-enabled suite of reputation management tools to source and widely publish reviews across multiple sites and platforms – resulting in expanded visibility, more buyers, and business growth.
Campaign Monitor
createsend.com
Campaign Monitor by Marigold is a straightforward email marketing tool that enables marketers to send beautiful and personalized emails, creating a reliable channel to grow engagement with subscribers and promote loyal readership and conversions. Beautiful templates, drag-and-drop builder, and engagement-based segmentation allow marketers to deliver targeted content to large lists of subscribers without any technical expertise.
Reviews.io
reviews.io
REVIEWS.io is a leading provider of review collection and eCommerce marketing solutions. Build your online reputation, encourage consumer loyalty, and connect your business model to market demands through genuine customer feedback. Our contract free price plans are fully customisable, and all come with industry leading innovations as standard: • Consumer trust and conversion – boost both with authentic, verified customer product or service reviews. • Automation – use customisable email templates, In-email forms or free SMS invites to drive your review campaign. • Full online reputation management – showcase reviews across the web, from product landing pages to social media, Google, Bing and more. • Content creation – convert reviews into high impact content with our easy to use the Social Proof feature. • Seller ratings – as a Google Licensed Partner, all feedback collected through REVIEWS.io contributes to your seller rating. • Brand engagement – collect powerful user-generated content with our video review tool and take customer feedback to the next level. The REVIEWS.io platform is built with the end-user in mind – easy to navigate and easy to use for both you and your customers. We also provide seamless integrations with all major eCommerce, CRM and social platforms, online loyalty programmes and a range of digital marketing solutions. With offices in the UK, the US, Germany and Australia, we’re helping brands worldwide stand out in a competitive online marketplace.
Stamped
stamped.io
Stamped is a multi-channel eCommerce marketing automation platform designed to optimize customer acquisition and retention for eCommerce merchants. Engineered for reliability and scale, Stamped empowers online retailers of all sizes with access to enterprise-level technology for accelerated business growth through reviews, ratings, and loyalty incentive programs. Think of Stamped as the ultimate team player, from the migration, integration, and improvement of marketing stack conversions through open API access; to unique bespoke program solutions and excellent customer service at any plan level. Stamped is an extension of any in-house team. As a product-focused company, Stamped was designed by entrepreneurs for entrepreneurs, providing data-driven, cost-effective solutions in a single-platform approach; so sellers can get back to uniquely contributing to today’s global eCommerce consumer market. Trusted by industry-leading brands such as Colgate, Purple.com, and Linjer, Stamped is headquartered in Victoria, B.C, and currently supports 45,000+ global eCommerce merchants contributing to a diversified eCommerce economy.
GoReminders
goreminders.com
No-Show Clients are No-Pay Clients • Automated Appointment Reminders for Your Patients, Customers, or Clients Quickly schedule client appointments with a smartphone, tablet, or computer. Appointment reminders are automatically sent to clients via email or text message. Gone are the days of waiting and wondering. Your clients are on time, thanks to GoReminders! GoReminders is simple and extremely useful. A business often loses money when a client doesn’t show up for an appointment, and even more time and money is wasted calling the client to remind them of an upcoming appointment. With GoReminders, the business schedules the appointment into the system, and the client automatically receives a reminder via text message or email in advance of the appointment. Extremely useful to a doctor's office, hair salon, tax preparer, auto shop, and even social services agencies. It is even confident that users will be able to find ways to use GoReminders that it didn’t even think of itself!
VOC.ai
voc.ai
VOC AI is an AI-driven customer service platform that aims to optimize business operations and customer relations. It features an 'AI Agent for Customer Service', an AI bot powered by OpenAI, trained on business-specific data to provide precise responses to customer queries and avoid misleading answers. Another key feature is 'VOC', which provides VOC Analysis for Amazon sellers to understand their customers' needs and preferences, thereby assisting in the development of better products and services. The platform also includes utilities like 'Chrome Extension' that aids in downloading and analyzing Amazon and Shopify reviews. VOC AI also offers services like sentiment analysis and customer analytics to comprehend customer emotion and preferences, enabling businesses to enhance their products and services. It provides competitive analysis to understand market competitors, and uses product research tools to help Amazon FBA product selection. The platform also includes features like review analysis and social listening across platforms like Amazon, TikTok, Facebook, YouTube, and Instagram to understand market trends and public sentiment. Other features include a range of free AI tools, such as ChatGPT alternatives, TikTok and Instagram hashtag generators, and a smart AI translator powered by ChatGPT. VOC AI also serves as a resource center, with a dedicated blog that shares insights, strategies, and best practices.
JustReview
justreview.co
Embed Reviews from Facebook, Google, Amazon, Etsy, eBay, Allegro, Reviews.io, Trusted Shops, Tripadvisor, Booksy, Yell, Yelp, Booking.com. Airbnb, Walmart, AliExpress, Capterra, Product Hunt, Yellow Pages, Google Shopping, Ekomi, Sitejabber, JustReview and more! Just in seconds on your website!
Ratingful
ratingful.com
Improve your online reputation and obtain more 5-star Google reviews with Ratingful. Our platform simplifies the process of requesting reviews from customers, safeguarding your ratings, highlighting your top reviews, and monitoring your digital reputation. You can also reply to Google and Facebook reviews without leaving our platform, and prevent negative feedback from being publicly displayed. Join Ratingful today to entice more customers to your business.
GetReviews.ai
getreviews.ai
GetReviews.ai is a review funnel optimized to generate reviews on Amazon, Walmart.com, Shopify, and more.
ReviewSpreader
reviewspreader.com
ReviewSpreader helps businesses generate critical feedback and reviews from customers.
GetReview
getreview.com
Level up your website with GetReview Video Widgets. Increase sales and build trust in your business.
TrustMate
trustmate.io
TrustMate.io helps you collect keyword-filled customer reviews to improve your search engine results, entice potential customers, and build a rock-solid online image. Customer reviews are an indispensable asset for your business, and collecting them just got a whole lot easier. Automate your review requests and get beautiful, high-quality reviews with the option to add photos when you use TrustMate.io’s innovative hint system. Random sentence suggestions from your own customizable dictionary mean your customers can write great reviews, faster. TrustMate.io is currently available in EN and nineteen other languages. With more languages on the way, you’ll reach the global audience you deserve!
Sendlane
sendlane.com
Sendlane’s unified email, SMS, reviews, and forms solution empowers eCommerce brands to consolidate their tech stack and leverage deep-data customer insights to generate more revenue, increase retention, and deliver exceptional customer experiences on autopilot. Ready to take a test drive? Get your free 60-day trial of Sendlane today, no credit card required! Features: - Email Marketing - Marketing Automation - SMS Marketing - Reviews - Forms - Experiments - Multivariate Testing - Sendlane Beacon - Tracking - Multivariable Segmentation - Real-Time Analytics - Deep-Data Integration
RealReviews.io
realreviews.io
We're a dedicated team committed to providing reliable information for informed decisions. With expertise in tech, data analysis, and service, we ensure accurate insights. Our platform fosters sharing and support, championing transparency at realreviews.io.
Flowbox
getflowbox.com
Flowbox is an award-winning SaaS company offering a User-Generated Content platform (UGC platform) to help brands leverage and distribute social content throughout the buyer journey to increase engagement, social proof and sales. Flowbox's heart lies in how technology can help brands generate and use owned, paid, earned and user generated content for a more effective, converting and transparent marketing and e-commerce. Through our platform, our customers are able to collect, moderate and publish content to their website, online shop and social channels.
Bazaarvoice
bazaarvoice.com
Thousands of the world’s leading brands and retailers trust Bazaarvoice technology, services, and expertise to drive revenue, extend reach, gain actionable insights, and create loyal advocates. According to a new commissioned study conducted by Forrester Consulting on behalf of Bazaarvoice, businesses who partner with Bazaarvoice can expect to see a 400% return on their investment. The study, which interviewed decision-makers at nine different companies who have experience working with Bazaarvoice, found that the initial investment is returned in just three months or less. Find out what working with Bazaarvoice could mean to your business. Read the full study below in the official downloads section. Bazaarvoice offers the biggest, broadest network, a comprehensive platform, and the most dedicated service in the business, with a genuine investment in your success. ** Proactive Strategy & Expertise: Over 15 years of experience with an approach tailored to each client’s unique goals. ** Innovation on a Single Platform: All types of UGC from a single provider with an easy-to-use platform that supports all business sizes and configurations. ** The World’s Largest Network: A network of 11,500+ brands and retailers with millions of active shoppers, so we know who is shopping for what and can deliver relevant ads and a personalized shopping experience. ** Content Integrity & Security: Review authenticity to protect your brand with fraud and spam prevention technology and the largest in-house moderation team of native speakers in 38 languages. ** Exceptional Service & Support: A commitment to genuine partnership, with 24/7 global support, and industry-leading customer satisfaction levels. Bazaarvoice’s extensive global retail, social, and search syndication network, product-passionate community, and enterprise-level technology provide the tools brands and retailers need to create smarter shopper experiences across the entire customer journey.
Experience.com
experience.com
Since 2015, Experience.com has been committed to providing world-class AI-powered online reputation, reviews, and presence management solutions, helping companies and professionals enhance their online presence, and customer & employee engagement. With a joint mission to help millions of organizations evolve and improve, Experience.com’s integrated SaaS platform continues to lead the industry at the forefront of digital marketing innovation. Experience.com caters to a wide-ranging target market, including local professionals and multi-location brands seeking to fortify their online reputation through the power of AI and customer feedback. The platform is designed to help businesses and professionals boost their experience excellence, harness insights from customer feedback, and establish unwavering trust among their audience. It empowers them to not only maintain an exceptional online reputation but also to leverage it as a tool for acquiring new business. The versatile solutions offered resonate with businesses of all sizes, providing the means to excel in Customer Experience (CX), Employee Experience (EX), and Reputation Management across various industries. The Search Rank Platform also allows professionals and organizations to take control of their entire online presence from one platform and climb the search ranks with tailored tools.
SiteVibes
sitevibes.com
SiteVibes is a Shopper Experience Platform, enabling ecommerce retailers to dynamically engage with shoppers. Ecommerce retailers can use SiteVibes to collect authentic product reviews, create a loyalty program, make user-generated content from Instagram shoppable, show social proof messaging, and display real-time trending products with one easy-to-use interface. The platform also provides ecommerce and merchandisers with actionable analytics and a versatile toolset.
Annex Cloud
annexcloud.com
Annex Cloud’s comprehensive, agile and scalable Loyalty Experience Platform™ empowers global enterprises to capture and act on zero- and first-party data to seamlessly engage, recognize, reward and add value across the entire customer journey—from awareness to purchase to retention, loyalty and advocacy. More than 125 integrations with market-leading technologies enable consistent, personalized, omnichannel experiences. Discover more at www.annexcloud.com.
StoryTap
storytap.com
StoryTap is a patented video engagement platform that lets brands easily create and share authentic experiences from real customers and employees at scale. Using the StoryTap platform, companies can create compelling and highly searchable video content—without the high production costs. StoryTap helps leading organizations improve brand awareness, connect with more customers and prospects, and boost bottom-line results.
PowerReviews
powerreviews.com
PowerReviews is a technology company that provides software that allows brands and retailers to collect, display and analyze different forms of user-generated content (UGC) on their e-commerce websites.PowerReviews capabilities include product ratings and reviews, questions and answers (Q&A), product sampling, image, video and social content, and different analytics tools to examine the impact of user-generated content and benchmark product performance. PowerReviews is headquartered in Chicago with an office in London servicing the EMEA market.
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