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OnSolve

onsolve.com

OnSolve is a leading critical event management provider that proactively mitigates physical threats, allowing organizations to remain agile when a crisis strikes. Using the most trusted expertise and reliable AI-powered risk intelligence, critical communications, and incident management technology, the OnSolve Platform enables enterprises, SMB organizations, and all levels of government to detect, anticipate, and mitigate physical threats that impact their people, places, and property. With billions of alerts sent annually and proven support for both the public and private sectors, OnSolve is used by thousands of entities to save lives, protect communities, safeguard critical infrastructure, and enable agility for the organization that powers our economy.

Acquire

acquire.io

Acquire equips enterprise teams with the digital tools they need to create the best customer experiences. With features including secure cobrowsing, AI chatbots, live chat, and video calling, Acquire empowers teams to proactively resolve complex sales, service, and support issues in real-time across all channels. With Acquire, businesses can continuously engage customers while minimizing resolution time and redundancy. Acquire’s flexible and scalable software suite meets the customer service, sales, and support needs of any business — on any device. Acquire is headquartered in San Francisco. The company’s customers span the globe and include several Fortune 500 brands. Acquire is backed by groups like Base10, S28 Capital and Fathom Capital.

UserVoice

uservoice.com

The ultimate tool for product discovery, UserVoice is platform designed to bridge the gap between product teams and their users. Offering a comprehensive feedback management system, UserVoice enables companies to collect, prioritize, and act upon user suggestions and insights. Through an intuitive interface, users can submit their thoughts, vote on existing ideas, and track the progress of suggestions, fostering transparency and trust between a brand and its clientele. Sophisticated analytics tools provide product teams with clear insights into what their customers truly desire, allowing them to make informed decisions and build products that resonate with their user base. UserVoice is not just about feedback; it's about building a better, more customer-centric product with the power of collective intelligence.

SMSEdge

smsedge.com

SMS Edge is the only AI driven SMS marketing solution. SMS campaigns are tested and optimized based on several variables without committing large spends and sending irrelevant texts. SMS marketers can now run more efficient campaigns translating to better ROI, less cost, fewer irritated recipients, and lower list churn.

Eventtia

eventtia.com

Eventtia is an all-in-one event management platform helping large corporations to create uniquely engaging in person, hybrid and virtual events. Eventtia's customizable features and API integrations enable world-leading companies to efficiently manage attendees, create engaging email and SMS campaigns, and generate valuable data. To this day, Eventtia has empowered more than 7,200 clients such as Pernod Ricard, Dior, Toyota, Richemont group, and Pierre Fabre group to create and organize more than 30,000 events around the world.

Magnews

magnews.it

Magnews is the one-stop-shop solution for managing Customer Journey and improving Customer Value, from overall Strategy definition to single activities and campaign Execution, passing from Journey Design, in a continuous cycle of measurement and improvment. Magnews empowers marketing and sales teams to work together to acquire, convert, grow, engage and reactivate Customers and incrementing their value for the Brand.

doopoll

doopoll.co

Make simple surveys. With real time results. Create beautiful surveys that get 3x more responses. Track responses in real-time. Get fast insights with autogenerated charts.

Bloomreach

bloomreach.com

Bloomreach is the world’s #1 Commerce Experience Cloud, empowering brands to deliver customer journeys so personalized, they feel like magic. It offers a suite of products that drive true personalization and digital commerce growth, including: Discovery, offering AI-driven search and merchandising; Content, offering a headless CMS; and Engagement, offering a leading CDP and marketing automation solutions. Together, these solutions combine the power of unified customer and product data with the speed and scale of AI-optimization, enabling revenue-driving digital commerce experiences that convert on any channel and every journey. Bloomreach serves over 850 global brands including Albertsons, Bosch, Puma, FC Bayern München, and Marks & Spencer. For more information, visit Bloomreach.com. (Exponea was acquired by Bloomreach in 2021.)

Listrak

listrak.com

Listrak is the retail industry’s leading customer engagement platform. Listrak delivers results for more than 1,000 retailers by providing best-in-class email, text message marketing, identity resolution marketing and push notifications through seamless cross-channel orchestration. Listrak’s data-first approach delivers 1:1 personalization at scale so you can send messages at precisely the right time across the right combination of channels and devices to maximize customer engagement, revenue, and lifetime value.

Airship

airship.com

In its mobile-first world, customers expect a unified, seamless experience wherever they interact with brands. But most often, those experiences are disconnected. Airship has everything it needs to get mobile-first customer experience right — on the web, in the app, and everywhere in between. Since the dawn of mobile apps, Airship innovations have become industry standards. It delivered the industry’s first push notification and first in-app message. Then it powered the first mobile wallet boarding pass, now the digital norm for travelers. It enabled the first commercial use of Live Activities on the day it was launched by Apple. Most recently, it launched the world’s first no-code native Experience Editor for app and web, enabling marketers and product managers to engage with customers wherever they are and get work done in minutes instead of months without ongoing developer support. Today, the Airship Experience Platform provides an end-to-end solution for unifying experiences across channels and capturing value across the entire customer lifecycle. It starts with Airship’s market-leading app store optimization (ASO) solutions that promote app discovery and downloads. Then its AI-powered journey orchestration, content creation, and experimentation solutions kick in — all no-code and highly flexible. Customer-facing teams can quickly design, deploy, and iterate cohesive in-session experiences on the web and in the app. The result? Deeper customer engagement, better conversion. When it comes to helping brands get customer experience right in a mobile-first world, no one knows more, does more, or cares more than Airship.

Huggy

huggy.io

Automate your services and centralize them on a single platform. Create chatbots to respond at any time, avoid accumulating tickets, organize your contacts, and track the results.

Alcodes

alcodes.com

Alcodes is an SMS marketing solution offers Mass SMS services, help businesses to send bulk SMS with instant delivery and analytics built in.

Datagame

datagame.io

Datagame enhances or replaces traditional online surveys with interactive, mobile-friendly gamified experiences. These gamified surveys significantly improve user engagement and response rates, yielding superior and more authentic insights. The growing Datagame catalog includes solutions for MaxDiff, image and logo testing, brand health research, customer feedback, and more.

Xeno

getxeno.com

Xeno is an AI-powered CRM that enables large retailers & D2C brands to increase repeat sales by 11% by building an understanding of each individual customer & creating more relevant marketing campaigns across SMS, email, Whatsapp, Facebook & Instagram. 100’s of retailers like Levi's, Tommy Hilfiger, Forever New, Jack & Jones, Vero Moda, Forest Essentials, Kama Ayurveda, Taco Bell & Nando's use Xeno to increase their eCommerce & store sales.

PowerTextor

powertextor.com

Text Messaging Service for Businesses. PowerTextor is an SMS Connector for Microsoft Dynamics 365 and Power Platform. We help businesses develop better relationships with their customers through the power of text message marketing and Microsoft Power Automate.

Customers.ai

customers.ai

Customers.ai is the world's leading AI sales outreach automation and B2C data prospecting platform. Key Features include: Identify your anonymous website visitors by email, templated sales outreach automation tools, integrations with thousands of business productivity tools, hundreds of million of consumer records to build email outreach campaigns for any audience. Customers.ai sales outreach automations are used by over a million businesses world wide, across every business vertical and country in the world.

Youengage

youengage.me

Create interactive experiences that convert. No-code. Build mobile-friendly quizzes, surveys, smart forms, calculators, live Q&A, interactive virtual events & many more. Combine synchronous and asynchronous methods of gathering feedback and user engagements.

Curious Thing

curiousthing.io

Curious Thing is a leading provider of voice AI assistants for business. Powered by our proprietary conversational AI technology and OpenAI's ChatGPT, our voice AI assistants are designed to automate inbound calls and outbound customer engagement across any stage of the customer journey. We help businesses grow revenue, boost operational efficiency and enrich their digital customer experience journey without requiring large investments or additional headcount. Our multilingual voice AI assistants have successfully automated millions of business-customer conversations for SMBs and enterprises across a range of industries, including financial services, healthcare, insurance, eCommerce and more. Curious Thing is the only Voice AI technology that supports rapid deployment across multiple use cases - payment support, enquiry handling, appointment booking, FAQ handling, lead qualification, and more.

1000minds

1000minds.com

1000minds Decision Making is an online suite of tools and processes to help individuals and groups with decision-making, prioritization, value-for-money analysis and understanding stakeholder preferences. Based on the PAPRIKA algorithm, 1000minds is for Multi-Criteria Decision-Making (MCDM) and Conjoint Analysis (or Choice Modeling). Our Conjoint Surveys enable you to run Conjoint Analysis (Choice Modelling or Discrete Choice Experiments) with as many participants as you like - potentially 1000s! Discover what matters to people when making choices involving trade-offs. * Which criteria do stakeholders e.g. citizens consider when making decisions? * Which attributes of a new product design are most important to consumers? * What are their weights (part-worth utilities), representing their relative importance? Internationally recognized for its scientific validity and user-friendliness, 1000minds has won awards for innovation.

Hatch

usehatchapp.com

Hatch is the only customer communication platform designed for bottom-line growth. With your outreach and follow-up on autopilot, plus custom AI agents that text with your leads and customers, you can turn more leads into appointments, sales, and repeat customers without the overhead costs. Satisfy customers, alleviate employee burdens, and scale your revenue with Hatch.

LivePerson

liveperson.com

LivePerson is the global leader in enterprise conversations. Hundreds of the world’s leading brands — including HSBC, Chipotle, and Virgin Media — use our Conversational Cloud platform to engage with millions of consumers safely and responsibly. We power a billion conversational interactions every month, providing a uniquely rich data set and safety tools to unlock the power of Generative AI and Large Language Models for better business outcomes. With LivePerson’s solutions, you can understand what customers want, connect to the right channels, assist your agents, and embrace AI-powered automation — all in service of your business and customers. We call this virtuous cycle the Conversational Flywheel, and it’s at the core of everything we do.

Cint

cint.com

Cint is a global software leader in digital insights gathering. The Cint platform automates the insights gathering process so that companies can gain access to insights faster with unparalleled scale. Cint has the world’s largest consumer network for digital survey-based research, made up of over 144 million engaged respondents across more than 130 countries. Over 2,500 insights-driven companies - including SurveyMonkey, Zappi, Kantar and GfK - use Cint to accelerate how they gather consumer insights and supercharge business growth. Cint Group AB (publ), listed on Nasdaq Stockholm, has a rapidly growing team across 14 global offices, including Stockholm, London, New York, Singapore, Tokyo and Sydney. (www.cint.com)

Iterate

iteratehq.com

Harness customer insights across your whole business with the world’s leading Customer Insights Manager (CIM). The future of your company is your customer. Through a new framework of Customer Insights Management, Iterate is putting customer insights at the center of your business, making them accessible and actionable across teams so that every decision can be customer-obsessed.

Mobiniti

mobiniti.com

Mobiniti is a high-quality, feature-rich, text message marketing service that helps businesses increase revenue through customer engagement. We provide a simple-to-use, scalable solution that assists businesses in harnessing the power of text message marketing to connect with their customers. Mobiniti offers a suite of features including coupons, contests, loyalty programs, list management tools, integrations, and more to support your customer engagement and drive growth. Reach your customers today – with Mobiniti. Highlight Features: coupons/wallets, opt-in pages, contests, rewards, automation, & 40+ other exclusive features! Integrations: Zapier (3,000+ popular apps), Shopify, Mailchimp, Constant Contact, Tracking Pixels, Facebook, Twitter, & more! Schedule a Demo today: calendly.com/mobinitidemo

Phonic

phonic.ai

Phonic takes surveys to the next level with beautiful, intelligent questionnaires answered with voice and video. Get better answers, faster. Respondents give 3x longer and 2x more descriptive feedback when answering with voice instead of text. Watch and listen to users as they interact with products. Save time and scale your research by taking the interviewer out of structured interviews. Supercharge your feedback. Start listening to tone and understand how users really feel. Voice makes it easy to distinguish between authentic and disingenuous responses. Unlock voice insights through: Transcription - Dozens of supported languages, transcribed in minutes. Sentiment Analysis - Sort by emotion to find positive and negative responses. Emotional Classification - Classification into distinct emotions. Cadence and Energy - Record speaking energy and word rates in every response.

InsertChat

insertchat.com

InsertChat is an advanced AI-powered chat widget designed to enhance user engagement and streamline customer support on your website. By integrating seamlessly with your existing site, InsertChat provides a dynamic and interactive way to connect with your visitors, offering real-time assistance and personalized interactions. * AI-Powered Responses: Utilizes advanced artificial intelligence to provide accurate and timely responses to user queries, ensuring a high level of engagement and satisfaction. * Seamless Integration: Easily integrates with various website platforms and technologies, making implementation straightforward and hassle-free. * Customizable Widget: Allows you to tailor the appearance and behavior of the chat widget to match your website’s branding and style. * 24/7 Availability: Provides round-the-clock support, ensuring your users can get help whenever they need it, without requiring human intervention. * Multilingual Support: Offers support in multiple languages, making it accessible to a global audience and enhancing the user experience for non-English speakers. * Analytics and Insights: Tracks user interactions and provides detailed analytics to help you understand user behavior and improve your support strategies.

GoReminders

goreminders.com

No-Show Clients are No-Pay Clients • Automated Appointment Reminders for Your Patients, Customers, or Clients Quickly schedule client appointments with a smartphone, tablet, or computer. Appointment reminders are automatically sent to clients via email or text message. Gone are the days of waiting and wondering. Your clients are on time, thanks to GoReminders! GoReminders is simple and extremely useful. A business often loses money when a client doesn’t show up for an appointment, and even more time and money is wasted calling the client to remind them of an upcoming appointment. With GoReminders, the business schedules the appointment into the system, and the client automatically receives a reminder via text message or email in advance of the appointment. Extremely useful to a doctor's office, hair salon, tax preparer, auto shop, and even social services agencies. It is even confident that users will be able to find ways to use GoReminders that it didn’t even think of itself!

Textedly

textedly.com

Textedly was created with customers in mind. It wanted to bring a bit of clarity to the chaotic world of Mass SMS mobile text messaging. And it wanted to do it with a cloud platform that was nice to look at, easy to use, and would not break your bank account. Its platform now supports SMS text messaging all over the world, thanks to a group of talented and charming people. It remains dedicated to the spirit with which it began: be genuine, listen to its customers, keep pricing as low as possible, and keep the platform beautifully simple! Textedly: POWERFUL, BEAUTIFUL, FLEXIBLE.

Kore.AI

kore.ai

Kore.ai is a leading provider of advanced AI with a decade of experience in helping enterprises realize business value through the safe and responsible use of AI. The company’s innovative platform, no-code tools and solutions are used to deliver end-to-end customer and employee experiences from automated to human assisted and to build generative AI enabled applications. Kore.ai takes an open approach allowing companies to choose the LLMs and infrastructure that best meet their business needs. Trusted by over 200 partners and 400 Fortune 2000 companies, Kore.ai helps them navigate their AI strategy. The company has a strong patent portfolio in the AI space and has been recognized as a leader and an innovator by top analysts. Headquartered in Orlando Kore.ai has a network of offices to support customers including in India, the UK, Middle East, Japan, South Korea, and Europe.

Texting Base

textingbase.com

Texting Base create groups and schedule birthday, holiday and any other text communication on the fly or years in advance.