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Top Other Customer Service Software - United States
"Other Customer Service Software" typically refers to a category of tools and platforms that assist businesses in managing customer interactions and support outside of the more widely recognized options like traditional help desk systems.
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Verizon
verizon.com
Verizon is an American wireless network operator that previously operated as a separate division of Verizon Communications under the name of Verizon Wireless.
Headway
apps.get-headway.com
Headway for Business is the #1 downloaded corporate program that provides corporate bite-sized learning. Much research has shown that a person's focus span is getting shorter. So new challenges in corporate learning are: employees are developing slowly; they have gaps in soft skills. One of the best...
YouMail
youmail.com
YouMail, Inc. protects consumers, enterprises, and carriers from harmful phone calls. It protects consumers with app-based call protection services. It protects consumer-facing enterprises by detecting and helping to shut down imposter traffic that can lead to financial or brand damage. It protects ...
MightyCall
mightycall.com
Created by a team with over 20 years of expertise in virtual telephony, MightyCall’s Call Center easily adapts to your business workflow. Our customizable settings ensure the solution fits your unique needs, leading to simplified communication and improved revenue. Standout Attributes: Real-time fee...
OpenText
opentext.com
OpenText Corporation (also written opentext) is a Canadian company that develops and sells enterprise information management (EIM) software.OpenText, headquartered in Waterloo, Ontario, Canada, is Canada's largest software company as of 2014 and recognized as one of Canada's top 100 employers 2016 b...
Kommunicate
kommunicate.io
Kommunicate is an AI-Powered Customer Service Automation Platform designed to deliver a superior customer experience. Its main feature includes the ability to use generative AI-powered chatbots and live chat for automating customer service. The platform assists in efficiently scaling and automating...
500apps
500apps.com
CRM.io by 500apps is an advanced CRM Software to Drive more sales and grow your business faster with the best cloud-based Customer Relationship Management software. Get access to 50 apps for $14.99 per user. Features: 1. Lead Management: Lead Management Software could add and manage all your leads ...
LumenVox
lumenvox.com
LumenVox is a leading provider of carrier-grade speech technology for organizations around the world. As part of Capacity, LumenVox transforms customer experiences with AI-driven speech recognition and voice authentication technology. LumenVox’s DNA is grounded in 20 years of voice technology and d...
ChatrHub
chatrhub.com
There’s a better way to service your customers. Simple yet powerful omnichannel solutions to engage customers quickly and cost-effectively. ChatrHub is an omnichannel A.I. chatbot and live-agent solution. Integrate your phones, text messages, website widget, social media, email, and team chat into ...
Exly
exlyapp.com
Exly is a codeless all-in-one SaaS platform to build and grow your business from scratch. Not only can you organize recorded courses but also live classes, and webinars and send the links via WhatsApp. You can record & manage your courses and list them on your selling page of the website created wit...
HelpDocs
helpdocs.io
HelpDocs makes beautiful, easy to use support pages for product-focused teams. Knowledge bases that're easy to maintain, always relevant, and look great. It is solving customer support at scale with self-serve options that customers actually want to use. Better for your customers, and with a reduct...
Bland AI
bland.ai
Transform your enterprise communication with Bland AI. Automate inbound and outbound phone calls using AI that sounds human. Perfect for sales, customer support, and operations with customizable voices and seamless integrations. Bland is a platform for AI phone calling. Using our API, you can easil...
Knowlarity
knowlarity.com
Knowlarity is the largest provider of cloud based communications solutions to businesses in Southeast Asia and Middle Eastern markets. Knowlarity is headquartered in Singapore and was founded in 2009. Knowlarity pioneered a unique cloud communication technology for Asian and Middle eastern markets i...
VideoPeel
videopeel.com
Video Survey Solution for Employee Engagement, Customer Feedback, and Customer Support. Start collecting videos from employees, customers, & candidates in less than 5 minutes. VideoPeel is the premier remote video capturing platform for businesses to capture, respond to, analyze, and share videos f...
Rapid7
rapid7.com
Accelerate cloud transformation with practitioner-first cybersecurity solutions. Level up SecOps capabilities with MDR, XDR, SIEM, threat intel, and VM. Confidently act to prevent breaches with a leading MDR partner. Organizations around the globe rely on Rapid7 technology, services, and research t...
AppEQ
appeq.ai
AppEQ.ai empowers Customer Success, Sales and Business Development teams in B2B organizations with a composable digital workspace. Seamlessly integrating real-time, contextual insights from multiple enterprise applications as an in-app widget, it eliminates app-switching, enabling faster, data-drive...
Voximplant
voximplant.com
Voximplant is a communications platform as a service, it allows developers to add real-time communications features (voice, video and messaging) in their applications without a need to build any backend infrastructure. Voximplant architecture is designed for serverless: developers upload their JavaS...
Churnfree
churnfree.com
Stop Losing Customers. Keep Your Revenue Through Increasing User Retention. Churnfree allows you to create customizable cancellation flows to win back customers and increase their lifetime value for your business, and help in reducing churn by 46% Churn is the number one enemy of any business. It'...
TimeShark.ai
timeshark.ai
Calling a restaurant should be a seamless experience, not a hassle. That’s why it created TimeShark.ai — to make every call feel personal, efficient, and enjoyable. It is transforming how restaurants connect with their customers, using AI to create a streamlined and satisfying interaction. With eas...
tele-LOOK
tele-look.com
tele-LOOK is the internet-based platform for live video support from Freiburger Solutiness GmbH. Founded in 2016 by managing director Klaus Plüher as part of a creative founding team, Solutiness was one of the pioneers of audiovisual remote technology with tele-LOOK. As a low-threshold offer, tele-...
SwiftSupport
swiftsupport.ai
SwiftSupport is your go-to solution for enhancing customer interactions with the best live chat software and AI chatbots. Designed for both websites and apps, SwiftSupport boosts engagement by providing real-time assistance, enabling businesses to address customer queries promptly. Experience seamle...
SwiftCloud
swiftcloud.ai
SwiftCloud makes service-driven entrepreneurship easy - with a complete suite to run your service-driven business including e-Docs with eSign, advanced forms, CRM, Marketing, Tasks management & more. If you sell services, SwiftCloud can help you grow.
SERV
goserv.com
SERV: The Ultimate Digital Assistant for Home Service Professionals SERV, your digital hub for home service excellence - a platform tailored to the unique rhythms of home service businesses, from solo practitioners to expanding teams. SERV combines the simplicity of a user-friendly mobile app, ope...
ScalePX
scalepx.com
ScalePX is an AI-powered platform redefining customer support for e-commerce and retail, enhancing every interaction across the product journey. Built to scale effortlessly, our AI-driven tools help you engage, support, and optimize customer experiences like never before. * Clue AI: Provide instant...
Pindrop
pindrop.com
Pindrop solutions are leading the way to the future of voice by establishing the standard for security, identity, and trust for every voice interaction. Pindrop solutions protect some of the biggest banks, insurers, and retailers in the world using patented technology that extracts an unrivaled amou...
Nordis Expresso
nordistechnologies.com
Nordis Technologies is a leader and innovator in providing technology solutions to solve customer communications management and payment challenges. With Nordis’ patented, cloud-based Expresso application and product suite, businesses can quickly and efficiently create and manage critical print and d...
Kimiya AI
kimiya.ai
AI Kimiya is an advanced AI digital human that revolutionizes customer interactions with lifelike avatars and human-like responses. Kimiya's AI-powered Digital Human assistant revolutionizes customer service by providing a consistent, scalable, and cost-effective 24/7 solution that addresses the ke...
Intelly
intelly.solutions
Intelly redefines the landscape of dashboard applications by focusing on those who truly drive business success—your sales and customer service teams. Its platform integrates gamification to create an environment where healthy competition thrives, fueling motivation and enhancing team dynamics. This...
Grypp
grypp.io
Grypp helps contact centers get closer to customers by providing a shared, engaging experience through immersive technology. Grypp's Digital Experience Platform (DXP) adds live synchronous interactions to existing voice, chat and messaging channels to elevate the contact center experience from trans...
Fiidbakk
fiidbakk.com
Website visitors can leave comments and feedback through Fiidbakk widget. Open canvas commenting allows users to leave feedback where it matters the most. This gives website or web app owners clear insights for real improvement Fiidbakk is a tool that lets your users leave comments directly on yo...
Feedbucket
feedbucket.app
Feedbucket website feedback tool, is a script you install on your website. This enables users to submit website feedback through screenshots and recordings directly into your project management tool or ticketing system. Visual feedback and annotation tool for bug reporting, website development and ...
FeatureFind
featurefind.io
FeatureFind empowers businesses of all sizes to harness user feedback for smarter product development. Engage your community by providing a platform for customers and teammates to share insights, vote on desired features, and participate in meaningful discussions. FeatureFind is a user feedback and...
IdeaApe
ideaape.com
The only AI Market Research Tool that works. Identify real problems that your target market faces. Tailor your content strategy to address your clients' unmet pain points. Understand your target market's willingness to pay. Develop a proven go-to-market strategy, backed by real pain points. Understa...
Cyft
cyft.ai
Skip the hassle of logging in and navigating screens in your PSA. Use Cyft to seamlessly update tickets and log billable hours hands-free. Revolutionize your MSP with Cyft, the first AI agent for managed service providers. Streamline operations, automate complex tasks, and transform ticket overload...
Cube
cubehq.ai
Generate hyper-personal, brand-relevant replies for customer reviews and queries using ChatGPT. Founded by an alumnus of Stanford, Wharton, and IITs, Cube is a generative AI startup helping multi-location businesses streamline online reputation management and customer care. It is leveraging ChatGPT...
Clickiny
clickiny.com
Enhance your business with Clickiny! Increase customer engagement effortlessly with its all-in-one solution for WhatsApp chat buttons, forms, bookings, and more. Clickiny is perfect for businesses and individuals who want to streamline communication through WhatsApp. Whether you're looking to captu...
AdsEra
adsera.in
Adsera is an innovative and rapidly growing SaaS platform that is transforming the way businesses engage with their customers. It firmly believes that meaningful customer relationships are built through conversations, and its cutting-edge customer engagement software, built on WhatsApp's Business AP...
Addy AI
addy.so
Addy AI is an innovative platform designed specifically for mortgage lenders, aimed at streamlining the loan origination process. By leveraging advanced AI technology, Addy AI helps reduce manual work for loan officers, enhancing efficiency and enabling faster loan closures—often in just days instea...
Teleportivity
teleportivity.com
Teleportivity allows specialists to look their customers in the eye from anywhere in the world; to assist, face-to-face and on-demand, at your physical location using the latest in digital technology. Teleportivity creates connection solutions for the modern age of communication, blending the effic...
PhingooCRM
phingoocrm.com
PhingooCRM is a cloud-based CRM solution tailored for modern call centers, equipped with advanced tools for effective resource management. All CRM systems are highly adaptable, designed to meet the unique needs and processes of your organization. If you're looking to implement PhingooCRM or already...
Nametag
getnametag.com
Nametag stops AI-powered attackers while saving 30% of your helpdesk costs. Nametag is the first identity verification platform for secure account recovery. Complete your IAM and MFA configuration with plug-and-play solutions that protect critical moments like MFA resets, password changes, and em...
Manyface
manyface.io
Manyface is revolutionizing enterprise productivity with advanced AI technology. By automating routine tasks, its AI-powered agents, or Manyface Agents, free up employees to focus on creative and strategic work. Its platform is the foundation for enterprise-wide generative AI, delivering seamless, ...
FeedbackNow
feedbacknow.com
Real-Time Signals for Your Real-Time Operations FeedbackNow gives businesses in healthcare, travel, multi-location retail, and major venues the ability to monitor, analyze and act on a continuous stream of customer feedback and other signals to optimize their operations using a simple and powerful ...
Effebot
effebot.com
Effebot is a service that helps to send pre-recorded or generated voice messages to thousands of call recipients at once. Conduct any scripts and call scenarios with speech recognition and IVR functions. Integrate Effebot to your system with API. Enjoy a variety of features to enhance the customer e...
boxx.ai
boxx.ai
Boxx.ai: AI for e-commerce. boxx.ai is an Artificial Intelligence tool that personalizes customer touch. AIDA maps users and actions/products to better engage customers. It makes your e-commerce business personalised for each customer in a matter of a few clicks with the world's most sophisticated...
OlaSales
olasales.com
OlaSales uses AI to streamline your business operations in one powerful platform. Boost your productivity and dominate your goals. Tired of juggling multiple tools and platforms to manage your business? OlaSales offers a revolutionary solution: an all-in-one software powered by AI that streamlines ...
Yonyx
corp.yonyx.com
Yonyx is the leading cloud based platform for creating decision tree driven interactive guides. These guides are used for interactive troubleshooting, business process compliance, telemarketing, Human Resource processes, IT Helpdesk etc. Internal users access these guides from within CRM systems lik...
Voiclet
voiclet.com
The key to a successful business is the ability to offer customer support anytime, anywhere. With Voiclet, you can receive customer calls directly on your phone, no matter where you are or what time it is. Voiclet also enables you to add various support agents to address customer inquiries at any t...
SpeakPipe
speakpipe.com
SpeakPipe is an easy way to receive voice feedback from your podcast listeners or blog readers. No phone calls are required. SpeakPipe enables you to receive voice messages from your audience directly on your website, and allows you to make it super easy for your website visitors to contact you, le...
eVoice
evoice.com
eVoice® is a simple and reliable communications solution that helps you connect with customers, clients, and colleagues with access anytime, anywhere. It provides a second line and allows you to use the eVoice app, so you don’t need a second phone! Discover the freedom of having your business line ...
Butterflye
butterflye.io
Super charge your product usage, speed to adoption, and product engagement and let Butterflye generate all your end of release cycle documentation and GTM enablement comms with one click of a button. Butterflye is a product engagement platform that takes technical jargon and automatically generates...
Uplight
uplight.com
Uplight is the technology partner for energy providers and the clean energy ecosystem. Uplight’s software solutions connect energy customers to the decarbonization goals of power providers while helping customers save energy and lower costs, creating a more sustainable future for all. Using the indu...
Dialer360
dialer360.com
Dialer360 offers a comprehensive telecom solution featuring Ringless Voicemail, Predictive Dialer, Hosted PBX, AI Voicebot, VoIP Termination, and Click-to-Call Dialer. Key Features: * Multiple Dialing Options: Choose from various dialing methods, including predictive, power, and progressive dialing...
Calix
calix.com
Calix is a platform, cloud, and managed services company. Broadband service providers leverage Calix’s broadband platform, cloud, and managed services to simplify their operations, subscriber engagement, and services; innovate for their consumer, business, and municipal subscribers; and grow their v...
eGain
egain.com
eGain is a leading AI-powered knowledge platform designed to enhance customer engagement and improve operational efficiency across various industries. With a focus on providing trusted knowledge and process know-how, eGain offers a range of solutions that help organizations manage customer interacti...
ZenCall
zencall.ai
In today's fast-paced world, ensuring seamless communication with customers is crucial for businesses. ZenCall is an innovative solution that promises to revolutionize the way companies handle their incoming calls. With ZenCall's AI secretary, missed calls become a thing of the past. This service op...
Hypertype
hypertype.ai
Hypertype automatically write emails for you. Easily upload your company data, such as PDF and CSV files, and knowledge base, to tailor responses. +1,000 teams. Hypertype is an innovative AI-powered tool designed to enhance customer support and communication for businesses. It acts as a superhuman ...
HelpLook
helplook.net
HelpLook is a knowledge management platform that offers custom GPT chatbot solutions. It enables businesses to create self-service knowledge base, blogs, help centers, and supports document-based AI search and answers. With features like data encryption, customization options, and multilingual suppo...