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Business instant messaging software functions as an internal communication tool for companies through a text-based messaging application. This software supports one-on-one direct messaging as well as group and team messaging. The swift nature of instant messaging eliminates the need for back-and-forth emails for simple questions or concerns, offering a dedicated space for quickly addressing coworkers without resorting to informal methods like personal phone texting. Companies of all sizes and types utilize business instant messaging solutions, either alongside other products or through integrations. These tools are often embedded in other software, such as employee intranet or engagement platforms. Nonetheless, numerous standalone business instant messaging solutions are available, offering extensive integration capabilities with various other categories.
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Zoom
zoom.us
Zoom is a video conferencing app that allows users to hold virtual meetings, enabling video chats, screen sharing, and integration with various tools.
Microsoft Teams
microsoft.com
Microsoft Teams is a platform for workplace chat, video meetings, file storage, and app integration, enhancing collaboration and communication.
Slack
slack.com
Slack is a business communication platform that offers messaging, voice/video calls, file sharing, and integration with third-party apps for team collaboration.
Otter
otter.ai
Otter is a note-taking app that transcribes voice conversations, identifies speakers, and allows sharing and collaboration on notes in real-time.
monday.com
monday.com
monday.com is a project management tool that helps teams manage tasks, projects, and workflows, enhancing collaboration and efficiency.
Intercom
intercom.com
Intercom is a customer messaging platform that enhances communication through automation and support tools for improved customer engagement and service.
RingCentral
ringcentral.com
RingCentral Contact Center is an omnichannel customer engagement solution with voice and 30+ digital channels, advanced AI options for self-service such as bots, proactive outreach tools, and Intelligent Virtual Agents that understand customer intent. It offers over 300 prebuilt integrations (including leading CRMs) and a fully integrated, AI-powered workforce engagement management and analytics solution. RingCentral Contact Center is tightly integrated with the RingCentral MVP solution, offering customers the benefits of enterprise-grade voice infrastructure and integrated unified communications that enable seamless cross-functional collaboration.
ClickUp
clickup.com
ClickUp is a cloud-based productivity platform for managing projects, tasks, and team collaboration with tools like chat, Docs, and Gantt charts.
Workplace
workplace.com
Workplace is a communication tool that connects employees through groups, chat, and video, enhancing collaboration and productivity, especially for remote teams.
Lark
larksuite.com
Lark is a collaboration platform that integrates messaging, document sharing, video calls, and project management for efficient team workflows.
Twist
twist.com
Teamwork tools like email and group-chat are disorganized, dysfunctional and distracting. Twist is a team communication app that fosters mindful communication and gives modern teams a central place to grow their knowledge base and have organized, on-topic conversations that are accessible to everyone. Twist gives teams the space to fully discuss complex ideas and projects from start to finish without making people feel like they're missing out if they don't respond immediately.
Zoho Cliq
zoho.com
Zoho Cliq is a business communication app that enables organized conversations, messaging, calls, and file sharing for teams in hybrid work settings.
Workplace Chat
workplace.com
Workplace Chat is a communication app for teams that enables group and private messaging, file sharing, and integration with productivity tools for collaboration.
Basecamp
basecamp.com
Basecamp is a project management platform that centralizes tasks, communication, and file sharing for teams, facilitating collaboration and organization.
ProofHub
proofhub.com
ProofHub is a cloud-based project management and collaboration tool that helps teams plan, track, and manage projects efficiently.
FuseBase
nimbusweb.me
FuseBase is a client collaboration tool that enhances workflow and communication through features like project management, client portals, and AI-assisted content creation.
Webex
webex.com
Webex Webinars (formerly Webex Events) is a scalable webinar platform that can create engaging and impactful experiences for everyone, from small sessions to massive global audiences. Make webinars inclusive, engaging, and interactive: • Encourage active participation with moderated Q&A, live polling, chat, emoji reactions, and gesture recognition • Let attendees listen in their preferred language with live interpreters included in session • Dive deeper into topics or encourage connections with breakout sessions Deliver professional and custom webinars at scale • Manage the stage and content that your audience sees before, during, and after the event • Curate the attendee registration experience with custom branding options and themes • Rehearse the entire presentation with co-panelists before going live • Accommodate up to 100,000 attendees • Reach global audiences with real-time translations in 100+ languages
Front
front.com
Front is a customer service platform that centralizes communication, facilitates team collaboration, and uses AI for automation and analytics.
Chatwork
chatwork.com
Chatwork is a group chat app for businesses, offering secure messaging, video chat, task management, and file sharing to enhance team communication and productivity.
Nifty
nifty.pm
Nifty is a project management tool that consolidates tasks, chat, goals, and documents, facilitating workflow, team collaboration, and task automation.
IRCCloud
irccloud.com
IRCCloud is a modern IRC client that connects users to IRC servers, supports Slack integration, and facilitates content sharing with features like message redaction and theme customization.
Pumble
pumble.com
Pumble is a free team chat app that allows teams of all sizes to collaborate. Unlike other team chat apps, Pumble is available for an unlimited number of users for free. Pumble is an online web app that works in a browser, but you can all install it on your computer or mobile phone for convenience.
Teamwork
teamwork.com
Teamwork is a project management app that helps organizations plan, track, and manage projects, offering tools for collaboration, task management, and workflow optimization.
Chatway
chatway.app
Chatway is a live chat app for websites that enables real-time customer support and engagement through customizable widgets and integration with popular messaging platforms.
Trengo
trengo.com
Trengo is a comprehensive customer engagement platform designed to streamline communication across multiple channels, enhancing the customer experience and team collaboration. With a focus on efficiency and automation, Trengo enables businesses to manage customer interactions seamlessly from a single interface.
Odoo
odoo.com
Odoo is business management software that integrates various functions such as CRM, accounting, project management, and inventory into a unified ERP system.
Element
element.io
Element is a secure platform for encrypted communication and collaboration, offering chat and video calls while allowing users control over their data.
Vowel
vowel.com
Vowel is an AI-powered video-conferencing and meeting tool. With ai-powered meeting summaries, Vowel makes every meeting more inclusive and worthwhile, with a simple, secure, and reliable experience. Host, record, transcribe, clip, search, and share meetings — no add-ons required! Key features: - AI-powered meeting summaries, available instantly when you hang up - AI-powered action items (suggested in real-time) - MeetingGPT, AI-powered Q&A for meetings - Catch Me Up meeting recaps - Host delightful video meetings in your browser - Record and transcribe in one click, even on a free plan - Collaborate on agendas and meeting notes in real-time (including action items) - Search through every word ever said, across all your meeting content - Zapier integration - Clip meeting moments and share for instant context - Make meetings more inclusive with talk-time tracking, emojis, hand-raises and more Try Vowel for free today!
Microsoft Kaizala
microsoft.com
Microsoft Kaizala is a mobile app for group communication and work management, allowing users to coordinate tasks, share files, and gather feedback.
Copilot
copilot.com
Copilot’s product suite gives business an all-in-one solution for client communication, payments, file-sharing, contracts, forms, help desks, and more. Additionally, Copilot enables businesses to offer their clients a unified experience with a branded client portal. Today, hundreds of tech-enabled service businesses operating across technology, marketing, financial services, and other industries run on Copilot. Copilot was founded in 2020, raised a $10M Series A in 2022, and is headquartered in New York City.
Beekeeper
beekeeper.io
Beekeeper is a mobile-first app that enhances communication and workflow for deskless workers, enabling real-time updates and file sharing.
Chanty
chanty.com
Chanty is a cloud-based collaboration platform that combines communication, project management, and automation to help teams work together more effectively. This tool allows you to: * Chat with your team members; * Communicate using group & 1 on 1 audio/video calls and share your screen; * Share instant messages, files or any other content you like; * Create, assign, set deadlines and discuss tasks directly in Chanty; * Integrate messaging with a variety of apps such as Google Drive, Dropbox, Trello, GitHub, Zapier, Jira, Asana and many others; * Track team workflow by using Kanban Board; * Watch YouTube videos, GIFs and social media content; * Have quick access to all your chats, tasks and files through Teambook. Chanty helps teams improve productivity and business communication. Unlimited message history, task management, file sharing and powerful notifications organize and save your day. Collaborate and communicate effectively in one place.
Nucleus
nucleusapp.io
Unite your workplace communication. A single platform for meetings, messaging, tasks, notes, and documents. Designed to improve focus and productivity.
Slenke
slenke.com
We created Slenke to eliminate barriers between teams, so your teams can focus on getting work done. What can you do with Slenke? Organize and Manage Projects Communicate with your team Manage and Assign Tasks Track your time Run your entire business with Slenke
Stackfield
stackfield.com
Stackfield is an All-in-One Collaboration Tool from Germany with all the features teams need to work together: Task and project management, video conferencing, team chat, collaborative work on documents and more. Stackfield is not only DSGVO compliant, but meets the highest privacy and data security standards. All data is stored in Germany, access outside the EU is not possible. In addition, Stackfield is the only provider that protects all project management and entire workflows with end-to-end encryption. Thus, no one can see the contents of chat messages, tasks or files - not even the employees of Stackfield. Over 10,000 companies use the All-in-One Collaboration Tool to manage their projects, communicate better as a team, and achieve their goals.
Swit
swit.io
Swit is every team's work hub that consolidates collaboration essentials in one place - task, chat, goals, approvals, and integrations with Google Workspace and Microsoft 365. It's purpose-built to drive Employee Connection Where It Counts. Bring your entire company together on a unified platform that supports communication, work management, task tracking, goal setting, and so much more! Swit is flexible and scalable to meet the needs of any organization of any size. Drag and drop emails into Channels or convert them into task cards. Drag and drop task cards into Channels or DMs. Attach Approvals or OKRs directly to task cards. See why Swit is loved by organizations of all sizes from Small Businesses to Enterprise customers.
Trillian
trillian.im
Trillian is modern and secure instant messaging for people, business and healthcare For over 20 years, Trillian has been helping people stay connected. Today's Trillian brings secure (and HIPAA-compliant) messaging to healthcare professionals and businesses of all sizes. And true to our roots, if you're just looking for free instant messaging, we can help with that too!
WorkJam
workjam.com
WorkJam is a digital platform that connects deskless employees, enhancing communication, task management, and training across various industries.
Moxo
moxo.com
Streamline external projects with customers, vendors, and partners. With Moxo, accelerate workflows from account acquisition, to onboarding, and servicing. Coordinate with customers, vendors, and partners to achieve joint deliverables, track milestones, exchange documents, gather approvals and more. Moxo powers project workspaces across a diverse set of industries including financial services, consulting, legal, accounting, healthcare, and more. Our customers include companies like Citibank, FIS, Balfour Homes, AMCK Models, Hibernia College, BNP Paribas, and more. Our team has a rich history of pioneering in the engagement space: Moxo's co-founder and CEO, Subrah Iyar, was the co-founder and CEO of Webex, and Moxo's co-founder and CTO, Stanley Huang, held senior engineering management positions at Cisco Systems and WebEx.
TextMarks
textmarks.com
TextMarks is an SMS service that gives businesses the power to instantly reach their audience directly on their mobile phones. TextMarks’s text messaging platform makes it easy to send and schedule mass texts, distribute information and capture leads via SMS. Since 2006, TextMarks reliable and trusted SMS platform has enabled thousands of customers to grow their business, increase customer and employee engagement and deliver timely information to more than 10 million users in the U.S. SMS Products include: -SMS Marketing -Mass Text Messaging -Text-for-Info -SMS Lead Generation -SMS for Internal Communications
Textellent
textellent.com
Textellents robust business texting services provide SMS, MMS capability for customer service, sales and marketing texting programs. Textellent's business texting solution and text message marketing provide make it easy to design, manage, measure and integrate SMS and MMS campaigns. Whether used for customer service, sales or marketing, Textellent supports your customer journey with an easy-to-use service that text-enables local business lines and serves businesses of any size. Robust scheduling and appointment reminders are also available, as are keywords and short-codes for easy opt-in programs with TCPA compliance by AI. In addition, Business Texting directly from any web application or web page is also supported via Textellent Messenger (a free Google Chrome extension).
Missive
missiveapp.com
Missive is a collaborative email management app that centralizes team communication through shared inboxes, internal chat, and automated workflows.
Keeper
keepersecurity.com
Keeper is a password management app that securely stores passwords and sensitive information, supports multi-factor authentication, and integrates with various platforms.
Threema Work
threema.ch
Threema Work is a secure, GDPR-compliant messaging app for businesses, enabling text, voice, and video communication without needing a phone number.
Assembly
joinassembly.com
Assembly is a modern AI-driven engagement platform that streamlines recognition, rewards, internal communication, and collaboration across the organization. This single, convenient hub offers comprehensive and versatile engagement solutions, including announcements, AI workplace assistants, contests, surveys, and more. Assembly provides an extensive catalog of rewards, such as gift cards, custom swag, culture rewards, and charity donations, fostering a workplace culture where employees feel valued, appreciated, and connected. Powerful analytics enable managers to gain insights into company sentiment, ensuring an environment where employees feel heard and understood. Recognize Your Team in a Meaningful Way Align core values with recognition to encourage daily embrace by the team. Enhance recognition with a vast catalog of rewards including gift cards, custom swag, culture rewards, and charity donations. Automate Milestones and Anniversary Recognition Celebrate every teammate's birthday or anniversary with automated custom shoutouts. Seamless Integration with Microsoft Teams and Slack Engage seamlessly where you already work, with secure integration and real-time data updates. Input data once for immediate synchronization across platforms. Enhance Employee Engagement Utilize CEO and executive updates, various employee surveys, weekly check-ins, and satisfaction surveys to improve engagement. Streamline Internal Communications Leverage tools like AMA templates, news feeds, help templates, group feeds, icebreakers, idea management, internal wikis, and meeting tools to enhance communication workflows. Boost Team Productivity Use daily recaps, agendas, meeting notes, product feedback, wins lists, and a lightweight sales CRM to increase productivity. Simplify HR & Recruiting Implement surveys for employee benefits, exit interviews, eNPS scores, internal referrals, interview questions, and new hire feedback, alongside contractor time tracking and other HR templates.
Bitrix24
bitrix24.com
Bitrix24 is a cloud-based platform that offers CRM, project management, team collaboration, and website building tools for businesses to enhance efficiency.
Blink
joinblink.com
Blink is a mobile app that connects deskless and desk-based workers, enhancing communication, engagement, and resource management for organizations.
Happeo
happeo.com
Happeo is a next-gen intranet that helps teams manage knowledge and internal communications in one unified place. Offering a template-based page builder, as well as integrations and universal search across all company tools, Happeo is easy to use and scale for companies of any size. That's why market leaders like Doctolib, GANT, and Marqeta rely on Happeo to keep their teams informed, aligned, and productive. With adoption rates 3x industry average, Happsters are on a mission to help organizations grow in extraordinary ways.
Rocket.Chat
rocket.chat
Rocket.Chat is a secure team communication platform that offers messaging, voice, and video calls, with strong encryption and customization for regulated organizations.
Troop Messenger
troopmessenger.com
Troop Messenger is perfect and easy to use office messaging tool with seamless UI and UX. The features and their functionalities are well crafted across the application making the learning curve simple even for a novice user. It offers a wide range of features such as one-on-one messaging, group conversations, file previews, voice-video calls, screen share, Burnout, Forkout,etc., to deliver uninterrupted work-flows. It has been designed as a freemium pricing business model to suit the business enterprises of all forms and sizes ranging from small, medium, large and Government. The business users who register for free trial can experience the features of Enterprise edition for the first 30 days. Each corporate workplace needs excellent communication and collaboration tool to always stay connected with each other. Troop Messenger is one such business communication software which makes teams work better with its powerful feature-stack. It makes teams stay connected round the clock across the platforms of Windows, Linux, Mac OS, Android, and iOS. One of the best SaaS-based freemium business model application available in any of your web browsers. It provides the delivery options of Self-Hosting, Custom App and APIs to serve diverse industry needs. Where ever you are across the globe, just simply login to your web app, desktop app or mobile app with your credentials to collaborate with your co-workers and access work.
Rainbow
openrainbow.com
Rainbow business communication solutions are user-friendly online tools designed to support collaboration, time management, security, and privacy needs.
Atolia
atolia.com
Kickstart successful teamwork quickly and easily from a single digital workplace. Communicate easily through video calls & instant messaging. Manage your projects and complete them faster. Share and sync your calendars with your colleagues. Share and co-edit your documents in real time. All of these in one single platform. Even if it’s super easy to use & implement (no download, no complicated setup), we have a lovely support team ready to help you. Cherry on top, Atolia is 10X cheaper than subscribing to Slack + Asana + Dropbox + Zoom (still great tools ;))
Clinked
clinked.com
Clinked is a cloud-based client portal and collaboration tool. It enables teams, project groups and business clients to all collaborate efficiently on documents and files from within a secure cloud environment. We offer 3 main portal options: 1. Easy (off the shelf easily customizable portal). 2. Bespoke (custom portal built on the Clinked infrastructure to your specific requirements). 3. Virtual Data Room. All portals offer a wide array of features, some of which are listed below. Enhance Your Business Image * Clinked client portal can be customized and white-labelled. * Use your own URL, e.g. https://clients.yourcompany.com. * Branded native mobile apps are available for Android and iOS. Collaborate and Communicate * Update clients with real-time activity streams and project progress management. * Assign tasks to individual team members or share the workload with more than one user. * Have efficient discussions, communicate using @mentions, instant 1-2-1 and group chat, and microblogging. * Full-text search. A Secure Client Portal * 256 bit SSL in transit and AES encryption at rest. * Two-factor authentication for secure access to your solution. * Account administrators can view all user activity in the audit trail. No.1 FTP Alternative * Drag and drop files and folders to share large files. * Locate and bring up files and folders with the universal search bar. * View live previews of your documents without having to download them. Integrations * Native integration with Google Workspace. * Native integration with AdobeSign, DocuSign and JotForm. * Automate tasks & actions with over 3,000 apps via Zapier. * Public API. Completely custom portal built to your specifications * Built on robust Clinked ISO certified infrastructure. * Select from a vast array of existing features. * Add new unique features that your business needs. * Custom UI to fit your use case and workflow. * Straightforward design process. * Quick delivery.
Crugo
crugo.com
Crugo is a platform that communicate, share and organize anything securely through the use of groups, chat in real time, share files, monitor RSS feeds, create to-do lists and even organize calendars.
Diligent Administrator
diligent.com
Diligent, the leading governance, risk and compliance (GRC) SaaS provider, accelerates success for organizations and leaders.
Diligent Director
diligent.com
Diligent, the leading governance, risk and compliance (GRC) SaaS provider, accelerates success for organizations and leaders.
Fleep
fleep.io
Fleep messenger enables communication within and across organizations - be it your team chats, project communication or 1:1 conversations.
Flock
flock.com
Flock is a communication and collaboration app for modern teams and businesses. Flock empowers teams by providing them with a slew of in-built productivity tools such as shared notes, reminders, to-dos, polls. Users can talk to remote teams over audio and video calls. Screen sharing allows teams to collaborate and share information better. Flock also comes deeply integrated with Google Drive. Other popular third-party integrations include- Google Calendar, Analytics, JIRA, Asana, Github, Twitter, Facebook and lots more. Flock’s App Store allows teams to plug apps into Flock and eliminate the need to switch between multiple tools to get work done. Flock’s features like bubbling up of recent conversations, easy keyboard shortcuts, and last message preview let teams easily use chats, rather than individually clicking on chat tabs. Flock’s magic search automatically displays important private channels and contacts without any need for typing. Flock lets you easily switch between teams, conversations, apps and much more. Flock Apps blend seamlessly with the core product, allowing for a more integrated experience.
Gitter
gitter.im
Gitter is an open-source chat platform for GitHub and GitLab users, allowing real-time discussions in public or private chat rooms linked to repositories.
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