Page 8 - Top Serviceform Alternatives

Simple Phones

Simple Phones

simplephones.ai

Simple Phones provides businesses with an AI phone agent that answers calls on their behalf, so they never miss a call from a customer. The agent can also perform outbound calls for following up with customers, staying in touch with leads, and making cold calls on autopilot.

CloudKarafka

CloudKarafka

cloudkarafka.com

Apache Kafka is a high throughput messaging system that is used to send data between processes, applications, and servers. All Kafka messages are organized into topics within the Apache Kafka cluster, and from there connected services can consume these messages without delay, creating a fast, robust and scalable architecture. Apache Kafka is built to handle a large amount of data and is the perfect messaging system when high throughput is required.

NetHunt

NetHunt

nethunt.com

NetHunt is a sales automation tool that literally lives inside your Gmail and other Google Workspace apps. It helps sales teams manage leads, nurture customer relations, monitor sales progress, and close more deals. Businesses grow x5 with NetHunt CRM, check customer stories - https://nethunt.com/case-studies

eDesk

eDesk

edesk.com

eDesk helps online retailers and brands deliver seriously extraordinary customer service, everywhere they sell. eDesk offers a whole suite of award-winning eCommerce tools to streamline customer support processes and reporting for faster response times to dramatically improve productivity and profitability. Its customer support software has been designed specifically to give eCommerce businesses a unified view of all customers’ queries, centralizing all their support channels, social media, webstore and marketplace messages, with its Smart Inbox. It automatically prioritizes messages based on your business needs and assigns them using role based rules, so your team can reply to customers 5x faster, build loyalty and drive repurchase. When dealing with customer queries, its AI automation suggests the best answers and translations so your agents can respond easily, and in any local language. Businesses serious about selling online can scale customer service as they expand into new markets with confidence. eDesk natively integrates with and consolidates data from over 200 marketplace, webstore, social networks, communications, and logistics channels – more than any other customer support software provider – so you can access end-to-end order information at the click of a button. eDesk is also the only customer support solution on the Amazon and Walmart developer councils, helping online retailers and brands grow their businesses through new sales channels, well-connected to their customer support tools and processes.

NativeForms

NativeForms

nativeforms.com

NativeForms is a tool for building form & surveys and polls for all platforms. They save you countless hours of boring development of forms and surveys. They created NativeForms to help you communicate with your clients. Its product offers advanced solutions to all your problems and let you focus on things that are really important in your company. NativeForms integrates with: Google Sheets, Jira, Slack, Stripe, Intercom, ActiveCampaign, Zendesk Sell, Notion, HubSpot, Pipedrive, Monday.com, Salesforce, Trello, Airtable, Discord, Mailchimp, React Native, Wordpress, Wix. Key Features: * Form Editor -> Its easy to use Form Editor will help you to create your dream forms in minutes * Email notifications -> Get notified every time the form is completed. * Widget -> Embed forms on your website as chat widget or simply use an iframe. * Embed forms in emails -> You can embed form directly in email. It highly improves conversation rate. * Templates -> Choose a template, add/edit questions based on your requirements and define your conditions. That’s pretty much it to start with your first form. - Unlimited Forms & Surveys - Unlimited Submissions - Unlimited Websites - Unlimited Embeds - Unlimited Attachments - Logic Jumps - Downloadable HTML forms - Removable "powered by" branding - GDPR Compliant Native Forms comes with 30+ form types and a library of widgets that are useful for market research, sales leads, e-commerce, consultants, and more. Once a form is built, you can either grab a native link to share across social media or mention in your newsletter (or) Email the form directly within your NativeForms dashboard (or) grab the iframe code and embed it anywhere. With the detailed analytics, you can keep track of the completion rate, devices using which the forms are getting filed, browsers, platforms & so on.

Customerly

Customerly

customerly.io

Give your customers the support they deserve. Customerly makes it easy to continue offering your customers world-class support while you grow and scale your business

Chatbit

Chatbit

chatbit.co

Chatbit is a tool that allows you to build your own AI chatbot assistant, trained on your own data, with no coding required. Key Features: * Data Customization: You can add up to 11 million characters of custom data (files, text, Q&A) to train the chatbot. * Appearance Customization: You can customize the colors, position, logo, and name of the chatbot. * Personality Customization: You can define the chatbot's personality and style to balance creativity and precision. * Lead Collection: The chatbot can generate leads from visitor conversations and deliver them to you. Other Details: * Chatbit offers a free version to get started. * It supports multiple languages, though the specific languages are not listed. * Users can fine-tune the chatbot's responses based on their needs. * The process of creating a chatbot, adding data sources, and integrating it on the website can be done in under 5 minutes. * Chatbit can be contacted via email at [email protected] for any questions. In summary, Chatbit provides a user-friendly, no-code platform to create customized AI chatbots trained on your own data and integrated directly on your website to boost engagement, answer questions, and capture leads.

orimon.ai

orimon.ai

orimon.ai

Orimon AI is a state-of-the-art Generative AI chatbot platform designed to transform how businesses interact with their customers. Our platform excels in delivering natural, human-like conversations, providing an unparalleled experience for users and driving sales and customer satisfaction to new heights. At the heart of Orimon AI is the ability to conduct conversation commerce seamlessly. Whether integrated with Shopify, WooCommerce, or utilizing a custom product sheet, our chatbots engage customers like a seasoned salesperson. They respond to queries, recommend products, and close sales, mimicking the intuitiveness of a real-person interaction. This feature is especially beneficial for e-commerce sites, enabling them to leverage AI for boosting sales and enhancing customer journey. Another standout feature of Orimon AI is its advanced live chat functionality, offering a perfect blend of AI efficiency and human touch. When complex queries arise, or a personal touch is needed, the platform smoothly transitions the interaction to human agents, ensuring customer queries are always handled with care. Orimon AI’s versatility extends to its broad integration capabilities. It seamlessly connects with various messaging channels, including website chat, WhatsApp, Telegram, Facebook Direct Messaging, Slack, and Discord, ensuring your business is accessible across the platforms your customers use the most. Furthermore, our platform integrates with leading automation tools and CRMs like Zapier, Pabbly Connect, HubSpot, and Salesforce. This integration enables efficient lead processing and management, ensuring that every interaction is captured and utilized for business growth. Our platform is not limited to customer-facing roles; it also includes use cases for internal business operations. From simple support query handling to complex sales processes, lead qualification, and even serving as an internal assistant for HR, support, and sales teams, Orimon AI is a versatile tool designed to cater to various business needs. In summary, Orimon AI is more than just a chatbot; it's a comprehensive, AI-powered communication solution that enhances every aspect of your business interaction. It's an investment in cutting-edge technology that promises not just to meet but exceed the evolving demands of digital commerce and customer service.

SalesBoss

SalesBoss

salesboss.ai

SalesBoss is an all-in-one sales, marketing, communications, and automation software platform for local businesses across industries, including home services, retail, automotive, real estate, professional services, and more. SalesBoss combines the power of Sales, Marketing, SMS, Email, Calls, Calendar, Webchat, Inbox, Pipeline, Reviews, Payments, Websites, Funnels, and Automation in one AI-powered solution. From lead capture and nurturing to deal closing and customer retention, Salesboss helps you manage your entire sales pipeline on one easy-to-use platform. Plus, its built-in automation capabilities save time and increase efficiency by automating repetitive tasks. Local Businesses can organize their data, generate more leads, create strong pipelines, and close more deals faster.

Genesys Cloud

Genesys Cloud

genesys.com

The Genesys Cloud CX™ platform is trusted by thousands of small, medium and large enterprises and recognized across the globe as an industry-leading cloud call center solution and customer experience (CX) platform. No matter where the customer conversation starts or ends, Genesys Cloud CX transforms your customer experience. It connects insights across teams, tools and interactions so you have the data to address customers problems with ease. Meet your customers anywhere, anytime, on any channel, with a suite of digital channels. * Automate Successful Outcomes Simplify how you connect with customers across channels. With smart automation across the entire customer journey, you can use data and insights gained to take the right action at the right time to create the best outcomes. * Innovate at Scale Give your employees and call center agents the information they need in a tool built to drive engagement, improve customer interactions and boost your team’s performance. * Reimagine Experiences that Matter Use Genesys Cloud CX as an all-in-one cloud call center application and easily extend the suite with hundreds of packaged integrations. Take full advantage of the composable customer experience platform with third-party integrations and applications so you can reach customers any moment, on any channel. With an all-in-one suite of digital capabilities in Genesys Cloud CX, call center employees and customers can engage in seamless conversations across digital channels like chat, email, text and social media. Enhance the customer experience with bots and predictive artificial intelligence (AI) and route to a human call center agent when customers have more complex needs. Genesys is redefining the customer experience with innovative call center software. Our award-winning Genesys Cloud CX deploys in days, is intuitive to use and innovates with upgrades each week. With real-time dashboards, simple management tools and analytics, Genesys Cloud CX provides the insights you need to run your business. And you’ll take your contact center and CX strategy into tomorrow — no matter where your agents are located or which channels they handle.

SleekFlow

SleekFlow

sleekflow.io

SleekFlow is the AI-powered Omnichannel Conversation Suite for customer engagement. The all-in-one SleekFlow platform creates seamless and personalized customer journeys across everyone’s go-to messaging channels, including WhatsApp, Instagram, live chat, and more. SleekFlow is dedicated to shaping the future of communication by empowering companies to center all their workflows around meaningful conversations. From marketing and sales to support teams, SleekFlow streamlines business operations by leveraging its cutting-edge conversational AI capabilities. By automating routine tasks, optimizing customer interactions, and delivering unparalleled support, the customer-first solution empowers businesses to achieve unprecedented scalability and growth. SleekFlow is located in Singapore, Hong Kong, Malaysia, Indonesia, Brazil, and the UAE. In 2022, the startup secured an $8M USD Series A funding round led by Tiger Global, with participation from AEF Greater Bay Area Fund and Transcend Capital Partners.

eWay-CRM

eWay-CRM

eway-crm.com

eWay-CRM helps companies to be truly effective. We transform the well-known Outlook environment into a full-fledge CRM. Download for Free.

Scoro

Scoro

scoro.com

Scoro is a comprehensive work management software specifically designed to cater to the unique needs of service businesses that have grown weary of dealing with disjointed systems, unpredictable workloads, and shrinking profit margins. With its powerful features and intuitive interface, Scoro aims to streamline and optimize the entire workflow of agencies, consultancies, and other professional service businesses, providing them with a unified platform to manage all aspects of their operations, from quote to cash. By consolidating essential functions such as project management, time tracking, collaboration, invoicing, and reporting into a single solution, Scoro eliminates the hassle of switching between different tools and brings coherence to the work process. It enables businesses to gain better control over their projects, allocate resources efficiently, and monitor progress in real time, thereby enhancing productivity and ensuring timely project delivery. Scoro's data-driven insights and analytics empower businesses to make informed decisions, identify areas for improvement, and drive overall growth and profitability. In a world where service businesses face increasing complexity and competition, Scoro stands as a reliable ally, offering a holistic solution to optimize operations, improve profitability, and drive long-term success.

Ontraport

Ontraport

ontraport.com

Ontraport is a no-code business software that empowers service businesses to systemize and scale. Ontraport manages and automates the entire buying cycle, resulting in faster growth while freeing up business owners and teams to deliver more customer value. Ontraport’s full set of marketing, sales and business operations features include CRM, automation, payments, sales pipeline, web apps, tracking, email and SMS, landing pages, and membership sites. Service providers of all kinds — including consultants and agencies, coaches and advisors, and personal and professional service providers — trust Ontraport to achieve more growth with less work. For more information, visit www.ontraport.com.

ChatWizard

ChatWizard

chatwizardai.com

ChatWizardAI offers a platform to build custom AI-based chatbots for businesses. Here are the key highlights: * Custom AI Chatbots: The platform allows businesses to create their own AI-powered chatbots that are tailored to their specific needs and branding. These chatbots can be used for customer service, sales, FAQs, and other business applications. * ChatGPT-based Technology: The chatbots built on the ChatWizardAI platform are powered by ChatGPT-like language models, enabling them to engage in natural, human-like conversations. * No-Code Chatbot Builder: The service provides a user-friendly, no-code interface that allows businesses to easily configure and customize their chatbots without the need for extensive technical expertise. * Data Integration: Businesses can integrate their existing data, such as website content, documents, and FAQs, to train the AI chatbots and make them knowledgeable about their domain. * Customization Options: Users can customize the appearance and behavior of the chatbots to match their brand identity and align with their specific requirements. * Seamless Integration: The chatbots can be easily embedded on any website or platform using a few lines of HTML code, allowing for quick deployment across various touchpoints. * 24/7 Availability: The AI chatbots are available 24 hours a day, 7 days a week, enabling businesses to provide constant customer assistance and support. * Multilingual Support: The chatbots can converse with customers in over 30 languages, catering to a diverse customer base. * Pricing and Plans: ChatWizardAI offers different subscription plans, including a Starter plan, a Growth plan, and a Business plan, to cater to the needs of businesses of varying sizes and requirements.

Coretal

Coretal

coretal.co

Helping you save time, money and frustration with Coretal. Streamline your processes with the core business management platform. Coretal - coretal.co - is the innovative all-in-one platform to run your business from; including project management, invoicing, proposals, CRM, support and ticketing, calendar, scheduling and much more. We're building the go-to platform for your core business needs. Saving you time, money and stress. Always have an overview of your business with our dashboard and widgets. Boards - Flexible. Customisable. Powerful. Create, set-up and manage Boards your way. Task Boards, project Boards, Boards to track processes. Boards to manage staff. Boards for any solution, or problem. Link Boards to projects. Have independent Boards. Really the choice is yours Projects - Follow projects all in one place with briefs, tasks, timelines, time tracking, conversations, decisions, invoices, proposals and contracts together. Invoices - Send, track and get paid using our invoices feature. People - Save contacts and keep a track of your interaction and communications with them.

NeoDove

NeoDove

neodove.com

The only telecalling dialer and CRM you’ll ever need. A full-featured Dialer and Telecalling CRM to upgrade productivity and supercharge sales.

Sender

Sender

sender.net

Key strengths of Sender are high email deliverability, award-winning user friendliness and unparalled affordability. Sender is tailor made for ecommerce and bloggers with lots of additional features, but perfectly fits all kinds of businesses - from 1 person companies to medium and large corporations. With custom made integrations for ecommerce platforms you can simply add products to your newsletters by simply copying and pasting URL of a product, and Sender will automatically extract product images, descriptions, prices and more. Bloggers and info marketers can use Sender's extensive automation features, and share newsletters with their social media followers and track results. Moreover, Sender offers many additional features in order to help to reach best marketing results with destop Push-Notifications, transactional and automated email sequences, API integrations, and an easy to use drag&drop subscription form builder. All of these features are available in all Sender plans, including a generous FREE-FOREVER plan, which allows sending up to 15 000 emails to 2 500 subscribers every month.

Plerdy

Plerdy

plerdy.com

Plerdy CRO, SEO & A/B Testing Tools - A comprehensive suite to boost conversion, enhance user experience, and optimize your online store performance. 🚀 A/B Testing Tool Introducing Plerdy's Free A/B Testing Tool - meticulously designed for e-commerce and online businesses aiming to amplify user experience and conversions. Easily set up, execute, and analyze A/B tests to make data-driven decisions. Witness real-time results and derive actionable insights to optimize your website. 🌟 Use Cases - https://www.youtube.com/watch?v=GOVE_CptbpM&list=PLc0hsqim_6rWTZ39SPcHPlHejFnXvMs0U&index=4 Unleash the full potential of your website with Plerdy. From traffic source analysis, scroll depth tracking to identifying the most interactive elements on your site, and usability issues - Plerdy is your one-stop solution. 🔥 Heatmaps Empower your strategy with Plerdy's dynamic heatmaps. Capture real-time user behaviors including scroll depth, cursor hover, text selection, and more. Break down data by traffic sources or devices and make informed decisions to enhance usability and engagement. 💬 Pop-Up Forms & NPS Leverage Plerdy's versatile pop-up forms to capture feedback, inform customers, or collect leads. With over 25 customization options, tailor your messages to specific audience segments and optimize engagement. 🔍 SEO Checker Boost your SEO with zero site load impact. Plerdy's SEO Checker provides daily automated analysis, detailed reports, and insights based on the Google mobile-first index algorithm to enhance your site's visibility and performance. 🎥 Session Replay Dive deep into user navigation patterns with Plerdy's session replay. Segment recordings by traffic channels or devices, tag videos, and uncover hidden insights to optimize the user journey. 📊 Conversion Rate and Events Never miss an event with Plerdy's automated tracking. Create conversion funnels, analyze user drop-off points, and optimize the journey to boost conversions. 💼 Sales Performance (E-commerce Tracking) Enhance your e-commerce strategy with Plerdy's sales performance insights. Analyze product interactions, uncover non-performing items, and tailor your offerings to maximize sales and profitability. 🛠 Customization and Integration Plerdy is easily customizable and seamlessly integrates with your existing ecosystem, ensuring a smooth and efficient optimization process. Embark on a journey of seamless optimizations and elevated performance with Plerdy. Your path to enhanced conversions, user experience, and SEO is just a click away. Explore, Experiment, and Excel! ✨

CloudCC

CloudCC

cloudcc.com

CloudCC offers the complete CRM platform with highly competitive pricing, features business apps covering marketing automation, sales force automation, service management, extensible platform and industry CRM solutions and more. CloudCC provides SaaS and PaaS so that you can find out a CRM solution we can do for you.

Gladly

Gladly

gladly.com

Gladly is the only customer service software built around people, not tickets. AI is revolutionizing how we work and communicate. Consumer expectations of how they're known and treated by brands has never been greater. At the same time brands are under pressure to do more with less and must balance the tension between saving money with AI and automation, while still delivering world-class experiences for consumers. The right experiences create connection, loyalty and customer lifetime value. Customer service software built on tickets fails to navigate this tension. And brands who rely on ticketing software are failing in this new economy. Bloated tech stacks. Duplicate tickets. Consumer repetition and frustration. Fumbling and flustered agents. Two bad service experiences will lose a customer for life. Gladly applies AI differently, to help commerce brands deliver radically personal, concierge-level customer service at scale. With Gladly, consumers help themselves when they want and customer service agents are made into superheroes, gaining efficiency and productivity. Every conversation in Gladly starts with a real-time understanding of the customer -- who they are, their preferences, their conversation and purchase history with the brand, every interaction in one place. And with every channel built-in natively - VOICE, email, SMS, chat, social messaging, self-service – brands have one, lifelong conversation stream with their customers. Gladly's customers are the world’s most loved brands -- Allbirds, Bombas, Crate & Barrel, Deckers, Eddie Bauer, FTD, Nordstrom, REI, Ulta Beauty, and Warby Parker. These brands and hundreds more leverage Gladly to build lifelong loyal customers through deep connections.

Wufoo

Wufoo

wufoo.com

Wufoo is a web application that helps anybody build and customize amazing online forms. You can use Wufoo to collect contact information, RSVPs, applications, files, online payments and just about anything else. Wufoo integrates with hundreds of other tools so you can streamline and automate workflows, saving you precious time. And because we host everything, all you need is your web browser and a few short minutes to build a form and start using it right away. Sign up free and start building forms today.

Mekari Qontak

Mekari Qontak

qontak.com

Qontak by Mekari is a leading and expert provider of enterprise Omnichannel CRM technology leveraging scalable API technology. Built on a SaaS model, Qontak enables businesses to rapidly grow their sales, customer service, and operations. Our solutions empower businesses using WhatsApp & Instagram, social media, e-commerce, voice calls, KPIs, and offline activities within a unified SaaS CRM technology. With an ISO-certified technology stack, our solutions are leveraged by banks, multi-national corporations, state-owned enterprises down to SMEs alike. Qontak is a global tier 1 ranked Official WhatsApp Business API and Instagram API, partner. Accelerate your sales and customer service today.

Clientjoy

Clientjoy

clientjoy.io

Clientjoy is an all-in-one CRM Solution and Growth Engine for Freelancers & Businesses to manage Leads, Proposals, Clients, Invoicing & Revenues in one place.

FreeAgent CRM

FreeAgent CRM

freeagentcrm.com

FreeAgent CRM is a fully-featured CRM that helps your team get organized, gain visibility into day-to-day work, and get more done with a powerful, easy-to-use sales platform your sales team will actually love. Work smarter and faster with instant visibility, empowering sales teams to do more with less. Speed up cycle times, close more deals, save time, improve business processes, and ensure nothing falls through the cracks by having all your tools in one happy place. Lift your business up out of spreadsheets and email, and win your workdays with FreeAgent CRM.

Concord

Concord

concordnow.com

Concord is the only tool you need for all your contracts. Spend less time juggling between applications, editors, and e-signature tools and save money. Over 500,000+ companies trust Concord with their contracts. With Concord, you can: * Draft, negotiate, sign, and manage every contract across your organization — all in one place * Work the way you want — on Concord, Word, or Google Docs -Collaborate with everyone — your teams, customers, and vendors * Get started in minutes, not months Key features that Concord offers: * Conditional approval workflows so that every contract is reviewed by the right person (and only that person) * Private comments and versioning for more effective contract negotiations * Clause library for all pre-approved clauses, to add to contracts as-needed * Templates to streamline the contract drafting process * Unlimited, free e-signatures * Unlimited contracts

typedesk

typedesk

typedesk.com

Canned Responses, Supercharged! typedesk is the leading app to reclaim time wasted typing the same things over and over again! Create text templates of your every day sentences and messages, and typedesk makes reusing them quick and easy. ➤ How it works Use the / character followed by your custom shortcuts to quickly insert your response. For instance, typedesk can transform

Robofy

Robofy

robofy.ai

Robofy is a versatile AI chatbot builder designed for website integration. It offers personalized chatbot creation, utilizing website content to deliver automated responses to visitor queries. The Robofy AI Chatbot operates by training on website content, including documents, PDFs, and web pages. Users can input URLs or directly type content for training, allowing the chatbot to automatically respond to queries based on this data. Robofy is primarily used for enhancing customer support on websites. By providing 24/7 automated assistance, it addresses customer queries instantly, improving user experience and engagement. Robofy offers a chatbot widget with customizable features like colors, language, and positioning. It includes functionalities like chat history, suggested FAQs, and super-quick replies. The platform also offers a WordPress plugin for seamless integration with WordPress-based websites. Robofy is designed for easy integration and use, with no credit card required for its free plan. It supports automatic chatbot training and provides options for manual content input for training purposes.

Silktide

Silktide

silktide.com

Silktide gives you everything you need to make your website better, with automated accessibility testing, content optimization, and digital marketing in one platform. Silktide is used by thousands of customers to analyze tens of millions of websites every year. We cover almost every aspect of your web presence, including content, accessibility, marketing, mobile, speed, and legal compliance. Visit our website to see a live platform demonstration.

Yesware

Yesware

yesware.com

Yesware helps high-performing sales teams do meaningful email outreach at scale. If you need to drive more revenue through email outreach, but complex enterprise sales software is overkill - try Yesware. Yesware's Outlook and Gmail add-on lives right inside your inbox, tracks your activity, and easily integrates with the tools you already use. Companies like Yelp, Experian and Teach for America use Yesware to build better pipeline and increase conversions to closed-won opportunities. Yesware is a privately held company based in Boston, Massachusetts. To learn more, visit www.yesware.com.

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