AssemblyAI
assemblyai.com
AssemblyAI provides advanced speech-to-text and audio intelligence services for transcription, analysis, and insights from voice data.
Sendbird
sendbird.com
Sendbird is a communication platform that enables real-time chat, voice, and video integration for mobile apps across various industries.
Customerly
customerly.io
Customerly is a customer service and marketing automation platform that integrates live chat, helpdesk, and CRM to streamline communication and enhance customer relationships.
Ziwo
ziwo.io
Ziwo is a cloud contact center software that enables businesses to manage customer interactions via voice, email, and chat with features like call tracking and analytics.
ProProfs
proprofs.com
ProProfs offers SaaS tools for training, quizzes, surveys, CRM, and support to enhance employee learning and customer satisfaction.
TalkChief
talkchief.io
TalkChief is a communication app that integrates chats, video calls, and file sharing into one platform for efficient personal and professional interactions.
NICE inContact
incontact.com
NICE inContact is a cloud-based contact center solution for managing customer interactions across various channels with tools for analytics and workforce optimization.
Document360
document360.io
Document360 is an AI-driven knowledge base platform for creating, managing, and publishing documentation, SOPs, and user manuals for businesses.
DCDial
dcdial.com
DCDial is a cloud-based contact center app that enables businesses to communicate with customers through text and voice, automating various business processes.
Chaport
chaport.com
Chaport is a messaging platform that offers live chat, chatbots, and knowledge base features for businesses to engage with website visitors and improve customer service.
Leena AI
leena.ai
Leena AI is an AI-powered assistant that automates employee queries and tasks, integrating with various platforms to enhance productivity and efficiency.
klink.cloud
klink.cloud
klink.cloud is a cloud-based platform that integrates multiple customer communication channels for contact centers, enhancing service operations and customer experience.
Qualified
qualified.com
Qualified is a Salesforce-based platform that helps revenue teams engage website visitors and convert them into sales leads through real-time conversations.
Re:amaze
reamaze.com
Re:amaze is a customer messaging platform that facilitates support via live chat, email, and social media, while offering automation tools for sales and marketing.
Synthflow AI
synthflow.ai
Synthflow AI allows users to create customized AI voice assistants without coding, enhancing customer interactions and streamlining business operations.
Channel.io
channel.io
Channel.io is an all-in-one CRM app that offers live chat, team chat, marketing tools, and customer insights to improve customer engagement and service.
Capacity
capacity.com
Capacity is a support automation platform that uses AI to manage customer requests across various channels, helping teams streamline their support processes.
SleekFlow
sleekflow.io
SleekFlow is an omnichannel conversation platform that enhances customer engagement through AI, automating interactions across messaging channels like WhatsApp and Instagram.
Verint
verint.com
Verint provides a customer engagement platform that helps businesses improve customer interactions through analytics, feedback, and integration with other systems.
Echo AI
echoai.com
Echo AI is a Conversation Intelligence platform that uses generative AI to analyze customer interactions, providing businesses with real-time insights and actionable intelligence.
LiveAgent
liveagent.com
LiveAgent is a help desk and live chat software that streamlines customer support through various channels with features like ticketing, real-time chat, and analytics.
Cordless
cordless.io
Cordless is a cloud-based call center for customer support, providing conversation transcriptions, sentiment analysis, and CRM integrations for insights and training.
Screendesk
screendesk.io
Screendesk allows users to request screen recordings or initiate live screen sharing with customers, integrating seamlessly with helpdesk platforms.
DialedIn
getdialedin.com
DialedIn is a cloud-based CCaaS platform that automates call center processes for efficient inbound and outbound customer interactions.
Arcanum
arcanum.ai
Arcanum helps businesses automate repetitive tasks with AI assistants, enhancing productivity and decision-making through data analysis and workflow optimization.
Trengo
trengo.com
Trengo is a customer engagement platform that centralizes communications from multiple channels, automates responses, and enhances team collaboration.
Creatio
creatio.com
Creatio is a no-code platform for automating workflows and CRM, enhancing customer interactions and operational efficiency through AI-driven tools.
FreJun
frejun.com
FreJun is a cloud telephony platform that automates business calls, offers virtual numbers, recording, analytics, and integrates with CRM tools for streamlined workflows.
MyAlice
myalice.ai
MyAlice is a customer communication tool for Shopify and WooCommerce brands, integrating multiple channels and features for order management and support.
Tiledesk
tiledesk.com
Tiledesk is an open-source AI tool for automating customer service through chatbots, supporting multi-channel communication and integrating with platforms like WhatsApp and Facebook.
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